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Selangor
leeaikhan4_rzx@indeedemail.com
+60 18 216 9085
Personal Details
Work Experience
Customer Engineer
Micro Technology Solution Sdn Bhd - Sungai Besi
April 2022 to Present
• Used remote access to perform troubleshooting when needed.
• Onsite to client side to diagnose problem and provide solution.
• Used good problem-solving skills for troubleshooting problems.
• Completed troubleshooting and repair when computers had problems.
• Performed upgrades and installed updates.
IT Support Engineer
Dream Klau Sdn Bhd - Cheras
February 2021 to March 2022
• Installed and maintained company’s computer systems and network.
• Assisted company staff any technical problem when they encountered.
• Custom assembly PC that company required
• Assisted office staff with computer application questions.
• Recommended computer products and applications to improve productivity.
Education
Skills
• PC Hardware Support (1 year)
• IT Support (1 year)
• Virus removal (1 year)
• Software installation (1 year)
• Problem-solving (1 year)
Languages
• English - Intermediate
• Chinese - Intermediate