Arijit Seal

Kolkata, West Bengal

arijitseal546@gmail.com
+91 90514 87099

Meticulous System Administrator with experience in LINUX/WINDOWS system and server

administration. 
Proven skill in quickly and effectively remedying issues to bring servers back to functionality after
crashes. Strong 
communication and interpersonal skills to explain technical concepts to non-technical audiences.

Willing to relocate to: West Bengal - -

Personal Details

Date of Birth: 1995-02-11

Eligible to work in: India
Highest Career Level: 2-5 years experience
Industry: IT Operations & Helpdesk
Total years of experience: 2

Work Experience

VoIP Support Engineer

Xoyal IT Services - Pune, Maharashtra
July 2022 to Present
• Plan the specified designs per customer’s requirements and deliver quick enterprise solutions.
• Provide support for SIP- and TDM-based software installations with enhanced media gateways.
• Experienced with SIP/RTP and other real-time communication protocols such as WebRTC.
• Experienced with open source VoIP platforms, FreeSwitch, or Asterisk in a Linux environment.
• Ability to troubleshoot and resolve complex SIP related issues in a carrier grade network using tools
like tcpdump and wireshark.
• Administration of Linux environments (operation, deployment, and monitoring).
• Knowledge in Relational Databases like MySQL.
• Ability to work in a remote-work team.
• Monitor IP and PBX , VICIDIAL cluster servers for their functionalities.

System Administrator
EUNITE TELECOMS PVT LTD
July 2020 to July 2022
• Designed proactive preventive maintenance schedules to prevent unnecessary downtime and
hardware faults.
• Monitored rack-mount hardware metrics such as temperature, power draw and more to immediately
detect faults and failures.
• Mentored and trained new staff to build highly-productive group of IT-Department
• Kept software licenses current for computers and mobile devices.
• Oversaw IT activities to maintain operations by maintaining laptops, Desktops for 600 users.
• Provisioned new software and hardware for use according to internal business and security policies.
• Provided comprehensive training to internal and off-site users to optimize systems maintenance and
resolve recurring issues.
• Completed reports detailing network and systems performance, costs and downtime issues.
• Evaluated latest technology innovations and adopted cost-effective, useful solutions.

Customer Support Engineer

Pecon Software Limited - Kolkata, West Bengal
February 2015 to June 2017

Education

Certificate in Advanced Linux Administration

Adroit Information Technology Academy - Kolkata, West Bengal
December 2021 to July 2022

Bachelor Of Computer Application in Computer Science

Indira Gandhi National Open University
2017 to 2019

Diploma in Computer Hardware And Advance Networking Engineering

The George Telegraph Training Institute
2012 to 2014

Skills / IT Skills
• Networking , Google Cloud Platform
• Linux System Administration
• Microsoft Server Technologies
• Asterisk , Freeswitch
• VICIdial Contact Center / Goautodial
• SUSE Linux Enterprise Server (SLES) , RedHat Linux

Languages

• English - Intermediate
• Hindi - Intermediate
• Bengali - Native

Online Profile

http://linkedin.com/in/arijit-seal-a963631a1
Certifications and Licenses

Complete Asterisk Training

July 2022 to Present
Certificate link: - https://www.udemy.com/certificate/UC-43e49ebe-5ab8-4c83-ab48-cd29cde7f937/

GCP Associate Cloud Engineer

September 2022 to Present
Certificate link: - https://www.udemy.com/certificate/UC-8aa046e0-851a-4aa8-b740-2a20e39bb735/