Retail Management

Group 6
 ARUNAVA SAHA PGDMBDI2-2113

Team Members PROMASHREE CHAKRABORTY PGDMBDI2-2154

DEBASMITA CHANDA PGDMBDI2-2123

ISHIKA RANJAN PGDMBDI2-2130

AKASH DEY PGDMG8-2106

SHUVAM MONDAL PDGMBDI2-2165

BANSHI LAL SHARMA PGDMG8-2107

URRAY VISHWA KIRAN PGDMG8-2148

AKSHAT KUMAR PGDMG8-2107

ADITYA SHANKAR PGDMG8-2168

FDI in Retail • Growth in the economy
• Employment generation
worth USD 600 billion • Benefit to farmers
• Push to productivity
th retail markets worldwide • Benefits for consumers
• Induce competition

retail sales to grow at more than 30%

10% of the Gross Domestic Product

• FDI may drain out the country’s revenue share to foreign
countries
• The domestic retail players will face compitition
% FDI in single-brand retail
• Prices may be brought down only initially
• The predatory pricing policies of the big retailers
% FDI in multi-brand retail
Components & Functions of Retail Operations
Store Management
• Store Layout & Design
• Store Procedures
• Premises Maintenance
Inventory Management
• Stock Keeping Unit (SKU)
• New Old Stock (NOS)
• Stock out
• Physical inventory count
• Book inventory
• Shrinkage/ Shortage
• Overage
Merchandise Management
• Preparing Marchandise plan
• Selection of the vendor
• Receiving products from the vendor
• Marking goods
• Merchandise display
Customer & Employee Management
• Approaching the customer
• Handling returns and exchanges
• Following up on sales
• Training
• Incentives
• Discipline
Critical Processes of Retail Store
• Assortment management
• Warehousing
• Provision of the process of choosing and merchandise payment
• Financial management
• Human resource management
• Safety and security arrangements
• Extra services provision
Operation master's schedule

Master Schedule Record Available to Time Fences • Make

Promise changes
to the • Take into
The master schedule record is When the sales To manage the master
shown over a period of time department takes orders schedule, a company can schedule account
which is called the planning from customers they can freeze a specific period manufactu-
horizon. This can be a few days offer them final delivery called the Demand Time • Take into ring
to a number of months, which dates based on the Fence. account changes
will depend on the particular quantity of the available- customer
finished item. to-promise (ATP)
requirem-
inventory.
ent
Different Formats of Retail
Franchising concept in Retail
Retail franchising is the method of opening a single
store under the umbrella of an established name,
branding, trademark, and product line.

Master franchising
Regional franchising
Local incorporation
Direct franchising