Sales Order

1.1. Customer goes to the pharmacy.

1.2. Customer approach the pharmacist and inquiries about product availability.

1.2.1. Pharmacist searches the product in the system if available.

1.2.1.1. Is the product available?

1.2.1.1.1. If no, the Pharmacist informs the customer that the product

is unavailable.

1.2.1.1.1.1. Customer proceeds to 1.2.1.1.2.12.

1.2.1.1.2. If yes, Pharmacist informs the customer that the product is

available.

1.2.1.1.2.1. Customer tells the Pharmacist about the quantity to

be purchase.

1.2.1.1.2.2. Pharmacist tells the amount to be paid to the

customer.

1.2.1.1.2.3. Customer gives the payment.

1.2.1.1.2.4. Pharmacist receives the payment from the customer.

1.2.1.1.2.5. Pharmacist prints and gives the transaction number

and payment to cashier.

1.2.1.1.2.6. Cashier receives the payment.

1.2.1.1.2.7. Pharmacist goes to shelves, gets, and prepares the

product.
 1.2.1.1.2.8. Cashier searches the transaction number and

commits payment.

1.2.1.1.2.9. Cashier gives the system generated receipt to

pharmacist.

1.2.1.1.2.10. Pharmacist gives the product and system generated

receipt to the customer.

1.2.1.1.2.11. Customer receives the product and system generated

receipt to the customer.

1.2.1.1.2.12. Customer leaves the pharmacy.

1.2.1.1.2.13. Connects to Sales Return

1.2.1.1.2.14. End.

2. Sales Return

2.1. From Sales Order.

2.2. Customer returns to the pharmacy.

2.3. Does the product damage or wrong product receive?

2.4. If no, customer did not return the product.

2.4.1. Customer proceeds to 2.25.

2.5. If yes, customer will inform the cashier about the products.

2.6. Cashier will respond the customers and ask for the receipt.

2.7. Customer gives the receipt to the cashier.

2.8. Cashier receives the receipt.

2.9. Cashier validates the receipt.

2.10. Does the receipts still valid?

 2.11. If no, cashier refuse to replace product.

2.11.1. Customer proceeds to 2.25.

2.12. If yes, cashier will ask for the given product.

2.13. Cashier search the receipt number.

2.14. Does the amount of the product is the same from the previous product?

2.15. If yes, cashier proceed to 2.21

2.16. If no, cashier ask for additional payment.

2.17. Customer gives the payment to the cashier.

2.18. Cashier receives the payment from the customer

2.19. Cashier generated new receipt.

2.20. Cashier gives the new generated receipt to pharmacist.

2.21. Cashier tells the pharmacist about the replacement info of the customer.

2.22. Pharmacist prepares the replacement product.

2.23. Pharmacist will give the product replacement to the customer.

2.24. Customer receives the product.

2.25. Customer leaves the pharmacy.

2.26. End.

3. Stock Monitoring and Inventory

3.1. Purchaser goes to the desktop.

3.2. Purchaser checks the inventory report sheet.

3.2.1. Does the product under-supply?

3.2.1.1. If no, the purchaser proceeds to another product.

3.2.1.2. Purchaser proceeds to 3.2.

 3.2.1.3. If yes, the purchaser highlights the product to be purchase.

3.2.2. Does the product will expire within 3 months onward and the payment is

cash?

3.2.2.1. If yes, purchaser tells the pharmacist to gets and dispose the

product.

3.2.2.1.1. Pharmacist gets the product in the shelves and dispose.

3.2.2.1.2. Purchaser proceeds to 3.3.

3.2.2.2 If no, purchaser will request for replacement to the supplier.

3.3. Purchaser checks the inventory sheet.

3.4. Connects to Purchase Request Process.

3.5. End.

4. Purchase Request Process.

4.1. From Stock Monitoring and Inventory.

4.2. Purchaser Checks the system of inventory sheet.

4.3. Purchaser generates purchase request number and create a purchase request.

4.3.1. Does the product reach the minimum quantity?

4.3.1.1. If yes, Purchaser search the product name.

4.3.1.2. Purchaser proceeds to 5.4.

4.3.1.3. If no, Purchaser proceed to another product.

4.4. Purchaser completes all the list of products.

4.5. Connects to Purchase Order Process.

4.6. End
5. Purchase Order Process.

5.1. From Purchase Request Process.

5.2. Purchaser searches the purchase request number and select supplier.

5.3. Does all of the request products need to be purchase?

5.4. If yes, Purchaser approves the request.

5.4.1. Purchaser proceeds to 5.6.

5.5. If no, Purchaser select and update the request products.

5.5.1. Purchaser completes updates all the product list.

5.6. Purchaser contacts the supplier's store.

5.7. Supplier responds and takes note of the purchase order.

5.7.1. Does the purchaser payment method is cheque?

5.7.1.1. If yes, the supplier will prepare the pharmacy’s total amount of

credit terms.

5.7.1.2. Supplier proceeds to 5.8.

5.7.1.3. If no, Purchaser prepares the cash and gives upon arrival of

delivery.

5.8. Supplier checks if all products are available.

5.8.1. Are the products available?

5.8.1.1. If no, the Purchaser contacts another supplier.

5.8.1.1.1. Purchaser Returns to 5.2.

5.8.1.2. If yes, Supplier contacts the Purchaser to inform the products is

complete.

5.8.1.2.1. Supplier prepares the available products of purchase order.

 5.8.1.2.2. Supplier prints the sales invoice of purchase order.

5.9. End.

6. Return to supplier

6.1. Purchaser goes to desktop.

6.2. Purchaser opens the Return to supplier.

6.3. Does the product near expiration?

6.4. If yes, Purchaser print the return to supplier form.

6.4.1. Purchaser proceeds to 6.5.1.

6.5. If no, Purchaser will leave the desktop.

6.5.1. Does the purchaser payment method is cheque?

6.5.1.1. If yes, the supplier will subtract the pharmacy’s total amount of

credit terms.

6.5.1.2. Suppliers proceed to 6.5.1.4.

6.5.1.3. If no, Purchaser dispose the product.

6.5.1.4. Supplier prepares the products that needs to be replace.

6.5.1.4.1. Supplier prints the sales invoice of purchase order.

6.6. End.

7. Goods Received.

7.1. Delivery man arrives at the pharmacy.

7.2. Delivery man gives 3 copies of sales invoice to Purchaser.

7.3. Purchaser receives the sales invoice from the delivery man.

7.4. Delivery man gives the purchase product and product replacement to the

Purchaser.
7.5. Purchaser receives the purchase product and product replacement from the

delivery man.

7.6. Purchaser returns the expired products to the delivery man.

7.7. Delivery man receives the expired products from the purchaser.

7.8. Purchaser re-checks the sales invoice and the product delivered.

7.8.1. Is there product damage or expired?

7.8.1.1. If yes, Purchaser refuse to receive the product.

7.9. Purchaser subtracts the amount of damage, nearly expired or expired product to

the invoice.

7.10. Purchaser proceeds to 7.12.

7.10.1.1. If no, Purchaser signs the received 3 copies of the sales invoice.

7.11. Delivery man gives the official receipt of the sales invoice to the

purchaser.

7.12. Purchaser computes the total invoice of remaining products.

7.13. Purchaser writes the new total of invoice.

7.13.1. Does the payment cheque?

7.13.1.1. If yes, Purchaser prepares the cheque.

7.13.1.2. Purchaser proceeds to 7.14.

7.13.1.3. If no, Purchaser prepares the cash.

7.14. Purchaser gives the payment to the delivery man.

7.15. Delivery man receives the payment from the Purchaser.

7.16. Delivery man prepare and gives the official receipt to the Purchaser.

7.17. Purchaser receives and signs the official receipt.

7.18. Purchaser returns the official receipt to the delivery man.

7.19. Delivery man receives the official receipt from the Purchaser.

7.20. Delivery man gives the one copy of official receipt to the Purchaser.

7.21. Purchaser receives the official receipt.

7.22. Purchaser goes to the desktop.

7.23. Purchaser update the purchase order transaction to the system based on

sales invoice copy.

7.24. Delivery man leaves the pharmacy.

7.25. End.