Professional Documents
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Case Analysis:
Why Are We Losing All Our Good People?
Introduction
Mary Donillo, the director of Human Resources at Sambian Partners, an architectural firm, are
experiencing a talent drain of their top performing employees. Tom Forsythe, the director of
Commercial Design, has accepted a position with Sambian Partners’ largest competitor J&N. With only
positive feedback from Forsythe in the exit interview, Donillo’s last option is to meet with the company
CEO Helen Gasbarian. Soon after the exit interview, Forsythe contacted his partner and it is revealed
that there are more underlying issues regarding the company structure. To gain more insight, Gasbarian
instructed Donillo to conduct their annual employee survey ahead of schedule. Despite the lack of
conclusive results from the survey, the survey did conclude the negative that the managers cared more
about awards than the work they were doing. Bob Wortham, President of Engineering, informed
Gasbarian of the rumor about Adrienne Perle leaving the company to join J&N, following Forsythe. A
conversation between Gasbarian and Perle resulted in Gasbarian promoting Perle to prevent her
resignation from the company, leaving Donillo to question if this decision will benefit or be a
Symptoms
First, we must recognize the symptoms and signs in the company’s structure and environment to
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