Git Business Plan

SAINT LOUIS UNIVERSITY
School of Nursing, Allied Health, and Biological Sciences

School Year 2022-2023
INVENTORY MANAGEMENT SYSTEM (IMS) FOR THE
INCREASED EFFICIENCY OF STOCK MANAGEMENT IN
SHARI’S PETSHOP
A Business Plan Submitted to the Research Committee of the School of
Nursing, Allied Health, and Biological Sciences at Saint Louis University – In
Partial Fulfillment of the Requirements in GIT
Proponent:
Mon Anthony T. Gonzales
i
December 2022
BUSINESS PLAN
Title : Inventory Management System (IMS) for the Increased Efficiency

of Stock Management in Shari’s Petshop
Proponents : Mon Anthony T. Gonzales
Adviser : Mrs. Clarissa Mabitazan
CHAPTER 1: COMPANY OVERVIEW
Company Profile
Shari’s Pet shop is a pet supply retailer located at MS Building, City Hall Drive,
Baguio City, Benguet. Miss Arlyn Brazil Gonzales is the sole proprietor of the
establishment, which she officially founded in the month of September in the year of
2021. Her love for pets and her aspiration to own a business eventually came to
fruition. Being a click-and-mortar establishment, it also thrives through local deliveries
using apps such as Grab and Food Panda and its company rider to transact with its
customers. Its products mainly focus on pet supplies such as pet foods, pet shampoo,
and sanitary products such as litter, accessories, treats, and supplements.
At the time of writing, the establishment is currently 1 year and 2 months old.
The establishment is on a break-even point here the total cost and total revenue are
currently equal. They operate only at a small scale with only 5 employees, including the
ii
owner as she prefers to be hands-on on financial transactions and business processes.
Though it is a fresh and humble company, its online presence and venture towards
online marketing could prove otherwise; such as one of the first to gain a partnership
with delivery apps.
The establishment is currently one year and two months old at the time of
writing. The establishment is at a break-even point; the total cost and revenue are
presently equal here. They operate on a small scale with only five employees, including
the owner, as she prefers to be hands-on with financial transactions and business
processes. Though it is a new and humble company, its online presence and venture
towards online marketing could prove otherwise, such as one of the first to gain a
partnership with delivery apps. Moreover, expansion is their primary goal to store
products and declutter their establishment to look much more appealing; they also have
potential plans to have a pet grooming establishment alongside a veterinary clinic
partnership within the next few years.
Mission of the Company
The mission of Shari’s Petshop is to provide top-tier quality products and services
at an affordable price for our consumers and establish ourselves in the offline and
online experience for your convenience. Moreover, Shari’s Petshop aims to deliver every
iii
day with every connection with the help of our reliable and passionate associates to
help bring pet parents closer to their pets so they can live more fulfilled lives.
Vision of the Company
Shari pet shop envisions enhancing your and your pet's experience with
convenient, affordable, high-quality pet subsistence and treats that would make your
pet feel loved and keep coming back for more. Shari pet shop also hopes to bring more
services, such as covering a wider area with extra branches and expansions and
opening a veterinary clinic and grooming service.
Organizational Chart
Fig 1. Organizational Chart of Shari’s Petshop `
iv
Business Rules and Regulation
Shari's Pet Shop values specific regulations and rules. One of them would be the
passion and love of their employees toward their work. A good work ethic is needed. In
addition, the employees must enjoy and be passionate about the tasks they are given
to create a harmonious work environment. Order and cleanliness of the products,
especially pet foods, are observed. Good customer ratings and good customer service
are one of Shari's Pet Shop goals; therefore, cleanliness is a must in the store.
Employees as well must not be tardy but be punctual at the shop's opening and their
designated work times. These rules and regulations are based on previous experiences
and aim to enhance the quality of work and service not only for the consumers but also
for the employees as well.
Business Process
Regarding customer transactions, Shari's Pet Shop has a physical shop located at
MS Florendo Building, City Hall Drive, Baguio City. Walk-in customers are welcomed and
served according to their needs by the store attendants. After customer agreement with
the staff is established and the order is confirmed, payment is made over the counter.
v
At the same time, the marketing staff also manages online transactions. The online
trade flows wherein the customer shall first reach the company through various online
shops, specifically on Facebook, Food Panda, and Grab Mart. The marketing staff then
assists with the customer's needs, and upon agreement, details of the customer shall
be asked, such as the name, address, contact number, and mode of payment.
Accordingly, the delivery shall be carried out by the rider, who is also a hired staff of
the company, to ensure safe door-to-door delivery of the customer's order. The
customer will pay the rider if Cash on Delivery (COD) is chosen payment mode. If not,
the customer should have paid online through payment apps like Gcash. The said
business process then satisfies the company's organizational goal: to serve its clients
with passion.
Business Process Diagram
vi
Fig 2. Consumer Transaction Process in Shari’s Petshop
CHAPTER II: SYSTEM ANALYSIS
Problems Encountered
Manual inventory management causing miscomputations of daily, weekly, weekly, and
annual stock profits and data loss from sales
Shari’s Petshop is a relatively small business that uses old methods such as
manual inventory management to record the stock profits and amount of available
products left. This brings many problems, from having to process orders from each
sales channel separately to regular manual stock checks. The manual checking and
recording of stock has caused miscomputations not only on a daily basis but has also
caused problems annually due to data loss.
Inventory discrepancies caused by the manual inventory of supplies
Due to the business’ traditional method when it comes to operations, they
account for the stocks used before, during, and after their daily operations, leading to
numerous discrepancies in stock management, such as overstocking. Moreover,
vii
overstocking has been a severe detriment to the business as it has impacted business
cash flow and has led to various inventory-related problems, ranging from damaged
products and goods to inadequate room for storage.
Poor management of warehouse space due to overstocking and inventory
discrepancies
Efficient management of space has been an intimidating and arduous task for
Shari’s Petshop due to its outdated and traditional method when it comes to stock
management. Moreover, the business has overstocked and sometimes understocked
due to the inventory discrepancies associated with manual stock checking, which has
caused inefficient warehouse space management. In addition, their poor management
of space has caused them to limit the expansion of the available products present in
their business and has numerously yielded various missed business opportunities.
Proposed Solution I.
This study proposes an Inventory Management System (IMS) to address the
problems mentioned above that were encountered during the research study. The
solution is split into two parts (I and II), with part I being the introductory portion
explaining the objectives of the researchers, and part II expanding upon the importance
and functionality of the Inventory Management System (IMS).
viii
Proposed Solution II.
Inventory management is one of the complex problems affecting a myriad of
small businesses due to the diversity of real-life situations, as successful inventory
management requires a sophisticated method to adapt to the growing landscape and
the continuously evolving business environment. According to studies, proper and
efficient inventory management lies at the heart of every growing product-based e-
commerce business, not an online presence or a convoluted marketing strategy.
Moreover, as a company continues to grow and evolve by moving into new sales
channels and different markets, not only does the demand for supplies and order
volume increase, but also the complexity of fulfilling the orders from other sales
channels.
As such, when manually managing your inventory, there will be a point when it
tips over from manageable to out of control. Manual inventory management brings
various problems ranging from regular stock checks to processing orders from each
sales channel separately. These problems take a significant amount of time, and that
time would be better spent building your brand, especially if you’re a small business.
Moreover, the time that is taken to reconcile and collect information can also result in a
lack of visibility on real-time stock levels and may result in lags in reordering when
stock levels are low, and therefore stockouts and missed business opportunities and
ix
sales. In addition, manual inventory management is prone to the risk of human errors
such as overselling, which can cause disastrous consequences to a small business as it
can result in disappointed customers, wasted budget marketing, severe reputational
damage, and could lead to suspension from specific marketplaces which are bustling
with growth and business opportunities. Manual inventory management can also bring
the risk of missing out on valuable sales by not automatically reactivating listings when
products are back in stock.
The solution for these problems lies in implementing an inventory management
system that automates your hard work and is essential to maintain stable growth in
small businesses. Knowing the importance of inventory management is crucial to fully
understand your overall supply chain, which can track acquisitions, storing, and selling
of your products at any point in time. Once you know the location of each product, you
will also be able to precisely analyze and monitor your stock levels. When you can
automatically track how much stock you have and exactly where it is, managing your
inventory transforms from a manual and arduous process to an integral part of growing
your business strategy.
In addition, once you can analyze and maintain accurate inventory details across
every single sales channel, you can utilize this information to forecast inventory
planning and automate the reordering process, which creates more efficiency within the
stock management of businesses. Furthermore, the purchased products can also be
x
tracked from the supplier and into your warehouse through the fulfillment process to
the customer and back through the returns process.
Apart from the previously stated, the biggest benefit to an inventory
management system is automation which avoids the risk of human error, saves you
endless hours which can be used elsewhere, and ensures you don’t make mistakes
when it comes to transacting with customers. An inventory management system is
capable of executing repetitive tasks with little to no manual help, once a set of rules in
the system have been set up. This helps you have real time visibility on your inventory
levels as your stock count automatically updates when a purchase has been made
which is a critical feature in order to not only accurately forecast the business
landscape, but also to delivering a good customer experience by avoiding overselling of
products when stock is limited. Moreover, an automated inventory management system
also gives you real-time visibility on what location your products are stored, which is
essential especially when your products are stored across various warehouses and
locations.
Apart from the previously stated, the most significant benefit to an inventory
management system is automation, which avoids the risk of human error, saves you
endless hours that can be used elsewhere, and ensures you don't make mistakes when
transacting with customers. An inventory management system can execute repetitive
tasks with little to no manual help once a set of rules in the system have been set up.
xi
This helps you have real-time visibility on your inventory levels as your stock count
automatically updates when a purchase has been made, which is a critical feature to
not only accurately forecast the business landscape but also to deliver a good customer
experience by avoiding overselling of products when stock is limited. Moreover, an
automated inventory management system also gives you real-time visibility of your
products' location, which is essential, especially when your products are stored across
various warehouses and areas.
To summarize, the researchers in this study aim to implement an autonomous
inventory management system in Shari’s Petshop as the scope of inventory
management concerns the fine lines between replenishment lead time, carrying costs of
inventory, asset management, inventory forecasting, inventory valuation, inventory
visibility, future inventory price forecasting, physical inventory, available physical space,
quality management, replenishment, returns and defective goods, and demand
forecasting. Balancing these competing requirements leads to optimal inventory levels,
an ongoing process as the business needs shift and react to the broader environment.
An autonomous inventory management system is essential for a majority of enterprises
to increase efficiency in the workplace.
Functional Requirements
xii
BIBLIOGRAPHY
“Could Graphenes Shortcomings Be Resolved by Synthesized ...” Accessed February 19,
2020. https://www.electropages.com/blog/2019/03/could-graphenes-
shortcomings-be-resolved-synthesized-and-organic-alternatives.
Johnson, Dexter. “Is Black Phosphorus the New Graphene? [News].” IEEE Spectrum 52,
no. 10 (2015): 16–16.https://doi.org/10.1109/mspec.2015.7274180.
Nandy, Arpita, and Patit P. Kundu. “Configurations of Microbial Fuel Cells.” Progress and
Recent Trends in Microbial Fuel Cells, 2018, 25–45.
https://doi.org/10.1016/b978-0-444-64017-8.00003-8.
Salim, Ruhul A., Kamrul Hassan, and Sahar Shafiei. “Renewable and Non-Renewable
Energy Consumption and Economic Activities: Further Evidence from OECD
Countries.” Energy Economics 44 (2014): 350–60.
https://doi.org/10.1016/j.eneco.2014.05.001.
xiii
Xiao, Li, Jacqueline Damien, Jiayan Luo, Hee Dong Jang, Jiaxing Huang, and Zhen He.
“Crumpled Graphene Particles for Microbial Fuel Cell Electrodes.” Journal of
Power Sources 208 (2012): 187–92.
https://doi.org/10.1016/j.jpowsour.2012.02.036.
Yang, Kaijie, Baoliang Chen, and Lizhong Zhu. “Graphene-Coated Materials Using Silica
Particles as a Framework for Highly Efficient Removal of Aromatic Pollutants in
Water.” Scientific Reports 5, no. 1 (2015). https://doi.org/10.1038/srep11641.
xiv
TABLE OF CONTENTS
Title Page…………………………………………………………………………………………… i
Abstract…………………………………………………………………………………………….. ii
Approval Sheet………………………………………………………………………….……….. iii
Research Plan…………………………………………………………………………………….. iv
Table of Contents……………………………………………………………………….………. xv
INTRODUCTION…………………………………………………………………………..…….. 1
METHODOLOGY……………………………………………………………………….….……… 6
RESULTS AND DISCUSSION………………………………………………………….……… 14
CONCLUSIONS & RECOMMENDATIONS…………………………………………..……. 23
BIBLIOGRAPHY…………………………………………………………………………………… 25
APPENDICES……………………………………………………………………………………….. 27
Pictures……………………………………………………………………………………………….. 39
Acknowledgment…………………………………………………………………………………. 41
Curriculum Vitae………………………………………………………………………………….. 42
xv
Logs In Project Data Book……………………………………………………………………. 43
xvi

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SAINT LOUIS UNIVERSITY

School of Nursing, Allied Health, and Biological Sciences

INVENTORY MANAGEMENT SYSTEM (IMS) FOR THE

INCREASED EFFICIENCY OF STOCK MANAGEMENT IN

A Business Plan Submitted to the Research Committee of the School of

Nursing, Allied Health, and Biological Sciences at Saint Louis University – In

Partial Fulfillment of the Requirements in GIT

Mon Anthony T. Gonzales

Title : Inventory Management System (IMS) for the Increased Efficiency

Proponents : Mon Anthony T. Gonzales

Adviser : Mrs. Clarissa Mabitazan

CHAPTER 1: COMPANY OVERVIEW

fruition. Being a click-and-mortar establishment, it also thrives through local deliveries

and sanitary products such as litter, accessories, treats, and supplements.

owner as she prefers to be hands-on on financial transactions and business processes.

with delivery apps.

potential plans to have a pet grooming establishment alongside a veterinary clinic

partnership within the next few years.

Mission of the Company

Vision of the Company

opening a veterinary clinic and grooming service.

Fig 1. Organizational Chart of Shari’s Petshop `

Business Rules and Regulation

to create a harmonious work environment. Order and cleanliness of the products,

for the employees as well.

Business Process Diagram

Fig 2. Consumer Transaction Process in Shari’s Petshop

CHAPTER II: SYSTEM ANALYSIS

Manual inventory management causing miscomputations of daily, weekly, weekly, and

annual stock profits and data loss from sales

caused problems annually due to data loss.

Inventory discrepancies caused by the manual inventory of supplies

Due to the business’ traditional method when it comes to operations, they

numerous discrepancies in stock management, such as overstocking. Moreover,

products and goods to inadequate room for storage.

Poor management of warehouse space due to overstocking and inventory

management. Moreover, the business has overstocked and sometimes understocked

caused inefficient warehouse space management. In addition, their poor management

This study proposes an Inventory Management System (IMS) to address the

and functionality of the Inventory Management System (IMS).

Proposed Solution II.

Inventory management is one of the complex problems affecting a myriad of

small businesses due to the diversity of real-life situations, as successful inventory

management requires a sophisticated method to adapt to the growing landscape and

the continuously evolving business environment. According to studies, proper and

efficient inventory management lies at the heart of every growing product-based e-

commerce business, not an online presence or a convoluted marketing strategy.

such as overselling, which can cause disastrous consequences to a small business as it

can result in disappointed customers, wasted budget marketing, severe reputational

products are back in stock.

The solution for these problems lies in implementing an inventory management

small businesses. Knowing the importance of inventory management is crucial to fully

your business strategy.

stock management of businesses. Furthermore, the purchased products can also be

the customer and back through the returns process.

Apart from the previously stated, the biggest benefit to an inventory

when it comes to transacting with customers. An inventory management system is

landscape, but also to delivering a good customer experience by avoiding overselling of

products when stock is limited. Moreover, an automated inventory management system

transacting with customers. An inventory management system can execute repetitive

experience by avoiding overselling of products when stock is limited. Moreover, an

various warehouses and areas.

To summarize, the researchers in this study aim to implement an autonomous