Professional Documents
Culture Documents
MM 3-B
Quiz
A business that wants to expand quickly, diversify its risk, and capitalize on a
franchisee’s capital and entrepreneurial spirit may find franchising to be a viable option.
Because their franchisors don’t apply strong digital marketing methods right away, many
franchisees fail. There are no trustworthy statistics on franchisee failure, and the majority
of studies about franchising success rates that are frequently referenced are both
inaccurate and out-of-date. The majority of the studies only included currently operating
franchisors; franchisees of failed systems were never even included. The fact that there is
no acknowledged definition of franchise failure just makes the issue worse. Franchisees
can completely fail, retire or change careers, or sell their failing business to a new owner
without ever having to close. Regardless of the reason, the franchisor should take any loss
of a single franchisee-owned location seriously and conduct an analysis to determine
what went wrong and what needs to be done to enhance the performance of the franchise
system.