Passion-Performance-Possibilities

Appointment Letter

Date: 24th January 2023

Name: Vinay
Address: Rain Besera Cottage 35 A shivalik Valley Sec 115 140307

Dear Vinay
                                                                                                               
Welcome to Alorica! On behalf of Alorica (India) Private Limited, I would like to express our
excitement in having you join us in the position of DBOR.

Probation
From the date of your joining the Company you will be under probation for a period of Six
(6) months during which your performance will be monitored closely by the Company. At
the end of the probation period, the Company will appraise your performance and your
services will be considered as confirmed unless you receive a communication of extension
of the probation period. In the event that your services are found to be below expectation,
then your probation will be continued for a further period of Six (6) months subject to the
Company issuing a letter of extension to you. If a letter for extension of probation is not
issued, you will be deemed to have been included in the permanent employee rolls of the
Company. The extension or completion of the probation period, as the case may be, shall be
decided at the sole discretion of the Company. Either you or the Company may terminate
your employment at any time during the probation period without notice or compensation
in lieu of notice, without assigning any reason.

Salary
You will be compensated at a CTC of 330000/- (Three Lakh Thirty Thousand Only) per
year, payable in accordance with the Company’s standard payroll policies. Your salary will
begin as of the effective date of employment. The first payment by the Company to you will
be adjusted, if necessary, to reflect a commencement date other than the first working day
of a pay period.

Benefits
You will be eligible to participate in certain Company employee benefit programs (including
statutory benefits required under law, as applicable), which will be described in separate
documents. The Company’s benefit programs are subject to change from time to time, by the
Company or as required under law.

Alorica (India) Private Limited

CIN: U72900KA2018FTC118092
#Zone A, 8A Floor, Quark City, Plot A- 40A, Phase VIII – B, Industrial Area, Sector 74, Mohali - 160059
Tel: +91 172 6725500
www.alorica.com
Passion-Performance-Possibilities

Taxation
The Income Tax Act as prevailing at the time of employment will govern the taxation matters.
The Company reserves the right to deduct tax at source as per the extant provisions of the
Income Tax Act. You will be responsible for declaration of your total income to the
appropriate tax authority as and when required by law.

Effective Date 
As discussed, your start date is 23 Jan,2023

Termination Rights
i. During Probation: You May terminate the employment with Company at any time
by service a prior written notice of Fifteen days, or with permission from the head of
the concerned Department for paying applicable salary in lieu of notice.
ii. Post Probation: After Confirmation of your employment with Company, you may
terminate your employment by serving prior written notice of Thirty Days, or with
permission from the head of the concerned Department for paying applicable salary
in lieu of notice.
iii. Further the Company may terminate your employment with immediate effect for
your breach of the terms of this Appointment Letter, the APCI (hereinafter defined)
or any Company’s policies governing your employment by providing you a written
notice. Notwithstanding anything aforesaid, termination by you shall be subject to the
satisfactory completion of all your existing duties, obligations, projects, transition
services, exit formalities, etc. Upon termination of your employment, if there are any
dues from you, the same may be adjusted against any money due to you from the
Company on account of salary, bonus or any other such payments. Any amount so
remaining due from you after the above adjustment shall be repaid by you without
any demur or protest.
iv. Your employment is contingent upon verification of information included in your
Application of Employment, proof of legal right to work in India, successful results
from applicable background screening reasonably designed to protect reasonable
company interest related to your prospective job, and drug screening tests, if
required, which may be conducted after issue of this letter as may be solely decided
by the Company. In addition to the terms and conditions of the appointment letter
and the other documents signed by you, you will also be bound by the Company’s
human resource policies and procedures and other Company policies, as amended
from time to time, during your employment. During the term of your employment
with the Company, you are required to disclose all material and relevant information,
which may either affect your employment with the Company currently or in the

Alorica (India) Private Limited

CIN: U72900KA2018FTC118092
#Zone A, 8A Floor, Quark City, Plot A- 40A, Phase VIII – B, Industrial Area, Sector 74, Mohali - 160059
Tel: +91 172 6725500
www.alorica.com
Passion-Performance-Possibilities
future or may be in conflict with the terms of your employment with the Company,
either directly or indirectly.

Leaves
You will be entitled to such number of paid leaves as specified under Company’s leave policy
and required under applicable law. The Company reserves the right to modify the leave
policy from time to time and such modifications will be notified to you by the Company.

Transfer of Employment
To the extent that you were previously employed by an affiliate of the Company and upon
your written acceptance of this Appointment Letter, your employment by such Company
affiliate is hereby terminated as of the anticipated start date with Company first written
above.

Confidentiality
You further promise and agree that this document is the Company’s confidential information
and further agree never to disclose, nor permit your attorneys or agents ever to disclose, the
terms of this Appointment Letter except as may be provided for herein and as may be
specifically and expressly permitted by the parties in writing or as the parties may be
compelled to do so by law or regulation or by compulsory process of law and provided that
in case of such requirement you shall immediately notify Company of such requirement in
writing. Nothing contained herein shall prevent or restrict you from disclosing the terms of
this Appointment Letter to relevant tax authorities, immediate family and/or professionals
who advise you with respect to financial or legal matters after you have obtained their
written agreement to respect the confidentiality provisions herein.

Personal Data
You hereby agree that the Company may from time to time collect, store, process, use or
disclose personal data (including sensitive personal data) relating to You insofar as may be
necessary or desirable in connection with your employment by the Company including
sharing information with its holding/subsidiary/ associate companies or its customers and
service providers.  For the purposes of this clause “personal data” and “sensitive personal
data” shall have the meanings ascribed to them under Information Technology (Reasonable
Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
You agree to regularly update your personal data made available to the Company and
confirm to the accuracy and correctness of the personal data furnished by you. You agree to
allow the Company to collect, store and process by itself or through any third party engaged
by it, to the extent applicable, for the purpose of discharging its duties towards its employees
including but not limited to payroll processing. For the purposes of this consent, “personal
data” shall mean and include information about you, including but not limited to your name,
age, date of birth, address, designation, gender, monthly or annual compensation details,
Alorica (India) Private Limited
CIN: U72900KA2018FTC118092
#Zone A, 8A Floor, Quark City, Plot A- 40A, Phase VIII – B, Industrial Area, Sector 74, Mohali - 160059
Tel: +91 172 6725500
www.alorica.com
Passion-Performance-Possibilities
statutory contributions and/or deductions from the monthly compensation, if any, bank
account details.

Non- Solicitation and Non-Competition

You agree that during and upon termination of your employment, you shall not in any
manner either directly or indirectly solicit or entice the other employees or customers of the
Company to join or enter into transactions, as the case may be with either you directly or
indirectly or with other entities which are in direct or indirect competition with the
Company. You agree that during the term of your employment and thereafter, you shall not
be engaged either directly or indirectly in any employment, venture or business which is
directly or indirectly in competition with the Company. You shall exclusively devote your
time to the Company and will not take up assignments for any other entity or individuals,
whether with or without remuneration.

Third Party Contracts and Representations

By signing below, you expressly represent and warrant to the Company that you are not a
party to any contract or agreement that would prevent you from accepting this position,
working for our Company or performing the duties and responsibilities associated with the
position.  You further represent and warrant to the Company that there are no civil, criminal
or regulatory investigation/action pending against you before any court or judicial or quasi-
judicial authority or forum, which in any manner restricts the performance of the obligations
during the course of your employment. You agree to indemnify and hold harmless Company,
its affiliates, agents, shareholders, directors, officers, and employees from any claims,
damage, loss or liability in the event of your breach or alleged breach by a third party of the
foregoing representations.

Governing Law and Arbitration

This Appointment Letter shall be governed by the laws of India. All disputes, claims, or
controversies arising out of or relating to your employment by the Company, the
termination of your employment by the Company, and/or this Appointment Letter, which
cannot be resolved by use of the Company’s internal grievance procedures or by good faith
negotiation between the parties, shall be resolved exclusively by final and binding
arbitration, except that you or the Company may apply to a court of competent jurisdiction
for any provisional remedy, including a temporary restraining order or preliminary
injunction, before, during, or after any arbitration proceeding. Arbitration pursuant to this
Agreement shall be held in Bangalore, Karnataka as the venue and shall be governed by the
provisions of Arbitration and Conciliation Act, 1996.

Miscellaneous
You and the Company voluntarily and irrevocably waive any and all rights to have any such
dispute decided in court or by a jury.
Alorica (India) Private Limited
CIN: U72900KA2018FTC118092
#Zone A, 8A Floor, Quark City, Plot A- 40A, Phase VIII – B, Industrial Area, Sector 74, Mohali - 160059
Tel: +91 172 6725500
www.alorica.com
Passion-Performance-Possibilities
You and the Company expressly intend and agree that class action, collective action, and
representative action procedures shall not be asserted, nor shall they apply, in any
arbitration pursuant to this Agreement; that neither you nor the Company shall assert a
class, collective, or representative claim against the other, in arbitration or otherwise; and
that each of you and the Company shall submit only its own, individual claims to arbitration
and will not seek to represent the interests of any other person. You and the Company agree
that the Company has valuable trade secrets and proprietary and confidential information.
You and the Company agree that in the course of any arbitration proceeding pursuant to
this Agreement, all necessary steps will be taken to protect from public disclosure such
trade secrets and proprietary and confidential information.

This Appointment Letter, together with all agreements referenced herein, constitutes the
entire agreement and understanding between you and the Company concerning your
employment and supersedes all prior and contemporaneous negotiations and
understandings, whether written, oral or implied. This employment shall be deemed
cancelled, null and void unless this Appointment Letter is countersigned by you and a fully
executed copy returned to the Company no later than five (5) business days from the date
first written above. If the above is agreeable to you, please sign and date below and return
to Human Resource.                                                  

Sincerely,
For Alorica (India) Private Limited

Sumanth Nag
Vice President – Alorica India Pvt Ltd

I hereby acknowledge that I accept this employment with Company, subject to the
terms and conditions mentioned herein.  
  
Vinay

___________________________________            
       
Signature and Date

Alorica (India) Private Limited

CIN: U72900KA2018FTC118092
#Zone A, 8A Floor, Quark City, Plot A- 40A, Phase VIII – B, Industrial Area, Sector 74, Mohali - 160059
Tel: +91 172 6725500
www.alorica.com
Passion-Performance-Possibilities

Annexure 1

Salary on CTC basis

Description Monthly Annual

Fixed Salary (A)

Basic 11000 132000

HRA 5500 66000

Special Allowance 5451 65411

Food Allowance 2200 26400

Conveyance Allowance 1500 18000

Gross Pay (A) 25651 307811

Retirals (B)

PF Contribution by Employer 1320 15840

Gratuity (4.81% of Basic) 529 6349

Sub Total - Retirals 1849 22189

Total CTC (A+B) 27500 330000

Alorica (India) Private Limited

CIN: U72900KA2018FTC118092
#Zone A, 8A Floor, Quark City, Plot A- 40A, Phase VIII – B, Industrial Area, Sector 74, Mohali - 160059
Tel: +91 172 6725500
www.alorica.com