DATE ORIGINAL: 06 JAN 2023

DOC
REV. NUMBER:
NUMBER: Page 1 of 4
00
OPX-SOP-08 DATE REVISED: Not Applicable

STANDARD OPERATING PROCEDURE (SOP)

IDENTIFYING PRODUCTS FOR INITIAL STORE OPENING PROCESS

DEPARTMENT: RETAIL OPS

PREPARED BY: MD. ZILLUR RAHMAN REVIEWED BY: S.M. SHAHNEWAZ RIAD APPROVED BY: ESTEMDAD HAIDER

DESIGNATION: COMPLIANCE DESIGNATION: CHIEF EXECUTIVE

DESIGNATION: OPERATIONS MANAGER
OFFICER OFFICER

SIGNATURE: SIGNATURE: SIGNATURE:

IDENTIFYING PRODUCTS FOR INITIAL STORE

OPENING

Copyright: DIRECT FRESH LTD. All rights reserved. May not be reproduced without permission. All hard copies should be
checked against the current Document List to ensure the latest version prior to use. All electronic and unsigned copies are
considered Uncontrolled documents.
AWR NIB TOWER, House -99, Block- C, Road -11, Banani, Dhaka 1212.Bangladesh
 DATE ORIGINAL: 06 JAN 2023
DOC
REV. NUMBER:
NUMBER: Page 2 of 4
00
OPX-SOP-08 DATE REVISED: Not Applicable

STANDARD OPERATING PROCEDURE (SOP)

IDENTIFYING PRODUCTS FOR INITIAL STORE OPENING PROCESS

DEPARTMENT: RETAIL OPS

PREPARED BY: MD. ZILLUR RAHMAN REVIEWED BY: S.M. SHAHNEWAZ RIAD APPROVED BY: ESTEMDAD HAIDER

DESIGNATION: COMPLIANCE DESIGNATION: CHIEF EXECUTIVE

DESIGNATION: OPERATIONS MANAGER
OFFICER OFFICER

SIGNATURE: SIGNATURE: SIGNATURE:

1. Decide on product categories

2. Select from existing suppliers

3. Search for new suppliers

4. Direct contact of suppliers

5. Market share information of products

6. Call for offers

7. Decide on the product range

8. Scheduling of products for inclusion and deletion / rejection

9. Purchasing committee meeting held for approval

10. Approval information sent to purchasing manager and stores

11. Inform suppliers

Copyright: DIRECT FRESH LTD. All rights reserved. May not be reproduced without permission. All hard copies should be
checked against the current Document List to ensure the latest version prior to use. All electronic and unsigned copies are
considered Uncontrolled documents.
AWR NIB TOWER, House -99, Block- C, Road -11, Banani, Dhaka 1212.Bangladesh
 DATE ORIGINAL: 06 JAN 2023
DOC
REV. NUMBER:
NUMBER: Page 3 of 4
00
OPX-SOP-08 DATE REVISED: Not Applicable

STANDARD OPERATING PROCEDURE (SOP)

IDENTIFYING PRODUCTS FOR INITIAL STORE OPENING PROCESS

DEPARTMENT: RETAIL OPS

PREPARED BY: MD. ZILLUR RAHMAN REVIEWED BY: S.M. SHAHNEWAZ RIAD APPROVED BY: ESTEMDAD HAIDER

DESIGNATION: COMPLIANCE DESIGNATION: CHIEF EXECUTIVE

DESIGNATION: OPERATIONS MANAGER
OFFICER OFFICER

SIGNATURE: SIGNATURE: SIGNATURE:

Activity Flow Description Process Performance

owner standard
Decide on product This would be done by the Operations 6 months
1
categories project/operations team based on Manager before
the location opening
Select from existing From database based on relevance Procurement 5½
suppliers 2 to the new area. If required team month before
sourcing new supplier opening

Search for new To be done for advertisement in Procurement 5 ½ month opening

suppliers 3 local newspapers, online posting team in 3 leading
and direct mailers in search for newspapers.
new supplier Mailers to all
suppliers in the
category
Direct contact of To be done mostly with regard to Procurement 5½ month before
suppliers 4 perishables team opening. All
perishable suppliers
and a few
leading brands
Market share To be obtained through a market Procurement 5½ month before
information of 5 research company and suppliers. team opening, for all
products major categories
in the relevant
area.
Call for offers Prices, discounts, credit terms, Procurement 4½ month before
6 delivery terms and samples team opening. From all
short-listed
suppliers

Copyright: DIRECT FRESH LTD. All rights reserved. May not be reproduced without permission. All hard copies should be
checked against the current Document List to ensure the latest version prior to use. All electronic and unsigned copies are
considered Uncontrolled documents.
AWR NIB TOWER, House -99, Block- C, Road -11, Banani, Dhaka 1212.Bangladesh
 DATE ORIGINAL: 06 JAN 2023
DOC
REV. NUMBER:
NUMBER: Page 4 of 4
00
OPX-SOP-08 DATE REVISED: Not Applicable

STANDARD OPERATING PROCEDURE (SOP)

IDENTIFYING PRODUCTS FOR INITIAL STORE OPENING PROCESS

DEPARTMENT: RETAIL OPS

PREPARED BY: MD. ZILLUR RAHMAN REVIEWED BY: S.M. SHAHNEWAZ RIAD APPROVED BY: ESTEMDAD HAIDER

DESIGNATION: COMPLIANCE DESIGNATION: CHIEF EXECUTIVE

DESIGNATION: OPERATIONS MANAGER
OFFICER OFFICER

SIGNATURE: SIGNATURE: SIGNATURE:

Decide on the The purchasing committee would Procurement 3 months before

product range be presented recommendations for manager opening. Based
7
decision on quality,
market
shares, price
and margin

Scheduling of Prepare formats with information of Procurement Procurement team

products for 8 suppliers, discount & competitive team inclusion –as &
inclusion and products & brands when deletion –
deletion / rejection Normally
with 3-month
performance
Purchasing Sampling, blind test & evaluation Procurement Once in 14 days
committee meeting 9 team
held for approval

Approval information Items approved list with details to Procurement Within 48 hours
sent to purchasing 10 be forwarded for store updating for team inform the store
manager and stores retailing manager/store
Executive
Inform suppliers: (a) Initial forecast & any Procurement Within 48 hours
(a) Inclusion 11 improvements needed. Allocate team inform the store
(b) Deletion items department, sub department, manager/store
(c) Rejection category, brand and supplier wise Executive
and sign the agreement.
(b)Reason for rejection
(c) Reason for deletion

Copyright: DIRECT FRESH LTD. All rights reserved. May not be reproduced without permission. All hard copies should be
checked against the current Document List to ensure the latest version prior to use. All electronic and unsigned copies are
considered Uncontrolled documents.
AWR NIB TOWER, House -99, Block- C, Road -11, Banani, Dhaka 1212.Bangladesh