ND Purchasing & Supply MGT Omnibus-1

ZIMBABWE
MINISTRY OF HIGHER AND TERTIARY EDUCATION,

SCIENCE AND TECHNOLOGY DEVELOPMENT
HIGHER EDUCATION EXAMINATIONS COUNCIL
2015
REGULATIONS AND SYLLABUS FOR THE
NATIONAL DIPLOMA
IN
PURCHASING AND SUPPLY MANAGEMENT
COURSE CODE: 543/15/CO/0

Implementation Date: January 2015
PREAMBLE
The course is designed to develop a Purchasing Officer with the necessary
knowledge, skills and attitudes to satisfy the accounting needs of all sectors of the
economy. The entry requirement of the course is “O” Level Mathematics and English
and any other 3 “O” Level subjects or equivalent and a National Certificate in
Purchasing and Supply Management or equivalent. The regulations offer equal
opportunities to all aspiring students, encourage female students to undertake TVET
programmes which focus on sustainable development and are non discriminatory
against HIV and AIDS. The course duration is 2910 notional hours plus one year On
the Job Education and Training (OJET).The course is offered on a full time, part time,
block release or Open Distance Learning (ODL) basis. Assessment is through
continuous assessment, and written examination.
CONSULTATIONS YEAR
Institute of Purchasing and Supply Management 2014
Dunlop (Zimbabwe) 2014
Zimbabwe Institute of Public Finance & Accountancy 2014
National Manpower Advisory Council (NAMACO) 2014
Meikles Africa Limited 2014
TELONE 2014
Delta Corporation Limited 2014
National University of Science & Technology 2014
Harare Polytechnic 2014
2
PART I REGULATIONS
1.0 TITLE AND LEVEL OF AWARD
National Diploma in Purchasing and Supply Management
2.0 AIM
The aim of the course is to develop purchasing officers with knowledge skills
and attitudes to satisfy the needs of the Purchasing and Supply department.
3.0 OBJECTIVES
By the end of the course the graduate should be able to:
3.1 perform purchasing procedures in the organisation;
3.2 communicate effectively with all stakeholders.
3.3 analyse economic trends.
3.4 apply accounting principles and conventions in business transactions.
3.5 apply sound knowledge and skills of the business legal system.
3.6 manage business operations.
3.7 use computers to process, record and retrieve purchasing and stores
data;
3.8 demonstrate patriotism.
3.9 run a business effectively.
3.10 apply statistics and quantitative techniques to decision making, research and
data analysis.
3.11 perform sales and marketing functions
3.12 apply suitable stock control techniques;
3.13 solve procurement and stores management problems;
3.14 manage purchasing operations;
3.15 produce cost and management accounts as an aid to decision making.
3.16 Communicate purchasing information to other functions.
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4.0 COURSE STRUCTURE
SUBJECT SUBJECT DURATION

CODE IN HOURS
NDI
1. Principles of Purchasing & Supply 543/15/S01 180
2. Management
3. Business Communication 500/15/S01 150
4. Principles of Economics 500/15/S02 180
5. Financial Accounting I 500/15/S03 200
6. Commercial Law 500/15/S04 150
7. Management 500/15/S05 180
8. *National Studies 401/13/S01 80
9. *Entrepreneurial Skills Development 402/13/S01 80
10. Computer Applications 500/15/S12 180
NDII
11. On the Job Education and Training 543/15/S10 One year
NDIII
12. Quantitative Techniques 500/15/S06 200
13. Principles of Marketing 531/15/S01 180
14. Stores and Inventory Management 543/15/S08 180
15. Distribution Management 543/15/S09 180
16. Human Resources Management I 526/15/S06 180
17. Cost and Management Accounting I 500/15/S09 200
18. Industrial and Services Procurement 543/15/S03 180
19. Research Methods 500/15/S15 170
20. Skills Proficiency 543/19/S11 80
TOTAL 2910
* National Studies and Entrepreneurship Skills Development are exempted to those

who have passed the subjects at other levels.
5.0 COURSE DURATION
The course duration is 2910 contact hours spread over at least three years for
full time and four years for part time.
6.0 ENTRY REQUIREMENTS
The entry requirement is “O” Level Mathematics and English and any other 3
“O” Level subjects or equivalent and a National Certificate in Purchasing and
Supply Management or equivalent.
4
7.0 MODE OF STUDY
Full time 2910 Hours

Part time 2910 Hours
Block release 2910 Hours
ODL 2910 Hours
8.0 ASSESSMENT SCHEME
EXAMINABLE MODE OF ASSESSMENT WEIGHTING

SUBJECT WRITTEN CONTINUOUS
EXAMINATIONS ASSESSMENT (60%)
(40%)
Principles of 3 hour written A minimum of 100%
Purchasing & examination  2 Theory
Supply assignments 20%
Management  2 Practical
543/S01 Assignments 20%
 2 Tests 20%
Business 3 hour written A minimum of 100%
Communication examination  2 Theory
500/S01 assignments 20%
 2 Practical
Assignments 20%
 2 Tests 20%
Economics examination  2 Theory
 2 Practical
Assignments 20%
 2 Tests 20%
Financial 3 hour written A minimum of 100%
Accounting I examination  2 Theory
 2 Practical
Assignments 20%
 2 Tests 20%
Commercial Law 3 hour written A minimum of 100%
500/S04 examination  2 Theory
assignments 20%
 2 Practical
Assignments 20%
 2 Tests 20%
Management 3 hour written A minimum of 100%
examination  2 Theory
assignments 20%
 2 Practical
Assignments 20%
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 2 Tests 20%
National and 3 hour written A minimum of 100%
Strategic Studies examination  2 Theory
 2 Practical
Assignments 20%
 2 Tests 20%
Entrepreneurial 3 hour written A minimum of 100%
skills Development examination  2 Theory
 2 Practical
Assignments 20%
 2 Tests 20%
Quantitative 3 hour written A minimum of 100%
Techniques examination  2 Theory
 2 Practical
Assignments 20%
 2 Tests 20%
Marketing examination  2 Theory
 2 Practical
Assignments 20%
 2 Tests 20%
Stores and 3 hour written A minimum of 100%
Inventory examination  2 Theory
Management assignments 20%
543/S08  2 Practical
Assignments 20%
 2 Tests 20%
Distribution 3 hour written A minimum of 100%
Management examination  2 Theory
 2 Practical
Assignments 20%
 2 Tests 20%
Human Resources 3 hour written A minimum of 100%
Management I examination  2 Theory
 2 Practical
Assignments 20%
 2 Tests 20%
Cost and 3 hour written A minimum of 100%
Management examination  2 Theory
Accounting I assignments 20%
500/S09  2 Practical
Assignments 20%
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 2 Tests 20%
Industrial and 3 hour written A minimum of 100%
services examination  2 Theory
procurement assignments 20%
Management  2 Practical
543/S03 Assignments 20%
 2 Tests 20%
Computer 3 hour written A minimum of 100%
Applications examination  2 Theory
 2 Practical
Assignments 20%
 2 Tests 20%
Skills Proficiency Submit Marks As per Skills Log 100%
543/S11
On the Job Submit Marks As per Skills Log 100%
Training
9.0 CONDITIONS FOR GRADING
0% to 49% - Fail
50% to 59% - Pass
60% to 79% - Credit
80% and above - Distinction
10.0 CONDITIONS OF AWARD
10.1 A candidate should attend at least 85% of learning sessions to qualify

for examinations.
10.2 The final mark should be obtained through aggregation provided the
candidate scores at least 40% in each of continuous assessment and
examinations.
10.3 The pass mark is 50%.
10.4 Candidates should pass all subjects.
11.0 RE-WRITES
11.1 Re-write(s) should conform to current course structure.
11.2 Candidates should pass at least two thirds of the course to qualify for a
referral.
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11.3 Any candidate who fails to pass at least two thirds of the course should
repeat the whole course, including the subjects they would have
passed.
11.4 There is no time limit for which to re-write a failed examination.
11.5 There is no aggregation for re-writes.
11.6 All re-writes should pass the examination.
11.7 If a candidate fails coursework he/she repeats the subject.
12.0 EXEMPTIONS
12.1 Exemptions are only granted in subjects already attained from a

completed accredited qualification provided an exemption certificate
specifying subjects of exemption is produced.
12.2 Exemption Certificate should be applied for at enrolment and produced

before registration for examinations.
13.0 IRREGULAR PRACTICES
13.1 Cheating in continuous assessment and or examinations will result in

disqualification from the whole course. The candidate will be
suspended for two years from undertaking any HEXCO course.
13.2 The penalty for plagiarism shall be as in 13.1.
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14.0 SUMMARY OF COMPETENCIES
UNIT UNIT TITLE CREDITS ELEMENTS COMPETENCIES

NO.
1 Purchasing 4 1.1 Compile procurement  Supplier
requirements. management
1.2 Create and maintain  Negotiation
supplier database.  E-purchasing
1.3 Process tender  E-procurement
documents.  Competitor analysis
1.4 Develop sourcing  Budget preparation
strategy
 Tendering
1.5 Negotiate Contracts
1.6 Perform purchasing
and procurement
activities.
2 Logistics 4 2.1 Determine mode of  Risk management

transport.
management
2.2 Make security  Records keeping
arrangements.
2.3 Capture and record  Analytic techniques
purchasing data
 Transport planning
techniques
3 Legal aspects of 3 3.1 Prepare policy  Risk analysis

buying document.  Policy formulation
3.2 Prepare contract  Contract
document. preparation
3.3 Interpret regulations.
4 Stores/warehouse 4 4.1 Design warehouse 

management layout.  Warehouse
4.2 Receive goods. management
4.3 Store goods.  Inventory/supply
4.4 Design stock control management
measures.  Health and safety
4.5 Process disposal. precautions
4.6 Dispatch goods.
5 Strategic 4 5.1 Assess procurement  Risk analysis
procurement risk.  Monitoring and
5.2 Design procurement evaluation
model.  Mitigation
5.3 Evaluate purchasing measures
strategies.  Strategic planning
5.4 Determine payment
strategies.
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UNIT UNIT TITLE CREDITS ELEMENTS COMPETENCIES
NO.
6 Management of 2 6.1 Manage materials.  Procuring
resources 6.2 Manage assets. procedures
 Receiving and
distributing
materials
 Maintain asset
registers
 Report writing
7 Communication 4 7.1 Disseminate  Report writing
information.  Memo and letter
7.2 Organise writing
departmental meetings.  Electronic
7.3 Liaise with other communication
departments. systems
7.4 Liaise with suppliers  Coordinating
to complete meetings
procurement  Minute taking
processes
15.0 RESOURCES
15.1 Lecturer Qualifications
The minimum qualification for a lecturer is at least a relevant Higher

National Diploma in Purchasing and Supply Management OR
equivalent, with a teaching qualification, plus at least two years post
qualification experience.
15.2 Infrastructure and Equipment
- Lecture room
- Video equipment
- Computers and accessories
- Overhead projector
- Chalk board or white board
- Furniture
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16.0 SUGGESTED REFERENCES
Artwood, PR (1996), Planning A Distribution System Gover Press London

Bailey, P. et al. (1994), Purchasing Principles and Management, Pitman,
London
Dobler D.W, Burt, D.N. (1996), Purchasing and Supply Management Text
and Cases, 6th edition, McGraw – Hill, New York
Jessop, D. (2000), Storage and Supply of Materials, Pitman London
Killen, K.H. (1995), Managing Purchasing: Irwin, London
Leenders, M. R.& Fearon H E (1993), Purchasing and Materials
Management.Irwin
Lewis, C. (1997) Demand Forecasting and Inventory Control.
Lysons, CK (2010) Purchasing and Supply Chain Management, Prentice
Hall
Morrison A, Murphy G. (1995) Transport and Distribution, Business Book
Prentice Hall. London
Rushton O. (2005) A handbook of logistics Grower Press, London
Saunders, M. (1994) Strategic Purchasing and Supply Chain Management
Pitman London
Wild, T. (2002) Best Practice In Inventory Management, Second Edition,

Pitman, London
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SUBJECT TITLE: PRINCIPLES OF PURCHASING AND SUPPLY
MANAGEMENT
CODE: 543/S01
DURATION: 180 HOURS
1.0 AIM
The aim of the subject is to equip students with necessary Purchasing and
Supply Management principles for them to be functional in their profession.
2.0 OBJECTIVES
By the end of the course the student should be able to
2.1. Explain the principles of purchasing and supply management and their
application.
2.2. Evaluate suppliers
2.3. Determine product quality.
2.4 Design purchasing documents.
2.5 Negotiate contracts.
2.6 Evaluate purchasing performance
3.0 TOPICS
o WHAT IS PURCHASING
o PURCHASING ORGANISATION
o PURCHASING OBJECTIVES
o PURCHASING POLICY
o PURCHASING PROCEDURES
o THE RIGHT QUALITY
o BUYING IN THE RIGHT QUANTITY AT THE RIGHT TIME
o SUPPLIER SOURCING AND EVALUATION
o DETERMINING PURCHASING PRICES
o NEGOTIATION
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o EVALUATION, PURCHASING AND PERFORMANCE
o PURCHASING ETHICAL CONSIDERATIONS
4.0 CONTENT
4.1 The Purchasing concept
4.1.1 The micro and macro purchasing environment.
4.1.2 The importance of purchasing:

 organizationally
 nationally
4.1.3 Evolution of purchasing.
4.1.4 Contemporary issues in purchasing
4.2. Purchasing Organisation
4.2.1 Status of purchasing within the organization.
4.2.2 Indicators of purchasing with a high status.
4.2.3 Indicators of purchasing with a low status.
4.2.4 Implications of position on the organisational structure.
4.2.5 Centralised and decentralized purchasing.
4.3. Purchasing Policies and procedures
4.3.1 Contents of a purchasing manual.
4.3.2 Advantages and disadvantages of purchasing manual.
4.3.3 Basic purchasing procedure.
4.3.4 Purchasing documentation.
4.3.5 Purchasing records.
4.3.6. Simplifying procedures

- include combining or eliminating forms.
- simplified procedure for small orders.
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4.4. The Right Quality
4.4.1 The definition of quality.
4.4.2 Evolution of quality.
4.4.3 Role of user and quality determination.
4.4.4 Contribution of purchasing function to quality.
4.4.5 Quality specifications.
4.4.6 Types of specifications
4.4.7 Standardisation
4.4.8 Value analysis and value engineering as cost reduction measures.
4.5. Buying in the Right Quantity at the Right Time
4.5.1 Factors that determine right quantity.
4.5.2 Inventory categories.
4.5.3 Reasons for holding stock.
4.5.4 Costs associated with holding inventories.
4.5.5 Purpose of stock control.
4.5.6 Stock control methods.
4.5.7 Factors determining the right time.
4.6. Supplier Sourcing and Evaluation
4.6.1 The buying situation.

 Straight rebuy.
 Modified rebuy
 New task
4.6.2 Sources of supplier search information.
4.6.3 Evaluation of suppliers
4.6.4 Single and multiple sourcing.
4.6.5 Reciprocity
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4.6.6 Supplier performance rating.
4.6.7 Supplier development.
4.6.8 Make and / or buy decisions
4.7. Determining Purchasing Prices
4.7.1 Economics and purchasing.

4.7.2 Price information.
4.7.3 Determination of purchase prices.
4.7.4 Price evaluation.
4.7.5 Factors influencing purchase prices.
4.7.6 Pricing agreements. .
4.8. Negotiation
4.8.1 Principles of negotiations.
4.8.2 Tactics and techniques of negotiating.
4.8.3 The negotiation process.
4.8.4 Buyers negotiating strengths.
4.8.5 Suppliers negotiating strengths.
4.10. Evaluation Purchasing Performance
4.9.1 Purchasing performance indicators
4.9.2 Reasons for evaluating purchasing performance.
4.9.3 Evaluation strategies.
4.9.4 Principles of performance measurement.
4.9.5 Problems associated with performance evaluation of the purchasing

function.
4.10. Purchasing Ethical Considerations
4.10.1 Importance of ethics in purchasing.
4.10.2 Factors influencing Ethical conduct.
4.10.3 The relationships between purchasing, suppliers and users.
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4.10.4 Commercial, legal and organizational implications of professional
behaviour.
4.10.5 The ethical code of the Chartered Institute of Purchasing and Supply.
5.0 ASSESSMENT SPECIFICATION GRID
OBJECTIVE TOPIC WEIGHT TYPE OF QUESTIONS
1 Purchasing Concepts 10% Essay
2 Purchasing Organisation 10% Essay
3 Purchasing Policies and 10% Essay

Procedures
4 The right Quality 10% Essay
5 Buying in the Right 10% Essay

Quantity at the Right Time
6 Supplier Sourcing and 10% Essay

Evaluation
7 Determining Purchasing 10% Essay

prices
8 Negotiation 10% Essay
9 Evaluating Purchasing 10% Essay

Performance
10 Purchasing Ethical 10% Essay
considerations
TOTAL 100%
16
Bailey, P. et al (1994), Purchasing Principles and Management, Pitman

London
Killen, K.H. (1995), Managing Purchasing Irwin London,
Leenders, M. R. & Fearon H E. (1993), Purchasing and Materials

Management, Irwin Homewood
Lysons, K. (2000), Purchasing and Supply Chain Management: Prentice

Hall London
Saunders, M. (1994), Strategic Purchasing and Supply Chain

Management, Pitman London
Wild, T. (2002), Best Practice In Inventory Management, Second Edition,

Butterworth London
17
SUBJECT: INDUSTRIAL AND SERVICES PROCUREMENT
MANAGEMENT
CODE: 543/S03
DURATION: 180 HOURS
1.0 AIM
The aim of the subject is to provide an understanding of the principle of

purchasing and supply management and their application within various types
of organisations and operating environments.
2.0 OBJECTIVES
By the end of the course the student should be able to:
2.1 relate the relationship of organisational structure in various

environments e.g. manufacturing, logistics and physical distribution.
2.2 discuss the principles of service procurement management and their

application within various types of organisations and operating
environments.
2.3 analyse the relationship between Purchasing and other functions.
2.4 discuss the scope and objectives of purchasing control and inventory.
3.0 TOPICS
o INTRODUCTION
o PURCHASING PROCEDURES
o PURCHASING METHODS
o PURCHASING SERVICES
o PROFESSIONAL BEHAVIOUR
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4.0 CONTENT
4.1 INTRODUCTION
4.1.1 Industrial Purchasing, industrial products categories and their

characteristics.
4.1.2 Purchasing behaviour of industrial buyers.
4.1.3 The buying center composition and functions.
4.1.4 Differences between goods and services.
4.1.5 Buying grid
4.2 PURCHASING PROCEDURES
4.2.1 The origin of need and authority to purchase.
4.2.2 The determination and control of quality and quantity.
4.2.3 Supply sourcing, supplier evaluation, vendor rating and international

sourcing.
4.2.4 Make or buy decisions
4.2.5 Enquiry procedures
4.2.6 Tenders and quotations
4.2.7 Methods of determining prices including commodity prices and

evaluation of offers.
4.2.8 Methods of negotiation of contracts and orders.
4.2.9 Procedures in placing the contract, issuing the order, acknowledgement

of order, cancellation, expediting, receipt, inspection and rejection of
supplies, invoice certification..
4.2.10 Methods of cost
4.2.11 Use of purchasing manuals and records.
19
4.3 PURCHASING METHODS
4.3.1 types of contracts; spot, period, quantity, open and small value
purchases.
4.3.2 uses and limitations of competition and negotiations.
4.3.3 single and multiple sourcing
4.3.4 competitive quotations and tenders .
4.3.5 Acquisition of capital equipment (Buying, Hiring and Leasing)
4.4 PURCHASING SERVICES
4.4.1 discuss challenges of buying services.
4.4.2 hidden opportunities
4.4.3 the statement of work
4.4.4 selecting service contractors
4.4.5 compensating service suppliers
4.4.6 professional services
4.4.7 technical services
4.4.8 operating services
4.4.9 contract administration services
4.4.10 purchasing construction services
4.4.11 methods of purchasing construction
4.5 PROFESSIONAL BEHAVIOUR
4.5.1 the relationship between the purchasing and supply function and its
supplier and users.
4.5.2 commercial, legal and organisational implications of professional

behaviour.
4.5.3 the ethical code of the Chartered Institute of Purchasing and Supply.
20
No TOPIC WEIGHT TYPE OF QUESTIONS
1 Introduction to 20% Essay

procurement
2 Purchasing Procedure 25% Essay
3 Purchasing Methods 20% Essay
4 Purchasing Services 25% Essay
5 Professional Behaviour 10% Essay
TOTAL 100%
Baily P et al (1994), Purchasing Principles and Management, Pitman,

London
Dobler D.W, Burt, D.N (1996), Purchasing and Supply Management Text
and Cases, 6th edition, McGraw – Hill, New York.
Killen, K.H. (1995), Managing Purchasing: Irwin, London
Lysons, CK. (2010), Purchasing and Supply Chain Management, Prentice

Hall
Saunders M. (1994), Strategic Purchasing and Supply Chain Management,

Pitman, London.
21
SUBJECT: STORES AND INVENTORY MANAGEMENT
CODE: 543/S08
DURATION: 180 HOURS
1.0 AIM
The aim of the subject is to equip students with necessary stores and inventory
skills to enable them to manage modern stores and inventory within the overall
supply chain.
2.0 OBJECTIVES
1.1 Manage stores in line with appropriate organizational needs
1.2. Manage inventory effectively and efficiently.
1.3. Manage performance of stores personnel.
1.4. Implement ethical considerations in management of inventory.
1.5. Discuss effects of new technologies and philosophies on stores.
1.6. Measure stores performance.
3.0 TOPICS
o THE MANAGEMENT OF STORES ACTIVITIES
o PHYSICAL MANAGEMENT OF STOCK
o MATERIALS HANDLING
o NEW TECHNOLOGIES AND APPROACHES
o ETHICAL CONSIDERATIONS
o MEASURING STORES PERFORMANCE
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4.0 CONTENT
4.1 Management of Stores
4.1.1 Need for stores management.

4.1.2 Objectives of stores management.
4.1.3 Importance of the stores functions for a business.
4.2. Stores Management
4.2.1 Elements of stores management.
- Stores Planning.
- Stores Organisation including centralized and decentralized stores.
- Directing the stores function.
- Stores co-ordination.
- Stock control.
4.3 The Management of Stores Activities
4.3.1 Economic Services.
- Determine cost efficient ways of managing the stores to make

stores a profit centre.
4.3.2 Identification.
- Design coding system and categorization of stock.

- Standardization and variety reduction.
4.3.3 Receipting
- Managing the receiving function.
4.3.4 Inspection.
- Managing the inspection process.
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4.3.5 Issue and dispatch.
- Managing issue and dispatch personnel, procedures and facilities.
4.3.6 Stock records.
- Methods of stock recording and managing records.
4.3.7 Stores Accounting
- Discuss methods of stores accounting.
4.3.8 Stock Control
- Customer expectations (internal/external)
- Reasons for controlling stock.
- Determination of stockholding policy.
- Forecasting techniques in relation to demand and lead times.
- Independent demand situations and the use of fixed order quantity

system.
- Stock control techniques.
4.3.9 Stocktaking, stock checking, and stock audit.
- Methods of stocktaking, procedures, preparations.
- Investigating for discrepancies.
- Adjustment and reconciliation.
4.3.10 Storage
- Selection and operation of appropriate storage and materials

handling equipment, prevention from deterioration.
- Disposal of unwanted material and its effect to the environment.
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4.4 Physical management of stock
4.4.1 Methods of stores layout to optimize the use and minimize picking
costs.
4.4.2 Use of automation with regard to storage and movement of stock.
4.4.3 Security
- Ways of ensuring security.
4.4.4 Health and Safety issues

- Control of Substances Hazardous to Health (COSHA).
- Accident prevention.
- Fire precautions
4.5 Materials Handling
4.5.1 Benefits of proper materials handling.
4.5.2 Basic considerations.
4.5.3 Training of operators.
4.5.4 Assessment of handling problems for mechanization.
4.5.5 Double handling and its effects
4.5.6 Care of material handling equipment.
4.6. New Technologies and Approaches
4.6.1 Effects of new technologies and philosophies on stores philosophy that

stock is evil.
4.6.2 Use of computers in stores and inventory management.
4.7 Ethical Considerations
4.7.1 Ethical considerations governing stores and inventory management.

4.7.2 Managing and disposing of hazardous materials.
4.7.3 Use of Protective and Safety Equipment.
4.8 Measuring Stores Performance
4.8.1 Use of operational research techniques, network analysis and decision

trees
4.8.2 Benchmarking and measures of performance
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TOPIC WEIGHTING QUESTION

TYPE
1 Management of Stores 10% Essay
2 The task of stores management 10% Essay
3 The management of stores activities 20% Essay
4 Physical management of stock 10% Essay
5 Health and safety 10% Essay
6 Materials handling 10% Essay
7 New technologies and approaches 10% Essay
8 Ethical consideration 10% Essay
9 Measuring stores performance 10% Essay
Total 100%
Lewis, C. (1997), Demand Forecasting and Inventory Control, Butterworth

London
Lysons, C. K. (2001), Purchasing and Supply Chain Management, Prentice

Hall, London.
Morrison A, Jessop, D. (2000), Storage and Supply of Materials, Pitman,

London:
Wild, T. (2002), Best Practice In Inventory Management, Second Edition,

Pitman London
26
SUBJECT: DISTRIBUTION MANAGEMENT
CODE: 543/14/S09
DURATION: 180 HOURS
1.0 SUBJECT AIM
The aim of the subject is to develop an understanding of methods, techniques

and factors concerned with the transportation and distribution of goods.
2.0 SUBJECT OBJECTIVES
2.1 Explain Physical Distribution Management
2.2 Explain the significance of Physical Distribution Management
2.3 Analyse the relationship of Physical Distribution to the totality of a

business
2.4 Solve problems related to Physical Distribution Management.
2.5 Apply Information Technology to distribution management.
2.6 Determine physical distribution cost
3.0 TOPICS
o PHYSICAL DISTRIBUTION PLANNING
o ACTIVITIES IN PHYSICAL DISTRIBUTION MANAGEMENT
o INBOUND, INTERNAL AND OUTBOUND LOGISTICS
o IMPORTANCE OF AN INTEGRATED APPROACH
o PHYSICAL DISTRIBUTION PROCESS
o PHYSICAL DISTRIBUTION COSTS
o ENVIRONMENTAL CONSIDERATIONS
o MEASURING AND CONTROLLING PERFORMANCE
o THE ROLE OF INFORMATION TECHNOLOGY (IT) IN

PHYSICAL DISTRIBUTION
o GOVERNMENTS AND INTERNATIONAL ASPECTS
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4.0 CONTENT
4.1 PHYSICAL DISTRIBUTION PLANNING
4.1.1 Strategies: factors affecting choice of distribution network and

warehouse location. Regional and local structures. Transhipping –
direct deliveries.
4.1.2 Operational: route planning, load planning, vehicle tracking, booking

of deliveries, proof of delivery ( POD) and post delivery invoicing,
vehicle scheduling.
4.1.3 Tools: Electronic Data Interchange (EDI), Data Capture (bar coding,
Optical Character Recognition (OCR), Radio Transmission etc,
Simulation
4.2 ACTIVITIES IN PHYSICAL DISTRIBUTION MANAGEMENT
4.2.1 Customers interface, service and added value
4.2.2 The Total Distribution Concept (TDC)
4.3 INBOUND, INTERNAL AND OUTBOUND LOGISTICS
4.3.1 Design of internal flow, goods in goods out cross – docking.
4.3.2 Equipment types: cost and performance considerations.
4.3.3 Shipping procedures documentation and financial requirements: letters

of credit, carnets.
4.3.4 Export controls: high technology goods, listed countries.
4.3.5 Duty considerations, trading blocks, anti dumping, free ports, W.T.O
World Trade Organisation, (WTO)
4.3.6 VAT implications for distribution.
4.3.7 Legislation for distribution.
4.4 IMPORTANCE OF AN INTEGRATED APPROACH TO

DISTRIBUTION
4.4.1 Order fulfilment
4.4.2 Stock replenishment
28
4.5 PHYSICAL DISTRIBUTION PROCESS
Assessing modes of transport service capabilities, unitisation, containerisation

and palletisation packaging.
4.6 PHYSICAL DISTRIBTION COSTS
4.6.1 Optimisation of costs and service performance
4.6.2 Concept of total costs and trade-offs in distribution.
4.7 ENVIRONMENTAL CONSIDERATIONS
4.7.1 Recycling and disposal of goods

4.7.2 Legislation governing environmental concerns
4.8 MEASURING AND CONTROLLING PERFORMANCE
4.8.1 Benchmarking
4.8.2 Direct product profitability (DPP)
4.8.3 Quality, service and cost standard
4.8.4 Productivity and work measurement
4.9 MANAGING THE DISTRIBUTION FUNCTION
4.9.1 Functions and objectives: sales order processing (SOP) distribution,

planning and transportation.
4.9.2 Comparison of in – house versus contracted out operations. Factors

affecting choice, management of service providers and third party
distribution.
4.9.3 Fleet management: purchase of lease. Types of vehicle and operating

characteristics. Legal requirements.
4.9.4 Security, detection, control and remedies for loss and damage.
4.9.5 Managing returns
4.9.6 Container and pallet management; hire /purchase, collection and

control
29
4.10 CONTROLLING INVENTORY IN THE DISTRIBUTION CHANNELS
4.10.1 Distribution Resources Planning (DRP), Logistic Resources Planning

(LRP).
4.10.2 Interface with other planning and control systems, Materials

Requirements Planning (MRP) And the Master Production Schedule,
Demand Forecasting, Electronic Point of Sale. (EPOS), SOP.
4.10.3 Deciding stocking points
4.10.4 Influence of supply and demand parameters, service levels,

volumetric, volatility and infrastructure.
4.10.5 Allocation rules for goods in short supply.
4.10.6 Replenishing local inventories, satisfying end customers’ orders,

different rules, modes and infrastructure.
4.10.7 Added value: importance of differentiation to computers, factors

affecting place and time added value operation techniques for
managing features and options
4.11 THE ROLE OF INFORMATION TECHNOLOGY (IT) IN PHYSICAL

DISTRIBUTION
4.11.1 In-transit risks and control systems
4.12 GOVERNMENTS AND INTERNATIONAL ASPECTS
4.12.1 The role of government departments in respect to safety,

environmental and public interests in distribution
.
4.12.2 Problems and factors in distributing to international areas,

documentation and licensing, movement of freight through airports and
seaports.
30
5.0. SPECIFICATION ASSESSMENT GRID
No TOPIC WEIGHT TYPE OF QUESTIONS
1 Physical distribution 10% Essay

planning
2 Activities in physical 10% Essay

distribution management
3 Inbound, internal and 10% Essay

outbound logistics
4 Importance of an 10% Essay

integrated approach
5 Physical distribution 5% Essay

process
6 Physical distribution costs 10% Essay
7 Environmental 5% Essay
considerations
8 Measuring and controlling 10% Essay

performance
9 Managing the distribution 10% Essay

function
10 Controlling inventories in 10% Essay

the distribution channels
11 The role of information 5% Essay

technology (it) in physical
distribution
12 Government and 5% Essay
International Aspects
Artwood, PR. (1996), Planning A Distribution System Cover, Press London

Murphy G. (1995), Transport and Distribution, Business Book
Rushton O. (2005), A handbook of logistics, Grower Press, London
31
MINISTRY OF HIGHER AND TERTIARY EDUCATION,
INNOVATION, SCIENCE AND TECHNOLOGY DEVELOPMENT
QUALIFICATION STANDARD
FOR
PURCHASING/PROCUREMENT OFFICER
32
SECTOR: BUSINESS OCCUPATIONS
QUALIFICATION FOR A PURCHASING/PROCUREMENT

OFFICER
QUALIFICATION CODE:
LEVEL: NATIONAL DIPLOMA
DATE OF PROMULGATION: TBA
33
UNIT TITLES
NO. UNIT CREDITS

1 Purchasing TBA
2 Logistics management TBA
3 Legal aspects of buying TBA
4 Stores/warehouse management TBA
5 Strategic procurement TBA
6 Materials Management TBA
7 Communication TBA
34
SUMMARY OF STANDARD
UNIT UNIT TITLE CREDITS ELEMENTS

NO.
1 Purchasing 4 1.7 Compile procurement requirements.
1.8 Create and maintain supplier
database.
1.9 Process tender documents.
1.10 Develop sourcing strategy
1.11 Negotiate Contracts
1.12 Perform purchasing and
procurement activities.
2 Logistics management 4 2.4 Determine mode of transport.

2.5 Make security arrangements.
2.6 Capture and record purchasing data
3 Legal aspects of buying 3 3.4 Prepare policy document.
3.5 Prepare contract document.
3.6 Interpret regulations.
4 Stores/warehouse 4 4.7 Design warehouse layout.

management 4.8 Receive goods.
4.9 Store goods.
4.10 Design stock control measures.
4.11 Process disposal.
4.12 Dispatch goods.
5 Strategic procurement 4 5.5 Assess procurement risk.
5.6 Design procurement model.
5.7 Evaluate purchasing strategies.
5.8 Determine payment strategies.
6 Management of 2 6.1 Manage materials.
resources 6.2 Manage assets.
7 Communication 4 7.1 Disseminate information.

7.2 Organise departmental meetings.
7.3 Liaise with other departments.
7.4 Liaise with suppliers to complete
procurement processes
35
UNIT 1
Unit Code
Unit Title: Purchasing
Level of Unit: ND
Credits: TBA
Occupation: Purchasing Officer
Date of Promulgation: TBA
Review Date: TBA
Aim of the unit standard
This unit enables an individual to process purchasing/procurement transactions, tender

documents and negotiate for contracts.
ELEMENT AND PERFORMANCE CRITERIA
Element 1.1 Compile procurement requirements
Performance Criteria:
1.1.1 Requisitions from departments are received in accordance with procurement

procedures.
1.1.2 Requisitions are prioritised according to organisational requirements.
1.1.3 Final list of requirements is compiled according to organisational priorities.
1.1.4 Records are recorded and kept according to company specific requirement.
Element 1.2 Create and maintain supplier database
1.1.1 Supplier authenticity is verified according to procurement best practice.

1.1.2 Sample goods and services inspected according to organisational
needs/specifications.
1.1.3 Supplier capacity is established according to organisational
needs/requirements.
1.1.4 Database is created or updated according to supplier rankings.
36
Element 1.3 Process tender documents
1.3.1 Tender documents drafted according to approved format.

1.3.2 Tender documents submitted for approval.
1.3.3 Tender documents are published using appropriate media.
1.3.4 Tender documents are analysed according to laid down regulations.
Element 1.4 Develop sourcing strategy
Performance Criteria
1.12.1 Potential sources are identified according to set criteria.

1.12.2 Cost benefit analysis is carried out a according to specific requirements or set
parameters.
1.12.3 Suppliers are selected in accordance to specified rankings (comparative
schedules).
Element 1.5 Negotiate Contracts
1.5.1 Contracts are negotiated according to set parameters.

1.5.2 Payment terms/options are clarified in line with the organisational capacity.
1.5.3 Rights and obligations of the parties are established.
1.5.4 Contract duration is specified according to agreed parameters.
Element 1.6 Perform purchasing and procurement activities
1.6.1 Purchasing orders are processed according to business procedures.

1.6.2 Scope of delegation to initiate purchase orders is determined.
1.6.3 Report and store information relating to purchases are completed according to
business policy and procedures.
1.6.4 Purchase methods conformed to business ordering cycle and relevant
procedures.
1.6.5 Purchased product or services conformed to initial purchase order or
standards.
37
Competencies Required in Readiness for Assessment:
Supplier management
Negotiation
E-purchasing
E-procurement
Competitor analysis
Budget preparation
Tendering
Generic Skills:
Communication
Planning
Organising
Computer literacy
Numeracy
Supervision
Controlling
Range Statement:
Tools and Equipment
Statutes
Inter-net access
Vehicle
Phone
Computer
Printer
Duration: 40 hours
38
UNIT 2
Unit Code:
Unit Title: Logistics management
Level of Unit: ND
Credits: TBA
Review Date: TBA
This unit enables an individual to design a distribution network and implement

transport security measures.
Element 2.1 Determine mode of transport
2.1.1 Nature and quantity of goods are established according to order specifications.
2.1.2 Transport is selected according to nature of goods.
2.1.3 Deliveries are followed up.
Element 2.2 Make security arrangements
2.6.1 Appropriate insurance is identified in accordance to the nature of goods.

2.6.2 Insurance of goods is ensured in accordance with contract requirements.
2.6.3 Appropriate documentation is ensured in line with security procedures.
39
Element 2.3 Capture and record purchasing data
2.3.1 Source of different types of procurement information is determined.

2.3.2 Valid information sources are confirmed.
2.3.3 Records of completed purchasing tasks are stored according to procedures.
Risk management
Records keeping
Analytic techniques
Transport planning techniques
Generic Skills:
Communication
Planning
Team work
Initiative and enterprising
Organising
Computer literacy
Numeracy
Supervision
Controlling
Range Statement:
Tools and Equipment
Statutes
Inter-net access
Vehicle
Phone
Computer
Printer
Duration: 40 hours
40
UNIT 3
Unit Code
Unit Title: Legal aspects of buying
Level of Unit: ND
Credits: TBA
Review Date: TBA
This unit enables an individual to prepare procurement policy documents, contracts

and interpret purchasing regulations.
Element 3.1 Prepare purchase policy document
3.1.1 Stakeholders are consulted to establish purchase needs.

3.1.2 A list of all purchasing requirements is compiled
3.1.3 Purchasing rules and regulations are drafted according to stakeholders’
requirements
3.1.4 Draft policy is submitted for approval.
Element 3.2 Prepare contract documents
3.6.1 Rights and obligations of the parties are outlined

3.6.2 Terms and conditions are established in accordance to specific contract
requirements.
3.6.3 Final contract submitted for approval.
41
Element 3.3 Interpret regulations
3.3.1 Regulations governing procurement, storage and transportation are identified.

3.3.2 Procedures are aligned with regulations.
3.3.3 Procedures are implemented according to regulations.
Risk analysis
Policy formulation
Contract preparation
Generic Skills:
Communication
Planning
Organising
Computer literacy
Numeracy
Supervision
Controlling
Range Statement:
Tools and Equipment
Statutes
Inter-net access
Vehicle
Phone
Computer
Printer
Duration: 30 hours
42
UNIT 4
Unit Code
Unit Title: Stores/warehouse management
Level of Unit: ND
Credits: TBA
Review Date: TBA
This unit enables an individual to receive, store, dispatch goods and implement stock
control measures.
Element 4.1 Design a warehouse layout
4.1.1 Nature of goods to be stored is identified.

4.1.2 Appropriate handling equipment is selected.
4.1.3 Location is determined according to nature or type of goods.
Element 4.2 Receive goods
4.2.1 Goods are verified according to documentation.

4.2.2 Goods are inspected for conformity in accordance with packaging
specifications.
4.2.3 Receiving documentation is completed and distributed according to
procedures.
43
Element 4.3 Store goods
4.3.1 Goods are arranged according to warehouse layout.

4.3.2 Safety precautions are observed in accordance with health and safety.
4.3.3 Housekeeping is carried out in accordance with best practices.
4.3.4 Goods are issued according to set criteria.
Element 4.4 Design stock control measures
4.4.1 Re-order levels are established according to demand requirements.

4.4.2 Security of stocks is ensured.
4.4.3 Physical stock count is carried out according to set guidelines.
4.4.4 Records are reconciled with physical stock.
4.4.5 Stores records are up to dated.
Element 4.5 Process disposal
4.5.1 Goods to be disposed off are identified in accordance with company policy.
4.5.2 Disposal of goods is carried out in accordance with disposal policy of the
undertaking.
4.5.3 Environmental regulations are observed when making disposal.
4.5.4 Disposal record list is maintained.
Warehouse management
Inventory/supply management
Health and safety precautions
Generic Skills:
Communication
Planning
Organising
Computer literacy
Numeracy
Supervision
Controlling
44
Range Statement:
Tools and Equipment
Statutes
Inter-net access
Vehicle
Phone
Computer
Printer
Duration: 40 hours
45
UNIT 5
Unit Code
Unit Title: Strategic procurement
Level of Unit: ND
Credits: TBA
Review Date: TBA
This unit enables an individual to analyse procurement risks and implement suitable
purchasing strategies.
Element 5.1 Assess procurement risk
5.1.1 Risks are established in accordance with risk management.

5.1.2 Trend of all risk elements is analysed.
5.1.3 Risks are ranked according to set criteria.
5.1.4 Risk mitigation plan is drawn up.
Element 5.2 Design procurement model
5.2.1 Processes that affect procurement are identified.

5.2.2 Alternative flow charts are laid out in line with procurement.
5.2.3 Alternatives are ranked in accordance with organisational requirements.
5.2.4 Final model is drawn up in accordance with the ranking.
5.2.5 Model is submitted for approval.
46
Element 5.3 Evaluate purchasing strategies
5.3.1 Company’s purchasing strategies are analysed.

5.3.2 PESTEL factors are determined.
5.3.3 SWOT analysis is conducted.
5.3.4 Purchasing procedures are compared with international best practices.
Element 5.4 Determine payment strategies
5.4.1 Payment strategies are identified.

5.4.2 Strategies that are most favourable to the entity are evaluated.
5.4.3 Strategies are ranked in their order of advantage to the entity.
5.4.4 Strategy that suits the organisational requirements is selected.
Risk analysis
Monitoring and evaluation
Mitigation measures
Strategic planning
Generic Skills:
Communication
Planning
Organising
Computer literacy
Numeracy
Supervision
Controlling
Range Statement:
Tools and Equipment
Statutes
Inter-net access
Phone
Computer
Printer
Duration: 40 hours
47
UNIT 6
Unit Code
Unit Title: Materials Management
Level of Unit: ND
Credits: TBA
Review Date: TBA
This unit enables an individual to manage materials and assets.
Element 6.1 Manage materials
6.1.1 Knowledge of organisational procedures and documentation is demonstrated.

6.1.2 Authorisation to receive and distribute materials is obtained.
6.1.3 Records of materials movement and report are maintained.
6.1.4 Internal control systems are observed.
Element 6.2 Manage assets
6.2.1 Asset register is prepared and maintained.

6.2.2 Physical resource verification is carried out.
6.2.3 Asset procurement is determined.
6.2.4 Internal control systems are observed.
6.2.5 Asset register is maintained.
Procuring procedures
Receiving and distributing materials
Maintain asset registers
48
Report writing
Generic Skills:
Planning
Organising
Computer literacy
Numeracy
Communication
Range Statement:
Tools and Equipment
Statutes
Inter-net access
Vehicle
Phone
Computer
Printer
Duration: 20 hours
49
UNIT 7
Unit Code
Unit Title: Communication
Level of Unit: ND
Credits: TBA
Review Date: TBA
This unit enables an individual to communicate effectively with internal and external
clients.
Element 7.1 Disseminate information
7.1.1 Written reports are produced.

7.1.2 Information is transmitted using proper media.
7.1.3 Relevant reports are submitted to stakeholders on time.
Element 7.2 Organise departmental meetings
7.2.1 Memos and letters are written in accordance to laid down standards.
7.2.2 Meetings are arranged in accordance to set rules.
7.2.3 Meetings are conducted in accordance with prescribed agenda.
7.2.4 Accurate records of meeting proceedings are produced.
7.2.5 Presentation skills are demonstrated.
7.2.6 Completed evaluation forms by participants are produced.
7.2.7 Completed register of participants is produced.
50
Element 7.3 Liaise with other departments
7.3.1 Appropriate communication procedures are followed in line with the

company’s policy.
7.3.2 Problems and queries are handled with reference to customer service
standards.
7.3.3 Departments meetings are scheduled according to calendar of events.
Element 7.4 Liaise with suppliers to complete procurement processes
7.4.1 Suppliers are contacted to complete purchases according to procurement

procedures
7.4.2 Confirmation of purchasing and supply arrangements is carried out.
7.4.3 Interface with suppliers is maintained to ensure the accuracy of
Communication relating to purchases
Report writing
Memo and letter writing
Knowledge of electronic
Coordinating meetings
Minute taking
Generic Skills:
Communication
Planning
Organising
Computer literacy
Numeracy
Supervision
Controlling
Range Statement:
Tools and Equipment
Statutes
Vehicle
Computer
Printer
Duration: 40 hours
51
MINISTRY OF HIGHER AND TERTIARY EDUCATION, INNOVATION, SCIENCE AND TECHNOLOGY
DEVELOPMENT
SKILLS PROFICIENCY SCHEDULE

INDUSTRY: FINANCE TRADE/OCCUPATION: PROCUREMENT OFFICER CLASS/LEVEL:
DUTY A: SUPPLIER EVALUATION

Pre-requisites: Approval Date: Review Date:
TASK STEPS PROFICIENCY INDICATORS WORKPLACE

RELATEDKNOWL ESSENTIAL
EDGE SKILLS
A1 Identify  Search business directory/ e-directory  List of potential suppliers is o Relationship o Interpretation of
potential suppliers compiled management
 Flight adverts results
 Advertisements in the press and o Business law
 Place tenders o Communication
electronic media.
o Tendering process
 Locate business leads o Computers
 Pamphlets issued
o Computer
 Tender documents drafted knowledge o Estimations
 Tender proposal issued o Basic statistics

o Organizing
 Other business colleagues o Public relations
o Planning
contacted. o Research
A2. Screen  Categorize suppliers  Segmented suppliers list is o Analytical
suppliers produced
 Check legal compliance o Numeracy
 Legal documents are verified
 Check financial status
52
 Check for capacity to supply  Financial statements are o Driving
analyzed
 Check for trade references o Entrepreneurship.
 Site visits are conducted
 Check for dealership documents
 Samples are obtained and tested
 Referees are contacted for

verification
 Dealership documents are

verified
A 3 : Contract  Rate shortlisted suppliers  Supplier evaluation form is

suppliers completed
 Select suppliers based on scoring
 Summary of suppliers’ scores is
 Draft contracts
produced
 Enter into a contract
 Final suppliers list is produced
 Contract document is drafted
 Supplier is engaged
 Signed contract document is

produced.
TOOLS AND EQUIPMENT NECESSARY TO COMPLETE THIS DUTY:

Stationary Vehicles Internet
Procurement manuals Phones Fax machine
Procurement Act Computer and computer accessories Printers
53
HEALTH, SAFETY AND ENVIRONMENTAL ISSUES RELATED TO THIS DUTY:
Housekeeping Environmental regulations Health Management
Personal protective clothing (PPE) First aid kit
Workplace safety rules and regulations Portable water
SPECIFIC WORKER TRAITS REQUIRED TO COMPLETE THIS DUTY:

Responsible Positive attitude disciplined
Team player Clean Reliable
Hardworking Honesty
Go-getter Planned work habit Adaptability
Time conscious Loyal
Professional devotion
54
DEVELOPMENT

INDUSTRY: FINANCE TRADE/OCCUPATION: PROCUREMENT OFFICER CLASS/LEVEL:
DUTY B: PURCHASE ORDER PROCESSING


EDGE SKILLS
B1 Compile  Liaise with user departments  Memos to user departments o Relationship o Interpretation of
requisitions management
 Check for authorization results
 Requisition worksheets received
o Business law
 Consolidate requisitions  Authorized requisition sheets o Communication
filed o Tendering process
 Deduce purchasing plan o Computers
 Purchase plan is drafted o Computer
knowledge o Estimations
B2. Source  Contact suppliers  Suppliers contacted (e-mail, fax,
quotations and phone e.t.c.) o Basic statistics
 Negotiate terms o Organizing
 Quotations received o Public relations
 Compile comparative schedule o Planning
o Research
 Completed comparative schedule
o Analytical
o Purchasing context
o Business analysis o Numeracy

B 3 : Raise  Call for procurement committee  Supplier is selected
and its
Purchase Order meeting
 Minutes of procurement meeting
55
 Select supplier filed environment o Driving
 Generate purchase order  Signed purchase order o Product o Entrepreneurship

knowledge
 Seek authorization
B 4: Confirm order  Place the order  Supplier contacted

with supplier
 Process payment  Payment documents prepared
 Follow-up and expedite order  Payment documents submitted
Stationary Phones Printers

Procurement manuals Computer and computer accessories Order book
Procurement Act Internet
Vehicles Fax machine
Housekeeping Environmental regulations Health Management

Workplace safety rules and regulations Portable water
SPECIFIC WORKER TRAITS REQUIRED TO COMPLETE THIS DUTY:

Responsible Go-getter Reliable
Team player Time conscious Adaptable
Hardworking
56
DEVELOPMENT

INDUSTRY: FINANCE TRADE/OCCUPATION:PROCUREMENT OFFICER CLASS/LEVEL:
DUTY C: STORES CONTROLLING


EDGE SKILLS
C1 Receive goods  Notify the user or requester of their  Invoices by the user departments o Materials handling o Interpretation
delivery signed skills
o Computer
 Facilitate the inspection of goods  Invoices by the stores personnel applications
o Communication
signed
 Match order, invoice and delivery note o Stores process and
 Receiving bay cleared procedures o Computers
 Shelf goods in the receiving bay
 Goods correctly shelved o Relationship o Estimations
 Process invoices and order management
 Send GRV for payment  GRV generated o Organizing
o Environmental
 GRV submitted to the management
o Planning
responsible office
o Environmental
C2. Manage stock  Bin goods  Bin cards balance/quantity policies o Analytical
movement tallying with electronic or
 Update bin cards using GRV o Records o Numeracy
system balance/quantity
57
 Classify bins and stock  Neatly arranged shelves management o Driving
 Maintain re-order level  Clearly labeled bins o Public relations o Entrepreneurship

 Carryout stock take and spot checks  Stock hens well arranged o Business law
o Packaging skills
 Identify and report on redundant,  Stores loss control sheet filed o Basic statistics
absolute pilferage stock o Machine
o e-commerce
operating skills
 Update bin cards using issue vouchers
o Product
 Process credit notes of wrongly knowledge o Fire handling
supplied goods skills
C 3 : Dispatch  Check availability of goods  Request document record filed
goods
 Pick goods  Picked goods in the dispatch bay
 Record request  Goods correctly packed

 Issue goods using issue vouchers  Issue voucher processed
 Update dispatch book  Goods returned notes filed
 Send defective, wrongly supplied  Consignment notes filed
goods back to supplier
 Suppliers credit notes filed
 Pack goods for external or branch
request
 Contact freight forwarders
58
C 4: Maintain  Clean warehouse  Warehouse cleaned to standards
warehouse
 Maintain clear pathways  Pathways cleared
 Maintain machinery and equipment  Machinery and equipment in

for handling proper working condition
 Ensure accessibility of fire  Fire equipment in correctly
equipment placed
 Maintain adequate ventilation  Warehouse properly ventilated
 Maintain adequate security  Security system put in place
Stationary computer accessories Engraver

Stores manuals Computer consumables Pallets
Vehicles Hydraulic jacks
Phones Printers
Forklift CCTV Shelving equipment
Measuring equipment Fire equipment
PPE Cleaning equipment
Computer Trolleys
Housekeeping Workplace safety rules and regulations Environmental regulations

59
SPECIFIC WORKER TRAITS REQUIRED IN COMPLETING THIS DUTY:
Responsible Team player
Hardworking Diligent
Time conscious Positive attitude
Clean Honesty
Planned work habit Loyal
Professional devotion disciplined
Reliable Adaptability
Integrity Sober minded
Organized Pro-active
60

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ZIMBABWE

MINISTRY OF HIGHER AND TERTIARY EDUCATION,

HIGHER EDUCATION EXAMINATIONS COUNCIL

REGULATIONS AND SYLLABUS FOR THE

PURCHASING AND SUPPLY MANAGEMENT

COURSE CODE: 543/15/CO/0

Institute of Purchasing and Supply Management 2014

Dunlop (Zimbabwe) 2014

Zimbabwe Institute of Public Finance & Accountancy 2014

National Manpower Advisory Council (NAMACO) 2014

Meikles Africa Limited 2014

Delta Corporation Limited 2014

National University of Science & Technology 2014

Harare Polytechnic 2014

1.0 TITLE AND LEVEL OF AWARD

National Diploma in Purchasing and Supply Management

By the end of the course the graduate should be able to:

3.1 perform purchasing procedures in the organisation;

3.2 communicate effectively with all stakeholders.

3.3 analyse economic trends.

3.4 apply accounting principles and conventions in business transactions.

3.6 manage business operations.

3.8 demonstrate patriotism.

3.9 run a business effectively.

3.11 perform sales and marketing functions

3.12 apply suitable stock control techniques;

3.13 solve procurement and stores management problems;

3.14 manage purchasing operations;

3.15 produce cost and management accounts as an aid to decision making.

3.16 Communicate purchasing information to other functions.

SUBJECT SUBJECT DURATION

* National Studies and Entrepreneurship Skills Development are exempted to those

5.0 COURSE DURATION

6.0 ENTRY REQUIREMENTS

Full time 2910 Hours

8.0 ASSESSMENT SCHEME

EXAMINABLE MODE OF ASSESSMENT WEIGHTING

9.0 CONDITIONS FOR GRADING

10.0 CONDITIONS OF AWARD

10.1 A candidate should attend at least 85% of learning sessions to qualify

10.3 The pass mark is 50%.

10.4 Candidates should pass all subjects.

11.1 Re-write(s) should conform to current course structure.

11.4 There is no time limit for which to re-write a failed examination.

11.5 There is no aggregation for re-writes.

11.6 All re-writes should pass the examination.

11.7 If a candidate fails coursework he/she repeats the subject.

12.1 Exemptions are only granted in subjects already attained from a

12.2 Exemption Certificate should be applied for at enrolment and produced

13.0 IRREGULAR PRACTICES

13.1 Cheating in continuous assessment and or examinations will result in

13.2 The penalty for plagiarism shall be as in 13.1.

UNIT UNIT TITLE CREDITS ELEMENTS COMPETENCIES

2 Logistics 4 2.1 Determine mode of  Risk management

3 Legal aspects of 3 3.1 Prepare policy  Risk analysis

4 Stores/warehouse 4 4.1 Design warehouse 

15.1 Lecturer Qualifications

The minimum qualification for a lecturer is at least a relevant Higher

15.2 Infrastructure and Equipment

Artwood, PR (1996), Planning A Distribution System Gover Press London

Wild, T. (2002) Best Practice In Inventory Management, Second Edition,

DURATION: 180 HOURS

By the end of the course the student should be able to