TECHNICAL GLITCH MANUAL

JORDAN MOTORSPORT V1.0

1.0 General Information
1.1 Technical Glitches in Gran Turismo Sport
1.1.1 Every Software has technical glitches (failures) that occur.
1.1.2 In Gran Turismo Sport technical glitches can be software related or network related.
1.1.3 Some glitches are driver (account) related. These can be resolved by booting the driver causing the glitch.
1.1.4 These glitches may cause a driver to not be able to enter a race or get disconnected from a race.
1.1.5 Drivers need to be aware that these glitches may occur. They are part of the game.
1.1.6 Drivers need to be on time for practice sessions reduces the occurrence of these glitches as this provides more time to
conduct one of the countermeasures listed below.
1.1.7 The countermeasures/decisions below depend on the number of drivers facing the glitch.
1.1.8 The countermeasures/decisions below depend on the time of occurrence of the glitch.
e.g., Practice vs. Race
e.g., During the first half of the race vs. the second half of the race

1.2 Types of glitches

1.2.1 Pit Exit Glitch: Car unable to leave the pit-lane at the start practice or qualifying. It is demonstrated by the car crashing
continuously inside the pit every time the driver attempts to leave the pit.
1.2.2 Race Start Glitch: Car gets stuck in Auto Drive at the start of the race. It is demonstrated by the car starting the race in
slow speed or turning in circles or staying stationary.
1.2.3 Room Entry Glitch: Driver not being able to enter a room.
1.2.4 Room Search Glitch: Driver not being able to find a room.
1.2.5 Driver Disconnection: A Driver getting kicked out of the room during a race.
1.2.6 Host Disconnection: The Host getting kicked out of a room during a race.

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 2.0 Pit Exit Glitch
2.1 Definition and Scenarios
2.1.1 When does the glitch occur?
The glitch may take place when a driver or group of drivers who try to join the track to start the
practice/qualifying session. This usually takes place at the beginning of the sessions.
2.1.2 How does the glitch materialize?
Upon leaving the pit lane, the vehicle loses its pathway to the track, resulting in it hitting the pit wall
repeatedly.

2.2 Pit Exit Glitch Countermeasures

Glitch Occurrence Affected Drivers PIC Countermeasure Suggestions

Less than 30% of - Driver is responsible to exit and reenter until issue is resolved
OP1 – Driver
Practice drivers affected - Driver may try closing the application or PlayStation and relaunching it
- Host will change weather conditions until issue is resolved
More than 30% of
OP2 – Host - Host may open a new room and request drivers to switch to new room
drivers affected
- Host may identify the driver causing the glitch and boot him

Glitch Occurrence Affected Drivers PIC Countermeasure Suggestions

- Driver is responsible to Exit Track and Re-enter Track until issue is resolved.
Less than 30% of - Driver may wait for vehicle to exit pit on its own.
OP1 – Driver
drivers affected If issue is not resolved.
Qualifying
- Host may identify the driver causing the glitch and boot him
More than 30% of - Host will restart qualifying session
OP2 – Host
drivers affected - Host may identify the driver causing the glitch and boot him

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 3.0 Race Start Glitch
3.1 Definition and Scenarios
3.1.1 When does the glitch occur?
The glitch occurs just before the race starts when in either a rolling start and/or grid start.
3.1.2 How does the glitch materialize?
As soon as the race starts, drivers who are encountering the glitch will either remain stationary or lose control
of the car.

3.2 Race Start Glitch Countermeasures

Glitch Occurrence Affected Drivers PIC Countermeasure Suggestions

- Driver(s) affected must exit race.
Less than 30% of
OP1 - Driver - Driver(s) affected will be given a DNF result for the race.
drivers affected
- Host may identify the driver causing the glitch and boot him
Race
More than 30% of - Host will restart the race in a different room
OP2 - Host
drivers affected - Host may identify the driver causing the glitch and boot him

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4.0 Drivers Disconnection
4.1 Definition and Scenarios
4.1.1 When does the disconnection occur?
A disconnection may occur at any given moment during the practice, qualifying or race sessions.
4.1.2 How does the disconnection materialize?
An error message will appear saying ‘Connection Timed Out’ or ‘Server Disconnected’

4.2 Drivers Disconnection Countermeasures

Glitch Time of Affected

PIC Countermeasure Suggestions
Occurrence Occurrence Drivers

Less than
- Driver is responsible to find and re-enter the room
50% of
OP1 – Driver If issue is not resolved.
drivers
- Host will open a new room and ask all drivers to join
Any Time affected
Practice during
Practice - Host will change weather conditions and ask disconnected drivers to
More than
re-enter
50% of
OP2 – Host - Host may open a new room and ask all drivers to join
drivers
If issue is not resolved.
affected
- Host may identify the driver causing the glitch and boot him

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 Glitch Time of Affected
PIC Countermeasure Suggestions
Occurrence Occurrence Drivers

Less than
- Host will allow qualifying to finish. Restart race in Practice/Race Mode
50% of
OP1 – Host and place effected drivers at the back of the grid Randomly
drivers
- Host may identify the driver causing the glitch and boot him
affected
Any Time
during
Qualifying Qualifying
More than
50% of - Host will restart qualifying session
OP2 – Host
drivers - Host may identify the driver causing the glitch and boot him
affected

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 Glitch Time of Affected
PIC Countermeasure Suggestions
Occurrence Occurrence Drivers
Less than - The Host will not take any further action, any disconnected or stuck
Less than OP1 – Host
30% players will receive a DNF Result
10% of laps
completed More than
OP2 – Host - The Host will restart the race
30%

Less than - The Host will not take any further action, any disconnected or stuck
OP3 – Host
30% players will receive a DNF Result.
Between
10% -70% of
laps
completed
Race
More than - The host will restart the race with the remaining laps at point of
OP4 – Host
30% disconnection only.

Less than - The Host will not take any further action, any disconnected or stuck
OP5 – Host
More than 50% players will receive a DNF Result
70% of laps
completed
More than
OP6 – Host - Results will be based on driver Positions at the moment of disconnection
50%

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5.0 Host Disconnection
5.1 Definition and Scenarios
5.1.1 When does a disconnection occur?
A disconnection may occur at any given moment during the practice, qualifying or race sessions.
5.1.2 How does the disconnection materialize?
An error message will appear saying ‘Connection Timed Out’ or ‘Server Disconnected’

5.2 Host Disconnection Countermeasures

Glitch
Time of Occurrence PIC Countermeasure Suggestions
Occurrence
Any Time During
Practice OP1 - Host - Host will restart room
Practice

Glitch
Time of Occurrence PIC Countermeasure Suggestions
Occurrence
Any Time During
Qualifying OP1 - Host - Host will open new room and restart Qualifying
Qualifying

Glitch
Time of Occurrence PIC Countermeasure Suggestions
Occurrence
Less than 70% of laps - Host will restart Race and continue with the number of laps remaining at
OP1 – Host
completed disconnection time
Race
More than 70% of - Final Results will be based on Race Positions (at the moment of
OP2 – Host
laps completed disconnection)

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END