Vx9600 Errors Guide

LUXEL V/VX-SERIES
ERROR CODES
ENGINEER ’S GUIDE
ISSUE 03
FUJIFILM Electronic Imaging Ltd.

Fujifilm House
Boundary Way
Hemel Hempstead Tel: 01442 213440
Hertfordshire HP2 7RH Fax: 01442 343432
England Registered Number: 3244452
P RELIMINARIES
About this Guide

Platesetter errors are indicated on the MMI as code numbers allowing the service engi-
neer to locate the area at fault more easily. Code numbers in this Guide are grouped as
follows:
Errors Error Group Error Description Click on:

100 to 199 OPTIC Errors detected on and around the laser mod- Page 4
ule.
200 to 299 TRAVERSE Errors detected from the traverse carriage or Page 14
edge detect.
300 to 399 SPINNER Errors detected from the spinner. Page 15
500 to 599 ENVIRONMENT Errors on Engine temperature failures and Page 15

opened covers.
600 to 699 INPUT DATA Errors detected between the RIP server and Page 18
PATH the HDD.
700 to 799 OUTPUT DATA Errors detected between the HDD and the Page 18
PATH optics system.
900 to 999 PROCESSOR Errors detected on the Processor or the com- Page 19
munications link between the Processor and
Engine.
1000 to 1099 DIAGNOSTIC Errors detected on one of the electronic mod- Page 19
SELF-TESTS ules during a diagnostic test or when the
machine restarts.
1200 to 1299 MEDIA TRANS- Media transport errors detected around the Page 22
PORT interleaf bin, chad tray and cassette door.
1300 to 1399 ELEVATOR Errors detected on the Autofeeder or PTM. Page 25
1400 to 1499 CASSETTE Errors detected on the positioning of the cas- Page 27
sette in the Autofeeder.
1500 to 1599 PLATE TRANS- Errors detected on the PTM where a plate Page 27
PORT MODULE feed mechanism has failed or plate/paper has
jammed.
1600 to 1699 INPUT TRANS- Errors at the input transport to the drum. Page 32
PORT
1700 to 1799 DRUM Errors on or around the drum mechanisms - Page 33

punch (if fitted), push bar, SRM, and vacuum.
1800 to 1899 BUFFER Errors on or around the output transport from Page 37
the drum to the Buffer.
1900 to 1999 OUTPUT Errors detected around the output conveyer Page 39
TRANSPORT on the Engine.
MMI ERRORS AND RECOVERY
This chapter describes the MMI error codes and the recommended recovery action for
all machine variants.
Introduction to Error Codes ...................................................................................... 1-1

Error Code Listing ...................................................................................................... 1-4
Introduction to Error Codes

Machine Closedown
Machine errors (such as, jammed plates or module faults) are detected by the
system software which determines if the error is one of two types: Non-Fatal and
Fatal which appear as MMI icons:
FATAL ERROR NON-FATAL ERROR

As soon as a fatal error occurs, the system starts an automatic set of closedown
operations that leave the machine in a state where already advancing plates are
not at risk of accidental `fogging'. After a closedown has finished, the machine is
in a safe state for the operator to access the problem area. Closedown opera-
tions include:
1. Error Handling Screen: For both types of faults, the MMI presents a screen
which provides the operator with more information. See the Luxel Operator’s
Manual.
2. Media Auto-Recovery: All fatal errors start an automatic plate recovery pro-
cedure:
A) Fully-Automatic: Possible media in the nudge/takeaway feed head is
removed, paper is diverted and, where possible, the plate is returned to
the cassette.
B) Fully-Automatic: The cassette is parked back into the Autofeeder (fully-
automatic).
C) A plate in the drum is ejected.
D) Spinner on the traverse carriage is stopped and laser beams are blocked
from entering the drum.
E) Traverse carriage moves to a safe position to allow access to the drum.
2 MMI ERRORS AND RECOVERY
For certain errors, the plate has to be removed manually by the operator. For
most fatal errors, the plate handling system is designed so that not more
than one plate is aborted during an auto-recovery procedure.
1. Error Logging: Whenever the system reports a fatal error, a log of the failure
is automatically generated for retrieval as a SaveLog file on the RIP server.
While the logging is in progress, a Wait Timer icon appears on the Error
Handling screen. Do not attempt to reboot while the system is logging.
2. Aborted Jobs: Fatal and non-fatal errors can often cause the current job to
abort. Operators need to be aware of this problem by checking the RIP Log
record against the job description names on the output plates. Note that the
RIP Log only records jobs that have reached the scan stage.
Non-Fatal Error Handling Screens

Errors of this type are indicated by a Non-Fatal Error icon appearing on any of
the main menu screens (RUN, PAUSE or TOOLS). They are sometimes caused
by a transient system failure, in which case the current job may have to be
aborted. Alternatively, they are scheduled errors that appear when the system
detects an operator task is due - for instance, the interleaf bin needs to be emp-
tied. In the latter case, failure to carry out the task will eventually lead to a fatal
error.
Fatal Error Handling Screens

Fatal errors start an automatic closedown on the machine. System software on
the platesetter constantly monitors the operation of the machine and immedi-
ately alerts the operator if a system fault or a plate jam is detected. They always
need to be cleared before scanning can continue.
As soon as a fatal error occurs the MMI immediately displays the appropriate
Error Handling screen. A set of buttons underneath offer three possible options:
1. Run Diagnostics: runs a set of self tests for further checks on the failed
module. On this screen the Run Diagnostics button is not active because
the error is best cleared from Machine Info.
2. Return: returns the operator to the last screen. An alternative option is the
Reboot button for restarting the machine.
3. Machine Info: this option (if active) gives more information on how to clear
the error.
Servicing Recommendations
Fault-finding from error codes may involve further investigations using Main
Diagnostics to determine the exact cause of the failure. Some useful tools and
strategies for a Luxel CTP are, for instance:
1. Collecting further data on a fatal error by checking the Error Log file.
2. Running a diagnostic test with Verbose on.
3. Determining whether the fault is intermittent (often recovered with a reboot)
or continuous.
LUXEL PLATESETTER 3
4. Accessing the FFEI SIO site for the latest TIS release on common faults with
their recommended recovery procedure.
5. Enable and run the Debug facility to obtain more complete report of system
events. Details on how to use Debug is in the product Engineer’s Reference
Guide.
Number Debug Check Number Debug Check

0 Event logging 21 Calibration info
1 Std processing 22 Test pattern generator
2 Std exits 23 Spinner contamination
3 Event timers 24 Laser
4 CAN driver 25 System Board temp sense handling
5 Input data controller 26 Delay detector
6 Output data controller 27 EODD port control
7 Local disk debug switch 28 Media transport
8 EOD info 29 Fuji laser calibration
9 MMI GUI 30 Fuji laser ADC debug
10 Exposer 31 Characterisation using LPD
11 Spinner running to idle speed 32 Expose calibration
12 Not used 33 Calibration files
13 SCSI 34 Output event log text to the terminal
14 NVRAM 35 Enable resolution dump
15 Media management 36 Enable sensor status dump
16 Not used 37 Enable dump of timer function calls

to event log
17 Traverse 38 LSB control register dump
18 EOD circling 39 SCSI specific setter detail
19 Beam coincidence 40 Laser aging environment
20 Media processor
NOTE: Always make sure that debug is disabled before the system returns
to production scanning.
Recovering from Errors

Fatal media errors are likely to result in a plate jam if it is not possible to auto-
recover the plate from the PTM or output. Operators need to be aware that after
an Error Handling screen appears, the machine is in a state where an inter-
locked cover can be opened. They should not attempt a reboot if a media
jam is suspected. Instead, they need to manually recover the aborted plate and
restart the machine. If the fault keeps occurring intermittently, investigate the
possibility of:
1. software/bus timing problems causing the operator to constantly reboot
2. sensor/cabling failure
3. CAN network failure arising from FHMB connections or cables
4. motor/motor power failure.
Other faults may not appear as Fatal errors on the MMI but are detected if the
scanned image quality starts to degrade or display irregular patterning. Areas to
investigate are:
1. optics base component aging of the laser and EOD
2. traverse carriage creep
3. spinner mirror contamination
4. dirt on the traverse drive rail
5. low laser exposure levels.
Error Code Listing

Optics Errors (100-199)
These errors are usually traced to the optics base modules, System PCB,
VBOMB PCB and EODD PCB. Many of them are transient, causing the current
job to be aborted and the system to be restarted after a reboot. For further back-
ground information on the optics system see the V/Vx-Series Engineer’s Refer-
ence Guide.
101: OPTICS_MOTOR_ND_INIT_FAIL
Description: ND motor failed to initialise. ND motor failed to find the Home sen-
sor for datum positioning. Possible causes are sensor connections, power to
motor or VBOMB failure. FATAL.
Recovery: Reboot and check if error is repeated.
102: OPTICS_MOTOR_LPD_INIT_FAIL
Description: LPD motor failed to initialise. LPD motor failed to find the Home
sensor for datum positioning. Possible causes are sensor connections, power to
103: OPTICS_MOTOR_BEAM_INIT_FAIL
Description: Beam converter motor failed to initialise. Beam conversion motor
failed to find the Home sensor for datum positioning. Possible causes are sen-
sor connections, power to motor or VBOMB failure. FATAL.
LUXEL PLATESETTER 5
104: OPTICS_MOTOR_FOCUS_INIT_FAIL
Description: Focus motor failed to initialise. Focus motor failed to find the Home
sensor for datum positioning. Possible causes are sensor connections, power to
106: OPTICS_MOTOR_ND_MOVE_FAIL
Description: ND motor failed to reach imaging position. The error has occurred
after 1 to 5 attempts to obtain the position. NON-FATAL
Recovery: Check for possible error 101.
107: OPTICS_MOTOR_LPD_MOVE_FAIL
Description: LPD motor failed to reach imaging position. The error has occurred
after 1 to 5 attempts to obtain the position. NON-FATAL.
108: OPTICS_MOTOR_BEAM_MOVE_FAIL
Description: Beam converter motor failed to reach imaging position. The error
has occurred after 1 to 5 attempts to obtain the position. NON-FATAL.
109: OPTICS_MOTOR_FOCUS_MOVE_FAIL
Description: Focus motor failed to reach imaging position. The error has
occurred after 1 to 5 attempts to obtain the position. NON-FATAL.
110: OPTICS_LASER_BEAM_DROPPED
Description: Lasers reduced from two to one beams,
Recovery: Check laser module.
111: OPTICS_MOTOR_SHUTTER_INIT_FAIL
Description: Shutter failed to initialise.
Recovery: Reboot machine or re-install firmware.
112: OPTICS_POSITION_MOTORS_FAILURE
Description: Movement of a motor to a required position has failed and the cur-
rent image has aborted. There is a problem obtaining the job file data before the
motors can be moved. NON-FATAL.
Recovery: Transient error may cause loss of job.
113: OPTICS_HARDWARE_INIT_SETUP_FAILURE
Description: Unable to setup EOD deflection and/or power during machine ini-
tialisation. NON-FATAL.
114: OPTICS_HARDWARE_POST_SCAN_SETUP_FAILURE
Description: There is a problem setting EOD deflection during prepare for scan.
NON-FATAL.
117: OPTICS_BEAM_POW_LD_X_LASER_MAX_ADJUSTS
Description: Adjusted laser X drive by maximum allowed and still no power bal-
ance within a specified tolerance. FATAL.
Recovery: Reboot the system and ensure the POWER BALANCE TOLERANCE
parameters are set correctly.
118: OPTICS_BEAM_POW_LD_Y_LASER_MAX_ADJUSTS
Description: Adjusted laser Y drive by maximum allowed and still no power bal-
ance within a specified tolerance. FATAL.
Recovery: Reboot the system and ensure the POWER BALANCE TOLERANCE
parameters are set correctly.
119 DEW_POINT_REACHED PELTIER_SWITCHED_OFF

Description: Laser temperature and humidity readings are near the extreme of
environment limits.
Recovery: Check room temperature and humidity.
120: OPTICS_SPINNER_CONTAMINATION_CHECK_FAILED
Description: Reflected laser power from the spinner has dropped below a
threshold. NON-FATAL.
Recovery: Clean the spinner mirror.
121: BEAM_COINCIDENCE_NO_X_DEFLECTION MEASURED

Description: Error indicates that a deflection offset has been applied to the X-
beam but a position change has not been measured on the POD. The error can
be reported during a beam coincidence check. NON-FATAL.
Recovery: Possible System Board, EODD or EODHV PCB fault on X-channel.
122: BEAM_COINCIDENCE_NO_Y_DEFLECTION_MEASURED
Description: Error indicates that a deflection offset has been applied to the Y-
beam but a position change has not been measured on the POD. The error can
be reported during a beam coincidence check. NON-FATAL.
Recovery: Possible System Board, EODD or EODHV PCB fault on Y-channel.
123: BEAM_COINCIDENCE_NO_X__OR_Y_DEFLECTION_MEASURED
Description: Error indicates that a deflection offset has been applied to both X-
LUXEL PLATESETTER 7
the Y-beams but a position change has not been measured on the POD. The
error can be reported during a beam coincidence check. NON-FATAL.
Recovery: Check System Board, EODD or EODHV PCBs.
124: BEAM_CO_CALC_EXCEEDED
Description: Calculated Deflection LUT values are outside the range. NON-
FATAL.
Recovery: Check the NVRAM CIRCULING parameters are reasonable values.
125: OPTICS_HEAD_CALIBRATION_CHECK_FAILED
Description: optics calibration check has failed.
Recovery: Check the Error Log.
127: OPTICS_EXP_CALIB_SET_EOD_FAILED
Description: Problem with setting the EOD deflectors to mid point for exposure
calibration
Recovery: Reboot the machine. If the error re-occurs, check the SSB to EODD
cable.
128: OPTICS_EXP_CALIB_NVRAM_PROBLEM
Description: There has been a problem reading or setting an NVRAM parameter
during exposure calibration. NON-FATAL.
Recovery: Check System PCB and EODD PCB cables.
129: OPTICS_EXP_CALIB_FPD_MEAS_FAILED
Description: There has been a problem reading the FPD or with switching on the
laser during exposure calibration. FATAL.
Recovery: Check laser nvram parameters and FPD sensor.
130: OPTICS_EXP_CALIB_ND_ADJUST_FAILED
Description: There is a problem with the calculation of the new ND values (48,
72 and 96) for exposure calibration. NON-FATAL.
Recovery: Check exposure calibration nvram parameters and ND Characterisa-
tion table.
131: OPTICS_UNRECOGNISED_RES
Description: Illegal job resolution detected. The resolution data (48, 72 and 96)
from the job file sent by the RIP is corrupted. NON-FATAL.
Recovery: Possible software corruption on System Board. Reboot the system.
132: OPTICS_EXP_CALIB_ASS_RES_FAILED
Description: Problem with calculating the new ND values (associated resolu-
tions) for exposure calibration. NON-FATAL.
Recovery: Check exposure calibration nvram parameters.
133: OPTICS_EXP_CALIB_FAILED
Description: Exposure calibration has failed. FATAL.
Recovery: Check exposure calibration nvram parameters and FPD.
134 OPTICS_DEW_POINT_ENVIRONMENT_CHECK
Description: Dew point readings for laser temperature and humidity readings
outside the current range.
Recovery: Read the current diagnostic levels from the service menu (or devel-
opment). Check the Temperature/Humidity Sensor module and replace the
module, if necessary.
135: OPTICS_FETCH_RES_AND_LOAD_LUT_FAILURE
Description: The EOD controlling LUT has failed on the System Board. EOD
deflection or pulse width modulation is incorrect or unavailable. NON-FATAL.
Recovery: Possible software corruption on System Board. Reboot the system.
136: OPTICS_BEAM_POW_BAL_CHECK_FAIL
Description: The beam power balance utility has failed to match beam power for
an unspecified reason. NON-FATAL.
Recovery: Obtain more diagnostic data after enabling Debug option(s).
137: OPTICS_BEAM_POW_BAL_LD_Y_NVRAM_FAIL
Description: Failed to retrieve laser Y nvram parameters. FATAL.
Recovery: Check laser nvram parameters.
138: OPTICS_BEAM_POW_BAL_LD_X_NVRAM_FAIL
Description: Failed to retrieve laser X nvram parameters. FATAL.
Recovery: Check laser nvram parameters.
139: OPTICS_CALIB_FILES_RESTORE_FAIL
Description: The expose characteristic file (ND_char) is not available on the
HDD. FATAL.
Recovery: Run the Main Diagnostics utility (diagnostics/service/utils/nd_char,
etc) to recreate the files.
141: OPTICS_BEAM_POW_LD_X_SWON_SHUTDOWN
Description: Laser X has shutdown during a power balance measurement.
FATAL.
Recovery: Check laser X nvram parameters and cable connections between the
laser and the VBOMB.
LUXEL PLATESETTER 9
142: OPTICS_BEAM_POW_LD_Y_SWON_SHUTDOWN
Description: Laser Y has shutdown during a power balance measurement.
FATAL.
Recovery: Check laser Y nvram parameters and cable connections between the
laser and the VBOMB.
143 OPTICS_EXP_NOT_ENOUGH_POWER
Description: Not currently supported.
144 OPTICS_DRUM_TEMPERATURE_TOO_LOW
145: OPTICS_SETUP_SERIALISER_FAILED
Description: The electronics setup for the image has failed and the current out-
put is aborted. NON-FATAL.
Recovery: Reboot the machine; if error re-occurs then replace System Board.
146: OPTICS_LASER_AGE_X_CURRENT_RATE_EXCEEDED
Description: The rate of change of laser X current has exceeded 7% in one day.
NON-FATAL.
Recovery: Replace laser X without delay.
147: OPTICS_LASER_AGE_Y_CURRENT_RATE_EXCEEDED
Description: The rate of change of laser Y current has exceeded 7% in one day.
NON-FATAL.
Recovery: Replace laser Y without delay.
148: OPTICS_LASER_AGE_X_AND_Y_CURRENT_RATE_EXCEEDED
Description: Both laser X and Y currents have exceeded 7% in one day. NON-
FATAL.
Recovery: Replace both lasers without delay.
149: OPTICS_BEAM_POW_LD_X_SWOFF_SHUTDOWN
Description: Laser X has shutdown when switching off after a power balance
measurement. FATAL.
Recovery: Check laser X nvram parameters and laser connections to the
VBOMB.
151: OPTICS_LASER_AGE_X_AT_END_OF_LIFE
Description: Laser X current is 50% higher than new current, indicating near end
of life. NON-FATAL.
Recovery: Replace laser X within the next few weeks.
10 MMI ERRORS AND R ECOVERY
152: OPTICS_BEAM_POW_LD_Y_SWOFF_SHUTDOWN
Description: Laser Y has shutdown when switching off after a power balance
measurement. FATAL.
Recovery: Check laser Y nvram parameters and laser connections to the
VBOMB.
153: OPTICS_EOD_SETUP_FAILED
Description: There is a problem setting the EOD Deflection tables on the System
Board during the pre-scan setup. NON-FATAL.
Recovery: Check System PCB to EODD interface connections.
154: OPTICS_LASER_AGE_Y_AT_END_OF_LIFE
Description: Laser Y current is 50% higher than new current, indicating near end
of life. NON-FATAL.
Recovery: Replace laser Y within the next few weeks.
156: OPTICS_LASER_AGE_X_AND_Y_AT_END_OF_LIFE
Description: Lasers X and Y current is 50% higher than new current, indicating
near end of life. NON-FATAL.
Recovery: Replace lasers X and Y as soon as possible.
160: OPTICS_BEAM_CO_RETRY_FAILED
Description: Beam coincidence test retries could not re-run. NON-FATAL.
Recovery: Possible cause of failure could be traced to the POD.
165: OPTICS_BEAM_CO_FAILED
Description: Failed to align the beams to an acceptable tolerance. NON-FATAL.
Recovery: Check laser, POD, VBOMB and beam-co nvram parameters are cor-
rect.
166 OPTICS_BEAM_POW_LD_X_MIN_DRIVE
Description: Laser X adjusted but failed to balance powers.
Recovery: Refer to FFEI Customer Support (UK).
167 OPTICS_BEAM_POW_LD_Y_MIN_DRIVE
Description: Laser Y adjusted but failed to balance powers.
Recovery: Refer to FFEI Customer Support (UK).
168: OPTICS_BEAM_POW_BAL_LPD_READ_FAIL
Description: Failed to read LPD sensor during power balance. FATAL.
Recovery: Check LPD assembly, LPD sensor and VBOMB.
LUXEL P LATESETTER 11
171: OPTICS_BEAM_POW_BAL_NO_BEAMS_FAIL
Description: No beams found during a power check. NON-FATAL.
Recovery: NVRAM setup for the laser module is not correct.
172: OPTICS_BEAM_POW_BAL_NO_JOBFILE_FAIL
Description: A job file has not been identified for beam power balance. NON-
FATAL.
Recovery: Reboot the machine; if the error persists then re-install the System
Board firmware.
173: OPTICS_BEAM_POW_BAL_RECORD_PARAMS_FAIL
Description: A power balance value has been calculated but there is a problem
storing it on NVRAM. NON-FATAL.
Recovery: Reboot the machine; if the error persists then replace the System
Board.
174: OPTICS_BEAM_POW_BAL_RESTORE_PARAMS_FAIL
Description: There is a problem retrieving the power balance values from
NVRAM. NON-FATAL.
Recovery: Check for the correct NVRAM values and edit the parameters.
175 OPTIC_SPINNER_MIRROR_CONTAMINATED
Description: Spinner mirror is contaminated. NOT FATAL.
Recovery: Clean mirror.
176: OPTICS_BEAM_POW_BAL_LASER_Y_POWER_LOW
Description: Laser Y value read from the LPD sensor is low. NON-FATAL.
Recovery: Check the LPD assembly, sensor and cables; check the laser Y
nvram values.
177: OPTICS_BEAM_POW_BAL_LASER_X_POWER_LOW
Description: Laser X value read from the LPD sensor is low. NON-FATAL.
Recovery: Check the LPD assembly, sensor and cables; check the laser X
nvram values.
178: OPTICS_BEAM_POW_BAL_LASER_X_AND_Y_POWER_LOW
Description: Both lasers read low on the LPD. NON-FATAL.
Recovery: Check the LPD assembly, sensor and cables; check the laser X and
Y nvram values.
179: OPTICS_BEAM_POW_BAL_FAIL
Description: The complete test has failed for an unspecified reason. NON-
FATAL.
Recovery: Reboot the machine.
181: OPTICS_CIRCLING_TABLE_STATUS_FAIL
Description: Software problem on the System Board. NON-FATAL.
Recovery: Reboot the machine; if the error persists then replace the System
Board.
182: OPTICS_LASER_X_HEAD_BOARD_NOT_CONNECTED
Description: Laser Head PCB (Elantec) is not connected. FATAL.
Recovery: Check Head PCB cable connection and VBOMB
183: OPTICS_LASER_X_PHOTO_DIODE_BOARD_NOT_CONNECTED
Description: PD board not connected. FATAL.
Recovery: Check PD PCB cable connection. and VBOMB.
184: OPTICS_LASER_X_CURRENT_LIMIT_EXCEEDED
Description: Laser X current limit exceeded. FATAL.
Recovery: Check laser module and VBOMB. Refer to FFEI Customer Services
(UK) for latest TIS on laser over current recovery.
185: OPTICS_LASER_X_POWER_LIMIT_EXCEEDED
Description: Laser X power limit exceeded. FATAL.
Recovery: Check laser module and VBOMB.
186: OPTICS_LASER_X_PELTIER_FAIL
Description: Laser X Peltier error. FATAL.
Recovery: Check VBOMB and Peltier control.
187: OPTICS_LASER_X_SHUTDOWN
Description: Laser X has shutdown. FATAL.
Recovery: Check laser nvram parameters and VBOMB.
188: OPTICS_LASER_X_PELTIER_OK_FAIL
Description: Laser X Peltier OK signal has failed. NON-FATAL.
Recovery: Check if environment conditions are within the product specification.
If this is OK then check the VBOMB and laser X cabling to Peltier and tempera-
ture sensors.
190: OPTICS_LASER_AGE_FAILED
Description: Laser aging has failed for a reason other than errors 146, 147, 148,
151, 154 and 156. FATAL.
Recovery: Enable Debug command edbg 40 and run ‘laser_aging’ service utility
to capture text for analysis. Possible causes are: unknown beam configuration,
laser setup failed, reading of ADC value failed or NVRAM problem.
191 OPTICS_EXP_CALIB_MAX_ND_FAIL
Description: The calculated ND values are the same as the max ND values.
NVRAM is not updated with these values.
Recovery: Possible causes are: failure occuring during a calibration exposure or
lightpath obstructed.
192: OPTICS_LASER_Y_HEAD_BOARD_NOT_CONNECTED
Description: Elantec head board Y not connected. FATAL.
Recovery: Check cable from laser diode.
193: OPTICS_LASER_Y_PHOTO_DIODE_BOARD_NOT_CONNECTED
Description: PD Y board not connected. FATAL.
Recovery: Check cable from laser diode.
194: OPTICS_LASER_Y_CURRENT_LIMIT_EXCEEDED
Description: Laser Y current limit exceeded. FATAL.
Recovery: Check laser Y and VBOMB. Refer to FFEI Customer Services (UK)
for latest TIS on laser over current recovery.
195: OPTICS_LASER_Y_POWER_LIMIT_EXCEEDED
Description: Laser Y power limit exceeded. FATAL.
Recovery: Check laser Y and VBOMB.
196: OPTICS_LASER_Y_PELTIER_ERROR_FAIL
Description: Laser Y Peltier error. FATAL.
Recovery: Check VBOMB and Peltier control.
197: OPTICS_LASER_Y_SHUTDOWN
Description: Failed to read laser Y current FATAL.
Recovery: Check laser Y and VBOMB.
198: OPTICS_LASER_Y_PELTIER_OK_FAIL
Description: Laser Y Peltier OK test failed. NON-FATAL.
Recovery: Check if environment conditions are within the product specification.
If this is OK then check the VBOMB and laser Y cabling to Peltier and tempera-
ture sensors.
199 OPTICS_DRUM_TEMPERATURE_TOO_HIGH
Traverse Errors (200 -299)

Traverse errors are usually position detection errors traced to the carriage and
the beam drive/ readhead mechanisms.
205: TRAVERSE_NON_FATAL_ERROR
Description: The traverse has detected a position error when moving to a
required position (usually start expose, but it could be anywhere). NON-FATAL.
Recovery: The software will attempt to recover on the next traverse move
request.
210: TRAVERSE_FATAL_ERROR
Description: The traverse has detected a position error during a load/unload
plate sequence. This error is not software recoverable and requires a reboot.
FATAL.
Recovery: Possible cause is dirt on encoder, umbilical obstructed, actuators
have moved, traverse path obstructed.
215: TRAVERSE_INVALID_STATUS
Description: The system software is unable to obtain a valid status for the
traverse subsystem. NON-FATAL.
Recovery: Reboot the system.
225 TRAVERSE_DATA_TIMEOUT
Description: Traverse has stopped at end of travel but there is more image data.
FATAL.
Recovery: Reboot the machine, and reject the job and plate. Download the job
again.
235 TRAVERSE_EDGE_DETECT
Description: The edge detect failed to trigger. FATAL
Recovery: Check the PCB, cabling and laser diode.
240: TRAVERSE_EDGE_DETECT_TRIGGER_LATE_ERROR
Description: Edge detect does not detect drum/plate edge until the end of the
drum. NON-FATAL
Recovery: The is plate positioned incorrectly inside the drum relative to the ref-
erence point. Check that the plate is centered in the drum and the TRAVERSE
CENTRING parameter is correct.
245 TRAVERSE_EDGE_DETECT_TRIGGER_EARLY_ERROR
Description: Edge detect triggered too early. NON-FATAL
Recovery: If this error appears for all plate sizes then the TRAVERSE CENTER-
ING parameter is incorrect; if it appears for only a few plate sizes, then they are
not centered inside the drum.
Spinner Errors (300-399)

These are errors traced to the spinner or the Traverse (STB) software.
305: SPINNER_ERROR
Description: The spinner has failed to lock (STB lock only). This error is not soft-
ware recoverable and requires a reboot. FATAL.
Recovery: Possible cable problem.
310: SPINNER_INVALID_STATUS
Description: The system software is unable to obtain a valid status for the spin-
ner subsystem. NON-FATAL.
Recovery: Internal software error.
320: SSB_PLL_OUT_OF_LOCK
Description: Phase lock loop out of lock. FATAL.
Recovery: Reboot the machine. Check cabling to spinner and replace the Sys-
tem Board if the problem persists.
Environment Errors (500-599)

These errors appear when there is a temperature fault or an interlocked cover
has not been replaced correctly. Note that the temperature reading is monitored
once per minute and the fault is numbered in order of severity.
505: ENV_TEMPERATURE_LIMIT_THREE
Description: One of the three temperature limits on the System Board has been
exceeded. This is the highest limit and appears as an MMI warning before fatal
error number 560. This error causes a Shutdown after the current job has
exposed. FATAL.
Recovery: Check for broken or covered fans, or whether the local ambient tem-
perature is too high.
510: ENV_COVER_OPENED
Description: One of the interlocked doors is open and the system will not scan.
FATAL.
Recovery: Closing the cover reboots the system.
515: ENV_STB_OVER_TEMPERATURE
Description: The STB has exceeded the temperature level. NON-FATAL.
520: ENV_TEMPERATURE_LIMIT_TWO
exceeded. New jobs cannot be scanned. NON-FATAL.
525: ENV_FAN_FAILURE
Description: The RFI box cooling fan for the System Board has failed. NON-
FATAL.
Recovery: Replace the SSB fan.
530: ENV_TEMPERATURE_LIMIT_ONE
exceeded. This is the lowest limit and gives a warning. NON-FATAL.
535: ENV_OK_TO_START_SOMETHING
Description: Indicates that the system is not ready to start scanning. It appears if
there is still an environment error that the other errors have failed to report.
NON-FATAL.
Recovery: Check for an open cover, failed fan or overheating PCB, or node PCB
missing.
540: ENV_TEMPERATURE_CHIP_FAILURE
Description: The temperature IC on the System Board has returned an invalid
temperature, indicating a fault with the device or its monitoring. NON-FATAL.
Recovery: Check System Board for temperature increase; replace the System
Board.
545: ENV_EVER_HAD_TEMPERATURE_CHIP_FAILURE
Description: The temperature IC on the Traverse PCB has returned an invalid
temperature since the machine was reset. NON-FATAL.
Recovery: Check traverse for temperature increase; replace the Traverse
Board.
550: ENV_CHAD_TRAY_NEEDS_EMPTYING
Description: The software punch count indicates the tray is full but does not
need to be emptied until the end of the scan session. NON-FATAL.
Recovery: Empty the tray.
555: ENV_CHAD_TRAY_FULL
Description: The software punch count indicates the tray is full and needs to be
emptied immediately. FATAL.

Recovery: Empty the tray.
560: ENV_TEMPERATURE_LIMIT_FATAL
Description: The System Board temperature IC indicates a limit (highest) caus-
ing the system to shutdown immediately before the current job has exposed.
Power down the machine. FATAL.
Recovery: A board component may be at fault or the System Board fan has
failed.
565: ENV_CHAD_TRAY_MISSING
Description: The chad tray is not installed. FATAL.
Recovery: Install the tray.
570: ENV_BRIDGE_COVER_OPEN
Description: Buffer top cover is open. FATAL.
Recovery: Close the cover.
571: ENV_OUTPUT_COVER_OPEN
Description: Top cover on Engine output side is open. FATAL.
572: ENV_CUSTOMER_COVER_OPEN
Description: Side cover on Engine user side is open. FATAL.
573: ENV_SERVICE_COVER_OPEN
Description: Side cover on Engine service side is open. FATAL.
574: ENV_INPUT_COVER_OPEN
Description: Top cover on Engine input side is open. FATAL.
575: ENV_FEEDER_COVER_OPEN
Description: Top cover on PTM is open. FATAL.
576: ENV_ILOCK_RELAY_OPEN
Description: An interlock relay sensor test shows that the relay is open. Error
576 is a software check for all covers and (because of racing) could occur
before a single open door error appears. FATAL.
580: ENV_FAN_MISSING
Description: The mixer fan on the service side end cap is not connected and will
not operate. FATAL.
Recovery: Check cable connection to the fan.
590: ENV_SLAVE_RESET
Description: A slave node PCB has reset. FATAL.
Recovery: Check local interlocks.
Input Data Path Errors (600-699)

These errors are detected between the RIP server and the Hard disk.
605: IDC_DISABLED
Description: The input data path from the RIP to the disk drive has been disa-
bled because of a shutdown or an open interlock. The job currently downloading
will finish. NON-FATAL.
Recovery: Check cabling to the PC; reboot the machine.
610: IDC_FAILED_TO_QUEUE_DNLD_JOB
Description: A failure could appear if there are more than 32 images queued on
the platesetter. Normally, it will not occur because the RIP monitors the job
queue. NON-FATAL.
Recovery: Check and remove jobs on the RIP queue.
615: IDC_FAILED
Description: A general input data path failure. NON-FATAL.
Recovery: Reboot the machine; error persists then replace the System Board.
Output Data Path Errors (700-799)

These errors are between the Hard disk and the image serialiser on the System
Board.
705: ODP_ABORT
Description: The output data path (ODP) from the HDD to the optics base has
found an internal error that may have been caused by a problem reading the
image off the disk, a problem with the serialiser/formatter, or the requested
image may not have been processed because, for instance, it requests 3 lasers
but only one laser is operating. NON-FATAL.
Recovery: Check data cable connections; reboot the machine.
710: ODP_HALTED
Description: The ODP has been halted from the MMI (Pause button), stopping
any new jobs being processed once the current job has finished. NON-FATAL.
Recovery: Transient error; reboot the machine.
Processor Errors (900-999)

Errors related to the media processor/platesetter comms interface.
905: PROCESSOR_NOT_ATTACHED_ERROR
Description: Processor is not connected to the platesetter, possibly caused by
removing the cable. These errors related directly to the Processor. NON-FATAL.
Recovery: Check cable connections. The processor may not be operating
because it is low on chemicals or the temperature is too high. This is indicated
on the platesetter MMI as a Processor Not Ready icon (see the Operator's Man-
ual) and not as an error code. Check the processor LCD.
910: PROCESSOR_FEED_JAM_ERROR
Description: Media jam as a plate is transferred to the platesetter. FATAL.
Recovery: The fault could be on the Processor or the platesetter output.
915: PROCESSOR_REQUIRE_SERVICE_ERROR
Description: The Processor has indicated a fault. FATAL.
Recovery: Refer to the unit User's Guide and check for diagnostic information
about the machine.
Diagnostic Self-Test Errors (1000-1999)

A set of auto self-tests are run from the TOOLS menu on the MMI or from Main
Diagnostics to check the System PCB, motors, traverse, spinner and the PSU,
etc. All these diagnostic tests are FATAL if they record a FAIL.
1001: ROM_TEST
Description: Addresses Flash memory and tests data over the data bus. A CRC
is performed in two areas of Flash: the boot system and the application system.
FATAL.
Recovery: Remove and replace the System Board.
1002: RAM_TEST
Description: Tests Flash memory and data over the data bus. If an error is found
a fatal error is flagged. FATAL.
1003: INTERRUPT_TEST
Description: Tests that the interrupt lines to the processor are not held active. If
an error is found a fatal error is flagged. FATAL.
Recovery: Replace the System Board.
1004: NVRAM_TEST
Description: Tests that the configuration files contain data specific to the system.
The data is compared to a checksum. If the data is corrupt, it is restored to its
default. FATAL.
Recovery: Load backup data from the hard disk if default data is not possible.
1005: SYSTEM_REGISTRY_TEST
Description: Tests if the system configuration has been modified. FATAL.
Recovery: Update the system registry.
1006: PSU_TEST
Description: FHMB checks that the +24 V, +5 V and 15 V lines are within toler-
ance. FATAL.
Recovery: Check the PSU cabling and outputs.
1007: DC_MOTOR_TEST
Description: Tests that the plate handling DC motors move to an initial position,
one other position and returns again. FATAL.
A fatal error is flagged if no output is detected from the limit sensor after a set
period of time. The check cannot determine if the sensor or the motor is at fault.
Recovery: Switch on Verbose before the test to obtain more information.
1008: OPTICS_DATUM_TEST
Description: The optics stepper motors are checked for their datum positions.
FATAL.
Recovery: Check the VBOMB, the motor sensors and motors.
1009: LPD_MOTOR_ASSY_TEST
Description: Tests the laser power detect motor travel from datum. FATAL.
Recovery: Replace the sensor or motor.
1010: ND_MOTOR_ASSY_TEST
Description: Tests the neutral density motor travel from datum. FATAL.
1011: BEAM_CONV_MOTOR_ASSY_TEST
Description: Tests the beam converter motor travel from datum. FATAL.
1012: FOCUS_MOTOR_ASSY_TEST
Description: Tests the focus motor travel from datum. FATAL.
1013: FOCUS_END_SENSOR_TEST
Description: Checks the focus limit sensor by driving the motor to its end posi-
tion and single-stepping it until the limit sensor activates. FATAL.
Recovery: Replace the limit sensor.
1014: LASER_PRELIM_TEST
Description: Checks if the laser is providing an adequate level of power. FATAL.
Recovery: Replace the laser module.
1016: BEAM_COINCIDENCE_TEST
Description: Runs beam coincidence test for X and Y beam alignment. FATAL.
Recovery: Enable debugger option (19) for more information.
1017: TRAVERSE_TEST
Description: Checks if the traverse carriage can be positioned within 5% of its
datum point over a set time period and can travel over its full length without posi-
tion errors. FATAL.
Recovery: Make sure the Engine traverse is level.
1018: SPINNER_TEST
Description: Tests that the spinner can run at full and at idle speeds. It is run at
each speed for 30 seconds to check that phase lock is maintained. FATAL.
Recovery: Possible System Board error.
1019: DATA_PATH_TEST
Description: Tests the digital path from the HDD to the serialiser on the System
Board. FATAL.
Recovery: Check data cables from the HDD to the System Board; check the
operation of the HDD by running further disk checks for bad sectors, etc;
remove and replace the System Board.
1020: PROCESSOR_COMMS_TEST
Description: Tests the protocol connection between the Processor and the
Engine. FATAL.
Recovery: Check the serial cable connection.
1021: PROCESSOR_LOOPBACK_TEST
Description: Tests the serial output from the System Board to the interface con-
nector. Requires a loopback connector on the interface. FATAL.

1026: REALTIME_CLOCK_TEST
Description: Tests the RT clock on the System Board. FATAL.
1027: DISK_TEST
Description: Runs an Inquiry check for both drives. FATAL.
Recovery: Replace the HDD.
1028: SLAVE_BOOT_FAILURE
Description: Unable to communicate with a slave node PCB. FATAL.
Recovery: The board is disconnected; there is a problem with the interlocks;
there is power supply problem; reload the application software.
1029: TRAVERSE_DATUM_TEST
Description: Tests that the traverse moves to its datum position. FATAL.
Recovery: Check the home actuator for damage.
1030: SPIN_CONTAMINATION_TEST
Description: Test has failed to result in unacceptable quality. FATAL
Recovery: Clean the spinner mirror.
1031: SERIALISER_TEST
Description: Checks the serialiser function on the System Board. FATAL.
Media Transport Errors (1200-1299)

These are general machine media handling errors.
1210: CASSETTE_DOOR_OPEN
Description: The cassette door is open. FATAL.
Recovery: Remove paper and close the door.
1211 CASSETTE_DOOR_OPENED_UNEXPECTEDLY
Description: Cassette door has opened outside software control.
Recovery: Usually a hardware failure.
1212: PAPER_DOOR_OPEN
Description: The interleaf bin door is open. NON-FATAL.
Recovery: Close the door and reboot.
1215: PAPER_DOOR_OPEN
Description: The interleaf bin door is open. FATAL.
Recovery: Remove paper and check that the door closes correctly, then reboot
the machine.
1217: INTERLEAF_DOOR_OPENED_UNEXPECTEDLY
Description: Need to empty the Interleaf waste bin. FATAL.
Recovery: Remove paper, close door and confirm via the MMI.
1220: INVALID_INITIAL_FEEDER_STATE
Description: Media in the feed head is from an unknown cassette. The cassette
has returned to the elevator. FATAL.
Recovery: Possible causes are:
A) Remove the plate and reboot.
B) Check the ID label is correctly fitted.
C) Check sensors BS36 to BS40.
1230: AMBIGUOUS_CASSETTE_SELECTION
Description: There may be two or more cassette with the same ID number.
NON-FATAL.
A) Label is not in a clean state.
B) There are two cassettes with the same IDs.
1235: CASSETTE_ID_ERROR
Description: The cassette ID is different from what was expected. FATAL.
Recovery: Install the correct cassette.
1240: NO_MEDIA_AVAILABLE_OF_REQUIRED_TYPE
Description: The required type of media for the next job is not loaded on any
cassette or the cassette database does not indicate the media type. Check the
database is correct for the media installed, or install the required media. This
error occurs when the database indicates there are plates available for a job but
the plates are physically not present. NON-FATAL.
Recovery: Load the required plates so that it matches the database.
1245: JOBS_WAITING_FOR_MEDIA
Description: The required type of media for jobs in the queue is not installed, as
correctly indicated on the database. NON-FATAL.

Recovery: Load and install the required media, and update the database.
1247: JOBS_WAITING_FOR_SUPPORTED_MEDIA
Description: The Engine is in PAUSE mode while waiting for media. PAUSE But-
ton pressed by mistake. NON-FATAL.
Recovery: Enter RUN mode, load the correct media and select the Next Media
button.
1248: TIMEOUT_WAITING_FOR_SUPPORTED_MEDIA
Description: The Engine idle timeout has occurred while expecting media. This
ensure the spinner is not running for too long without imaging. Engine is offline
because it has been idle for too long. NON-FATAL.
Recovery: Enter RUN mode, load the media and press Next Media button.
1250: MEDIA_INITIALISATION_FAILED
Description: Machine has failed to initialise correctly. FATAL.
Recovery: Reboot the machine or, if this fails, reinstall the application firmware.
1260: PAPER_BIN_NEARLY_FULL
Description: The interleaf paper bin is nearly full. You can still continue scanning
without emptying the bin. NON-FATAL.
Recovery: Empty the bin at the first opportunity.
1270: PAPER_BIN_FULL
Description: The paper bin is full. FATAL.
Recovery: Empty the paper bin.
1275 CASSETTE_RETURNED_TIMEOUT
Description: The software timed out after the cassette returned to the auto-
feeder.
Recovery: En eject is still waiting for the processor.
1280: PUNCH_CHAD_TRAY_NEARLY_FULL
Description: The chad tray is nearly full. NON-FATAL.
Recovery: Empty the chad tray after the job session.
1281: MEDIA_FOG_AT_INPUT_ALERT
Description: Media loaded on the Manual platen has not been moved to the
drum after the set safelight period. NON-FATAL.
Recovery: Remove the media.
1290: PUNCH_CHAD_TRAY_FULL
Description: The chad tray is full. FATAL.
Recovery: Empty the chad tray as soon as possible.
1294: ERR_MEDIA_FEEDER_MEDIA_TOO_BIG
Description: A plate is present on the platen but failed to load because it is big-
ger than expected. FATAL.
Recovery: Replace with the correct plate for the job.
1295: ERR_MEDIA_FEEDER_REMOVE_PLATE
Description: Error on platen FATAL.
Recovery: Remove the plate from the platen.
1296: ERR_MEDIA_FEEDER_REPLACE_PLATE
Description: A plate is present on the platen but failed to load. FATAL.
Recovery: Remove and replace the plate.
1297: FAILED_TO_LOAD_MEDIA
Description: Failed to detect media at the entrance of the input module. Media
was removed from platen after initiating a load or media is jammed at input.
NON-FATAL.
Recovery: Check media jamming or if there has been a sensor failure, or if
media was labelled as ‘not available’ by user.
1298: INVALID_MEDIA_DATABASE
Description: The media database has failed to recognise the RIP media details.
This may occur if a new RIP server is attached to the Engine. FATAL.
Recovery: Edit cassette details for the RIP media from the MMI.
Elevator Errors (1300-1399)

These errors are traced to the elevator and PTM.
WARNING: The elevator frame, with a full cassette loaded, is very heavy and needs to be
secured in a stable position before a service procedure is started.
1300: ERR_MEDIA_ELEVATOR
Description: Appears if the fault has not been captured by the other error codes.
NON-FATAL.
1310: ERR_DOOR_LOCK
Description: The cassette loading door has failed. FATAL.
Recovery: Check that the door operates correctly; check if the absolute limit
sensors are tripped.
1330: ELEVATOR_FAILED_TO_REACH_POSITION
Description: There is a possible obstruction preventing the cassette from reach-
ing the feed head. FATAL.
Recovery: Check that the shelf and the cassette guide rails are aligned.
1340: ELEVATOR_X_DOOR_FAILED
Description: Check that the X-door flap operates correctly. It should be vertical
for a cassette advance and horizontal for a cassette install into the elevator.
Note that both the X- and Z-direction assemblies are checked before the cas-
sette is moved to the PTM. FATAL.
Recovery: Cassette misaligned during an install causing it to hit the X-door or
BM27 motor failure.
1341: ELEVATOR_Z_ARM_FAILED
Description: Z-direction arm fails to move up because of obstruction by the cas-
sette or there is a problem with BM28, BS63 and BS70. FATAL.
Recovery: Check if the cassette is misaligned. Use Main diagnostics to check
that the motor and the sensors operate.
1342: ELEVATOR_TIMEOUT_ERROR
Description: Elevator has not reached a shelf position before a set time period
and has not reported a failure message to the System Board. FATAL.
Recovery: Check that the elevator is not jammed and check the elevator motor
is operating correctly; also check cable connections back to FHMB 2.
1343: ELEVATOR_UNSAFE_ERROR
Description: Elevator is unable to move. FATAL.
Recovery: Check the Z-arm and X-door for obstructions; check local sensors for
correct operation; check for power.
1344: ELEVATOR_OVER_TOP_ERROR
Description: Elevator has moved above the top sensor vane causing a software
cut-out before the hardware safety limit switches. FATAL.
Recovery: Use Main Diagnostics to check that the sensors BS32, BS33 and
BS34 are showing the correct readings as the elevator drives up and down.
1345: ELEVATOR_OVER_BOTTOM_ERROR
Description: Elevator has moved below the bottom sensor vane causing a soft-
ware cut-out before the hardware safety limit switches. FATAL.
Recovery: Use Main Diagnostics to check that the sensors BS32, BS33 and
BS34 are showing the correct readings as the elevator drives up and down.
1346: ELEVATOR_CONSISTENCY_ERROR
Description: Elevator has started to move between shelves without passing
through an expected intermediate shelf position. For instance, it has been told to
move from Shelf 1 to 3 but the travel has not been detected at Shelf 2. FATAL.
Recovery: Check the vane sensors for correct operation.
1350: ELEVATOR_VECTOR_DRIVE_OVERLOAD_ERROR
Description: Elevator motor has failed causing a current overload error reported
by the inverter. FATAL.
Recovery: Motor BM26 has seized or the site mains supply voltage has
dropped.
1351: ELEVATOR_VECTOR_DRIVE_ALARM_ERROR
Description: Inverter has reported an error code. FATAL.
Recovery: Check the inverter error codes.
1360: ELEVATOR_MOTOR_DISABLED_ERROR
Description: the interlock system has detected a ‘bogus’ error and disabled
BM26. FATAL.
Recovery: Check safety limit switches first and then check the solenoid lock.
Cassette Errors (1400-1499)

These errors are traced to the cassette as it is operated between the Autofeeder
and the PTM. They often cause paper or plate jams, so the operator should
be warned not to reboot until the cause has been investigated.
1410: FAILED_TO_POSITION_CASSETTE
Description: The cassette may not have been installed correctly and has not
aligned with the feed head during the transport advance. Alternatively, the cas-
sette forward arms are not rotating evenly because of a mechanical drive failure.
FATAL.
Recovery: Install the cassette again; check if the arms are able to locate inside
the cassette correctly.
1420: FAILED_TO_POSITION_Z_CONTROL
Description: Z-direction arm does not move to expected position. FATAL.
Recovery: Reboot the machine. Reboot fails then check the Z-direction arm
assembly (motor and sensors).
Plate Transport Module Errors (1500-1599)

These errors are traced to the feed head assemblies and diverter on the PTM.
They often cause paper or plate jams, so the operator should be warned not to
reboot until the cause has been investigated.
1500: MEDIA_FEEDER_SYS
Description: Software error detected during a plate or paper feed. FATAL.
1505: MEDIA_FEEDER_BUSY
Description: New plate or paper feed requested while the feed mechanism is
already operating. NON-FATAL.
1507: MEDIA_FEEDER_UNEXPECTED_REQUEST
Description: Feeder action is requested while a plate or paper sheet is in an
unexpected position for that action. NON-FATAL.
1510: MEDIA_FEEDER_NETWORK_PROBLEM
Description: CAN timeout occurs while plate or paper is in transport. Possible
cause is an interlock failure causing a loss of power to the the FHMBs and even-
tually a CAN timeout error. FATAL.
Recovery: Recover any jammed media and reboot the machine.
1515: MEDIA_FEEDER_NO_TIMER
Description: Timer setup failure occurs while a plate is in transport. FATAL.
Recovery: Recover any jammed plate or paper and reboot the machine.
1520: MEDIA_FEEDER_PULSED_FAIL
Description: Pulsed sensor activation failure while plates or paper are in trans-
port. This could be any one of the pulsed (opto-reflective) sensors which are
activated/deactivated together. FATAL.
Recovery: Check for jammed plates or paper. Possible cause could be traced to
the FHMB.
1525: MEDIA_FEEDER_SENSOR_POWER_FAIL
Description: 24 V sensor (BS50) power failure while plates are in transport.
FATAL.
Recovery: Check supply from FHMB and possible sensor failure.
1530: MEDIA_FEEDER_NUDGER_AND_TAKEAWAY_FAIL
Description: Failed to stop or start the nudger/takeaway motor (BM22). FATAL.
Recovery: Check nudger and takeaway motor and sensors.
1531: MEDIA_FEEDER_NUDGER_LIFT_FAIL
Description: Failed to move the nudger to the required position (BM23). FATAL.
Recovery: Check operation of the nudger motor and voltage supply.
1532: MEDIA_FEEDER_RETARD_DROP_FAIL
Description: Failed to move the retard pad mechanism to the required position
(BM25). FATAL.
Recovery: Check supply to motor and motor operation.
1533: MEDIA_FEEDER_DIVERTER_FAIL
Description: Failed to move the diverter to the required position (BV20). FATAL.
Recovery: Check drive to solenoid and operation of solenoid.
1535: MEDIA_FEEDER_INTERLEAF_DRIVE_FAIL
Description: Failed to stop or start the interleaf drive motor (BM24). FATAL.
Recovery: Check drive mechanism and motor.
1536: MEDIA_FEEDER_STACK_MOTOR_FAIL
Description: Failed to stop or start the stack height position motor (BM21).
FATAL.
Recovery: Check the belt, motor and sensors.
1540: MEDIA_FEEDER_STACK_POSITION_FAIL
Description: Failed to position the stack correctly. FATAL.
Recovery: Check that the stack is correctly placed in the cassette, see the Luxel
CTP Operator’s Manual. If the error is continuous, then replace FHMB 3 or
motor (BM21). Make sure the cassette rear edge guide is 1 mm from the stack.
1541: MEDIA_FEEDER_MEDIA_PICKUP_FAIL
Description: Failed to advance media to the nudge detect sensor (BS48).
FATAL.
A) stack is not horizontal to retard assembly lead edge
B) stack height is too low
C) nudger roller is not moving media within the required time because of dirt
D) nudger lifting mechanism has failed
E) Nudger detect sensor (BS48) not working.
1542: MEDIA_FEEDER_JAM_AT_RETARD_PAD
Description: Failed to advance media to the retard pad sensor (BS49). FATAL.

A) stack is not horizontal to retard assembly lead edge
B) stack height is too low
C) nudger roller is not moving media within the required time because of dirt
D) plate or paper catching retard leading edge Mylar guide
E) plate stack damaged or stuck under cassette plate guides
F) leading edge Mylar is proud of LE guide
G) cassette is not close enough to the retard assembly.
1543: MEDIA_FEEDER_JAM_NEAR_DIVERTER
Description: Advancing plate was not detected at the plate detect sensor (BS50)
or advancing paper failed to enter the interleaf bin (BS66). FATAL.
A) media has not moved from the retard pad to the next sensor within a set
time
B) plate stuck at the retard nip
C) paper buckled
D) static paper dragging on the pre-diverter
E) plate not detected at BS50 proximity sensor
F) interleaf rollers slower than feed roller
G) BS53 has not operated
H) paper skewed or wrinkled
I) plate stuck in the cassette.
1544: MEDIA_FEEDER_PLATE_JAM_AT_DIVERTER
Description: Failed to see plate post diverter. BS50 has seen the plate, the
diverter should have lowered with but the plate is still expected at BS55. FATAL.
A) plate catching the diverter flap
B) diverter solenoid (BV20) has failed
C) BV20 bracket needs adjusting.
1545: MEDIA_FEEDER_PAPER_POST_DIVERTER
Description: Paper has been detected beyond the diverter by the sensor (BS51/
55). FATAL.
A) paper dust on BS55 or BS59
B) BS55 or BS59 have failed
C) BS51 incorrectly positioned
D) BS51/55/59 need refocusing.

E) paper buckling instead of going into the bin
F) paper and plate multi-feed.
1546: MEDIA_FEEDER_JAM_AT_PARK
Description: Failed to see a plate at the park position sensor (BS52). FATAL.
Recovery: Possible cause is BS52 has failed.
1547 MEDIA_FEEDER_TWO_BLANKING_PLATES_DETECTED
Description: Two successive blanking plates have been detected on NEWS
machine.
Recovery: Check for paper in the feedpath.
1548: MEDIA_FEEDER_JAM_AT_INTERLEAF_DRIVE
Description: Paper failed to clear interleaf drive rollers (BS66). FATAL.
A) interleaf bin is full
B) interleaf rollers are jammed
C) BS55 or 53 have failed.
1549: MEDIA_FEEDER_TWO_PLATES_PICKED_UP
Description: Two plates have entered the feed head and plate detect sensor
(BS50) has not cleared. FATAL.
Recovery: Recover plates and reboot. Check the plates are correctly positioned
in the cassette.
1550: MEDIA_FEEDER_SENSOR_PROBABLY_BROKEN
Description: Plate detect sensor (BS50) has detected too many sheets of paper
and has not detected plates. FATAL.
A) BS50 has failed.
B) Paper jam.
1551: MEDIA_FEEDER_JAM_PLATE_RETURN_FAIL
Description: Failed to return plate from diverter when returning plates to the cas-
sette. FATAL.
A) plate corners catching cassette side guides
B) pre-diverter guides are too high
C) retard pad not lowering
D) nudger roller losing grip
E) BS48 not adjusted to see the stack or has failed.
1552: MEDIA_FEEDER_JAM_PLATE_AT_DIVERTER_RETURN_FAIL
Description: Plate has jammed while advancing through the Engine input mod-
ule.
Recovery: Remove the plate from the drum. Check that the input module rollers
operate correctly. Large size plates are ‘shaken’ by the roller and push bar oper-
ating together to move the plate into the drum.
1555: MEDIA_FEEDER_PLATEN_SENSOR_FAIL
Description: BS118 has failed. FATAL.
Recovery: Check the sensor and cable.
1560: MEDIA_FEEDER_PLATE_PUSHER
Description: BM11 has failed. FATAL.
Recovery: Check the motor and cabling.
1561: MEDIA_FEEDER_PLATE_CENTERING
Description: BM10 has failed.
Recovery: Check the motor and cabling.
Input Transport Module Errors (1600-1699)

These errors are traced to the input transport module on the Engine.
They often cause plate jams, so the operator should be warned not to reboot
until the cause has been investigated.
1600: MEDIA_INPUT_SYS
Description: Software problem detected at Engine input module, often leading to
a plate jam. FATAL.
Recovery: Reboot the Engine.
1610: MEDIA_INPUT_NETWORK_PROBLEM
Description: CAN bus times out while moving media through the input transport.
FATAL.
Recovery: Investigate possible cause of delay before rebooting.
1615: MEDIA_INPUT_NO_TIMER
Description: Timer setup failure while moving media through the input transport.
FATAL.
Recovery: Check input transport for obstructions.
1620: MEDIA_INPUT_PULSED_FAIL
Description: Pulsed sensors fail to actuate while media is moving through the
input transport. This could be any one of the pulsed (opto-reflective) sensors
which are activated/deactivated together. FATAL.
Recovery: Possible cause could be traced to the FHMB.
1630: MEDIA_INPUT_MOTOR_FAIL
Description: Failed to stop or start the friction and band input motor (BM1), pos-
sibly causing a plate jam. FATAL.
Recovery: Check that motor operates and connection to FHMB.
1640: MEDIA_INPUT_JAM_AT_ENGINE_INPUT
Description: Plate has jammed while moving through the input module transport.
FATAL.
A) plate leading edge not seen at correct time at BS1 and BS2
B) Plate trailing edge not clearing BS2
C) BM1 failed
D) BS1 or BS2 at fault (ie not changing)
E) pulley or gear slipping
F) vacuum tube rubbing on friction roller
G) push bar not in the correct Home position
H) input belt is not aligned
I) plate is sticking to the drum
J) BS2 is incorrectly set.
Drum Errors (1700-1799)

These errors are traced to the drum on the Engine.
1700: MEDIA_DRUM_SYS
Description: Software problem detected during a plate transport in the drum.
This code catches all errors not specifically captured by the other drum error
codes. FATAL.
A) media data problem, see error 1708
B) plate detection problem, see error 1707
C) use sensor read utility to check that all the drum sensors are in their
correct state
D) BS12 and BS13 are made
E) centering fingers rubbing on the drum
F) opto-reflective sensors have failed or are seeing reflections.
1702: MEDIA_DRUM_JAM
Description: Failed to advance plate to the plate in punch sensor (BS3). The
sensor has not changed state in the set time. FATAL.
A) plate trailing edge above the push bar or plate is skewed
B) sensor (BS3) has failed
C) plate stopped by lower beam chamfer
D) centering fingers in the wrong position, stopping the plate
E) push bar is underneath the plate.
1703: MEDIA_DRUM_EXIT_JAM
Description: Failed to move the plate to the drum output transport rollers (BS4).
FATAL.
A) Plate leading edge not seen at BS4 within the set time
B) registration or punch pins not retracted
C) output guide is misaligned
D) push bar has failed to move
E) BS4 has failed.
1706: MEDIA_DRUM_CONTINUITY
Description: Failed to obtain continuity against registration pins.
Recovery: Remove the plate. If the error persists, check for skew and confirm if
the NVRAM offset is correct for the push bar travel. Check the sensor connec-
tions on the registration module.
1707: DRUM_BUSY
Description: Reports that the drum has a plate when it should be empty and
ready for the next plate. Only applies to B1 automatic machine with a punch.
Recovery: Plate unable to be ejected.
1708: DRUM_INFORMATION_FAIL
Description: As a plate is loaded into the drum, its media details (size, etc) are
stored in NVRAM. This information is then deleted when the plate is ejected. If
the plate is manually ejected (without the normal eject sequence), the media
information is not removed before the next plate. In effect, media information
held in NVRAM has failed shown by the error message:
ERROR: xxx, Could not set media details in drum

ERROR: xxx, Could not set media details in drum
The error message is also in the Error Log file located in SYSLOG1 (or
SYSLOG2) ERROR LOG.
Recovery: This error results from the software being unable to allocate NVRAM
locations for the current media details during the plate load sequence. Remove
all the plates from the PTM, drum and Buffer then carry out:
A) Enter the development/NVRAM menu using the password: ‘boxer.dev’.
B) Set the following four NVRAM parameters to 0
PLATE_ALLOC
PLATE0_LOC
PLATE1_ALLOC
PLATE1_LOC
Use the snv command to change the parameter, for example:
snv plate0_alloc 0
1709: OUTPUT_BUFFER_BUSY
Description: The Buffer has reported that it is busy and is unable to accept
plates.
Recovery: Possible delay caused by the Processor.
1710: MEDIA_DRUM_PUSH_BAR
Description: Problem of moving the push bar in the drum. FATAL.
A) failed to reach Home position
B) BM2 or gearbox has failed
C) push bar is skewed end-to-end.
1730: MEDIA_DRUM_PUNCH
Description: Failed to position punch (BM4) correctly. FATAL.
Recovery: Check punch sensors.
1740: MEDIA_DRUM_REG_PINS
Description: Failed to position registration pins (BM5) correctly. FATAL.
Recovery: Check registration sensors and motor. Actuate the motor from diag-
nostics.
1750: MEDIA_DRUM_CENTERER
Description: There is a problem moving the centerer motor (BM3). FATAL.
Recovery: Check the motor operation and centerer sensors.
1751: MEDIA_DRUM_MAIN_PUMP
Description: General vacuum failure.
Recovery: Check pipe connections and operation of the solenoids. Check the
CAN connections to the relevant FHMBs.
1752: MEDIA_DRUM_PLATE_CENTERING
Description: Failed to position the plate correctly in the drum. FATAL.
Recovery: Check operation of the input transport and note if the plate is cor-
rectly aligned after advancing from the feed head.
1760: MEDIA_DRUM_VAC
Description: General vacuum failure. Failed to start or stop drum vacuum (BV5)
operation. FATAL.
1761: MEDIA_DRUM_LE_VAC
1762: MEDIA_DRUM_AIR_CURTAIN
Description: The air anti-contamination system on the Engine has failed.
Recovery: Check the air fan and control relay (BV23).
1770: MEDIA_DRUM_MIXER_FAN
Description: Failed to start or stop drum mixer fan (BV3). FATAL.
Recovery: Check if cable to fan is not disconnected.
1780: MEDIA_DRUM_CHAD_TRAY
Description: Chad tray is not fitted in the Engine or the sensor (BS79) has failed.
Recovery: Check tray and sensor (BS79).
1790: MEDIA_DRUM_PUNCH_SENSOR
Description: Software cannot access plate in punch sensor (BS3). FATAL.
Recovery: Check sensor operation and plate locates correctly inside the punch.
1792: MEDIA_DRUM_REG_PINS_SENSOR
Description: Registration pins have failed to operate. FATAL.
Recovery: Check motor and sensors by actuating them from diagnostics. Insert
a plate and check for continuity. Check the CAN cable connections to the rele-
vant FHMB.
1794: MEDIA_DRUM_SRM
Description: Failed to move SRM actuator. FATAL.
Recovery: Check the motor (BM37) and sensors (BS109/110) using Main Diag-
nostics.
1795: MEDIA_DRUM_BLOW
Buffer Errors (1800-1899)

These errors are traced to the output transport on the Engine and the Buffer.
They often cause plate jams, so the operator should be warned NOT to reboot
until the cause has been investigated.
1800: MEDIA_OP_BUF_SYS
Description: General output buffer or software failure. FATAL.
Recovery: Check motor and sensors on the buffer.
1805: MEDIA_OUTPUT_JAM
Description: Plate jam in output transport module. FATAL.
Recovery: Check that plate moves evenly from the punch to the transport roll-
ers.
1810: MEDIA_BUFFER_JAM
Description: Plate jam in Buffer module. FATAL.
A) Processor not switched on
B) BS19 and BS20 at fault
C) BM7 has failed
D) belt has broken or is misaligned.
1815: MEDIA_OP_BUF_JAM
Description: Media has jammed between the Processor and the output module
on a manual or Semi-Automatic machine.
Recovery: Remove the media and reboot.
1830: MEDIA_OUTPUT
Description: Friction and band output motor (BM6) has failed. FATAL.
Recovery: Check cable connections back to FHMB 4; check motor operation.
1832: MEDIA_OUPUT_IP_SENSOR
Description: Software cannot enable buffer output entrance sensor (BS4).
FATAL.
Recovery: Check cable connections back to FHMB 4 via the Sensor Distribution
PCB.
1834: MEDIA_OUTPUT_OP_SENSOR
Description: Software cannot enable buffer output exit sensor (BS5). FATAL.
PCB.
1840: MEDIA_BUFFER
Description: There is a problem moving the buffer feed to processor motor
(BM7). FATAL.
Recovery: Check operation of the motor and connections to FHMB.
1842: MEDIA_BUFFER_IP_SENSOR
Description: Software cannot enable buffer entrance sensor (BS19). FATAL.
PCB.
1844: MEDIA_BUFFER_OP_SENSOR
Description: Software cannot enable buffer exit sensor (BS20). FATAL.
PCB.
1850: MEDIA_OP_BUF
Description: Sensor readings from output transport module and buffer do not
make sense to software, or one of the sensors could not be read. FATAL.
Recovery: Check operation of the sensors.
Rec
1860: OUTPUT_WAITING_FOR_USER
Description: A plate is waiting to be collected.
Recovery: Collect plate.
1870: MEDIA_FOG_AT_OUTPUT_ALERT
Description: Media has been waiting at the output for too long.
Recovery: Collect fogged media.
1880: OUTPUT_WAITING_FOR_USER_AT_INIT
Description: A plate is waiting to be collected after switch on.
Recovery: Collect fogged media.
Output Transport Errors (1900-1999)

These errors are traced to the output transport conveyer between the drum and
the buffer.
1910: CONV_IP_SENSOR
Description: The conveyer input sensor (BS4) has failed to operate. Not enabled
by the software.
Recovery: Check sensor and cables as far as the FHMB.
1920: CONV_OUTPUT_SENSOR
Description: The conveyer input sensor (BS5) has failed to operate. Not enabled
by the software.
Recovery: Check sensor and cables as far as the FHMB.
1930: CONV_MOTOR
Description: The output motor (BM6) has failed to operate. Not enabled by the
software.
Recovery: Check motor and cables as far as the FHMB.
1940: CONV_JAM
Description: A plate has jammed inside the conveyer.
Recovery: Remove the plate and reboot.
1950: CONV_SYS
Description: There has been a module error not described by the errors above.
Recovery: Check if a plate has jammed. If not, then reboot the machine. If the
error persists, then a service visit is required.

Vx9600 Errors Guide

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About this Guide

Errors Error Group Error Description Click on:

300 to 399 SPINNER Errors detected from the spinner. Page 15

500 to 599 ENVIRONMENT Errors on Engine temperature failures and Page 15

1300 to 1399 ELEVATOR Errors detected on the Autofeeder or PTM. Page 25

1700 to 1799 DRUM Errors on or around the drum mechanisms - Page 33

 Introduction to Error Codes ...................................................................................... 1-1

Introduction to Error Codes

FATAL ERROR NON-FATAL ERROR

Non-Fatal Error Handling Screens

Fatal Error Handling Screens

Number Debug Check Number Debug Check

1 Std processing 22 Test pattern generator

2 Std exits 23 Spinner contamination

3 Event timers 24 Laser

4 CAN driver 25 System Board temp sense handling

5 Input data controller 26 Delay detector

6 Output data controller 27 EODD port control

7 Local disk debug switch 28 Media transport

8 EOD info 29 Fuji laser calibration

9 MMI GUI 30 Fuji laser ADC debug

10 Exposer 31 Characterisation using LPD

11 Spinner running to idle speed 32 Expose calibration

12 Not used 33 Calibration files

13 SCSI 34 Output event log text to the terminal

14 NVRAM 35 Enable resolution dump

15 Media management 36 Enable sensor status dump

16 Not used 37 Enable dump of timer function calls

17 Traverse 38 LSB control register dump

18 EOD circling 39 SCSI specific setter detail

19 Beam coincidence 40 Laser aging environment

Recovering from Errors

Error Code Listing

119 DEW_POINT_REACHED PELTIER_SWITCHED_OFF

121: BEAM_COINCIDENCE_NO_X_DEFLECTION MEASURED

Recovery: Check exposure calibration nvram parameters.

Recovery: Reboot the machine.

laser setup failed, reading of ADC value failed or NVRAM problem.

Traverse Errors (200 -299)

Spinner Errors (300-399)

Environment Errors (500-599)

emptied immediately. FATAL.

Recovery: Close the cover.

Input Data Path Errors (600-699)

Output Data Path Errors (700-799)

Processor Errors (900-999)

Diagnostic Self-Test Errors (1000-1999)

nector. Requires a loopback connector on the interface. FATAL.

Media Transport Errors (1200-1299)

correctly indicated on the database. NON-FATAL.

Elevator Errors (1300-1399)

sensors are tripped.

Cassette Errors (1400-1499)

Plate Transport Module Errors (1500-1599)

Recovery: Check nudger and takeaway motor and sensors.

Recovery: Possible causes are:

D) BS51/55/59 need refocusing.

E) BS48 not adjusted to see the stack or has failed.

Input Transport Module Errors (1600-1699)

Drum Errors (1700-1799)

F) opto-reflective sensors have failed or are seeing reflections.

ERROR: xxx, Could not set media details in drum

Introduction to Error Codes ...................................................................................... 1-1