MINUTES OF THE MANAGEMENT MEETING – SALES MANAGER OF MPM

Date 1 March
Venue MPM Conference Room
Present Sales Manager of MPM, Peterson Sales Representatives, Muller Sales
Representatives, Marketing Department of MPM

Topics covered:
1. Relations between representatives of the sales department;
2. Delivery data;
3. Reporting to superiors;
4. Payment systems and salary packages;
5. Information Sharing;
6. Customer loyalty.

Next meeting one month away, 6:00 p.m

Location and attendance to be confirmed!

Recommendations to MPM CEO following March 1st meeting

Following the meeting between the sales departments that make up the MPM company, i.e.
Muller's and Peterson's, we agreed on the following aspects:
First of all, both teams must realize that they are no longer working separately and that a
company of such scale must have common values and objectives, which they must achieve, in
order for our company to grow and develop, for to be able to further analyze and address the
aspects highlighted in the meeting, but also to develop ourselves. Here, in the role, the HR
department must certainly intervene, to take the triggers out of the employees' heads and to make
them aware that we work together - not in parallel and that we are a team. Thus, for the duration
of 2 months, I propose making a planning print, 15 minutes each, before the sales department
goes to the field - ACTION 1;
Secondly, we are a big company - WE, for our reputation, have to keep our word, so we
agreed to consult with each other before giving the information and delivery data to our
customers - duration March - March, i.e. one year for days, we have to practice this method so
that it is formed as a habit among the employees of the sales department;
Thirdly, for a well-integrated and responsible reporting system, I propose the integration
of the CRM platform (3 months) and the presentation of a table with standardized reports and
clear indicators, what must be reported. Clear terms and duties = employee responsibility, as
opposed to scalar penalties.
In the next line, salary packages must certainly be negotiated with each employee
separately, but according to me the best method is 50% fixed salary (as a base, a start) and 50%
for the degree of KPI fulfillment. The legend says that if you set a clear goal and value it, it will
100% be fulfilled, I propose to start with this salary method from this very month!
At the same time, the sharing of information is very important, an open contract - means
maximum sales! In that vein, I fully support the Peterson team!
 And last but not least, the task of customer loyalty must fall to the Marketing department,
which is responsible for the well-being of customers, they must analyze the market and
competition and draw the right strategy for our company!
In such an order of ideas, we have a lot of work to do and these recommendations are
italicized in the action plan highlighted below:
ACTION PLAN
We plan to restructure the current sales department starting from March, the following
steps are essential for a mega good result and for an efficient sales department. The action
plan is carried out in the short term (3 months, from the date of the first meeting):
March – indefinite term
- Let's create an integrated and united team, so that all competitors hear about MPM.
- Drawing KPI for the sales team;
- Teambuilding with the whole team;
- The basic work of the Human Resources Department;
April – May - June
- Integration of the reporting CRM platform;
- Setting clear goals for the department;
- Marketing Department - market and competitor analyses;
- Correct sharing of information between employees.
The implementation and follow-up of this action plan is undertaken by me, Director of
the MPM Sales Department, and the report to you regarding the results will arrive starting
next month.