IntelliSpace Portal
Pre-installation guide
Diagnose and collaborate anytime,
anywhere
Philips IntelliSpace Portal offers flexibility
to diagnose and collaborate virtually
anywhere. This thin-client application
server solution allows simplified access
for multimodality clinical review and analysis
to support patient care. Industry-leading
rich clinical applications across specialties
are designed to help you realize the full
potential of your scanners to quickly
quantify and diagnose.
Your access, your way
IntelliSpace Portal provides proven
access to clinical functionality, workflow,
and collaboration tools at any location
connected to the enterprise through a
single applications server integrated with
PACS. It’s an integrated clinical solution
that’s multispecialty, multimodality, and
multivendor. It gives radiologists the
tools to access, create, and disseminate
actionable information throughout the
enterprise through a secure, real-time,
and collaborative platform, including Web
Collaborator medical networking tools.
Integrates to any PACS
IntelliSpace Portal features proven open
interfaces for integration with Philips
PACS and PACS from other vendors, and
is updated continually through the server,
providing desirable simplicity and scalability
while reducing the need to acquire multiple
workstations by modality and specialty
over the years.
The Philips IntelliSpace Portal provides
clinicians access to advanced multimodality
viewing and clinical applications anywhere
the network reaches. Based on the Philips
Extended Brilliance Workspace, IntelliSpace
Portal delivers multimodality images and
applications to clinicians inside and outside
the facility through proven thin-client
technology.
The IntelliSpace Portal Server handles the
complex processing of multimodality data
and streams images to the client over the
facility network or remotely through
a secure Virtual Private Network (VPN),
reducing the processing power necessary
on the client side.
General networking information
Most installations include a CT, MR, or NM
scanner and a workstation in addition to
the IntelliSpace Portal Client-Server system,
although it is possible to pair the scanners
with the Portal alone. The connection
between these systems is a simple TCP/IP
network.
There are two modes of operation (1 GB of RAM recommended)
for the IntelliSpace Portal
• Internal operation. The clients are PCs
located inside the healthcare facility, on the
same network as the Portal.
• Remote access. Client PCs are located
outside the clinical or hospital building.
To allow remote access, the hospital or
clinic must have or set up a virtual private
network (VPN) secure connection to the
Portal network.
The IntelliSpace Portal Server requires an
existing network. Scanners from Philips
support network speeds of up to 1 GB/s.
Ideal networks will provide 1 GB/s connections
among scanners or Portal Server because
Portal is a bandwidth-dependent application.
The greater the network speed, the better
the performance. Portal will perform
optimally at 1 GB/s.
Note:
• If you cannot ping the server across The included software tests clients’ PCs
the internal network, you will not for the minimum requirements.
be able to connect to the Portal.
1
Many laptops will support this larger matrix but only
if connected to an external monitor. The monitor should
be connected and the display matrix set to 1280 x 1024
before running the auto test.
Specifications subject to change without notice.
2
2
IntelliSpace Portal Client hardware
requirements
• Video card that supports Windows
DirectX® 9.0c or higher (for Portal V1.0 only)
• Minimum screen size of 1280 x 10241
(recommended) or 1024 x 786
• Minimum processor speed: 1.0 GHz 64-bit R2
(2.0 GHz recommended)
• Minimum memory: 512 MB of RAM • Network cards: 1 GB/s network adaptor
• Network adapter: 1 GB/s recommended
• 500 MB free disk space on drive C:\ Note:
• Three-button mouse with scroll wheel
highly recommended
• Video card should be dual monitor display
in order to utilize this feature
IntelliSpace Portal Client software
requirements
• Windows Installer V3.0 or later
• Either Windows XP ® (SP2), Windows
Vista®, or Windows 7®
• .Net ® framework 3.5 or higher
• Windows account administrative access
(for initial installation only; not necessary
for single user install)
IntelliSpace Portal Server
information*2
Dell™ T610 Server:
• CPU: Two Intel® Six-Core @ 3.46 GHz
• RAM: 32 GB
• Operating system: Windows Server 2008
• DVD-ROM drive
• Rack mounting kit
• The client’s antivirus program must allow
the Portal to communicate through the
firewall to function properly.
Testing clients’ minimum
requirements
Each Portal system is supplied with a
CD-ROM containing an executable file that
will test the client’s hardware and software
configurations for the minimum requirements.
Load the CD-ROM in the client’s CD-ROM
drive, and in the window that opens click
on “Perform Test.”
Note:
• The client software will not be installed
if the minimum requirements are not met.
• .Net components will be installed or
updated by the Client Software Installer.
 Responsibility:
Philips – software, LAN,
configuration, hardware
Portal Server
Images from scanner
client client
Responsibility:
Facility IT support – network, client software
Before installation
A Philips Service Engineer and Project
Manager will meet with your facility’s
installation coordinator to visit the site
prior to installation and verify site readiness.
Individual site layout and environmental
specifications are included in the final
installation drawings for each site.
Installing the Portal Client
via Group Policy
• Portal offers the option to system
administrators to perform remote updates
of all the Portal Clients installed on a
domain. For details refer to the Portal
Management Application Section
1.8 (available on the InCenter P/N
453567464541_B).
Note:
• Manual installations (either through web
or Client CD) may only be removed or
upgraded manually.
NM, MR,
or CT Scanner
EBW
Images from server
Net
client
client
Installation considerations
• It is strongly recommended to locate the
Portal Server in an IT (server) room or
another clean and secure environment.
• To avoid dust problems, place the server
on an elevated surface. Placing the server
directly on the floor causes DVD, RAM,
fans, and other components to collect dust
and dirt, causing failures.
• The server requires a UPS with
specifications of 1.5 kVA at 40% load IntelliSpace Portal Instructions for Use
for 10 to 15 minutes.
• Connect the servers to the facility network
using a network switch.
• Philips and your Facility IT support staff
have discrete areas of responsibility.
PACS
client
Connecting with authenticated
Windows users
• Authenticated Windows users may connect
to Portal without being asked for a user
name or password if the Portal server
is part of the user’s domain and is trusted
by the Portal server domain.
• Portal permissions with Windows users
are set by Portal administrator.
• For further details refer to
(P/N 453567464511_C) available for
download from InCenter.
3
Roles and Responsibilities
During IntelliSpace Portal installation

Authority
Philips Service Engineer
Facility IT Engineer
Responsibility
• Server system installation (KB, mouse, monitor, LAN network)
• LAN configuration of the server
• Client software installation
Note: The Service Engineer will train Facility IT on the Client software installation
• Client network and connection to server
Note: The Service Engineer will train Facility IT on the Server software installation

During IntelliSpace Portal maintenance

Authority
Philips Service Engineer
Facility IT Engineer
Responsibility
• Maintain server operating software (Windows 2008 server 64-bit edition)
• Maintain and upgrade server software
• LAN configuration of the server
• Maintain server hardware (per agreement with Dell)
• Client software upgrade
• Maintain administrative settings: users, passwords, client permissions, client network,
and connection to server

Philips Service Engineers will install the
Portal Server. 3 Coordination and teamwork
with your Facility IT staff is required for
connecting the server to the network.
Your Facility IT staff is responsible for
installing the Portal Client software pack,
with assistance from Philips for the first
client. Facility IT staff will be responsible for
configuring and installing subsequent clients.
Any user with administrator rights for the
PC must be present to adjust client software
settings. Client installation will take from five
to ten minutes for each client PC.
Server installation takes approximately
two hours (excluding options and travel
time). Networking normally takes up to
two additional hours. Network cabling
is unique to each site and must be planned
and coordinated separately prior to the
system delivery.
Refer to the handbooks supplied with
the equipment for full specifications
and operating conditions.

3
Only Philips-certified Service Engineers, Co-Op
customers, and authorized distributors may install
this equipment. Installation and warranty targets
can only be met if certified engineers are used.

4
Frequently Asked Questions
Q: Can the client be installed on Windows
Vista systems?
A: IntelliSpace Portal will work properly
with Windows Vista and Windows 7
as long as other client prerequisites
are met.
Q: What is the power requirement
for the server?
A: It has redundant power supplies,
requiring two 110V inputs. AC cord
rating is 15 Amps @ 120VAC or
20 Amps @ 240VAC.
Q: Is the Portal rack-mountable?
A: Yes, the Portal is rack-mountable and
a conversion kit is included with the
system to enable you to mount the
system in either square- or round-hole
rack systems.
Q: Can I use another hardware
manufacturer?
A: No, in order to comply with regulatory
requirements and to assure optimum
performance, IntelliSpace Portal is
delivered only as fully manufactured
with both software and hardware
provided by Philips.
Q: How does the remote Portal Client
access the Portal Server?
A: The Portal requires a VPN (Virtual
Private Network) connection to allow
the client to tunnel to the Portal. The
VPN SW and HW are not supplied by
Philips. The VPN secure connection is
required because of the multiple ports
used by the Portal to respond to client
requests. Using the VPN allows for all
ports to be securely accessible.
Q: What ports need to be configured Q: What is the meaning of the compression
to use the Portal remotely in the index (e.g. 80%)?
facility’s firewall? A: The compression index measures image
A: IntelliSpace Portal Version 4.x Server quality by comparison with the original.
requires the following “server incoming” Since 100% means “lossless,” 80% means
hospital or clinic firewall exclusions: “near lossless.”
• If TCP tunneling won’t be used,
then ports are: Q: What is the relation between image
– 80/443 quality and the compression index?
– 755 A: 100% means 2:1 to 3:1, or lossless
– 758 compression
– 780 • 80% means 7:1 to 10:1
– 9100-9200 TCP • 40% means 12:1 to 20:1
• If TCP tunneling will be used, For example, at 3:1 compression, typical
then ports are: 512 KB CT images become 170 KB.
– 80/443 At 20:1 the same image becomes 25 KB.
– 1080
– 9150 Q: Why does the ratio change for a given
compression index?
Q: Why do we use compression? A: The compression ratio depends on
A: We use compression to improve the content of the image. A “clean
system performance. image” with lots of air background will
compress much better (and therefore
Q: How do we compress the images? have a larger ratio) than a low dose,
A: We use JPEG for lossy compression and noisy image with little air in the
JPEG-LS for lossless compression. background.
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Q: Is the effect of compression on
performance always the same?
A: The slower the network, the more
beneficial compression will be to
performance.
Users may change the compression
index as desired by selecting
the highlighted icon in the picture
at the right.
Q: How do I know the Portal Client
and Server status?
A: The “Portal Status” can be viewed
in the system tray after starting the
program and logging on. Right-click
the Portal icon and select Status
(see picture at the right showing the
status on a client).
Our recommendation is to have
at least 500 MB memory free on the
client computer for the Portal.
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Q: Why can’t I burn a CD/DVD?
A: You may not have sufficient user rights
granted within your IT network
Q: How do I log on to a Portal Server using
a NAT Router?
A: The Portal supports a NAT IP through
a TCP tunnel. Check “Enable TCP
tunneling” in the Advance dialogue.
Q: Interacting with the images on screen
seems to be slow even when the
connection between the client and the
server meets the recommended speed.
A: If the client computer uses an on-board
Intel ® Graphics Media accelerator
(GMA) graphics card, it is strongly
recommended to update the video
driver, which may significantly increase
the interaction frame rate.
Q: What hardware is supported by Portal?
A: Currently the Portal Server is
only provided as a hardware and
software bundle on fully verified and
validated hardware configurations.
The production hardware currently
supported is Dell T610.
Q: Can we use different hardware and just
load the software?
A: No. It is not possible to install the Portal
Server software on user-provided
hardware configurations. The Portal is
manufactured under strict regulatory
and quality principles and governed as
a medical device. The development and
configurations of the Portal are strictly
controlled.
Q: Should the IntelliSpace Portal be placed
in the facility’s domain?
A: It is recommended adding the Portal
to the facility domain.

Q: Can the server be set to use Dynamic

Host Configuration Protocols (DHCP)?
A: The Portal cannot operate in this
environment. It requires a static IP.

Q: Why does it require a static IP?

A: It must be static because the devices
require a static IP address to direct the
clinical image data. The server supports
name recognition.

Q: Who assigns IP addresses to the devices?

A: Your facility’s IT staff will need to
provide Philips with a set of IP addresses
in the network structure to use for the
Portal, Extended Brilliance Workspace,
and scanners.
Q: When are the IP addresses assigned?
A: The IP address of the Portal will be
configured during the installation of
the client software on client PCs. If an
incorrect IP address is entered during
client installation or if the IP address of
the Portal changes, it is possible to enter
a new or corrected IP address during
client login. The Portal Client can access
server by DNS or WINS name.
Q: Can the client software be automatically
downloaded to a first time user?
A: Yes. Simply type in the IP addresses of
your Portal and add/install and this will
take you to the installer for your Portal.
Q: If there is an update to the client
software, will it be automatically available?
A: Not at this time. Users are sent
notification if there is an update to the
client software, but the update must be
manually installed. Future plans call for
the ability to automatically update clients.
Q: Are Windows automatic updates active
on the Portal Server?
A: No. Philips tests all updates to assure
the smooth operation of the server.
For a list of approved and validated
Microsoft security updates, refer to
the vulnerability evaluation report
available at: http://www.healthcare.
philips.com/main/support/
productsecurity/vulnerability_
tables.wpd.
Philips permits you to install only
security updates, which have the
“Recommended Customer Action”
as “Install Recommended solution.”
For each of these approved security
updates, the vulnerability evaluation
report mentions the Knowledge
Base (KB) Article related to each
security update. You can download
the respective update referenced
by the unique Microsoft KB number
from the Microsoft TechNet website
or from an internal server or repository.
Q: Can the client be installed on an
Apple ® computer?
A: Yes, but only on Apple Macintosh®
systems using Intel CPUs and either
running Windows XP under Mac OS
as a virtual machine, using Parallels
Desktop ®, or using Boot Camp ®
(a dual boot Mac or Windows XP
solution from Apple).

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Philips Healthcare is part of
Royal Philips Electronics

How to reach us
www.philips.com/healthcare
healthcare@philips.com

Asia
+49 7031 463 2254

Europe, Middle East, Africa

+49 7031 463 2254

Latin America
+55 11 2125 0744

North America
+1 425 487 7000
800 285 5585 (toll free, US only)

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Dell is a trademark of Dell Computer Corporation.
Intel is a trademark of Intel Corporation in the U.S. and/or other countries.
Parallels Desktop is a registered trademark of Parallels Holdings Ltd.

Please visit www.philips.com/intellispace

© 2011 Koninklijke Philips Electronics N.V.

All rights are reserved.

Philips Healthcare reserves the right to make changes in specifications and/or to discontinue any product at any time without notice or
obligation and will not be liable for any consequences resulting from the use of this publication.

Printed in The Netherlands.

4522 962 70271 * MAR 2011