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intents are related, and deciding how close in meaning the keywords are to the queries.
What are keywords and queries?
You already know what queries are: a user q uery is the set of words that a user enters into the
Google search engine. U ser intent is what the user hopes to accomplish by using the Google
search engine.
Keywords are words and phrases that advertisers choose in order to have their advertisements
to show up alongside particular Google search results. Despite the name, keywords don't have
to be single words. Most of the keywords you encounter in this project will contain multiple
words. Advertiser intent is what the advertiser hopes to accomplish by placing their ad
alongside a query that matches the keyword they’ve chosen. Advertisers often formulate
keywords very similarly to how users enter search queries, and expect their advertisements to
show on queries that have a very similar meaning to their specified keyword.
You should research the keyword and query to form an opinion about what the advertiser and
user meant by them, and what each may have been looking for.
Task Description
In each task, you will be presented with a keyword and a query. You will be asked to decide what
these terms mean, and how their user and advertiser intents are related to each other. We want
to know whether advertisements that are relevant to the keyword will also be relevant to the
query.
Before you begin, research each term by clicking on it to look at the Google search results page
for that term. If a keyword or query has several plausible meanings, focus on the one where the
intent makes the most sense within the context of the keyword-query pair as you answer the
questions in the task.
When you are ready, you will be asked to define h ow the intent of the keyword and the intent of
the query are related.
If you are not able to answer this question because the keyword or query is unclear,
ungrammatical, missing or in a foreign language, select the 'unrateable' checkbox next to the
keyword and query. You will then be asked to identify whether the problem lies with the keyword,
the query, or both.
Same The keyword and query have the same intent. They refer to the same product,
intent service or concept possibly using synonyms, paraphrases, or implied terms.
Query The query is a more specific case of the keyword. The query adds a more
more specific, non-implied, aspect, product sub-type, location, or brand, but preserves
specific the full intent of the keyword. Nothing is more specific in the keyword.
Keyword The keyword is a more specific case of the query. Some aspect of the keyword is
more not reflected in the query: the query may be missing a non-implied brand, location,
specific or product specification that is present in the keyword. Nothing is more specific
in the query.
Related The keyword and the query have related but different intents. For example, they
but are about related but different products. The query is at the same time more and
different less specific than the keyword. The query refers to an accessory or service for the
intents keyword (or the other way around).
Unrelated The keyword and the query have completely unrelated intents. For example, they
intents represent items from completely different non-overlapping product areas.
Below you will find additional guidance and specific examples that will help you correctly
categorize tricky and unclear cases.
Not every pair you rate will be as easy as the pair above. Below we review several common
types of Query-Keyword pairs that have the same intent. Sometimes you will encounter a mix of
the cases covered below. In this case, you should still select this option.
1) Synonyms: the keyword and query express the same intent using different words, for
example, synonyms or paraphrases.
safety shoes hazard The query may use synonymous words to refer to the same.
shoes
diaper bag men diaper The keyword paraphrases the query with additional words.
for a man bag
climate global The keyword and query are synonyms; they use different
change warming words but target the same concept.
2) Identical Search Intent: the keyword and query target the same information and express
essentially the same search intent.
In the table below are some examples of keywords and queries that have very similar search
intents. These keywords and queries target the same information even though they are not
exact paraphrases of each other.
Keyword Query
male infertility low sperm count how to get pregnant with low sperm
count
3) Implied Terms: the keyword contains an additional word or words that are always or almost
always implied by other terms in the query (or the other way around).
In the table below you can see keywords or queries that should be rated as having the same
intent even though the keyword or query has additional words that are not included in the other.
Keyword Query Explanation
toyota camry The Toyota Camry is a specific car model. It is fine to drop the
camry brand "toyota" here since it is implied by the model name
"camry".
houses for houses for Since Colville is in WA (Washington State), "wa" is implied by
rent in rent in Colville Colville.
Colville wa
daydream daydream v
r Since all daydream headsets are vr (virtual reality) headsets,
headset headset the term "vr" is implied in the keyword.
4) Implied Intent: the keyword has the same implied intent as specified by the query (or the
other way around).
A keyword or query has an implied intent if a user searching for a concept does not need to
specify that intent to achieve his or her goal.
Keyword Query Explanation
what is health health A user searching for "health insurance marketplace" probably
insurance insurance wants to find out details about it, so the keyword which offers
marketplace marketplace a definition should be treated as expressing the same intent.
vacation vacation Since vacation homes are almost always rented, the keyword
home r entals homes and query have the same intent.
play games games online A user looking for "games online" likely wants to play games
online online, so the keyword and query have the same intent.
christmas christmas gift When a user searches for gifts (in this case 'christmas gifts'),
gifts ideas they are likely to want gift ideas, so this query has the same
intent as the keyword.
5) Commercial Intent: the query expresses the intent to purchase the product or service
referred to by the keyword (or the other way around).
Keyword Query
acer laptop used The query is Although the addition of the word 'used' implies
acer more specific commercial intent, it also implies that the user does
laptop than the not seek new laptops, which is included in the
keyword. keyword.
train f rom train The keyword Although both the keyword and query both refer to
tahoe to sj sj to and query are trains between Tahoe and sj (San Jose), the keyword
tahoe related. and query have different directions of travel.
iphone iphon The keyword The keyword and query are about different products:
case ew ith and query are the keyword is about iphone cases while the query is
case related. primarily about iphones (that come with cases).
Again, the case depicted above is simpler than many cases you will see. Below we review
several common types of queries and keyword that should fall in this category.
office office Since an office desk is a type of office furniture, the query is more
furniture desk specific than the keyword.
2) Additional Aspect: the query has an additional non-implied aspect to its intent, but still
preserves the main intent of the keyword.
Keyword Query
3) Specific Product Intent: the query adds specific intent directly related to the product or
service referred to by the keyword.
Common additional intents include users looking for reviews, comparisons, coupons, or
discounts on a specific product or service.
Keyword Query
4) Specific Product Information: the query requests specific information about the properties
of the product, service or topic that the keyword refers to.
learn how long does it The user query asks for specific information about the
piano take to learn the aspect of the service offered by the keyword.
piano
hp hp notebook s
creen The keyword is about a specific product, and the query
notebook size requests information about a specific aspect of that
product.
Note: if the keyword describes a product or service and the information requested by the query
shifts the intent from the product or service to a problem with that product or service, you
should treat them as having related but different intents (option 4). For example, an advertiser
keyword "hp notebook" intends to offer "hp notebooks" while a user query "hp notebook won't
turn on" requests help with a specific problem with an "hp notebook". The problem the user has
is related to product, but they are distinct enough that they should be treated as related.
Similarly, if the query shifts the intent from a product to an accessory or service related to the
product, you should treat them as having related but different intents (option 4). F or example,
if the keyword is "hp notebook" and the query is "hp notebook power cord" (an accessory) or "hp
notebook repair" (a related service) , you should mark the keyword and query as having related
but different intents.
5) Request Additional Information: the query formulates a specific request or question about
the problem, topic, or question that the keyword refers to.
If the keyword offers a general problem, topic, or question and the query asks a specific
question or makes a specific request about the keyword, you should select this option.
Keyword Query
6) Specific Location: the query adds a location to the keyword or specifies a more specific
location than the keyword.
doctors doctors The query specifies doctors in a location while the keyword is for
near me doctors generally.
texas dallas Since Dallas is a city in Texas, the query is asking for a more
apartments apartments specific location than the keyword.
7) Specific Brand: the query adds a specific brand, business, or merchant to the keyword or
specifies a more specific brand, business, or merchant than the keyword.
Note: You should treat a query for a brand, business, or merchant to be more specific than the a
keyword for the main product or service the brand, business, or merchant is primarily associated
with. However, if a brand or merchant is associated with many types of products (for example,
Amazon is associated with a wide range of products), you should not consider it as more
specific than any of its particular products (for example, keyword 'books').
Keyword Query Explanation
printer repair epson printer The query specifies the brand of printer to fix.
fix
auto parts rockauto The query is about the merchant 'rockauto' that mainly
sells autoparts.
Examples that don't fall into this option (query more specific).
Below you will find some additional tricky examples that seem like they might belong in this
category, but don't.
Keyword Query Correct Explanation
Rating
set up set up The keyword Although one could complete the keyword with
chromecas is unrateable. "chromecast" to get the query, there is no way to
t know that the advertiser intended this. We can't
know what the advertiser meant because the
keyword is incomplete.
cast iron cast iron The keyword Although, the query only adds words to the keyword,
repair and query are the query shifts the intent from a product (cast iron)
related. to a service (repair) related to the product.
2015 2015 truck The keyword Although the query adds words to the keyword, the
truck for sale and query additional words only specify a commercial intent,
have the which can be assumed in the keyword.
same intent.
laundry target The keyword The query "target" picks out a merchant that sells
basket and query many products, including laundry baskets. However,
have related since Target does not primarily sell laundry baskets,
but different you should chose Related.
intents.
When rating, you should consider the same aspects of the keyword and query that you would
take into account when deciding whether the query is more specific than the keyword (option 2)
above.
If the keyword does not preserve the main intent of the query, do not choose this option: instead
mark the pair as having related but different intents (Option 4) or unrelated intents (Option 5).
Another way a keyword and query can be related is if they pick out entirely different sets of
items that still have something to do with one another. For instance the query, orange juice, and
the keyword, o range, should be treated as related because orange juice is m
ade from oranges.
Below we review several types of queries and keywords that should fall into this category.
1) Different Products: the keyword and query specify related but different products, services,
problems, or topics.
macbook pro macbook air Keyword and query are different models of the same brand.
large format used wide The keyword asks for the service "printing" while the query
printing format printers asks for the product "printer".
sofa recliner super size One product is a sofa, the other a chair.
recliner
2) Accessory/Service Shift: the keyword shifts the intent expressed in the query, for example,
the keyword refers to an accessory or a service for the query's product (or the other way
around).
macbook macbook The query is an accessory for the product referred to by the
pro pro keyword, so these have related but different intents.
keyboard
toyota car toyota The query "toyota" implies that the user is looking for toyota cars.
parts The keyword "toyota car parts" picks out accessories for Toyota
cars.
desktop pc desktop pc The keyword refers to a service related to the product referred to
repair by the query, so these have related but have different intents.
hairdresser training in The keyword offers the a hairdressing service in NYC (New York
s in nyc hairdressin City). The query is for a related service, namely training to become
g nyc a hairdresser in NYC.
granite granite The keyword refers to granite countertops while the query
countertop countertop specifies that the user is looking for images of granite
s s images countertops. The intents are related but different.
Note: If the query shows that the user's main intent is focused on the product in the keyword
itself, then the query is more specific than the keyword (option 2). For example, if the user is
looking for reviews of a product or service, wants to compare the product or service to other
alternatives, or is looking for coupons, discounts, or delivery of the product, the query is more
specific than the keyword.
3) Incompatible Aspects: the keyword and query refer to the same product, service, problem,
or topic but include incompatible locations, brands, merchants, or other properties.
Keyword Query
4) More and Less Specific: the keyword is at the same time more and less specific than the
query.
arthritis of arthritis of "cervical" is not reflected in the query. "surgery" is not reflected
the cervical the spine in the keyword.
spine surgery
first aid first aid "children" is not reflected in the keyword. "certification" is not
certification children reflected in the query.
used campers for The keyword offers used campers that may or may not be in
campers for sale in Virginia, while the query is for campers in Virginia that may or
sale virginia may not be used.
5) Direction Switching: the keyword and query refer to the same action, but switch directions.
The instructions for Option 1 (same intent) discussed cases in which the keyword and query can
use different words or different orders of words to express the same intent, but sometimes you
will encounter keywords and queries that use the same or similar words, but express different
intents. This is often the case when the order of the words in the keyword or query imply a
direction.
Keyword Query Explanation
turkey to toronto Both the keyword and query are looking for flights between Toronto
toronto turkey and Turkey, the keyword picks out flights from Turkey to Toronto, but
flight flight the query picks out flights from Toronto to Turkey, so the intents are
different.
rupee to today's The keyword and query specify different directions of the exchange
dollar dollar rate rate between Rupees and Dollars.
rate in rupees
today
translate translatio The keyword and query specify different directions for the translation
french to n german between French and German.
german french
Below are some examples of keywords and queries that are unrelated.
Keyword Query
luxury jaguar Since Jaguar is a brand of luxury cars, t he query is more specific than
cars the keyword.
big cats jaguar Since jaguars are big cats, the query is more specific than the keyword.
contact contact Since contact lenses are often called 'contacts', t he keyword and query
lenses s have the same intent.
address contact Since contacts can also refer to a list of people who's contact
book s information you have, t he keyword and the query have the same intent.
4. If a keyword or query has several reasonable interpretations and one is clearly more plausible
than the others, you should consider only that interpretation. For example, the keyword or query
[paris] could refer to plaster of paris or Paris, France. Because the interpretation Paris, France is
much more plausible, you should provide a rating as if Paris, France were the only interpretation.
The Unrateable Flag
If either the keyword, the query, or both are unclear, nonsensical, missing, or in a foreign
language, select the unrateable flag. If you select the unrateable flag, you will be asked to
specify whether the problem is with the keyword, the query, or both. Choose the appropriate
option and submit the task.
Note: If the keyword or query is in a foreign language, you should select the unrateable flag
only if the keyword or query is not something you would expect a typical speaker in the locale
to understand. For example, a query that was a mix of German and English should not be
marked unrateable in a German language task, since many people who primarily speak
German also know at least some English.
Note: Porn-related terms are expected for this task, and should be rated normally.
If either the keyword or the query is so ambiguous or so general that it is difficult to understand
its intent, it may not be rateable. If it’s not clear what the advertiser wanted when they chose a
keyword, or what the user was looking for when they entered a query, it may be impossible to
provide a rating. Below are some examples of keywords or queries that you should rate as
unclear or nonsensical.
Keyword Explanation
or Query
take The keyword or query "take" could refer to anything from 'taking pills' to 'take a
job'; it's too hard to rate this keyword/query because we cannot say what the
advertiser or user really wanted.
blue The keyword/query "blue" is too general for have a clear intent. The user or
advertiser could be interested in anything from blue dresses to the blue man
group.
banda The keyword or query is in Spanish while English ratings were requested.
larga
Keep in mind that not all keywords or queries that seem nonsensical actually are. It is important
to research the keyword and query to make sure that you are not misunderstanding its intent.
If you encounter a technical problem with this rating task, use the "Report A Problem" link in the
lower-right hand corner of the rating page.