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e-Learning - Remote Auditing

Programme overview

This e-Learning course is for individuals who need to conduct effective

remote audits (aka virtual audits) of quality management systems (QMS).

Remote audits are applicable to –

an organization’s own QMS

a ‘sister’ company’s QMS
a supplier’s QMS

TEC have packaged everything needed into this practical e-Learning

course to ensure that participants will feel confident to plan, prepare,
perform and report the results of remote audits based on AS9100, IATF
16949, IRIS or ISO 9001 using a ‘process-based approach’ – in the same
way as the Certification Bodies.
Particular attention is given to the use of Information and Communication
Technology (ICT) to optimize effectiveness and efficiency, and
Confidentiality, Security and Data Protection (CSDP) considerations
involving legislation and regulations which may require additional
agreements from both sides.

A combination of quizzes, tests and personal assignments are used to

ensure understanding of the principles and practices associated with
remote audits.

Other sources of information/guidance provided by the IAF (International

Accreditation Forum) and the ISO (International Organization for
Standardization) are referenced.

Programme details

Overview of remote auditing

The remote audit method

Benefits of remote auditing
Test: overview of remote auditing

Standards and documents relating to remote auditing

IAF documents and ISO standards

Personal assignment: review of standards/documents relating to
remote auditing
Optional purchase of ISO 19011

Use of the standards and documents

ISO 19011 – Guidelines for auditing management systems

IAF – ISO 9001 Auditing Practices Group - Guidance on: REMOTE
AUDITS
 Quiz: terms, standards and documents

The role of ICT in remote auditing

ICT facilitates remote audits

Use of ICT during remote audits
Quiz: the role of ICT in remote auditing

Feasibility of a remote audit

People considerations
Bandwidth considerations
Quiz: feasibility of a remote audit

CSDP and Risk considerations

Confidentiality, Security and Data Protection

Risk management
Quiz: CSDP and Risk management

Remote audit purpose, objectives, scope and criteria

Definitions of audit purpose, objectives, scope and criteria

Remote audit activities and 'targets'
Test: remote audit purpose, objectives, scope and criteria

The remote audit process and steps

Core aspects of an audit

The 8 steps of remote auditing process

Step 1: Live/telecom or ICT

Send questionnaire
Personal assignment: customize the Pre-audit Questionnaire
Confirm site ICT ability
Review questionnaire
 q
Agree remote audit scope

Step 2: Off-line

Identify QMS processes

Test: identify standard requirements for QMS processes
Create audit questions
Determine audit duration
Devise practical audit plan

Step 3: Live/ICT

Live check of ICT

Confirm CSDP measures
Agree audit plan/date(s)
Identify key personnel
Quiz: checklist of pre-Opening Meeting issues

Step:4 Live/ICT

Opening meeting
Personal assignment: opening meeting agenda
Undertake remote audit
Quiz: sample size determination
Exercise: turning closed questions into open questions
Quiz: collecting and recording objective evidence
‘Wash-up’ meeting
Containment actions

Step 5: Off-line

Create NCRs
Test: understanding & locating elements of an NCR
Draft Audit Report
Confirm day/time for Closing Meeting
Step 6: Live/ICT

Closing Meeting
Personal assignment: closing meeting agenda
Present the NCRs
Request corrective actions
Agree ‘follow-up’ actions

Step 7: Off-line

Verify corrective actions

Test: verifying corrective actions
Resolve any issues
Finalize/send Audit Report
Confirm closure of audit

Step:8 Live/ICT

NCRs not closed out

Agree a way forward!

Programme benefits

The objective is to qualify practitioners who will be able to undertake

effective remote audits using a variety of ICT software.

The auditor’s objective remains unchanged – to obtain and evaluate

objective evidence to determine the extent to which the audit criteria has
been fulfilled.

Understand how to adopt the same basic auditing techniques to remote

audits, including being –

objective
open minded
 diplomatic
listening
respectful to the auditee

Learn how to view documents, records and workplace locations ‘live’ using
video conferencing.

Learn how to request documented information and photographs to be e-

mailed prior to the remote audit.

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Buy now

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e-Learning - Remote Auditing

The course is delivered as an online e-Learning module via the TEC

Transnational Ltd learning platform - personalised for learners. Set the
number of learners and provide their email addresses at the checkout.

£195

e-Learning: Remote Auditing

Buy now

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