GRADE 11

BUSINESS STUDIES
CONTROL TEST
AUGUST 2021

MARKS: 100
TIME: 1hr 30 MINUTES
SECTION A
QUESTION1
1.1.1 business….. is often defined as managing the triple bottom line

A. success
B. sustainability
C. profitability
D. productivity

1.1.2 a visual presentation of a set of sales figures shown as a series of rectangles

A. table
B. diagram
C. bar graph
D. line graph

1.1.3 verbal presentation ……

A. can be heard
B. done orally
C. public speaking
D. all of the above

1.1.4 an entrepreneur should not give up

A. desire for responsibility

B. management
C. perseverance
D. all of the above

1.1.5 a clear outline of how the business will achieve its vision

A. long term goals

B. short term goals
C. mission
D. leadership

1.2 match column A with column B

COLUMN A COLUMN B

1.2.1 customer base A. Being one of a kind, unlike anything

else
1.2.2 sustainability B. A group of people who regularly buy
good and services from a business.
1.2.3 uniqueness C. Yielding financial gain.
 1.2.4 profitability D. The collecting name given to all
kinds of organisation and
association that people are free to
join.
1.2.5 civil society E. Ability to maintain at a certain rate or
level

1.3. define the following :

1.3.1 risk
1.3.2 flexibility
1.3.3 business plan
1.3.4 vision
1.3.5 persistence
SECTION B
CHOOSE ONE QUESTION
QUESTION 2
2.1 Define the meaning of entrepreneur. (1)
2.2.1 Read the following scenario and answer the questions that follow:

ENTREPRENEURIAL QUALITIES Motivation

A
B
C

2.2.2 State any other entrepreneurial qualities. (4)

2.3 Outline the key success factors for businesses. (6)
2.4.1 elaborate the meaning of an action plan (2)
2.4.2 explain the importance of an action plan (8)
QUESTION 3
3.1 Discuss the following planning tools that are needed to transform business plan into an
action plan
3.1.1 Gantt chart (4)
3.1.2 Timelines (4)
3.1.3 Project planning (4)

3.2 Outline the different types of visual aids (10)

3.3 Ways to respond questions in a non-aggressive manner (8)
SECTION C
CHOOSE ONE QUESTION FROM THIS SECTION
QUESTION 4

Mr Meyer, a sales representative, planned to make a presentation on the principles of

insurance. He decided to make flyers to enhance his presentation. However, the
presentation was unsuccessful due to his inability to handle feedback in a professional
manner.

➢ Difference between verbal and non-verbal presentation

➢ Factors that the presenter must consider when designing a presentation
➢ Factors that must be considered when composing a flyer
➢ Handling feedback in a non-aggressive and professional manner after a presentation
(40)
QUESTION 5

SIFISO FLOWERS ( SF) Sifiso is the owner of a flower shop. He has a BCOM degree. He used all his
inheritance to start a business, even though he did not have the business experience. He worked
extra hours to make his business a success as he was determined to achieve his dream.
➢ Discuss five entrepreneurial qualities that an entrepreneur should possess
➢ Outline the success factors in terms of:
• Sustainability
• Profitability
• Customer base
(40)