ENGINEERING MANAGEMENT (ENGG 520): PRELIM EXAM

QUESTIONNAIRE

Name:
Course & Year: Schedule:
Name of Instructor:
This activity is an application of
TLO1: Compare and contrast different managerial roles and functions in relation to the engineering philosophies
TLO2: Describe planning as a function of management and the tools for forecasting

INSTRUCTIONS: write your answers on a separate sheet (word). Write the answers only.

I.MULTIPLE CHOICES: For each of the following multiple-choice questions, choose the best answer by writing the letter only on your
numbered answer sheet.

1. The management function concerned with setting organizational goals is called:

A. organizing
B. leading
C. planning
D. controlling
E. coordinating

2. _______ roles pertain to relationships with others and are related to human skills.
A. Interpersonal C. Decisional E. Spokesperson
B. Informational D. Disseminator

3. The figurehead role is being filled by a manger when he or she

A. Seeks current information from periodicals
B. Handles symbolic activities for the department
C. Transmits important information to subordinates
D. Allocates equipment to departments
E. Negotiates with a supplier about a late shipment

4. Conceptual skills are needed by _____ managers, but especially by _____ managers.
A. Few, first-line C. Intellectual, personnel E. Few, middle
B. All, middle D. All, top

5. Technical skills are needed by ______ managers.

A. Top C. First-line E. Project
B. Middle D. Staff

6. The major difference between managers and nonmanagers is

A. The shift from reliance on technical skills to focus on human skills
B. That managers are always smarter than nonmanagers
C. The fact that managers are taller than nonmanagers
D. That all nonmanagers want to become managers, but not all managers want to become non managers
E. The fact that non managers work harder than managers

7. A manager who is not a good communicator is failing to perform the _____ role well.
A. Negotiator C. Leader E. Spokesperson
B. Figurehead D. Monitor

8. A manager who is known for innovation is successfully filling the _____ role.
A. Figurehead C. Monitor E. Negotiator
B. Disseminator D. Entrepreneur

9. If a subordinate came to the supervisor seeking advice about a personal problem, an effective manager should
A. Listen to the employee and help if at all possible
B. Not waste time with personal affairs on the job
 ENGINEERING MANAGEMENT (ENGG 520): PRELIM EXAM
QUESTIONNAIRE
C. Tell the subordinate to tell it to the personal department since that department is trained to deal with personal
problems
D. Personally try to solve all problems that subordinates have
E. Listen only if the subordinate is of the same sex

10. As a first-line manager one should be most concerned about which of the following
A. A downturn in the economy
B. A worker who has just broken the rule concerning the wearing of safety glasses
C. The quality control manager and the production manager don’t seem to get along with each other
D. The company’s largest customer just decided to buy from a competitor
E. There is a rumor of a hostile takeover attempt by a “corporate raider”

11. What does a plan specify?

A. Resource allocation C. Future ends E. All of the above
B. Schedules D. Actions

12. Which of the following indicates the correct chronological sequence of plans and goals
A. Plans must precede goals so that goals remain practical and realistic
B. Goals must precede plans so that we know what we plan for
C. They must occur simultaneously and influence each other
D. They must occur simultaneously, but be independent of each other to be objective
E. Goals must precede plans, but remain independent of the planning process

13. The _________ describes the organization’s values and aspirations

A. Strategic goal C. Corporate plan E. Strategic plan
B. Planning premise D. Mission Statement

14. The ________ level of management is responsible for strategic goals

A. Lowest C. Top E. Middle and top
B. MIddle D. Lowest and middle

15. Effective goals should

A. Be left somewhat vague to allow flexibility
B. Not specify key areas of responsibility to permit innovation in new areas
C. “reach for the stars” regardless of abilities so employees will always be required to do better
D. Have defined time limits of their accomplishment so their achievement cannot be put off
E. Not be linked to rewards because so many things outside the control of the individual can cause goals not to be met

II. TRUE OF FALSE: Erasures of any sort are considered incorrect. (Write your Answers as T or F on your numbered answer sheet)

_____1. “If you want anything done right, you should do it yourself” is the essence of sound management

_____2. While good planning will help an organization, poor planning can never hurt.

_____3. Effectiveness means doing the right things, efficiency means doing things right

_____4. A good manager needs to be able to communicate his vision of the company to subordinates.

_____5. It is possible for an organization to be both efficient and effective at the same time since efficiency may use the resources in
such a way as to preclude effectiveness.

_____6. A manager who is presenting an award is filling an informational role

_____7. A first-line manager is most concerned with accomplishing day-to-day objectives.

 ENGINEERING MANAGEMENT (ENGG 520): PRELIM EXAM
QUESTIONNAIRE
_____8. When a manager is resolving a conflict between two subordinates, he or she is filling the disturbance handler role.

_____9. Today’s managers recognize the importance of staying connected to customers and employees on a daily basis.

_____10. Most managers usually find time for quiet reflection, which is why many subordinates feel that managers do not work very
hard

III. ENUMERATON: (1 pt. each) Erasures of any sort are considered incorrect. (Write your Answers on the answer sheet provided.)

1-4) What are the four management functions?

5-7) What are the three mangerial roles according to Henry Mintzberg?

.
8-10) What are the three management philosophies?

IV. ESSAY: (10 pts each: 4pts – clarity. 4 pts – organization, 2 pts - neatness) (Discuss your answers in not more than 5 sentences. Write
your Answers on the spaces provided.)

1. Explain why is it important to understand that managers have different type of roles?

2. What is the importance of strategic planning in an organization?

 ENGINEERING MANAGEMENT (ENGG 520): PRELIM EXAM
QUESTIONNAIRE

V.PROBLEM SOLVING. (30 pts). Complete the table below by computing the sales forecast for each period using the simple moving
average method, weighted moving average method, and simple exponential smoothing method.

YEAR SALES 3-year simple moving 3-year weighted moving

average forecast average forecast

2005 Php 100,000

2006 Php 150,000
2007 Php 200,000
2008 Php 300,000
2009 Php 125,000
2010 Php 350,000
2011 Php 400,000
2012 Php, 325,000
2013 Php 450,000
Weight: 0.4- most recent year
0.3 – 2nd most recent year
0.3 – 3rd most recent year

YEAR SALES Forecast using simple Forecast using simple

exponential smoothing (α = exponential smoothing (α =
0.4) 0.8)
2005 Php 100,000
2006 Php 150,000
2007 Php 200,000
2008 Php 300,000
2009 Php 125,000
2010 Php 350,000
2011 Php 400,000
2012 Php, 325,000
2013 Php 450,000
2014 Php 475,000
2015 Php 500,000
 ENGINEERING MANAGEMENT (ENGG 520): PRELIM EXAM
QUESTIONNAIRE

VI. SWOT ANALYSIS (write the numbers belonging to S,W, O and T)

A civic club in Baguio City is preparing their Strategic Plan for the year 2019-2020. The club is currently analyzing the internal and
external factors affecting their club and there were 15 results from the data gathering phase. Now, they are ready to classify these
results in the SWOT matrix. Help them classify by writing the number in the correct space provided below.

Strengths Weaknesses

Opportunities Threats

RESULTS of the DATA GATHERING

1.Poor reputation among service clubs in some areas in 9.Weak local economy with businesses closing
Baguio City

2. Membership growth, 20 percent every year 10.Other local civic clubs with less attractive programs
and services for their members.

3.An aggressive membership campaign by another 11. Poor meeting place and/or food
local civic club

4.Local university with civic-minded faculty and 12. Weak support for local community needs projects
administrators

5.Strong local economy with new businesses opening 13. A substantial increase in the charge for club
meeting space or meals

6. Strong support for local community needs funding 14. Lack of membership among vocations with local
 ENGINEERING MANAGEMENT (ENGG 520): PRELIM EXAM
QUESTIONNAIRE
presence

7.Up to date constitution and bylaws 15. Strong support of officers within the club

8.Declining membership