BERLITZ VOICE ASSESSMENT

*Download MS Teams App in your phone or in your PC/ Laptop

-no technical questions, no questions about call center, all questions are just everything about you

Possible Questions

1. Tell me something about yourself

2. What are the changes that you notice right now in your hometown compared when you were
young/ when you were growing up?
3. What changes do you want to make in your home town? How will make that change possible?
4. What’s the brand of your phone? Why did you choose that brand? Do you like it more than
other brands like IPhone, why?
5. If you will be given a chance, what will you say on your younger self?
6. What is your motto/ the golden rule that you follow?
7. Give at least 3 good characteristics that you have.
8. If you are a super hero, what super power do you want to possess for you to resolve the
problems in the Philippines
9. What is that something that you don’t have, that you really want to have?
10. If I’m a genie and I will give you 3 wishes, what will be your wishes?

Tips:

-Be enthusiastic and be confident throughout the call

-Avoid stuttering and dead air

-Share only your hobbies, interest or likes that you are very familiar with

-Don’t give short answers, explain your answers and give examples if possible

-Be talkative

-As much as possible no short answers, always upport your answers with 2-3 sentences

-If the assessor shares information about him or her, acknowledge it and If applicable, add more
information to what the assessor said. You can also ask questions to the assessor.

-Use idiomatic expressions

-Use some uncommon words

Watch and practice using the YouTube videos below

https://youtu.be/ECjgD3w4L7I

https://youtu.be/4-w_qb2FFTg