OPERATION MANAGER

UMER SHAHID

OBJECTIVES
To Work for dynamic and Progressive
EDUCATION
Organization. Offering sample
opportunities for Experience and Growth.
B.Com 2nd Div.
Islamia University Committed to Perform Quality Work by
Bahawalpur
applying professional Knowledge.
D.B.A
Board of Intermediate &
Secondary Education EXPERIENCE
Bahawalpur
Matric 2nd Div. ●OG I Branch Operations Manger in United Bank
Board of Intermediate & Limited Since 06 Jan 2014 to Dated
Secondary Education (Working as a BOM in F7,F6,E11,F10,G13 and G8
Bahawalpur
Branch)

Job Description

CONTACT ■Ensuring delivery of best possible customer

services, controlling TAT. Preparing branch for
Mystery shopping by providing continuous coaching
House # 416/3 Street No
14 Sector III and guidance of bank products/Rules
Airport Housing Society
Regulations/Policies & procedures to staff.
Rawalpindi

0333-5441174
■Ensuring the working of branch as per
haierumer4@gmail.com internal/external/SBP audit and compliance of audit
report.
31304-1236643-5

■Ensuring cash on hand in branch as per HO/SBP

requirements including its disposal. Controlling
expenses and ensuring no instance of leakage of
income.
 PERSONAL DETAILS
EXPERIENCE
●Father name : Shahid Tufail ■Ensuring dash board exceptions are properly

●Date of Birth : 22-09-1983 closed as per bank requirement.

■Responsible for overall administration of the

●Nationality : Pakistani branch including staff matters, staff leave,

branch environment etc.
●Marital Status : Married ●OG III in MCB Bank Ltd Since 09 Jan 2012 to
Dated 20 Dec 2013.
●CNIC No : 31304-1236643-5 ●Working Experience in Silk Bank Ltd Since 10
Aug 2010 to Dated 07 Jan 2012.
LANGUAGES ●3 & half Years Working Experience in MCB
Bank Ltd. Since Oct 2006 to Dated 09 Aug 2010.
●Urdu
●Punjabi OPERATIONS DEPARTMENT
●English Accounts Department
Job Description : Preparation of Tax returns
& Major Contribution : Checking of daily
SKILLS activity of the Branch

●Operating System. ■HR Management

●MS Office. ■Reconciliation report with other banks & with

●Internet & E-mal. Head Office

■Preparation of the budget of the Branch
■Expense vouchering

REFERENCES
●Will be gladly provided on Remittances Departments
■Issuance of DD, P.O, CDR
demand
■Clearing, Online

Account Opening
■Account Opening
■Customer Due Diligence
■Monitoring of Customer Accounts according
to KYC

Information Technology
■ ATM Balancing
■ Day End and Day Start