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  • Ci Pretest

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    Helen Grace Am-is
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    The document contains a pre-test for continuous improvement with 4 multiple choice questions. The test asks about the number of stages in the continuous improvement process, identifying the "voice of the customer", and a key process for identifying where issues or problems are located.

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    The document contains a pre-test for continuous improvement with 4 multiple choice questions. The test asks about the number of stages in the continuous improvement process, identifying the "voice of the customer", and a key process for identifying where issues or problems are located.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    5 views1 page

    Ci Pretest

    Uploaded by

    Helen Grace Am-is
    The document contains a pre-test for continuous improvement with 4 multiple choice questions. The test asks about the number of stages in the continuous improvement process, identifying the "voice of the customer", and a key process for identifying where issues or problems are located.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 1

    CI PRE TEST

    DIRECTION: WRITE THE LETTER OF THE CORRECT ANSWER.

    1.HOW MANY STAGES ARE THERE IN THE CONTINUOUS IMPROVEMENT PROCESS?

    A.5 B.3 C.4 D.8

    2. IT IS A QUALITATIVE PHRASE OF THE COSTUMER’S WANTS AND NEEDS STATED IN THEIR OWN

    LANGUAGE.

    A.ROOT CAUSE ANALYSIS B.WHY WHY DIAGRAM C.VOICE OF THE COSTUMER D.STORM CLOUD

    3.THIS PROCESS IS THE KEY IN IDENTIFYING WHERE THE ISSUE OR THE PROBLEM IS LOCATED.

    A.WALK THE PROCESS B.VOICE OF THE COSTUMER C.STORM CLOUD D.PROCESS APPING

    4.

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