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By: Olivia Montgomery, PMP and Rahul Kumar on August 14, 2020
I have the responsibility for tasks but not the authority needed to complete them.
Decisions are reversed like a week after they’re made. What gives?
If these sentiments are shared in your project team, odds are the entire project
effort is struggling because of a lack of clear roles and responsibilities. A RACI chart
can be an excellent tool to help solve this problem.
To get you started, we’ve made a RACI template for you here (there’s an example
for a website launch under the blank chart). Follow each step below to fill out the
chart for your project.
PRO TIP: Use names whenever it makes sense—as opposed to job titles or teams.
This helps solidify the commitment of the person in their role on the RACI matrix.
Step 3: Draw a matrix with a row for each team member and a column for
each particular task/milestone.
What Is a RACI Chart?
Here’s Everything
You Need To Know
You can easily use Microsoft Excel or another software program to create a RACI
chart.
Step 4: Fill in each box with the corresponding R, A, C, and I to designate the
role of each person for every task.
For the client approval milestone in the aforementioned website building example,
the project manager would be responsible for getting the client’s approval, the
executive sponsor would be accountable, and the developer needs to be informed
of the outcome.
Step 5: Discuss, analyze, and get approval from the project team.
To take our example again, it’s possible the executive sponsor wants to be the
person who meets with the clients to get their approval, hence they would be
responsible for this task.
Step 6: Provide everyone a copy. You can just email the file out to everyone.
We really like this simple RACI chart that Adrian Neumeyer, founder and CEO of
website Tactical Project Manager, created for a fictitious construction project.
What Is a RACI Chart?
Here’s Everything
You Need To Know