Dialog between front desk and customer

dialog 1

Customer service: Good morning, Ma’am. How can I help you?

Customer: I want to make a saving account.

Customer service: Alright, Ma’am. Please fill this form.

Customer: Okay. (After a few minutes). Here it is.

Customer service: May I see your ID card?

Customer: Here.

Customer service: Could you type the password that you want, please?

Customer: Yes.

Customer service: Once again, please. And please sign here, Ma’am.

Customer: Done.

Customer service: Alright, Ma’am. Your saving account is ready. You can use it start from today. This
is your passbook and this is your ATM card. Is there anything you want to ask, Ma’am?

Customer: No. Thank you. I think I understand how to use it.

Customer service: Very well, Ma’am. Thank you for using our service. Have a good day.

Questions

1. Where does the conversation take place?

2. When does the woman come to the customer service?

3. What does the woman need?

4. Does the customer service help to explain how to use the ATM card?

5. Translate the conversation into bahasa