 

Customer Support

For all Air Canada inquiries, including new Air Canada

reservations, changing or cancelling your reservation, or flight
information.

Flight Info and Reservations

1-888-247-2262

Toll free 24hrs/7days within Canada and the U.S.

Other numbers

Delayed or Damaged Baggage

1 888 689-BAGS (2247)

Please let us know  if you have a WorldTracer file

and you have not been reunited with your bags
within 3 days.

Air Canada Customer Relations

Do you have a travel related concern or compliment
you would like to submit?

Send us an email 

For all Aeroplan-related inquires, including changing or

cancelling a flight reward, your Aeroplan account, or for
missing points.

How can we help you?

Type your question hereSearch

Most Common Questions

What are the size and weight restrictions for baggage?

How can I change or cancel my reservation?

Can I select my seat in advance?

Can I get a refund for a ticket I didn't use?

How do I check in and get my boarding pass?

How do I report a missing or damaged bag?

Can I change or cancel an Aeroplan flight reward?

Where can I request missing Aeroplan points?

Do my Aeroplan points expire?

Explore Other Topics

Missing Bags Receipt Requests 

Refund Services Cancel an Online Booking

?
Lost Items Frequently Asked Questions

eCoupons and Travel Customer Service Plan

Vouchers

How can we help you?

Do you have a question or comment for us? You can look through our
topics to see if we've already covered your question, or contact us by phone
or email anytime.

- Help topics -

Go

CUSTOMER SUPPORT SPECIAL OFFERS

Contact Information View Special Offers

Baggage Fees and Optional Subscribe
Services
Modify Preferences
Baggage Fee Changes

ABOUT AIR CANADA

Media Centre
Official Languages
Travel Agents
Voted Best Airline in North
Careers America

General Conditions of Carriage & Tariffs | Customer

Service Plan | Privacy Policy | Cookies Policy

   

 Indicates an external site which may not meet accessibility

guidelines.