Here are six user stories that address the six customer needs identified in the scenario:

1. As a potential customer, I want to easily find out which plants are easiest to care for so
that I can choose a plant that fits my lifestyle and skill level.
2. As a new plant owner, I want to be able to access care instructions easily so that I can
properly care for my plant and prevent it from wilting or dying.
3. As a new plant owner, I want to have the right tools to care for my plant so that I can
properly trim and water it.
4. As a new plant owner, I want to be reminded when to water my plant so that I can keep it
healthy and thriving.
5. As a new plant owner, I want to be able to get expert help and advice quickly in case I
have any questions or concerns about my plant's health.
6. As a new plant owner, I want to have a hassle-free way to return my order in case my
plant doesn't survive or I'm not satisfied with my purchase.

Step 3: Create acceptance criteria Create at least two acceptance criteria for each story, and add
them to the template. Remember that acceptance criteria help your team establish a Definition of
Done. They represent the things your team needs to accomplish before they can consider the user
story complete. For example, the acceptance criteria for the Bonsai styles user story could
include: "Customers can access a guide to different styles (formal & informal upright, broom,
cascade, etc.) on website" "Customers can take a quiz to match their trees to suitable styles" Step
4: Check your stories against the I.N.V.E.S.T. criteria Next, consult the I.N.V.E.S.T. framework
to make sure your user stories are concise, specific, and actionable. Independent: The story’s
completion is not dependent on another story. Negotiable: There is room for negotiation and
discussion about how to complete the story. Valuable: Completing the user story will deliver
value for the user role. Estimable: The Definition of Done must be clear so that the team can give
the story an estimate. Small: Each user story and the work necessary to complete it should fit
within a planned Sprint. Testable: A test can be conducted to make sure the story meets the
acceptance criteria (even if the test is not yet planned). You may not be able to account for all the
I.N.V.E.S.T. criteria in this exercise, but you should try to meet as many as you can. If a story
meets three or fewer criteria, consider revising it. Step 5: Title each user story Create a title for
each story and add it to the template. The titles should briefly describe the desired outcome for
the user role, so the team can reference them quickly. Step 6: Add an epic title Create an epic
title that can serve as a heading or a theme for all six stories—for example, “Plant Care
Initiatives”—and add it to the Backlog template. Note: Keep in mind that a real Product Backlog
would encompass all aspects of the project, including many different epics. For your reference,
we have created a second epic as an example.

Here are the six user stories with acceptance criteria, titles, and an epic title:

User Story 1: Title: Easy Access to Care Instructions Epic Title: Virtual Verde Plant Care As a
new plant owner, I want to be able to access care instructions easily so that I can take care of my
plants properly. Acceptance Criteria:
  Customers can access care instructions from the website or receive a printed version with
their order.
 Instructions should be concise, easy to follow, and tailored to the specific plant.
 Customers can access video tutorials demonstrating how to care for their plant.

User Story 2: Title: Identify Easy-to-Care-For Plants Epic Title: Virtual Verde Plant Care As a
potential customer, I want to know which plants are easiest to care for so that I can choose the
right one for me. Acceptance Criteria:

 Customers can sort plants based on difficulty level on the website.

 The website displays the top 5 easiest plants to care for.
 The website includes a brief summary of the care requirements for each plant.

User Story 3: Title: Reminder for Watering Plants Epic Title: Virtual Verde Plant Care As a busy
person, I want a reminder for when to water my plants so that I don't forget and harm them.
Acceptance Criteria:

 Customers can sign up to receive email or text reminders to water their plants.
 The reminders can be customized to the customer's preferred frequency and time of day.
 Customers can adjust or cancel reminders at any time.

User Story 4: Title: Expert Help and Advice Epic Title: Virtual Verde Plant Care As a new plant
owner, I want to be able to get expert help and advice quickly so that I can get answers to my
questions. Acceptance Criteria:

 Customers can access a chatbot or live chat feature on the website to ask questions about
their plants.
 The chat feature should be available during business hours.
 The chatbot should be able to provide answers to frequently asked questions.

User Story 5: Title: Right Tools for Plant Care Epic Title: Virtual Verde Plant Care As a new
plant owner, I want to have the right tools to care for my plants so that I can do so efficiently and
effectively. Acceptance Criteria:

 Customers can purchase care toolkits with their plant orders or separately on the website.
 The toolkit includes a watering can, pruning shears, and fertilizer.
 The toolkit includes instructions for use and care.

User Story 6: Title: Hassle-Free Returns Epic Title: Virtual Verde Plant Care As a customer, I
want a hassle-free way to return my orders in case I am not satisfied with the plant or service.
Acceptance Criteria:

 Customers can return their order within 30 days of purchase for a full refund.
 The website provides clear instructions on how to initiate a return.
 Customers are not required to provide a reason for the return.
Note: Remember that the team should continue to prioritize and