To: opsdirector@officegreen.com; productdirector@officegreen.

com;
hrspecialist@officegreen.com; srvphr@officegreen.com

Subject: Urgent: Plant Pals Project Delivery Issues and Proposed Solutions - Escalation

Dear Director of Operations, HR Specialist, Senior Vice President of Human Resources, and
Director of Product,

I am reaching out to you today to address a critical issue that has arisen in the Plant Pals
project. As you know, we are currently in the testing phase of the project, but we have already
encountered some significant problems that could impact the project's success.

One major issue we have encountered is a shortage of drivers, which has resulted in our team
being unable to deliver all orders on time. As a result, only 80% of the plants have been
delivered successfully, and we have already experienced customer cancellations and reduced
satisfaction levels.

To avoid further setbacks to the project timeline, revenue, and product quality, it is imperative
that we raise our on-time delivery rate to at least 90%. We have several ideas to improve future
delivery rates, but we need your support and expertise to make them a reality.

I would like to request a meeting with you as soon as possible to discuss the situation and
present our recommendations. Please let me know your availability so we can schedule a
meeting at your earliest convenience.

Thank you for your attention to this critical matter