To: opsdirector@officegreen.com; productdirector@officegreen.

com;
hrspecialist@officegreen.com; srvphr@officegreen.com
Subject: Urgent Attention Required: Plant Pals Project Delivery Issue

Dear Director of Operations, Director of Product,

I hope this message finds you well.

As the Project Manager for the ongoing Plant Pals project, I am reaching out to bring to your
attention an urgent matter that requires immediate consideration and action.

Our team has made significant strides in the initial phases of the project, including the
successful installation of software to manage incoming orders and the commencement of test
shipments to our valued customers. However, we have encountered a critical challenge that
demands swift attention to ensure the project's success.

The primary issue we are currently facing revolves around our delivery operations.
Regrettably, we are experiencing a shortfall in our available pool of delivery drivers, resulting
in an on-time delivery rate of only 80% for our Plant Pals orders. This deficiency has adversely
impacted customer satisfaction, leading to cancellations of subscriptions by some of our
valued clientele.

To meet our project objectives and sustain customer confidence, it is imperative that we
elevate our on-time delivery rate to a minimum of 90% for the forthcoming batch of shipments.
Failing to achieve this target poses significant risks, including potential setbacks in our project
timeline, compromising product quality, and a detrimental effect on our revenue stream.

We have several proposed strategies to address this pressing issue and enhance our future
delivery rates. However, to ensure alignment with broader organizational goals and optimize
resource allocation, I am seeking your guidance and support in discussing these
recommendations with senior stakeholders. Your valuable insights and input are crucial in
determining the most effective course of action to rectify this challenge promptly.

I kindly request a meeting at your earliest convenience to delve into the specifics of these
proposed solutions and collaboratively determine the best path forward. Your leadership and
expertise will undoubtedly play a pivotal role in steering us towards a resolution that
safeguards the success of the Plant Pals project.

Thank you for your prompt attention to this matter. I am available at your convenience to
discuss this further.

Best regards,

AC
Project Manager
Plant Pals Project