To: opsdirector@officegreen.com; productdirector@officegreen.

com;
hrspecialist@officegreen.com; srvphr@officegreen.com

Subject: [Action Required] Decision needs to be made to address the shortage of delivery
drivers

Hello everyone!

How’s everyone doing? I hope you are all having a nice and productive week.

My name is Chitrangi and as you may already know I'm the Project Manager for the Plant
Pals Project here at Office Green.

I’m reaching out to you because of an issue that has arisen regarding a shortage of delivery
drivers. Due to this shortage, we will not be able to deliver all the orders on time. As of today,
we have only delivered 80% of the plants successfully. Because of that, customer satisfaction
has suffered and some customers have already cancelled their subscriptions.

In order to improve the future delivery rates, we have some recommendation:

1) Hiring more Drivers
2) Streamlining the delivery routes
I would like to schedule the meeting at a time and date that is convenient for all of you, In
order to discuss the above.

Thank you for your time and I am looking forward to hearing from you!

Regards,
Chitrangi
Project Manager

Hello Team,
I hope you are doing well!
As you are aware, Plant Pals
project is slated for launch in two
months. For this, the team has
installed ordering softwares and
has begun sending out the test
shipments to the customers.
However, during this exercise we
have encountered some issues
towards which I would like
to bring your attention. We don’t
have enough drivers to deliver all
of the orders on time. So
far, the drivers have delivered
only 80% of the plants
successfully. This has been
adversely
affecting customer satisfaction.
Some customers have already
canceled their subscriptions. If the
delay continues, it could
create even more issues including
setting back of the project
timeline, risking product quality,
and hurting revenues.
In order to improve future
delivery rates, we have some
recommendations:
- Hiring more drivers
- Streamlining the delivery route
I would like to schedule a
meeting, at a time and date that is
convenient for all of you, in order
to discuss the recommendations
above.
Thank you for your time and I’m
looking forward to hearing from
you!
Best Regards,
Rakesh Biswas
Project Manager - Plant Pals
Hello Team,
I hope you are doing well!
As you are aware, Plant Pals
project is slated for launch in two
months. For this, the team has
installed ordering softwares and
has begun sending out the test
shipments to the customers.
However, during this exercise we
have encountered some issues
towards which I would like
to bring your attention. We don’t
have enough drivers to deliver all
of the orders on time. So
far, the drivers have delivered
only 80% of the plants
successfully. This has been
adversely
affecting customer satisfaction.
Some customers have already
canceled their subscriptions. If the
delay continues, it could
create even more issues including
setting back of the project
timeline, risking product quality,
and hurting revenues.
In order to improve future
delivery rates, we have some
recommendations:
- Hiring more drivers
- Streamlining the delivery route
I would like to schedule a
meeting, at a time and date that is
convenient for all of you, in order
to discuss the recommendations
above.
Thank you for your time and I’m
looking forward to hearing from
you!
Best Regards,
Rakesh Biswas
Project Manager - Plant Pals