To: coreteam@officegreen.

com

Subject: Meeting Invitation_Survey insights discussion & action plan for Plant Pals project

Opening:

Dear Team,

That’d been exciting to see our great improvements in deliveries (90% by the end of the survey) and customer service in our Plant Pals project.
It’s the result of our hard work and continuous improvement spirit.

Body:

However, the insights from the survey pointed out that we will need to improve our deliveries (fall short of our 95% target) and potentially to
consider implementing new customer’s initiatives: delivery time and live chat. Therefore, I’m writing this email to invite you to join our meeting at
10:00AM, July 21st at Conference Room. This meeting is to discuss about the insights, give feedbacks to come up with action plan for
improvement.

Closing:

Kindly access to the Meeting Agenda in the attachment for more details of the meeting, 3 topics we are going to discussion and each person’s
responsibility.

Again, thank you alot for your hard work so far. I believe if we keep the spirit going, we’ll certainly achieve the success of the project!

Signature: Giang Phan, Project Manager

Attachments: Meeting Agenda