Operations & Training Risk Management Plan

Author: MARIA AKELLO Created: Mar 1

Status: Final Updated: Mar 31

Objective
The objective of this document is to help Office Green determine what the risks are in order to
reduce their likelihood and provide a mean for better decision-making to avoid future risks.

Executive Summary
In normal circumstances we would expect to launch the Plant Pals service within six months.
This includes the launch of a new website and delivery of plants to customers. Below are the
risks to this project and the mitigation plan to address them.

RISK TYPE ONE: Going over the project budget

Scenario Risk to Mitigation Plan

project
(L/M/H)

Each delivery truck costs H This risk can be avoided by sourcing the delivery
$16,000 more than initially trucks from a cheaper supplier.
quoted.

A vendor charges a higher L Finding another supplier with a much more

rate than expected reasonable rate.

A vendor loses a product M Ship another shipment to meet current

shipment production needs while reworking the lost
shipment with the supplier.
RISK TYPE TWO: Falling behind the training schedule

Scenario Risk to Mitigation Plan

project
(L/M/H)

Your training Manager M Stick to the pre-planned plan from the Training
gets sick and misses a Manager. Also, may cooperate with other
week of training. trainers to monitor and supervise training on
behalf of the Training Manager.

You cannot hire L Use existing staff to temporarily train products or

employees in time to train services before new employees are hired. After
them before launch. having new employees, you may combine
practical and theoretical training together with
the existing staff.

More than 50% of
employees quit after a
difficult training process,
leaving the company
short-staffed.
L Go deeper into finding the reasons for the
leaving employees, find an alternative to harsh
training programs and try to convince them to
come back to work.
It’s also a good plus if the systems are eased up
at the training methods so that newly recruited
employees can approach and feel comfortable
when applying using them to work.

Appendix:
Probability chart:

Probability
Qualitative Quantitative (if measurable)

Low Very low chance of risk occurring. Less than <10% chance of risk occurring.
 Medium Medium chance of risk occurring. 10%-49% chance of risk occurring.

High High chance of risk occurring. 50%-100% chance of risk occurring.

Impact chart:

Types of
Impact Low
Low financial impact,
costing the company $0-
Financial $14,000
Low impact to project
operations, causing
delays of a few days to a
Operational few weeks
Low impact to employee
attrition, with 5%+ of
employees quitting
People
Medium High
Medium financial impact, High financial impact,
costing the company costing the company
$15,000-$29,000 $30,000 or more
Medium impact to project
operations, High impact to project
with potential to delay operations,
project by a month or with potential to cause
more project failure
Medium impact to High impact to employee
employee attrition, with attrition, with 50%+
25%+ of employees employees quitting
quitting

Probability and Impact Matrix:

Inherent Risk
Impact
Low Medium High
High Medium High High
Probability
Medium Low Medium High
Low Low Low Medium