Operations & Training Risk Management Plan

Author: Arvino Zulka (Project Manager) Created: Mar 1

Status: Draft / Final Updated: Mar 31

Objective
The objective of this document is to help Office Green determine what the risks are in order to
reduce their likelihood and provide a means for better decision-making in order to avoid future
risk

Executive Summary
In normal circumstances we would expect to launch the Plants Pals service within six months.
This includes the launch of a new website and delivery of plants to customers. See below for risk
to this project, and the mitigation plan to address them

RISK TYPE ONE: Going over the project budget

Scenario Risk to Mitigation Plan

project
(L/M/H)

Each delivery truck costs H this risk can be avoided by sourcing the delivery
$16,000 more than initially trucks from a different supplier
quoted

A product vendor charges L find another supplier with more reasonable cost
a higher rate than and flexible time
expected

A product vendor loses a
product shipment
M Rework with a supplier for a lost shipment, seek
another shipment from another supplier that
provides a temporary application, or ship
another shipment to meet current production
needs
RISK TYPE TWO: Falling behind the training schedule

Scenario Risk to Mitigation Plan

project
(L/M/H)

Your Training Manager M Stick to the pre-planned action plan from the
gets sick and misses a Training manager. Besides, cooperate with other
week of training. trainers to monitor and supervise training plans
on behalf of the manager

You cannot hire enough L Use existing human resources to temporarily

employees in time to train train products or services before new employees
them before launch. are hired. After having a new employee, you can
combine practical training, theoritical training
and the same current human resources to be
able to combaine training

More than 50% of
employees quit after a
difficult training process,
leaving the company
short-staffed.
H Dig deep into the reason for leaving current
employees, find an alternative to harsh training
programs, and convinance them to return to
work. In addition, it is necessary to re-system at
the training method so that newly recruited
employees can approach and feel comfortable
when applying it to work

Appendix:
Probability chart:

Probability
Qualitative Quantitative (if measurable)

Low Very low chance of risk occurring. Less than <10% chance of risk occurring.

Medium Medium chance of risk occurring. 10%-49% chance of risk occurring.

 High High chance of risk occurring. 50%-100% chance of risk occurring.

Impact chart:

Types of
Impact Low
Low financial impact,
costing the company $0-
Financial $14,000
Low impact to project
operations, causing
delays of a few days to a
Operational few weeks
Low impact to employee
attrition, with 5%+ of
employees quitting
People
Medium High
Medium financial impact, High financial impact,
costing the company costing the company
$15,000-$29,000 $30,000 or more
Medium impact to project
operations, High impact to project
with potential to delay operations,
project by a month or with potential to cause
more project failure
Medium impact to High impact to employee
employee attrition, with attrition, with 50%+
25%+ of employees employees quitting
quitting

Probability and Impact Matrix:

Inherent Risk
Impact
Low Medium High
High Medium High High
Probability Medium Low Medium High
Low Low Low Medium