Operations & Training Risk Management Plan

Author: Project Manager Created: Mar 1

Status: Draft Updated: Mar 31

Objective
The objective of this document is to outline potential risk scenarios, identify and assess level of risk and
outline risk mitigation plans. Additionally, this document will serve as proactive communication while
providing clear and actionable guidelines and solutions to address any of the expected risk/s as they may
present themselves along the course of the project.

Executive Summary
Significant milestones of this project include: the fulfillment of new software and software optimizations
(configuring inventory and fulfillment tracking), the installation of equipment and delivery of training
manuals and maintenance for the new Office Green Plant Pals program. There are scenarios of potential
risk impacting the project budget, project staff training and project operations or timeline.

RISK TYPE ONE: Going over the project budget

Scenario Risk to Mitigation Plan

project
(L/M/H)

Higher Delivery Truck Cost - HIGH Avoid– look into getting quotes from other
$32K more than planned suppliers/truck vendors

Vendor charges higher rate- MED Mitigate – ensure communication is clear

$17K more than planned ahead of time, but also be in regular
communication with the vendor and be
ready to avoid by seeking out quotes from
others

Product Shipment Lost - $25K LOW Accept – active acceptance. Try to work
to replace some of the 25K cost into a budget buffer if
possible.
RISK TYPE TWO: Falling behind the training schedule

Scenario Risk to Mitigation Plan

project
(L/M/H)

Sick Leave Outage- LOW Accept – active acceptance. Designate an

potentially lose a week of alternate for training and have them attend
training meetings so can jump in should the Training
Manager not be available.

Hiring Scarity – MED Transfer – contract an agency or service to

Operational Risk handle hiring. Consider bringing on temps if
need be

Possibility of LOW MED Accept-active acceptance- this is not likely,

Employee Retention- and if it does happen, then can either accept the
shortage of staff by 50% delay and/or hire temporary workers

Appendix:
Probability chart:

Probability
Qualitative Quantitative (if measurable)

Low Very low chance of risk occurring. Less than <10% chance of risk occurring.

Medium Medium chance of risk occurring. 10%-49% chance of risk occurring.

 High High chance of risk occurring. 50%-100% chance of risk occurring.

Impact chart:

Types of
Impact Low
Low financial impact,
costing the company $0-
Financial $14,000
Low impact to project
operations, causing
delays of a few days to a
Operational few weeks
Low impact to employee
attrition, with 5%+ of
employees quitting
People
Medium High
Medium financial impact, High financial impact,
costing the company costing the company
$15,000-$29,000 $30,000 or more
Medium impact to project
operations, High impact to project
with potential to delay operations,
project by a month or with potential to cause
more project failure
Medium impact to High impact to employee
employee attrition, with attrition, with 50%+
25%+ of employees employees quitting
quitting

Probability and Impact Matrix:

Inherent Risk
Impact
Low Medium High
High Medium High High
Probability Medium Low Medium High
Low Low Low Medium