SAFEPLACES- SERVICE BLUEPRINT

TIME 5-30 mins 25-60 mins

Website Website Product Payment Consultation

EVIDENCE description receipt schedule
Price tag

Meeting with the legal consultation Criminal action

View advertisement Visit Website Question about Make a deal Choose Treatment Customer Review
psychologist with lawyer and/or reporting of "Sexual
products and (payment process) and Consultant
CUSTOMER online and/or Lembaga Bantuan harassment"
choose the products
JOURNEY offline Hukum (LBH) accompanied by
lawyer and/or LBH
LINE OF
INTERACTION
FRONTSTAGE
Response the Ask for feedback and

Prepare order and Conduct a

Employee question services review
payment consultation with
Actions
selected experts
Technology Support chat
LINE OF
VISIBILITY

Prepare UI/UX Evaluates customer

BACKSTAGE Check for experts Check for experts
review
availability (for availability (for
ACTIONS
online, based on online, based on
user's location) user's location)
LINE OF
INTERNAL
INTERACTION

Preparing Payment process

SUPPORT psychologist and
PROCESSES therapist