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_________ is generally defined as knowledge or facts about a certain subject

such as an event, person, or situation.

Correct

information

Information is generally defined as knowledge or facts about a certain


subject such as an event, person, or situation.
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Question
Sharing information with others allows you to _________.

Correct

bring valuable knowledge to others


maintain relationships with others


influence others


avoid interruptions and awkward silences

By sharing information with others, you bring valuable knowledge to


others; you build, foster, and maintain relationships with others; you
shape how others perceive you; and you influence others.
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Question
The information you provide to others should be _________.

Correct

precise


long


direct


impressive

You should focus on the needed information and provide information
that is direct and precise.
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Question
The following situations show information as the function of
communication except _________.

Correct

when delivering an informative speech


when giving directions


when making social calls


when obtaining details from someone about a particular topic

When making social calls, the function of communication is social


interaction and not information.
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Question
Which of the following questions is not used for verifying information?

Correct

Is it right that I should . . . ?


So you mean to say that . . . ?


So what I should do is . . . ?


Can you tell me about . . . ?

The question “Can you tell me about. . . ?” is used for obtaining


information and not for verifying it.
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Question
Which of the following nonverbal cues does not indicate that the individual is
paying attention?

Correct

nodding


maintaining eye contact


fidgeting


leaning forward

Fidgeting does not show that an individual is paying attention. Rather,


it may be a sign of nervousness or apprehension.
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Question
When giving information, why is it important to use variations in speech?

Correct

It enhances the meaning of the message.


It allows you to seem more knowledgeable.


It makes the listener pay more attention to the message.


It gives you more credibility.

Using variations in speech enhances the meaning of the message.


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Question
Raul asked a security guard how to get to a certain building. The directions
were long, and now Raul could not remember whether he was supposed to
turn left or right after reaching Mango Avenue. Which of the following should
he have done?

Correct

He should have maintained eye contact.


He should have asked more questions.


He should have taken down notes.


He should have varied his speech.

He should have taken down notes so that he would have something to


consult when he forgets some details.
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Question
Miriam: Thomas, can you tell me how to get to the Regal Theater from
Orchard Avenue?

Thomas: Sure. From Orchard Avenue, make a right on Fifth Street, then turn
left on Rose Lane. The Regal Theater is on Rose Lane. You can easily spot it
since it’s the tallest building there.

Miriam: All right. So I turn right on Fifth Avenue, then turn left on Rose Lane,
and the Regal Theater is the tallest building. Did I get that right?

Thomas: Yes, that’s right.

Miriam: Thanks so much, Thomas!

Based on the passage, which of the following was Miriam not able to do?

Correct

ask questions


note down information


obtain information


verify information

Based on the information given in the passage, Miriam was not able to
note down information.
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Question
When Carl asked Tara for information regarding their lesson, Tara gave Carl
so many details, including ones that were not really necessary. Carl just
listened to Tara and ended up not remembering most of the information later
on. Which of the following should they have done?

Correct

Carl should have told Tara to slow down.


Tara should have shared only direct and precise information.


Carl should have taken down notes.


Tara should have asked Carl questions.

Tara should have provided only direct and precise information,
excluding information that are not necessary or relevant. Carl, on the
other hand, should have taken down notes.
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