Honeywell - RC500 - R200 - Software Change Notice

Honeywell Process Solution
Honeywell RC500
Software Change Notice
RC200351127A
R200
December 2011
Release 200
Honeywell
Notices and Trademarks
Copyright 2011 by Honeywell International Sárl.

Release 200 December 2011
While this information is presented in good faith and believed to be accurate, Honeywell disclaims
the implied warranties of merchantability and fitness for a particular purpose and makes no
express warranties except as may be stated in its written agreement with and for its customers.
In no event is Honeywell liable to anyone for any indirect, special or consequential damages. The
information and specifications in this document are subject to change without notice.
Honeywell, PlantScape, Experion PKS, and TotalPlant are registered trademarks of Honeywell
International Sárl.
Other brand or product names are trademarks of their respective owners.
Honeywell Process Solutions

1860 W. Rose Garden Lane
Phoenix, AZ 85027 USA
1-800 822-7673
ii Honeywell RC500 Software Change Notice R200

Honeywell December 2011
About This Document
Honeywell RC500 Software Change Notice contains a brief introduction about the
Honeywell RC500 hardware and software components. The SCN also lists the new
features in RC500 R200 along with the PARs resolved and the PARs that are yet to be
resolved. It describes the installation and removal of the Honeywell RC500 hardware and
software components.
This document is intended for the following audience.
• System Engineers who would configure the Honeywell RC500 hardware and
software modules, create associated applications, and operate the run-time
Honeywell RC500 modules.
• Field Engineers who would install and maintain Honeywell RC500 modules.
Release Information
Document Name Document Release Publication
ID Number Date
Honeywell RC500 Software Change Notice - SCN RC200351 200 December

127A 2011
Document Category
Installation and Upgrades
R200 Honeywell RC500 Software Change Notice iii

December 2011 Honeywell
References
References
The following list identifies all documents that may be sources of reference for material discussed
in this publication.
Document Title
Honeywell RC500 Software Installation User’s Guide
Honeywell RC500 MVACONTRL MVBCONTRL RTU User’s Guide
Honeywell RC500 SCONTRL RTU User’s Guide
Honeywell RC500 Switch User’s Guide
Honeywell RC500 Hardware Planning Installation Guide
Honeywell RC500 Ethernet IO-2 User’s Guide
Honeywell RC500 ISaGRAF User’s Guide
Honeywell RC500 I/O Tool Kit Help
iv Honeywell RC500 Software Change Notice R200

Support and Other Contacts

United States and Canada
Contact: Honeywell Solution Support Center
Phone: 1-800-822-7673
Calls are answered by dispatcher between 6:00 am and 4:00 pm
Mountain Standard Time. Emergency calls outside normal working hours
are received by an answering service and returned within one hour.
Fascimile: 1-973-455-5000
Mail: Honeywell TAC, MS L17
1860 W. Garden Lane
Phoenix, AZ, 85027 USA
Europe, Middle East, and Africa (EMEA)

Contact: Honeywell TAC-EMEA
Phone: +32-2-728-2345
Fascimile: +32-2-728-2696
Mail: TAC-BE02
Hermes Plaza
Hermeslaan, 1H
B-1831 Diegem, Belgium
Pacific
Contact: Honeywell Global TAC – Pacific
Phone: 1300-364-822 (toll free within Australia)
+61-8-9362-9559 (outside Australia)
Fascimile: +61-8-9362-9564
Mail: Honeywell Limited Australia
5 Kitchener Way
Burswood 6100, Western Australia
Email: GTAC@honeywell.com
India
Contact: Honeywell Global TAC – India
Phone: +91-20- 6603-9400
Fascimile: +91-20- 6603-9800
Mail: Honeywell Automation India Ltd
56 and 57, Hadapsar Industrial Estate
Hadapsar, Pune –411 013, India
Email: Global-TAC-India@honeywell.com
R200 Honeywell RC500 Software Change Notice v

Korea
Contact: Honeywell Global TAC – Korea
Phone: +82-80-782-2255 (toll free within Korea)
Fascimile: +82-2-792-9015
Mail: Honeywell Co., Ltd
4F, Sangam IT Tower
1590, DMC Sangam-dong, Mapo-gu
Seoul, 121-835, Korea
Email: Global-TAC-Korea@honeywell.com
People’s Republic of China

Contact: Honeywell Global TAC – China
Phone: +86- 21-2219-6888
800-820-0237
400-820-0386
Mail: Honeywell (China) Co., Ltd
33/F, Tower A, City Center, 100 Zunyi Rd.
Shanghai 200051, People’s Republic of China
Email: Global-TAC-China@honeywell.com
Singapore
Contact: Honeywell Global TAC – South East Asia
Phone: +65-6580-3500
Fascimile: +65-6580-3501
+65-6445-3033
Mail: Honeywell Private Limited
Honeywell Building
17, Changi Business Park Central 1
Singapore 486073
Email: GTAC-SEA@honeywell.com
Taiwan
Contact: Honeywell Global TAC – Taiwan
Phone: +886-7-536-2567
Fascimile: +886-7-536-2039
Mail: Honeywell Taiwan Ltd.
17F-1, No. 260, Jhongshan 2nd Road.
Cianjhen District
Kaohsiung, Taiwan, ROC
Email: Global-TAC-Taiwan@honeywell.com
vi Honeywell RC500 Software Change Notice R200

Japan
Contact: Honeywell Global TAC – Japan
Phone: +81-3-6730-7160
Fascimile: +81-3-6730-7228
Mail: Honeywell Japan Inc.
New Pier Takeshiba, South Tower Building,
20th Floor, 1-16-1 Kaigan, Minato-ku,
Tokyo 105-0022, Japan
Email: Global-TAC-JapanJA25@honeywell.com
Elsewhere
Call your nearest Honeywell office.
World Wide Web

Honeywell Solution Support Online:
http://www.honeywell.com/ps
Training Classes
Honeywell Automation College:
http://www.automationcollege.com
R200 Honeywell RC500 Software Change Notice vii

Symbol Definitions
Symbol Definitions
The following table lists those symbols used in this document to denote certain conditions.
Symbol Definition
ATTENTION: Identifies information that requires special

consideration.
TIP: Identifies advice or hints for the user, often in terms of

performing a task.
REFERENCE -EXTERNAL: Identifies an additional source of

information outside of the bookset.
REFERENCE - INTERNAL: Identifies an additional source of

information within the bookset.
CAUTION Indicates a situation which, if not avoided, may result in equipment

or work (data) on the system being damaged or lost, or may result in
the inability to properly operate the process.
CAUTION: Indicates a potentially hazardous situation which, if not

avoided, may result in minor or moderate injury. It may also be used
to alert against unsafe practices.
CAUTION symbol on the equipment refers the user to the product

manual for additional information. The symbol appears next to
required information in the manual.
WARNING: Indicates a potentially hazardous situation, which, if not

avoided, could result in serious injury or death.
WARNING symbol on the equipment refers the user to the product

manual for additional information. The symbol appears next to
required information in the manual.
viii Honeywell RC500 Software Change Notice R200

Symbol Definitions
Symbol Definition
WARNING, Risk of electrical shock: Potential shock hazard where

HAZARDOUS LIVE voltages greater than 30 Vrms, 42.4 Vpeak, or
60 VDC may be accessible.
ESD HAZARD: Danger of an electro-static discharge to which

equipment may be sensitive. Observe precautions for handling
electrostatic sensitive devices.
Protective Earth (PE) terminal: Provided for connection of the

protective earth (green or green/yellow) supply system conductor.
Functional earth terminal: Used for non-safety purposes such as

noise immunity improvement. NOTE: This connection shall be
bonded to Protective Earth at the source of supply in accordance
with national local electrical code requirements.
Earth Ground: Functional earth connection. NOTE: This

connection shall be bonded to Protective Earth at the source of
supply in accordance with national and local electrical code
requirements.
Chassis Ground: Identifies a connection to the chassis or frame of

the equipment shall be bonded to Protective Earth at the source of
supply in accordance with national and local electrical code
requirements.
R200 Honeywell RC500 Software Change Notice ix

Revision History
Revision History
Version Description
Draft (11/25/2011) Draft version for review.
V1 (12/5/2011) Incorporated review comments.
x Honeywell RC500 Software Change Notice R200

Contents
1. INTRODUCTION ..........................................................................13
1.1 About Honeywell RC500 ............................................................................... 13
RC500 hardware components..............................................................................................13
RC500 software components ...............................................................................................14
License prerequisite .............................................................................................................15
2. CONTENTS OF RELEASE ..........................................................17

2.1 RC500 R200 media kit components ............................................................ 17
3. GETTING STARTED ....................................................................19

3.1 Read these documents ................................................................................. 19
4. RELEASE OVERVIEW.................................................................21
4.1 New features .................................................................................................. 21
Support for DNP3 Multi-Master configuration .......................................................................21
Support for Ethernet I/O-2 module configuration using web interface ..................................21
Support for RC500 diagnostic display configuration .............................................................22
Qualification of RC500 switches...........................................................................................22
5. SOFTWARE/HARDWARE/FIRMWARE COMPATIBILITY..........23
5.1 RC500 R200 compatibility ............................................................................ 23
5.2 Supported operating system ....................................................................... 23
5.3 Supported web browser ............................................................................... 23
6. PROBLEMS RESOLVED .............................................................25

6.1 I/O module ...................................................................................................... 25
6.2 DNP3 firmware and driver ............................................................................ 25
6.3 Honeywell RC500 I/O Tool Kit ...................................................................... 26
6.4 RTU ................................................................................................................. 27
R200 Honeywell RC500 Software Change Notice xi

Contents
Revision History
6.5 DNP3 interface ...............................................................................................28
7. PROBLEMS TO BE RESOLVED ................................................ 29

7.1 Known issues .................................................................................................29
7.2 Observed errors in RTU ................................................................................46
8. RC500 R200 INSTALLATION ..................................................... 49

8.1 Installing RC500 hardware components .....................................................49
Installing RC-SCONTRL RTU ............................................................................................. 49
Installing RC-MVACONTRL and RC-MVBCONTRL RTU ................................................... 49
Installing Ethernet I/O-2 ....................................................................................................... 49
8.2 Installing RC500 software components ......................................................50
Installing Honeywell RC500 I/O Tool Kit .............................................................................. 50
Installing ISaGRAF .............................................................................................................. 50
Installing RC500 diagnostic display ..................................................................................... 50
Upgrading RC500 switch firmware with switch utility........................................................... 50
9. APPENDIX ................................................................................... 51
9.1 DNP3 Test harness gaps (PAR 1-LVJQX1) .................................................51
xii Honeywell RC500 Software Change Notice R200

1. Introduction
1.1 About Honeywell RC500
Honeywell RC500 hardware and software components in combination with Experion
Supervisory Control and Data Acquisition (SCADA) products provide an integrated
solution for complex remote automation and control needs. RC500 integrates with the
Honeywell’s Experion using industry standard protocols Modbus and Distributed
Network Protocol 3 (DNP3).Following are some of the features offered by the RC500
components.
• Options for scalable architecture and flexible I/O expansion.
• Integrated solution for complex automation needs.
• Endures tough environments and low power situations.
• Options for flexible communication ports and protocols.
• Simple I/O transfers for easy information exchange.
• Robust datalogging to ensure data availability.
• Effortless RTU and I/O configurations using Honeywell RC500 I/O Tool Kit.
• Effective and fast RTU programming using ISAGRAF.
RC500 hardware components
Remote Terminal Unit (RTU)

Honeywell RC500 RTU is a modular and scalable controller that easily integrates with
Honeywell Experion to give industrial manufacturers tighter control of remote
operations. The RC500 is designed to withstand harsh environment and is ideal for
remote automation needs, such as, those found in oil and gas applications. Its power
consumption is very low. This makes it suitable to provide continuous monitoring of
remote-fixed assets. The RC500 RTUs integrate seamlessly with Honeywell's Experion
SCADA system. The following are the three types of RTUs.
• RC-SCONTRL
• RC-MVACONTRL
• RC-MVBCONTRL
R200 Honeywell RC500 Software Change Notice 13

1. Introduction
1.1. About Honeywell RC500
IO module
Ethernet I/O-2 modules have dual Ethernet ports with a single RS485 port and can be
configured using the Honeywell RC500 I/O Tool Kit. The following I/O module is
supported.
• Ethernet I/O-2 module
RC500 switches
The RC500 switches are used for communication between the RC500 RTUs and the
Ethernet I/O-2 modules. The following RC500 switches are supported.
• RC-5MS-1 Switch: 5-port industrial Ethernet managed switch
RC500 software components
Honeywell RC500 I/O Tool Kit

The Honeywell RC500 I/O Tool Kit is an easy-to-use software package for designing,
configuring and maintaining the RC500 RTUs and Ethernet I/O modules. Following are
the features of Honeywell RC500 I/O Tool Kit.
• Provides quick and effective RTU and IO module firmware upgrade, and RTU
configuration and programming.
• Utilizes Windows environment and is easy to use.
• Ensures a scalable control system environment (for example, Tag Import/Export, I/O
Transfers, and others.).
• Provides datalogging.
• Integrated with ISaGRAF (IEC 61131 Complaint PLC Logic Builder).
ISaGRAF Open
ISAGRAF programming for RC500 provides the following IEC 61131 standard
programming languages.
• Sequential Function Chart (SFC)
• Ladder Diagram
• Structured Text (ST)
14 Honeywell RC500 Software Change Notice R200

1. Introduction
• Instruction List (IL)

• Function Block Diagram
• Flow Charting
Switch Utility
Switch utility is used for upgrading the RC500 switch firmware. Firmware updates are
recovered and reloaded using the switch utility. The firmware is updated using the switch
utility if the switch sets off to an unrecoverable state. For more information, refer to the
Honeywell RC500 Switch User’s Guide.
License prerequisite
You must ensure that you have the following required licenses.
• Honeywell RC500 Tool Kit
• ISaGRAF - USB dongle-based license
• RC-AGA - License for AGA calculations support

1. Introduction

2. Contents of release
2.1 RC500 R200 media kit components
The following are the components of the Honeywell RC500 R200 media kit.
• Honeywell RC500 I/O Tool Kit
• ISaGRAF Open Workbench
• RC500 RTU firmware
• RC500 IO modules firmware
• RC500 switch firmware
• Switch utility
• RC500 diagnostic displays
• Honeywell RC500 Software Change Notice (this document)
• Honeywell RC500 User guides
The following are the files included in the Honeywell RC500 R200 media kit.
Name Format Version
FWm0115_w0113_b0102_HON zip 1.15
hon-sxfirm6_stipm4_2_1015933 tgz 4.2.1015933
hon-sxfirm_vtuipm4_2_1015933 tgz 4.2.1015933
hon-sximage6_stipm4_2_1015933 Binary 4.2.1015933
hon-sximage6_stipm4_2_1015933 tgz 4.2.1015933
hon-sximage_vtipm4_2_1015933 Binary 4.2.1015933
hon-sximage_vtipm4_2_1015933 tgz 4.2.1015933
hon-sximage_vtuipm4_2_1015933 Binary 4.2.1015933
hon-sximage_vtuipm4_2_1015933 tgz 4.2.1015933
hon-sximageb_stipm4_2_1015933 Binary 4.2.1015933
hon-sximageb_stipm4_2_1015933 tgz 4.2.1015933

2. Contents of release
2.1. RC500 R200 media kit components
hon-sximageb_vtipm4_2_1015933 Binary 4.2.1015933
hon-sximageb_vtipm4_2_1015933 tgz 4.2.1015933
hon-sximageb_vtuipm4_2_1015933 Binary 4.2.1015933
hon-sximageb_vtuipm4_2_1015933 tgz 4.2.1015933
sximage6_stipm4_2_1015933 Binary 4.2.1015933
honeywell-ms5_0_186.fwb fwb 5.0.186
SwitchUtility-1.0.82-Setup.exe exe 1.0.82
HoneywellIOTools3.51.125X.exe exe 3.51.125X
isaopen5.13.012g.exe exe 5.13.012g
RTU_Display.zip zip R200
Honeywell_RC500_Hardware_Planning_Installaition_U PDF R200

sers_ Guide
Honeywell_RC500_ISaGRAF_Users_Guide PDF R200
Honeywell_RC500_Ethernet_IO_2_Users_Guide PDF R200
Honeywell_RC500_MVACONTRL_MVBCONTRL_RTU PDF R200

_Users_Guide
Honeywell_RC500_SCONTRL_RTU_Users_Guide PDF R200
Honeywell_RC500_SIUG PDF R200
Honeywell_RC500_Switch_Users_Guide PDF R200
Honeywell RC500 R200 Software Change Notice PDF R200
REFERENCE - INTERNAL
For more information about the technical specifications of the RC500
modules, refer to the following documents.
• Honeywell RC500 RTU: RC500_RTU_Spec&Tech.doc

• Honeywell RC500 Ethernet I/O: RC500_IOM_Spec&Tech.doc
• Honeywell RC500 Switch: RC500_Switch_Spec&Tech.doc

3. Getting started
3.1 Read these documents
It is recommended to read the following documents prior to installing and configuring the
Honeywell RC500 hardware and software components.
Document Description
Honeywell RC500 Ethernet IO-2 This document describes how to configure RC500
User’s Guide Ethernet I/O-2 module in an RC500 system
configuration. It also provides troubleshooting
details for the Ethernet I/O-2 module.
Honeywell RC500 This document describes how to configure

MVACONTRL MVBCONTRL Honeywell RC500 RC-MVACONTRL and RC-
RTU User’s Guide MVBCONTRL Remote Terminal Unit (RTU)
modules. It also describes the RTU operations
and how to establish communication between
Experion and RTU.
Honeywell RC500 SCONTRL This document describes how to configure RC500

RTU User’s Guide SCONTRL Remote Terminal Unit (RTU).
Honeywell RC500 Hardware This document provides hardware details,

Planning Installation Guide planning, and installation information for the
RTUs, Ethernet I/O-2 module, and RC500
switches.
Honeywell RC500 Software This document describes how to install Honeywell

Installation User’s Guide RC500 I/O Tool Kit, ISaGRAF Open, and switch
utility. It also describes the procedure to register
the licenses for the Honeywell RC500 I/O Tool Kit
and ISaGRAF Open.
Honeywell RC500 Switch User’s This document describes how to configure RC500
Guide switches. The RC500 switches are used for
communication between RC500 RTUs and
Ethernet I/O-2 modules. The RC500 switches
support ring topology for connecting all Ethernet
I/O-2 modules in ring mode.

3. Getting started
3.1. Read these documents
Honeywell RC500 ISaGRAF This document describes the interaction between

User’s Guide the RC500 ISaGRAF Open Workbench and the
two available ISaGRAF runtimes (ISaGRAF SCS
and ISaGRAF RTU) for programmable RC500
RTU stations. It also describes the operation of
ISaGRAF running within a RC500 RTU station.
Honeywell RC500 I/O Tool Kit This is the online help provided with the Honeywell
Help RC500 I/O Tool Kit.

4. Release overview
4.1 New features
Support for DNP3 Multi-Master configuration
With R200, to support Experion redundancy, IP-based and port-based Multi-Masters are
introduced that allow multiple DNP3 masters to fetch data from RC500 through the
configured IP addresses and the configured TCP port numbers, respectively. Each DNP3
master can have up to four IP addresses to support Experion redundancy.
For more information, refer to Honeywell RC500 SCONTRL RTU User’s Guide and
Honeywell RC500 MVACONTRL MVBCONTRL RTU User’s Guide.
Support for Ethernet I/O-2 module configuration using web interface

With R200, the web interface can be utilized to configure Ethernet I/O-2 module. The
following tasks are involved in the Ethernet I/O-2 module configuration.
• Configure general settings
• Configure Ethernet ports
• Configure RS485 ports
• Configure USB port
• Configure discrete options
• Configure discrete input channels
• Configure discrete output channels
• Configure analog options
• Configure analog input channels
• Configure analog output channels
• Configure I/O transfers
The web interface also displays the base connection diagram, screw assignments, module
circuit diagram, and jumper settings of the module. It is recommended to use Internet

4. Release overview
4.1. New features
Explorer 8.0. For more information, refer to Honeywell RC500 Ethernet IO-2 User’s
Guide.
Support for RC500 diagnostic display configuration

With R200, RC500 diagnostic display is introduced that can be installed in Experion and
enables remote diagnosis of field issues. The diagnostic display provides information on
General RTU diagnostics, Communication port diagnostics, Data log diagnostics, and
DNP3 protocol run time health parameters. DNP3 run time health parameters are
applicable for RC500 - DNP3 RTUs only (if the communication protocol between
RC500 and Experion is DNP3). You can configure the detail display for DNP3 and the
Modbus controllers.
Qualification of RC500 switches

With R200, RC500 switches are qualified to be used with RC500 components. These
switches provide compact DIN rail package, protected circuitry, and powerful software to
your system such that the system performs efficiently even in the tough conditions.
The RC500 switches are used for communication between the RC500 RTUs and the
Ethernet I/O-2 modules. The RC500 switches support ring topology for connecting all
the Ethernet I/O-2 modules in ring mode.
The following models of RC500 switches are qualified.
− The RC-5MS-1 switch is used to establish communication redundancy between
RC500 RTU (RC-SCONTRL/RC-MVACONTRL/RC-MVBCONTRL) and
RC500 Ethernet I/O-2 modules in ring topology. The RC-5MS-1 switch is
mainly used to establish RTU redundancy for the RC-SCONTRL.
− The RC-8MS-1 switch is used if more number of Ethernet ports are required.
For example, this is used when the RTU needs to communicate to more number
of Ethernet-based Modbus devices.

5. Software/Hardware/Firmware compatibility
5.1 RC500 R200 compatibility
Honeywell RC500 R200 is compatible with the following Experion versions.
• Experion R400.1 with Server patch 2 Rev11
Honeywell RC500 R200 is compatible with following ISaGRAF version.
• ISaGRAF 5.13.012g
5.2 Supported operating system

With R200, Windows XP (with Service Pack 3) is supported for Honeywell RC500.
5.3 Supported web browser

With R200, Internet Explorer 8.0 is supported for Honeywell RC500.

5. Software/Hardware/Firmware compatibility
5.3. Supported web browser

6. Problems resolved
6.1 I/O module
This section lists the resolved PARs.
PAR Subsystem Description
1-JLLOKB I/O Module IO module reads Discrete Output tags as

Discrete Input tags. The Discrete Input tags
are deleted and the Discrete Output Tags are
read in place of Discrete Input.
1-K8DIN9 I/O module Watch Dog time period parameter does not
display correct value in Honeywell RC500 I/O
Tool Kit.
6.2 DNP3 firmware and driver
1-KJ7GR4 DNP3 firmware Assign All Option for Deadband column is

and driver not available for Binary Counters in DNP
Configuration window.
1-LVJQX1 DNP3 firmware Gaps are identified in the DNP3 Protocol

and driver driver when tested against the Test Harness
Tool. Refer to Appendix for more information
about the gaps.
1-KUV6PJ DNP3 firmware Warm restart functionality from a DNP3 master

and driver (Experion) does not function as expected even
though Experion appears to have a valid
TCP/IP connection.
1-KTD846 DNP3 firmware Experion system DNP channel does not

and driver appear healthy after connecting the LAN
cables and all 50000 events are not reported
to Experion master.
SOE is updated in Experion even though the

channel is unhealthy after generating 50,000
events in RTU.

6.3. Honeywell RC500 I/O Tool Kit
1-KW65HL DNP3 firmware After performing hard reset of the RTU,

and driver communication with SCADA must be re-
established within a minute but it takes
between 90 to 150 seconds.
1-L4EBRR DNP3 firmware When DNP3 slave is configured for ‘Solicited’,

and driver it sends status of link to Master with 255 as
address.
Experion connects and gets the data once the

channel is connected. However, after an
interval of 60 seconds, the RTU sends
Request Link status to the master with default
master address as 255.
6.3 Honeywell RC500 I/O Tool Kit

PARs Subsytem Description
1-K5JU0J Honeywell Unable to select the 0-20 mA option in Analog

RC500 I/O Tool Output for mixed T2 Modules.
Kit
1-JS8BIS Honeywell In a redundant RTU with mix module

RC500 I/O Tool configured (DI, DO, AI), the following issues
Kit are observed.
• Wrong IO transfers created for Read DO
(Address is same as that of redundancy
bits).
• Wrong IO transfers created for Read Do if
we have multiple IO modules.
1-JS8BL3 Honeywell Redundancy scheme does not work when start

RC500 I/O Tool address is changed using Honeywell RC500
Kit I/O Tool Kit.
1-KJXDJR Honeywell While installing the Honeywell RC500 I/O Tool

RC500 I/O Tool Kit, it is observed that the copyright owner is
Kit displayed as Digitronics.
1-KJXDNS Honeywell Description in the message box is not relevant

RC500 I/O Tool while resetting the COM port as it appears as
Kit IPM controller.

6.4. RTU
1-KJ5GSV Honeywell All the added I/O Modules are not displayed in
RC500 I/O Tool the Feature Dropdown selection Box for
Kit selection.
1-LAUO1V Honeywell Unable to remove the Ethernet Common I/P for

RC500 I/O Tool ETH0 port after it is configured in the
Kit Honeywell RC500 I/O Tool Kit 3.50.080.
1-JS8BIS Honeywell Wrong IO transfers observed in redundant

RC500 I/O Tool RTU with mixed module configuration.
Kit
1-KJ5GSV Honeywell All the added I/O modules in the project are
RC500 I/O Tool not listed for selection in the Feature dropdown
Kit box and only a few modules are displayed for
selection.
1-KP9W7X Honeywell Unable to upgrade Boot monitor and an

RC500 I/O Tool Upgrade failed error message is displayed.
Kit
1-KJXDM9 Honeywell When the firmware version of a Station is read

RC500 I/O Tool using Ethernet device, it is unable to find serial
Kit number.
6.4 RTU
1-K5AKSP RTU Loading fails after enabling the "Retain Values

on Power loss option" in Remote IO link
module.

6.5. DNP3 interface
6.5 DNP3 interface
1-J63639 DNP3 Interface DNP interface memory usage steadily

increases when a logical controller is
configured for history backfill.
1-D3KJKL DNP3 Interface Every time, DNP3 channel takes 15-20

minutes to respond when enabled.

7. Problems to be resolved
7.1 Known issues
This section lists the known issues.
PAR Description
1-D43JF7 Error Indication: Station does not display DNP3

redundancy link setting after channel modification.
Description: The DNP3 interface is currently the only

daemon-based interface that allows for redundant ports. If
a DNP3 channel is configured as non-redundant and
subsequently attempts are made to change to a
redundant, a second, though inactive dnpdmn.exe
process is started by the server. This second dnpdmn.exe
process will exist even if the server is restarted.
Recovery: None
Workaround: Rebuild the controllers.
1-DB5SVD Error Indication: Multiple logical DNP3 controllers cannot

be associated to an RTU.
Description: When multiple DNP3 controllers are

associated to an RTU, field device values can be
accessed by only one of the DNP3 controllers in Experion.
Recovery: None
Workaround: None. This is an enhancement from

Experion DNP3 interface side and currently not
implemented.
1-DHZ58N Error Indication: DNP3 Channel and controller

communication fluctuates between ‘online’ and ‘failed’
frequently.
Description: It is observed that the scanning

configuration on the DNP3 channel is more than the
channel can handle as the channel is overloaded.
Recovery: None.
Workaround: Refer to the Technical Note recommending

required configuration.

7.1. Known issues
PAR Description
1-HB8LY5 Error Indication: DNP3 interface does not support

Unsolicited and Class Polling simultaneously during
unprecedented scanning.
Description: Refer Error Indication.
Recovery: None.
Workaround: Refer to the Technical Note svrtn290.pdf on

Honeywell Online Support Site (OLS).
1-EFM433 Error Indication: When a DNP3 TCP/IP channel link is

disabled, the TCP/IP socket connection to the controller is
not actually closed until the link is re-enabled.
Description: The severity of this problem is depends on

the Experion configuration and controller's configuration.
As the socket is still connected, the controller can attempt
to send unsolicited messages. If one of those unsolicited
messages has the IIN Restart bit on the Experion,
application layer will turn it off even though the channel
link is disabled.
Ensure that the TCP/IP socket connection to the controller

is closed when the channel is disabled. After the closure
of the socket, there should be no messages in the server
log regarding unsolicited messages as there isn’t any
existing connection.
Recovery: None
Workaround: Disable unsolicited message from the RTU.

Download configuration once again to RTU. Download
once again DNP3 Channel and controller configuration
from Quick Builder.

7.1. Known issues
PARs Description
1-I9AOCP Error Indication: A wrong error message The installation

has detected previously installed components on your
computer is displayed during the re-installation of the
ISaGRAF.
Description: Refer to the Error Indication.
Recovery: None.
Workaround: None.
1-JZE98X Error Indication: Refer to the Description.
Description: It is observed that frequently the backup

RTU ini file is missing while loading the user files into
secondary RTU. Only the primary RTU ini file is available.
Recovery: None.
Workaround: Invoke DNP3 configuration and select a

station for backup RTU and click OK. Click Add Files To
Load. Close the DNP3 Configuration Tab.
1-K5AKSP Error Indication: Loading fails on enabling the Retain

Values on Power loss option in Remote IO link module.
Description: Not able to load the RTU configuration after

enabling Retain Values on Power loss option in Remote
IO link module. On selecting the Retain Values on power
loss, download fails while loading the special features of
RTU configuration.
Recovery: None
Workaround: Perform the following steps.

a) Delete the Debug.log file
b) Format the battery-backed RAM.

7.1. Known issues
1-K8A7GZ Error Indication: Station Type is displayed as Not Set in

Explorer for RC-EIO2-16DORLY-D module.
Description: To reproduce the issue, perform the

following steps.
a) Configure RC-EIO2-16DORLY-D module with
Honeywell RC500 I/O Tool Kit.
b) Upgrade firmware. Go to
Operations > Advanced operation > Upgrade
Firmware > Select
FWmE10F_Wnone_0103_0000.zip file and click OK.
c) Load web files to the I/O module.
Go to I/O module configuration > Web options >
Load custom web page files and select the folder.
Click OK.
d) Download the configuration to I/O Module.
e) Open Internet explorer and type I/P address of the I/O
module. Click Enter.
f) Accept the License Agreement and go to
Configuration > General settings.
The Station Type is displayed as Not set.
Recovery: None.
Workaround: None.

7.1. Known issues
1-KJ5GQF Error Indication: RC-EIO2-10RTD-D Module I/P channel

values are not displayed correctly and fluctuate
continuously.
Description: Perform the following steps to reproduce the

issue.
a) Configure RC-EIO2-10RTD-D module using
Honeywell RC500 I/O Tool Kit version: 3.50.062x.
b) Download the configuration to the I/O module.
c) Use an RTD Calibrator to calibrate RC-EIO2-10RTD-
D. Connect the RTD calibrator probes to the input
terminals of the RTD module.
d) Apply the small signal to the analog input channel and
click Refresh. Compare the value currently being
reported with the value on the meter. If they are not
equal, adjust the Offset value by using the slide bar
and arrows in the Offset display box. Click Apply
Calibration and observe the effect of the new offset
factor.
e) Monitor the value using I/O Test window or from
iexplorer (Calibration tab).
It is observed that the value displayed in the Honeywell

RC500 I/O Tool Kit fluctuates continuously in the range of
-500 to 3250.0oC. The channel LED also toggles ("ON to
OFF" and "OFF to ON") continuously.
Recovery: None.
Workaround: None.
1-KJ5GU9 Error Indication: Provide information about usage of the

Copy Prior button function in the Module configuration
window as the information is not available.
Description: Refer to Error Indication.
Recovery: None
Workaround: None

7.1. Known issues
1-KKVEFB Error Indication: Clear configuration function (advance

operations) must be available for DNP3 Configuration too.

issue.
a) Configure an RC500 RTU using Honeywell RC500
I/O Tool Kit (version 3.50.065x).
b) Configure DNP3 parameters using DNP3 slave driver
configuration utility and download the configuration to
the RTU.
c) Make sure that the updated DNP configuration file
exists in the following path.
d) Operations > File operations and try to read the file
in the patch etc/stacfg/sxdnpdrv.ini.
e) Delete the station's DNP3 configuration using DNP3
slave driver configuration utility and download the
configuration to the RTU.
It is observed that the last saved DNP3 configuration file

sxdnpdrv.ini exists in that path.
Note: To delete DNP Configuration use Operations >

Advanced operations > Clear configuration window.
Recovery: None.
Workaround: None.
1-KTM7N5 Error Indication: Some function blocks, though listed in

the ISaGRAF Users Guide, are not available in the Select
Blocks list in the ISaGRAF.
Recovery: None.
Workaround: None.

7.1. Known issues
1-L8LO39 Error Indication: Refer to Error Indication.
Description: Usage of the Pass-thru is not consistent in

Honeywell RC500 I/O Tool Kit and web interface. In the
Honeywell RC500 I/O Tool Kit, it is displayed as Passthru,
but in the web interface, it is displayed as Pass-thru. It
should be consistent.
Recovery: None.
Workaround: None.
1-LB852T Error Indication: In the web user interface, Add User

button is grayed out after configuring seven new users.
Recovery: None.
Workaround: None.
1-LBB9FJ Error Indication: In the web user interface, Enable

Counters, HS Counters, Report 32-bit, Enable Time Pro
O/P are not reflected in the Honeywell RC500 I/O Tool Kit
readback.
Recovery: None.
Workaround: None.
1-LBB9IA Error Indication: In the web user interface, occasionally,

Discrete I/O and Analog I/O channels pages appear as
blank pages.
Recovery: None
Workaround: Refresh the page.

7.1. Known issues
1-LBB9K5 Error Indication: In the web user interface, discrepancy is

observed in High Speed Counters between web user
interface and Honeywell RC500 I/O Tool Kit. In the
Honeywell RC500 I/O Tool Kit, four High Speed counters
are allotted for first four channels, but in web user
interface only two High Speed Counters options are
displayed.
Recovery: None.
Workaround: None.
1-LKKHSP Error Indication: In the web user interface, unable to add

more than 31 IO transfers though in the Honeywell RC500
I/O Tool Kit more than 35 IO transfers can be added.
Recovery: None.
Workaround: None.
1-LKMY0I Error Indication: In the web user interface, occasionally

Monitor Test IO page appears as blank and the AI values
are not reflected.
Recovery: None
Workaround: Reflash the firmware to resolve this issue.
1-LLNSGA Error Indication: Honeywell RC500 I/O Tool Kit version

must not display V2ACONTRL RC-V2BCONTRL.
Recovery: None.
Workaround: None.
1-LX5WWX Error Indication: After the firmware upgrade, the MVA

controller displays an invalid product code.
Recovery: None.
Workaround: None.

7.1. Known issues
1-M1Y1MV Error Indication: Refer to Description.
Description: If a configured user who does not have

permission to Configure Users, logs in and selects
Configure User option, a wrong message is displayed -
Users.shtml not found.
The correct message to be displayed is - No access to this

user. This message is applicable for users who do not
have permission to Configure users, Configure
communications, Configure I/O Tags, Calibrate, read and
monitor page.
Recovery: None.
Workaround: Acknowledge the message and invoke the

page.
1-M3MDPV Error Indication: The DI Summary is displayed as zero.
Recovery: None.
Workaround: To resolve the issue, re-install the

Honeywell RC500 I/O Tool Kit.
1-M210FQ Error Indication: It is observed that the RTU is not soft

reset after the configuration changes are performed to
serial port parameters and downloaded. This is observed
in Honeywell RC500 I/O Tool Kit 3.51.110x and RTU
firmware 4.2.1015925.
Recovery: None.
Workaround: Perform the hard reset manually to reflect

the changes in serial port.

7.1. Known issues
PAR Description
1-KWXZOR Error Indication: The model numbers for the following

labels must not contain EIO2 in Honeywell RC500 I/O
Tool Kit.
• RC-EIO2-10RTD-D
• RC-EIO2-16ISOTC-D
• RC-EIO2-16ISO20M-D
• RC-EIO2-16DORLY-D
Recovery: None.
Workaround: None.
1-KX1JZX Error Indication: Refer to Description.
Description: The event buffer size in the existing DNP3

slave driver is fixed at 50,000. There might be requirement
for more than this, for example, say 200,000 events.
Hence the event buffer size must be made as a
configurable parameter in DNP3 slave driver.
Recovery: None.
Workaround: None.
1-KX1K0L Error Indication: Refer to Description.
Description: The current log size quota must be

enhanced because if the log size quota is reached then it
deletes the old log data from the debug.log file and inserts
the new logs in the same file.
Recovery: None.
Workaround: None.
1-KTLKTH Error Indication: Maximum Application Fragment size

must be made configurable in DNP3 slave driver in
RC500.
Recovery: None.

7.1. Known issues
Workaround: None.
1-M2UYFN Error Indication: Ethernet 1 status is displayed as green

in Experion even though Ethernet 1 port is not supported.
It should actually be grayed out.
Recovery: None.
Workaround: None.
1-LVJQXR Error Indication: Gaps observed while testing DNP3 Test

Harness tool.
Description: The gaps are observed in the following

scenarios.
• Invalid secondary function code:
DNP3 slave requests for data link confirmation and the

master sends reply other than ACK and NACK.
Though the DNP3 slave must retry for the configured

number of retries, it does not retry.
• Binary input change with relative time, long interval
Generate events in DNP3 slave device when its clock

(time) is synchronized with that of the Master. Generate a
few more events in the DNP3 slave device when its clock
(time) is not in synchronization with that of the Master.
DNP3 master issues a read request after this.
It is observed that the RC500 reported all the events as

unsynchronized events.
• Variation 255-List of attribute variation
• Variation 254-Non-specific all attributes request
• Variation NN-Specific attribute read request
• Variation NNN- Specific attribute write request
• DNP3 master reads device attributes (Group 0) of the

slave device.
Though the DNP3 Slave responds to the Group 0 request

from the Master, the Group 0 is not supported in RC500.

7.1. Known issues
Recovery: None.
Workaround: None.
1-M2UYJR Error Indication: It is observed that the diagnostic

displays of QB point configuration are not user-friendly.
For example, if we configure the QB point as
RTU_2_ANA1 for the first RTU, RC500RTU_Navigation
display page cannot be invoked.
Recovery: None.
Workaround: None.
1-M21ATR Error Indication: Soft reset of the RTU does not update
the Watchdog parameters and System reset magic word.
Watchdog parameters in the General Tab and the System
reset magic word parameters are not updated and are
displayed in inverse video. This was observed in
Honeywell RC500 I/O Tool Kit 3.51.110x and RTU
firmware 4.2.1015925.

issue.
a) Configure an RTU with IP-based Multi-Master
configuration for four masters.
b) Download the configuration to RTU and perform hard
reset.
c) Change the TCP IP timeout.
d) Download the configuration to RTU. Perform a soft
reset of the RTU.
Recovery: None.
Workaround: Disable the channel and controller and then

re-enable it.

7.1. Known issues
1-M1Y272 Error Indication: Runtime error 9 observed while

mapping I/O for counters.

issue.
a) Add System information module and IO modules to
MVA Control.
b) Invoke DNP3 Config and select object mapping tab to
do MAP I/O.
c) Perform the MAP I/O for all Discrete, Analog, Long,
Floating point, and counters.
d) Blank page appears for Binary Counters, while
mapping I/O for counters and on accepting the same,
"Runtime error 9" message is displayed.
Recovery: None.
Workaround: In the Task Manager, select dnpConf.exe

and click End Process (to kill the file) and perform the
operation again till it maps.
1-JKZLHP Error Indication: The POE (Powerover Ethernet) label is

visible on the RC-EIO2 module base though currently this
functionality is not supported in the IO modules.
Recovery: None.
Workaround: None.
1-MVOGY5 Error Indication: On enabling and disabling the DNP3

Channel to establish the communication, one of the links
fails.
Recovery: None.
Workaround: Disable and enable the failed DNP3

Channel.

7.1. Known issues
1-JMF4TH Error Indication: All the 64 registers of DI, DO, AI, and
AO must contain the tag names but the IO register tag
names x32,y32,AX32,AY32 are not read back in the
configuration.
Recovery: None.
Workaround: None.
1-JWSJLX Error Indication: Communication blocks available as a

separate package to monitor the serial port status are not
visible in function block list.
Recovery: None.
Workaround: None.
1-KZTSRR Error Indication: It is observed that even though the

channel fails, some of the diagnostic parameters are
displayed in healthy condition, like, parity, flow control,
firmware version, controller.
Recovery: None.
Workaround: None.
1-N1URGT Error Indication: "Invalid References in Display"

message is displayed on opening the navigation and
datalog display pages.
Recovery: None.
Workaround: The actual navigation and datalog display

pages open with an "Invalid Reference" error for 2-3
seconds and then display proper values.

7.1. Known issues
1-N2K98Z Error Indication: When multiple Point Failures are

created, both the RTUs act as primary and the executed
process control from Experion is not reflected in the
RC500 IOs during loop back.
Recovery: None.
Workaround: None.
1-N2K99C Error Indication: No IO-SCADA network separation with

VLAN Configuration
Recovery: None.
Workaround: None.
1-DALAS9 Error Indication: The alarm “Time synchronization failed

on controller" is generated in the SCADA alarm summary
and appears as "Low,RTN,Unacknowledge".
Recovery: None.
Workaround: None.
1-I9AO78 Error Indication: Not able to perform Honeywell RC500

I/O Tool Kit repair operation through Add/Remove
programs.
Recovery: None.
Workaround: None.
1-I9C670 Error Indication: During the process of removing the

Honeywell RC500 I/O Tool Kit components, a Shared File
Detected message appears.
Recovery: None.
Workaround: None.

7.1. Known issues
1-IHLUCN Error Indication: The History Backfill point PV values

appear as blank when viewed on the history tab of Point
detail display.
Recovery: None.
Workaround: None.
1-IHLUL3 Error Indication: On configuring an analogue point for

displaying 32-bit, in the range scale (0% to 100%), the
upper range is displayed as question mark.
Recovery: None.
Workaround: None.
1-JLUTC0 Error Indication: The mixed module-energized digital

output status is reflected in the Digital Input too.
Recovery: None.
Workaround: None.
1-IYPMLG Error Indication: The DNP3 serial communication is not

established when configuration switchover occurs from
DNP3-TCP to DNP3-Serial.
Recovery: None.
Workaround: None.
1-LJWVJN Error Indication: Soft Reset is not performed on RTU if

Sys Info module is removed from a station and
downloaded
Recovery: None.
Workaround: – If System information module is removed

from the project configuration then hard reset the RTU.

7.1. Known issues
1-JS6RXN Error Indication: In the RTU Watchdog options,

Communication Loss monitoring does not function as
expected.
Recovery: None.
Workaround: None.
1-KJ36K3 Error Indication: System information module is displayed

twice when added to the station using Honeywell RC500
I/O Tool Kit.
Recovery: None.
Workaround: None.

7.2. Observed errors in RTU
7.2 Observed errors in RTU

Sl. Error Description Workaround
1 "In debug mode, if we check the variables, at None

times the Logical Value and Physical Value
columns are displayed as “??REFRESH??”
The variable value takes time to display. The

logic execution also gets affected due to this
problem.
Refresh issue is observed whenever there is

changeover in Scanning cycle. The issue
does not occur after this for the remaining
part of the scanning.
2 "The demo programs available in the previous None

version of ISaGRAF (like SCS Demo,
TRAIN1, Sxlib, and others) are not available
in the current version of ISaGRAF”.
When you try to copy the programs from the

previous version and open it in the new
version, the following error is displayed,
"Cannot POU. It was not created with this
workbench.”
3 While configuring AGA, a wrong error Correct the configuration while

message is observed. This error or warning configuring AGA.
message displays the wrong information and
must be corrected.
4 Occasionally unable to download Datalog Perform "Erase Datalog

configuration. configuration" and download.
If you are unable to download,

perform "Format Battery back
Ram". The Datalog
configuration will be
downloaded successfully.
Note: Ensure to take a back up

prior to attempting these steps.

5 Datalog functionality is not executed for You may use the UDP port.
redundant RTU configuration and this is
observed whenever there is an RTU
switchover. Datalog csv file is not updated for
new records. A problem is observed with
Datalogging functionality while using TCPIP
port for transmitting data from redundant
RTU.


8. RC500 R200 installation
8.1 Installing RC500 hardware components
Refer to the following user guides for information about installing the RC500 hardware
components.
Installing RC-SCONTRL RTU

Refer to the Honeywell RC500 Hardware Planning Installation Guide for steps to install
the RC-SCONTRL RTU.
To configure, refer to the Honeywell RC500 SCONTRL RTU User’s Guide.
Installing RC-MVACONTRL and RC-MVBCONTRL RTU

the RC-MVACONTRL and RC-MVBCONTRL RTUs.
To configure, refer to Honeywell RC500 MVACONTRL MVBCONTRL RTU User’s
Guide.
Installing Ethernet I/O-2

the Ethernet I/O-2.
To configure, refer to Honeywell RC500 Ethernet IO-2 User’s Guide.

8. RC500 R200 installation
8.2. Installing RC500 software components
8.2 Installing RC500 software components

Installing Honeywell RC500 I/O Tool Kit
Refer to the Honeywell RC500 Software Installation User’s Guide for information to
install and remove Honeywell RC500 I/O Tool Kit. It also includes information about
registering the Honeywell RC500 I/O Tool Kit license.
The Honeywell RC500 I/O Tool Kit Help provided with the Honeywell RC500 I/O Tool
Kit helps to configure the hardware.
Installing ISaGRAF
install ISaGRAF.
Refer to the Honeywell RC500 ISaGRAF User’s Guide for information to install and
register ISaGRAF.
Installing RC500 diagnostic display

install RC500 diagnostic display.
Refer to Honeywell RC500 SCONTRL RTU User’s Guide and Honeywell RC500
MVACONTRL MVBCONTRL RTU User’s Guide to configure diagnostic display.
Installing switch utility

install switch utility.
Refer to Honeywell RC500 Switch User’s Guide for information to upgrade RC500
switch firmware with switch utility.

9. Appendix
9.1. DNP3 Test harness gaps (PAR 1-LVJQX1)
9. Appendix
9.1 DNP3 Test harness gaps (PAR 1-LVJQX1)
Sl Gap name Gap description
No
1 BINARY INPUT CHANGE DNP3 master requests for binary input change
WITHOUT CONFIRM events, DNP3 slave sends events to Master and
the Master does not confirm the same. Some
more binary input change events are generated
in DNP3 slave and again Master requests for
binary input events.
Gap:
RC500 reports only the newly generated events.
2 COMMON TIME OF DNP3 master and Slave clock are synchronized.

OCCURRENCE Events are generated when the clocks (time) are
synchronized. Master requests for events after
Slave clock become unsynchronized (that is
Master does not issue clock sync command with
the expected time period).
Gap:
RC500 reported the events generated as
unsynchronized events.
3 CLASS 1 DATA DNP3 master requests for class 1 events, DNP3

WITHOUT CONFIRM slave sends events to Master and the Master
doesn't confirm the same. Some more class 1
events are generated in DNP3 slave and again
Master requests for class 1 events.
Gap:
RC500 reports only the newly generated events.
4 CLASS 2 DATA DNP3 master requests for class 2 events; DNP3

does not confirm the same. Some more class 2
Gap:
RC500 reports only the newly-generated events.
5 CLASS 3 DATA DNP3 master requests for class 3 events, DNP3

does not confirm the same. Some more class 3

9. Appendix

No
Gap:
RC500 reports only the newly-generated events.
6 LOCAL DEVICES WITH Gap:

INDIVIDUAL REMOTE RC500 does not support this feature.
SUPERVISORY
CONTROL
7 LOCAL DEVICES WITH Gap:

GLOBAL REMOTE RC500 does not support this feature.
SUPERVISORY
CONTROL
8 BUFFER OVERFLOW Binary input change events are generated in

BINARY INPUT CHANGE, DNP3 slave driver beyond its buffer capacity.
EVENT BUFFERS Gap:
RC500 does not set the Event Buffer Overflow
bit in IIN byte in its response to Master.
9 BUFFER OVERFLOW Analog Input change events are generated in

ANALOG INPUT DNP3 slave driver beyond its buffer capacity.
CHANGE, EVENT Gap:
BUFFERS RC500 does not set the Event Buffer Overflow
10 BUFFER OVERFLOW Binary Counter change events are generated in

BINARY COUNTERS DNP3 slave driver beyond its buffer capacity.
CHANGE, EVENT Gap:
BUFFERS RC500 does not set the Event Buffer Overflow
11 BINARY OUTPUT SBO, DNP3 master issues a Binary Output SBO

TO UNISTALLED POINT command to uninstalled point in DNP3 Slave
device.
Gap:
RC500 sets the parameter error bit in IIN byte
but does not echo the DNP3 request object.
12 BINARY OUTPUT SBO DNP3 master issues a Binary Output SBO

SAME SEQUENCE command and DNP3 Slave processes it
NUMBER OPERATE successfully. DNP3 master issues the Operate
RETRIES portion of the SBO command previous sent
again to DNP3 Slave.
Gap:

9. Appendix

No
RC500 responds to DNP3 master with
unmatching select error to the received Operate
command instead of resending the previous
response.
13 BINARY OUTPUT SBO DNP3 master issues a Binary Output Select

SEQUENCE NUMBER command with sequence number x and then an
CHECKING Binary Output Operate command with sequence
number other than (x+1).
Gap:
RC500 processes the operate command and
triggers the outputs.
14 MULTIPLE OBJECT DNP3 Slave device's control queue limit is x.

REQUESTS DNP3 master issues binary output command for
more than x points in a single request fragment.
Gap:
RC500 processed all the DNP3 objects in the
request.
15 BINARY OUTPUT DNP3 master issues a Binary Close/Pulse ON

COMPLEMENTARY and Binary Trip/Pulse ON command to DNP3
FUNCTION SUPPORT Slave device.
Gap:
RC500 does not support these commands.
16 ANALOG OUTPUT SBO, DNP3 master issues an Analog Output SBO

TO UNISTALLED POINT command to uninstalled point in DNP3 Slave
device.
Gap:
but doesn't echo the DNP3 request object.
17 ANALOG OUTPUT SBO DNP3 master issues an Analog Output SBO

SAME SEQUENCE command and DNP3 Slave processes it
NUMBER OPERATE successfully. DNP3 master issues the Operate
RETRIES portion of the SBO command previous sent
again to DNP3 Slave.
Gap:
RC500 responds to DNP3 master with
unmatching select error to the received Operate
command instead of resending the previous
response.
18 ANALOG OUTPUT DNP3 master issues a Analog Output Select

9. Appendix

No
SEQUENCE NUMBER command with sequence number x and then an
CHECK DETAILS Analog Output Operate command with sequence
number other than (x+1).
Gap:
RC500 processes the operate command and
triggers the outputs.
19 ANALOG OUTPUT DNP3 master issues an Analog Output Direct

DIRECT OPERATE Operate command to an uninstalled point in
UNINSTALLED POINT DNP3 Slave device.
Gap:
but does not echo the DNP3 request object.
20 MULTIPLE OBJECT DNP3 Slave device's control queue limit is x.

REQUESTS DNP3 master issues analog output command for
more than x points in a single request fragment.
Gap:
RC500 processed all the DNP3 objects in the
request.
21 USE OF CONFIRMATION DNP3 master requests for data and DNP3

IN FRAGMENTATION slave's response is larger than one fragment and
it sends multiple fragment.
Gap:
RC500 does not request confirmation for the
fragments that it sends.
22 UNSOLICITED DNP3 Slave device should have Unsolicited

CONFIGURATION Timeout and Retry as configurable parameters.
START UP
Gap:
23 UNSOLICITED RC500 does not have these two configurable
RESPONSE CLASS 1 parameters.
DATA
24 UNSOLICITED
RESPONSE CLASS 2
DATA
25 UNSOLICITED
RESPONSE CLASS 3
DATA
26 PROCESS NON READ

REQUEST IMMEDIATELY

9. Appendix

No
27 DEFERS READ DNP3 slave driver sends unsolicited response

REQUEST UNTILL and waits for confirmation and become timeout
AFTER CONFIRMATION and retries the same unsolicited message and
RECEIVED waits the confirmation. Slave receives a read
request while it waits for confirmation.
Gap:
RC500 was processing the read immediately
incase one retry was already completed.
28 DEFERS READ DNP3 slave driver sends unsolicited response

REQUEST UNTILL and waits for confirmation. Slave receives a read
AFTER CONFIRMATION request while it waits for confirmation.
TIMEOUT
Gap:
RC500 was not processing the read and it was
retrying to send same unsolicited message for
the configured number of retries.
29 ABANDONS READ DNP3 slave driver sends unsolicited response

REQUEST UPON and waits for confirmation, while it receives a
SUBSEQUENT READ Read request and again a read request.
REQUEST
Gap:
RC500 was processing the old read request after
the timeout.
30 INHIBITS UNSOLICITED DNP3 master sends ‘enable’ unsolicited

RESPONSES UNTILL message and events were generated, before an
AFTER POLLED unsolicited message was triggered a read
CONFIRMATION request was sent.
Gap:
RC500 waits till timeout and retries sending the
response for the solicited request.
31 ABANDONS READ DNP3 slave driver sends unsolicited response

REQUEST UPON and waits for confirmation. Slave receives a read
SUBSEQUENT NON- request and a write request while it waits for
READ REQUEST confirmation.
Gap:
RC500 processes write immediately but will not
send unsolicited message.
32 UNSOLICITED DNP3 master issues Enable Unsolicited and

9. Appendix

No
RESPONSES OFF Disable Unsolicited Commands to DNP3 Slave
to turn off and on unsolicited reporting.
Gap:
RC500 didn't support Enable Unsolicited and
Disable Unsolicited commands.
33 COLLISION AVOIDANCE DNP3 Slave driver is configured for collision

avoidance and setup for communication with
DNP3 master.
Gap:
RC500 doesn't communicate to the DNP3
Master.
34 NEED TO SUPPORT DNP3 master issues Enable Unsolicited and

FUNCTION CODE (20 Disable Unsolicited Commands to DNP3 Slave.
AND 21 ) IN LEVEL 2
Gap:
RC500 does not support Enable Unsolicited and
Disable Unsolicited commands.

Honeywell Process Solutions
1860 W. Rose Garden Lane
Phoenix, AZ 85027 USA

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Honeywell - RC500 - R200 - Software Change Notice

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Honeywell Process Solution

Copyright 2011 by Honeywell International Sárl.

Other brand or product names are trademarks of their respective owners.

Honeywell Process Solutions

ii Honeywell RC500 Software Change Notice R200

Honeywell RC500 Software Change Notice - SCN RC200351 200 December

Installation and Upgrades

R200 Honeywell RC500 Software Change Notice iii

Honeywell RC500 Software Installation User’s Guide

Honeywell RC500 MVACONTRL MVBCONTRL RTU User’s Guide

Honeywell RC500 SCONTRL RTU User’s Guide

Honeywell RC500 Switch User’s Guide

Honeywell RC500 Hardware Planning Installation Guide

Honeywell RC500 Ethernet IO-2 User’s Guide

Honeywell RC500 ISaGRAF User’s Guide

Honeywell RC500 I/O Tool Kit Help

iv Honeywell RC500 Software Change Notice R200

Support and Other Contacts

Europe, Middle East, and Africa (EMEA)

R200 Honeywell RC500 Software Change Notice v

People’s Republic of China

vi Honeywell RC500 Software Change Notice R200

World Wide Web

R200 Honeywell RC500 Software Change Notice vii

ATTENTION: Identifies information that requires special

TIP: Identifies advice or hints for the user, often in terms of

REFERENCE -EXTERNAL: Identifies an additional source of

REFERENCE - INTERNAL: Identifies an additional source of

CAUTION Indicates a situation which, if not avoided, may result in equipment

CAUTION: Indicates a potentially hazardous situation which, if not

CAUTION symbol on the equipment refers the user to the product

WARNING: Indicates a potentially hazardous situation, which, if not

WARNING symbol on the equipment refers the user to the product

viii Honeywell RC500 Software Change Notice R200

WARNING, Risk of electrical shock: Potential shock hazard where

ESD HAZARD: Danger of an electro-static discharge to which

Protective Earth (PE) terminal: Provided for connection of the

Functional earth terminal: Used for non-safety purposes such as

Earth Ground: Functional earth connection. NOTE: This

Chassis Ground: Identifies a connection to the chassis or frame of

R200 Honeywell RC500 Software Change Notice ix

Draft (11/25/2011) Draft version for review.

V1 (12/5/2011) Incorporated review comments.

x Honeywell RC500 Software Change Notice R200

2. CONTENTS OF RELEASE ..........................................................17

3. GETTING STARTED ....................................................................19

6. PROBLEMS RESOLVED .............................................................25

R200 Honeywell RC500 Software Change Notice xi

6.5 DNP3 interface ...............................................................................................28

7. PROBLEMS TO BE RESOLVED ................................................ 29

8. RC500 R200 INSTALLATION ..................................................... 49

xii Honeywell RC500 Software Change Notice R200

RC500 hardware components

Remote Terminal Unit (RTU)

R200 Honeywell RC500 Software Change Notice 13

RC500 software components

Honeywell RC500 I/O Tool Kit

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• Instruction List (IL)

R200 Honeywell RC500 Software Change Notice 15

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FWm0115_w0113_b0102_HON zip 1.15