Angelyn M.

Abajenza BSME3A January 8, 2022

Case 7: BATANGAS POLYTECHNIC COLLEGE: The Morning After

Engineer Felicidad Lazaro, a mechanical engineering graduate of Adamson University, has been operating
in the past five years an auto parts supply in Kumintang Ilaya, Batangas City. It is a lucrative business she inherited
from her father.

Four years ago, she started teaching on a part-time basis at the Batangas Polytechnic College. After a year,
she became a full-time faculty member of the college of engineering. She attended to her auto parts business after
her official hours at the school.

Miss Lazaro's dedication to her duties earned her the chairmanship of the Mechanical Engineering
Department. When her boss, the dean, was offered a good paying job abroad, he resigned. Miss Lazaro was named
the new dean of the College of Engineering.

Miss Lazaro feels that even if she is offered a job anywhere, she cannot accept it because of her concern
for her business. This made her also think that she must take her new job as dean, seriously.

Miss Lazaro's first concern is to recruit well-qualified engineers to fill up the slots left by five faculty
members who resigned. An advertisement for the vacancies was made. After a few weeks of waiting, only ten
applications were forwarded to her. Nine of the applicants were new graduates and have no job experience of any
kind. The tenth applicant is a newly retired government employee with no teaching experience.

Miss Lazaro slowly realized that there are good engineers in the area but they are not attracted by the
prospect of teaching engineering subjects. Miss Lazaro is also aware that even those that are currently employed
by the school are only waiting for a good job offer from other institutions.

Miss Lazaro was mildly shocked when her assistant showed her the enrollment statistics of the College of
Engineering. In the past five years, a steady 10% increase in the number of students was noted. Last year, there
was a 16% increase.

Just yesterday, Engineer Lazaro was approached by two engineering professors, one a department
chairman, and the other, a senior faculty member. They were requesting for a year's leave of absence. Because
nobody at the moment could take their place, Engineer Lazaro disapproved their requests. Engineer Lazaro was
given the information that the two will take jobsin another company on a one-year trial basis. If prospects are
good, they will resign from the school.

After having been informed of the disapproval of their request for leave, the two professors filed their
irrevocable resignations the next morning.

Engineer Lazaro is now faced with two serious problems:

1. Formulating an immediate solution to the short age of teachers in her area of concern; and

2. Keeping the incumbent ones satisfied with their jobs.

Engineer Lazaro is now contemplating how she will survive this crisis.
Problems

Engineer Lazaro as being a Dean of College of Engineering is now facing a serious problem
regarding to the insufficient number of engineering faculty as the students are growing in number.
Another concern is keeping the faculty member to satisfied on their job.

Objectives:

 What should Engineer Lazaro do in order for her to fill up the slots of those faculty
members who resigned?
 How can she keep the faculty member to satisfied on their job?

Solutions:

 In order for Engineer Lazaro to fill up the slots of those faculty members who resigned,
she should qualify those applicants even though they have no experience. Mostly of the
applicants are fresh graduates and no teaching experiences. This would be their training
ground to have an experience. Involve them in trainings and seminars for the
enhancement of their capabilities.

 In order for her to keep the faculty member to satisfied on their job, she needs to
motivate the faculty member. Provide them the things that they need especially
trainings and seminars in order for them to enhance their skills. Have good relationship
through working and communicating. Have a collaboration and cooperation towards
faculty member.

Conclusion

Every failure, there's always a success. Every problem, there's always a solution. Life is like a
roller coaster. You may go in the direction of ups, downs, turns, and twists. Just enjoy your ride on your
journey. Hold on and you will survive. In our journey, we can pass by in the darkness of our life. Some
people motivate us to keep fighting, but the most motivation comes from ourselves. Motivation makes
us alive. It is the power that we can use in every problem and failure we have in our life. Motivate
yourself and spread it to everyone, it will lead to success, contentment, and happiness.
Angelyn M. Abajenza BSME 3A January 8, 2022

Case 8: BUENAVISTA ELECTRIC COOPERATIVE, INC.: Masquerade

Right after Engineer Oscar Pascua finished his electrical engineering course at FEATI University in
1985, he was hired as an employee of the National Electrification Administration (NEA). He was assigned
to handle jobs in the various units of NEA until his promotion to Chief Planning Officer in 1994. His main
function was to supervise the planning activities of his unit. Three engineers and two other employees
reported directly to him. His performance was rated very satisfactory.

Engineer Pascua attended training sessions of various kinds including those for management. He
finished his M.B.A. course in 1995.

When the position of general manager of the Buenavista Electric Cooperative, Inc. (BECI) became
vacant in January 1996, he was nominated by NEA. He got the post in March 1996. Aware of the many
problems besetting the cooperative, he immediately went to work.

When Engineer Pascua called the key officers of the cooperative to a meeting, he was
appraised of the following:
1. That the price of electricity charged to BECI’s customers is the fifth highest in the country;
2. That 25 percent of the electricity service provided by BECI is lost every month and cannot be
accounted for;
3. Requisitions for supplies and materials are served after delays of as long as three months;
4. Some employees of the cooperative do not report regularly for work;
5. The increasing amount of uncollected accounts.

Three days after the meeting, he recommended to the board of directors the following

1. The dismissal from the service of employees not regularly reporting for work:
2. Salary increases of up to 20 percent for every employee on the payroll;
3. The hiring of eight additional employees, and
4. The formation of a team to investigate and recommend measures to minimize “system loss”.

All of his recommendations were approved by the board, after which Engineer Pascua signed all
the necessary memoranda to implement his programs. He made regular inspections of the activities of
the various units of the cooperative.

During the first week of March 1997, he convened the key officers for an evaluation of the past
year’s activities. The following points were made clear to him:

1. No reduction in the price of electricity could be extended to BECI’s customers because no

reduction in the overall cost of doing business was achieved.
2. Instead of reducing the 25 percent system loss, it even went up to 26 percent.
3. There was no improvement in the requisition of supplies and materials. Delays still reach three
months.
4. There is a new set of employees who do not report regularly for work.
5. The amount of uncollected accounts increased from P 3.8 million to P 4.2 million.
 Engineer Pascua concluded that in spite of the granting of salary increases requested the rank
and file, no subsequent improvement in services was registered. He is now considering more drastic
measures but he is not sure if it is the right thing to do. In addition, he is also aware that there are some
employees who are qualified and dedicated to their jobs.

Problems:

 No reduction in the price of electricity could be extended to BECI’s customers because

no reduction in the overall cost of doing business was achieved.
 Instead of reducing the 25 percent system loss, it even went up to 26 percent.
 There was no improvement in the requisition of supplies and materials. Delays still
reach three months.
 There is a new set of employees who do not report regularly for work.
 The amount of uncollected accounts increased from P 3.8 million to P 4.2 million.

Objectives:

 Granting reasonable electricity charged cost among BECI’s customer.

 Working out the requisition delay among supplies and materials.
 Minimize BECI’s system loss and uncollected accounts.
 Resolving the unprofessionalism among BECI’s employees.
Solutions:

 Strengthen the cooperative’s centralized organization.

 Looking for new provider of supplies and materials.
 Comprehensive evaluation of work related performance among employees.
 Continue sending the disconnection notice and disconnect it when deadline reaches.
 Providing relative training grounds for new and existing employees.
 Determine the issues regarding the employees’ lack of motivation in reporting for work.
 Reorganize structure regarding the employees’ tasks to determine if they are fit to
perform that specified task.
 Build a better relation, motivate his employees to have them perform better, and be
more hand’s on with his employees’ form of work.
 Discuss with his employees the objectives and goals that will benefits both his
employees and the company.

Conclusion

Managers are expected to provide the required output by utilizing the various inputs including
labor. Those who provide labor, however, will perform when properly led. It is therefore required to
possess leadership skills. “With good leadership, you can create a vision and can motivate people to
make it a reality,” Taillard says. It is important skills to have because a good leader is able to bring out
the best abilities in his/her team members and motivate them to work together in achieving a shared
goal.
Angelyn M. Abajenza BSME 3A January 8, 2022

Case 9: GOOD MUSIC BROADCASTING CORPORATION: Ebb Tide

Engineer Frederick Panganiban was reading the advertising sales report handed to him by his
assistant. The report contains information consolidated from the ten radio stations owned and operated
by Good Music Broadcasting Corporation (GMB). These stations are located in the various parts of the
country.

GMBC headquarters and sales office are located in Makati. GMBC derives income from
advertisements lodged by companies like San Miguel Corporation, Ayala Life, and others. The sales
office receives the cassette tapes and written text containing the advertising messages of the client
companies.

The tapes are meant to be played at regular intervals in all of the ten radio stations operated by
GMBC. The written text is an alternate advertising form read by the radio announcers at regular
intervals. An advertising message does not exceed one minute. The advertisers are billed depending on
the frequency of exposure of their messages.

Each station is managed by a station manager who reports directly to Engineer Panganiban, the
general manage. The stations are allowed to slots after accommodating the national advertisers.
A certain portion of the advertising income is credited to the account of the individual stations
depending on the assignments sent to them by the GMBC headquarters. The total advertising income of
station consists of the credited account from the head office plus whatever income from local
advertisers is derived.

Engineer Panganiban is now reviewing the consolidated sales report. He wants some
improvement in operations so that the overall income will increase. He feels that the sales report is
useful, but he believes some other data may help him make a better decision.

Statement of the Problem

Engineer Panganiban is now reviewing the consolidated sales report. He wants some
improvement in operations so that the overall income will increase. He feels that the sales report is
useful, but he believes some other data may help him make a better decision. How will Engr.
Panganiban make improvement in operations to increase the overall income?

Objectives:

 Radio stations need improvement with their rating to increase their advertising income.
 Create new ideas for the improvement in operations of radio stations.
Solutions:

 Find out what are the daily trends.

 Make new shows that convince people to tune in on that radio station.
 Make a program about Q and A with funny topics, sharing love stories, journeys in life,
etc.
 Let people request their desired songs and make a segment for music daily top 10.
 Give good music background.
 Connect your stations in social media like Facebook, Instagram, Twitter, and Youtube.
 Hire additional personnel.

Conclusion

Music is everything. It can change the world just in one beat. You may come from a different era
and place but, if you hear the music, it has communication that makes you understand the message of
that song. Radio stations have a great contribution to society. Every radio station seeks to entertain
many people through music, funny shows, unique programs, etc. Sometimes problems occur in
operations that can affect the ratings and overall income. But if the organization controls it properly, it
will help achieve its goals efficiently and effectively. Control the things that you can control, it helps in
measuring the progress towards the organizational goals and brings any deviations, and indicates
corrective action.