Professional Documents
Culture Documents
We strongly believe that the results of the study will be beneficial to the chosen career
of tourism students under our institution, the research team and the future
researchers.
We are gratefully extending our benevolence and sincerity if you will allow us to conduct our
research the soonest
Thank you!
Respectfully yours,
Noted by:
College Dean
Endorsed by:
Recommending Approval:
VP for Innovation and External Initiatives (if your respondents are students and
employees)
Going to the lost and found section to report the found item
Announcing the discovery of the item.
Assisting the tourist in claiming the item from the lost and found section
Confirming if the claimant owns the item
6. THEFT
Notifying the authorities of the theft or loss
Filing a police report regarding the incident
Making sure the guest do not panic
Gather information about the missing item/person
Review the close circuit television (CCTV) for possible evidence
7. VANDALISM
Taking photo of the damage done as an evidence
Filling out the impact statement
Reporting to the authorized person
Being observant and trying to notice as many details as possible
Calling a vandalism hotline
8. ILLNESS AND EPIDEMIC
Assisting the guest about his needs and isolate
Wearing personal protective equipment for everyone’s safety
Calling medical team to personally diagnose his condition
Following and observing the safety protocols to regulate and mitigate the spread of illness
Encouraging inoculation
9. DAMAGE TO PROPERTY
Volunteering in rebuilding and rehabilitating the damage property
Moving away from damage property for possible debris that can cause further accident
Filing a police report
Notifying the disaster risk reduction
Using emergency response kit such as whistle and flashlight to gain attention of rescuers
10. HANDLING DRUKEN GUEST
Don’t argue with the intoxicated guests
Instruction: Please indicate your degree of agreement or disagreement on the
statements provided below by checking the number which corresponds to your best
judgment.
1- Strongly disagree 2- Disagree 3- Agree 4- Strongly Agree
SITUATIONAL FACTOR 1 2 3 4
I am willing to participate in Risk management program
I am interested to learn basic emergency responses
The risk management program serve as a guide for any emergency
that may arise in our chosen career.
The Institution should prepare and implement strategies to prevent
possible emergencies
I am willing to pay additional fee for the equipment and trainings about
Risk Management program
PHYSICAL FACTOR 1 2 3 4
I am able to apply first aid emergency
treatment for Heart Attacks QUESTIONAIRE FOR SOP 3
PSYCHOLOGICAL FACTOR 1 2 3 4
I am capable of rescuing a person under sexual assault
I can deal with person that has emotional trauma
I can manage someone who has suicidal thought
I can provide medical treatment for a person dealing with fatigue.
I am aware with the different types of violence and I can deal with it