1.

Operations Management - The planning, execution, and management of the

transformation process that transforms such resources as labor and raw materials into
goods and services that are sold to customers.
2. Manufacturing Organizations - When converting raw materials into tangible goods, use
operations management.
3. Service Organizations - Use operations management to produce services that are non-
physical outputs.
4. Productivity - Divided by the inputs required to produce that output, the total output of
goods or services produced.
5. Value - The performance traits, features, and services that customers are willing to
forgo resources for
6. Value Chain - The complete set of organizational tasks that add value at each stage,
starting with the preparation of raw materials and ending with the finished product in
the hands of end users.
7. Value Chain Management - Managing the entire flow of integrated activities and
product information along the entire value chain.
8. Organizational Processes - are described in terms of a group of outcomes, as well as the
common jobs and tasks required to accomplish the outcomes.
9. RFID - With applications ranging from inventory management to automation, RFID tags
and scanners have the potential to improve the handling of products and materials both
inside and outside of the warehouse.
10. Intellectual Property - Creations of the mind are referred to as intellectual property. A
brand name, a design, or an invention can qualify.
11. Quality - It is used to improve delivery on time, shorten cycle and lead times, and
establish a more reliable supply chain.
12. ISO 9000 - To maintain an effective quality system, businesses must effectively
document the components of their quality systems, which is why ISO 9000 was created.
ISO 9000 is a set of international standards on quality management and quality
assurance.
13. Six Sigma - Statistics and data analysis are used in the Six Sigma process to identify and
minimize errors or defects.
14. Mass Customization - Is a concept of design-to-order that gives customers a product
when, where, and how they want it.
15. Cellular Manufacturing - Cellular manufacturing, a lean technique for producing similar
products, uses cells, or clusters of team members, workstations, or equipment to
streamline operations by obviating setup and unnecessary costs in between operations.