Micah Tinklepaugh

Senior UX Designer & Researcher

704.388.6388
micahtinklepaugh@gmail.com
https://www.linkedin.com/in/micah-tinklepaugh/
https://www.lightmache.com (Password: Artemis)

SUMMARY
Design engineering leader with 8 years of experience working cross-functionally from
conception to launch. Agile thinker who enjoys utilizing modern technology to make big
improvements.

Employment
Truist Bank, Lead Product Designer, Charlotte, NC, August 2020 – Present
Truist Bank is a large financial technology company committed to inspiring better lives
and communities. Rated in 2022 as one of America’s 100 most “JUST” companies.

 Partnered with engineering, user research and other disciplines to rapidly

prototype a web and mobile chatbot experience that users love.
 Used data and analytics to discover insights into ways to improve features such
as the onboarding and FAQ process.
 Conducted research, interviews, and usability testing to understand our users’
needs through interactive mobile app prototypes in over 11 research studies with
65 participants and participated in peer design critiques
 Launched an augmented and virtual reality lab
Electric Power Research Institute, Engineer Scientist III, Palo Alto, CA, May 2017 –
May 2020
EPRI is a non-profit adding collaborative value to the electricity sector.

 Led NASA grant application with NREL researcher and Lockheed Martin to
rehearse preventative maintenance operations for solar infrastructure in Lunar
and Martian environments.

 Co-authored product charter, roadmap, and $500,000 budget for international

nuclear power digital assistance app under guidance from technical lead. The
application CSTARR gained acceptance for presentation at the American
Nuclear Society.
 Leveraged quantitative skills to uncover insights through study data and tracked
the efficacy of the digital products and features for mobile and virtual reality user
research with over 20 participants.
  Presented on plans, results, and detailed reports on the demonstratable effect of
emerging technologies on understand their impacts during electric grid outages
at sites to stakeholders and senior management.

Meta Co, User Experience Prototyper, San Mateo, CA, September 2016 – May 2017
Meta Company was an augmented reality startup that pioneered spatial computing.

 Led collaborative creation of company’s founding design document on the

neuroscientific principles behind spatial computing with Chief Neuroscientist,
CEO, and Design Director.
 Created VR mini applications on iOS in C# using Unity 3D, Blender, and X Code
to better understand constraints faced by engineers, fueling more informed
designs.
 Improved team workflows by contributing to the 3D asset library for engineering
access.

Nokia (Spacetime Insight), User Experience Designer, San Mateo, CA, March 2015
– September 2016
Spacetime Insight was an Internet of Things startup that provided geospatial predictive
analytics and visualizations (acquired by Nokia in 2016).

 Collaborated with engineering, design, and research teams to define and build
new user experiences and technical solutions based on customer needs while
designing the developer app and data viewer enabling users to explore city and
state level data on energy efficiency and transportation safety.
 Led the company’s first usability study driving product decisions.
 Wrote corporate blog content on using AR for energy applications.

UX/UI Internships
- Room 5, San Diego, CA, 2015
- Pint Software San Diego, CA, 2014
- Momentum Design Lab, San Francisco, CA 2013

EDUCATION
Bachelor of Arts, Cognitive Science, University of California San Diego, 2015

CERTIFICATIONS
Chatbots: Working with Amazon Lex, Cloud Academy, 2020
Compose & Program Music in Python using EarSketch, Coursera, 2020
Advanced Scripting with Axure RP, LinkedIn, 2020
Learning Adobe DX, LinkedIn, 2020
Virtual Reality Developer Nanodegree, Udacity, 2016
Learn 3D Modeling, Udemy, 2016
UX Design Tools: Axure, Lynda.com, 2014

SPECIALTIES
Stakeholder interviews, surveys, card sorts, A/B testing, usability testing, literature
review, competitive analysis, current state competitive analysis, benchmarking and user
journey analysis, augmented & virtual Reality, metaverse, artificial intelligence, product
design, 3D modeling, mobile and web applications, spatial computing, interface design,
wireframing, prototyping, contemporary software design, figma, sketch, image
classification, design thinking, ux research & publishing, experience with iOS and
Android app design, knowledge of programming workflows, developer environments,
technical computing software, accessible design

TECHNICAL SKILLS
Figma, Miro, WebXR, A-Frame, Blender, Unity 3D, Unreal Engine, MatLab, Axure,
Adobe XD, Confluence, JIRA, Airtable

PUBLICATIONS

Emerging Technologies Brief: Augmented and Mixed Reality for Space and
Energy Applications
https://www.epri.com/research/products/000000003002014957

Overview of Reality Computing for Research in Energy and Space Exploration

https://www.epri.com/research/products/000000003002014308

Artificial Intelligence: Concepts in Electric Power

https://www.epri.com/research/products/000000003002010236

2019 Extended Reality Guidebook: Digital Transformation for Training and

Telemetry
https://www.epri.com/research/products/000000003002017159

Using Virtual Reality to Train Utility Workers to Assess Storm Damage

https://www.epri.com/research/products/000000003002014695

Extended Reality System Design for Interacting with Distribution Sensors

Knowledge Transfer Using Extended Reality
https://www.epri.com/research/products/000000003002017902
Storm Damage Assessment: Using Augmented and Mixed Reality
https://www.epri.com/research/products/000000003002011041

Reality Computing: A Guide to Augmented Reality

https://www.epri.com/research/products/000000003002013117

Augmented and Mixed Reality Training for the Smart Grid

https://www.epri.com/research/products/000000003002014696

EPRI Augmented Reality Newsletter

https://www.epri.com/research/products/000000003002011662