MODELS – applications from notes

critical flow model

- focuses on identifying and addressing critical bottlenecks or constraints in the delivery of e-

governance services
- It is a process-oriented approach that aims to optimize service delivery by identifying the
most critical steps in the service delivery process and improving their efficiency and
effectiveness.
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Comparative Analysis Model

- The Comparative Analysis Model is based on exploring information available in the public or
private domain and comparing it with the actual known information sets to derive strategic
learning and arguments
- The comparative analysis model is a framework used to systematically analyze and compare
e-governance initiatives across different regions, countries, or jurisdictions.

Mobilization and Lobbying Model

- Mobilization and Lobbying Model is one of the most frequently used digital governance
models and has often come to the aid of civil society organizations in developing countries
to impact international decision-making processes
- The model is based on planned, directed, strategic flow of information to build strong virtual
allies to strengthen action in the real world
- The Mobilization and Lobbying Model in e-governance is based on the principle that active
citizen participation and engagement can help to improve the quality and effectiveness of e-
governance initiatives
- Applications
a. Fostering public debates on global issues, themes of upcoming conference,

Interactive-Service Model

- The Interactive-Service Model in e-governance refers to a model that emphasizes the use of
interactive digital platforms to deliver government services to citizens.
- In this model, e-governance initiatives are designed to facilitate direct communication and
interaction between citizens and government officials, using online platforms such as
websites, mobile applications, and social media.
- The Interactive-Service Model is based on the principle of improving accessibility and
convenience for citizens in accessing government services.