Online Ku HN7000 Installation Module Rev B1

HN7000S Ku Installation Module
Revision B
May 15, 2011
HN7000S Installation and Commissioning
Proprietary Notice
All rights reserved. This publication and its contents are proprietary to
HUGHES. No part of this publication may be reproduced in any form
or by any means without the written permission of HUGHES, 11717
Exploration Lane, Germantown, Maryland 20876.
Copyright © 2011 HUGHES Proprietary

Revision History
Revision Date of issue Scope
A 4/1/2011 Initial Version
B 5/15/2011
Objectives
Upon completion of the module, the participant will be able to:

– Recognize specific antenna parts
– Understand how to use the DAPT to point Ku antenna
– Enter pointing parameters
– Perform pointing and Auto Cross-Pol
– Following activation steps
– Perform OVT
– Perform basic troubleshooting steps
HN7000S Antenna
0.74m Ku Prodelin Antenna Unassembled
Feed Arm
Reflector Bracket
Reflector
Azimuth / Elevation
Assembly
Feed horn Radio Assembly
0.74m Ku Prodelin Antenna Torque Values

Mast – The antenna mast must be
installed before you can install the
antenna
For rooftop installations, assemble
the antenna on the ground and then
carry the fully assembled antenna up
to the roof
Tightening hardware – Do not tighten
any nuts or other hardware until
instructed to do so (See also the next
item, Torque)
Torque – To ensure successful
Fastener Proper Torque Value
installation of the antenna, it is
critical that you tighten all nuts and
socket-head screws to the torque
5/16-inch bolts 8 ft-lb
values shown on right
M4 hexagonal socket 15 in-lb

head screws
0.74m Ku Prodelin Antenna – Attaching Reflector Mount

Begin the antenna assembly by attaching the antenna
reflector bracket to the Az/El mount:
1. Hold the reflector bracket in position over the Az/El
mount so that the tilt scale faces the mount, as
shown on top right
2. As shown insert four 5/16-inch × ¾-inch carriage
bolts into the tilt plate, then through the main
opening in the reflector bracket, and into the
corresponding holes in the A/z/El mount
3. Place a 5/16-inch hex flange nut on each of the
four bolts from the opposite side and tighten the
nuts lightly, only until snug. Once connected, the
reflector bracket should rotate freely on the Az/El
mount.
When the reflector bracket is correctly positioned on the
Az/El mount assembly, you should be able to clearly
see the tilt scale numbers on the reflector bracket
above the tilt pointer, as shown on bottom right
4. Using the tilt value you obtained from the IDU as
described in Determining the pointing values, set
the scale to the proper reading, and lock down the
four bolts to 8 ft-lb using a torque wrench
0.74m Ku Prodelin Antenna – Attaching the Reflector

To attach the antenna reflector to the reflector bracket:
1. Hold the reflector against the reflector bracket so
that the hole for the Phillips head screw is nearest
the bottom as shown on right
2. Insert four carriage bolts (5/16-inch × ¾-inch) into
the holes in the reflector and through the
corresponding holes in the reflector bracket
ensuring that the carriage bolts are firmly seated
before tightening the nuts
3. Insert the ¼-inch Phillips head screw through the
hole near the bottom of the reflector and into the
corresponding hole in the reflector bracket arm.
4. Using a Phillips head screwdriver, tighten the ¼-
inch screw
5. From the back of the reflector bracket, secure the
four bolts with four ½-inch hex flange nuts and
tighten to 8 ft-lb of torque
0.74m Ku Prodelin Antenna – Attaching Feed Support Arm

To install the feed support arm:
1. Insert the feed support arm
into the housing at the
bottom of the reflector
bracket, as shown on the
right
2. Insert two ¼-inch × 1¾-inch
bolts down through the
reflector bracket housing
into the feed support arm
3. Place one flat washer, lock
washer, and hex nut onto
each bolt and tighten to 5 ft-
lb of torque
0.74m Ku Prodelin Antenna – Installing the Feedhorn

To attach the feed horn to the radio assembly:
1. Remove and discard the white protective
seal from the end of the feed horn
Do not remove the transparent moisture
seal on the small end of the feed
horn. However, if it is damaged, wrinkled, or
coming loose you can remove the seal prior
to assembly.
2. Insert the O-ring into the groove as shown
0.74m Ku Prodelin Antenna – Installing the Feedhorn - 2

3. Position the feed horn near the end of the feed support arm as shown.
As shown below there is a peg on the bottom of the feed horn. This peg fits into the small
hole closest to the end of the feed support arm. The second hole (nearer to the antenna
reflector) is for the bolt that secures the feed horn to the feed support arm.
4. Insert the ¼-inch × 1¾-inch bolt, with ¼-inch flat washer and lock washer, up through the
feed support arm and into the feed horn
5. Tighten the ¼-inch bolt
0.74m Ku Prodelin Antenna – Installing Radio Assembly

1. Position the radio assembly below the feed
support arm as shown on top right
2. Insert two 5/16-inch × 1¾-inch bolts, with
5/16-inch flat washers and lock washers,
down through the feed support arm and into
the radio transmitter. Do not fully tighten the
bolts at this time.
3. Separate the rear end of the feed horn from
the radio assembly and insert the O-ring into
the groove inside the feed horn stem as
shown on bottom right
4. Attach the radio assembly to the feed horn
using the provided M4 × 12-mm socket-head
screws with M4 lock washers (with teeth on
the inner edges)
0.74m Ku Prodelin Antenna – Installing Radio Assembly
You must make sure that the O-ring remains in the groove at the end of the feed horn before
attaching the radio transmitter. If the O-ring is not positioned properly, moisture will accumulate
inside the TRIA, causing damage to the radio transmitter.
5. Use a long-shaft ball driver 3-mm Allen wrench to tighten the socket-head screws to 15 in-lb
of torque (maximum)
6. When the radio transmitter assembly is fully assembled, tighten the two 5/16-inch bolts to
secure the radio transmitter to the feed support arm
Vertical polarization
0.74m Ku Prodelin Antenna Assembled

This completes the antenna
assembly
0.98m Ku Prodelin Antenna Unassembled
Reflector Bracket Azimuth/Elevation

Assembly
Reflector
Feed Rods
Feed Arm
Radio Mounting Brackets

polarizer plate
Feed Horn Radio Mounting Adapter
Radio Assembly
O-ring
0.98m Ku Prodelin Antenna Torque Values

antenna
item, Torque)
Torque – To ensure successful installation
of the antenna, it is critical that you
tighten all nuts and socket-head screws Fastener Proper
to the torque values shown on right Torque Value
For bolts that use a split lock washer,
tighten the bolt until the washer is 5/16-inch bolts 15 ft-lb
flattened, but do not tighten the bolt
further. When the washer is flattened,
this indicates that sufficient torque has
been applied.
1/4 -20 thread-cutting 10 ft-lb
screws used to secure
reflector bracket to reflector
No. 6-32 and M4 socket-head 15 inch-lb
cap screws
0.98m Ku Prodelin Reflector – Installing Az/EL

Follow these steps to install the Az/El and reflector
bracket assembly onto the mast:
1. Before you install the Az/El and reflector bracket
assembly onto the mast pipe, use a bubble level to
make sure the mast is plumb
2. Slide the canister of the Az/El and reflector bracket
assembly down onto the mast
3. Photo on right shows the Az/El and reflector
bracket assembly on the mast
Optional: If you adjust the antenna elevation now to the
coarse elevation value, before installing the
reflector, it‘s easier than making this
adjustment after the reflector is attached
4. Rotate the Az/El and reflector bracket assembly
until the reflector side is oriented in the general
direction of the satellite
If necessary, loosen the canister nuts just enough
to allow the assembly to rotate
5. Snug the three canister nuts just enough to prevent The mast must be plumb. The antenna
the assembly from rotating. Do not tighten the nuts assembly cannot be adjusted to correct
at this time for a mast that is not plumb.

To attach the antenna reflector to the reflector bracket:
1. Orient the reflector so the HughesNet logo on the
front is near the top, as shown on right
Note: To make it easier to position the reflector and
insert the screws (steps 2 and 3), you can adjust
the elevation of the Az/El and reflector bracket
assembly beyond the 80° mark on the elevation
scale so the surface of the reflector bracket that
attaches to the reflector is nearly horizontal.
Then you can lay the reflector on the bracket,
with the holes in the reflector facing the bracket.
This method (not illustrated here) is especially
useful when one person installs the antenna.
To use this method you must loosen the fine elevation
adjustment nuts and elevation lockdown bolts. Be sure
to tighten the elevation lockdown bolts before laying
the reflector on the bracket.

2. Lift the reflector and align the four mounting holes on the back of the reflector with the four
mounting holes on the reflector bracket
3. Insert two ¼-20 × 1-3 ⁄8-inch hex thread-cutting screws (without washers) through the upper
holes on the reflector bracket and into the reflector holes indicated in photo below (upper
arrows on the right photo)
4. Partially tighten the screws
5. Insert two ¼-20 × 1-1 ⁄16-inch hex thread-cutting screws (without washers) through the lower
holes on the reflector bracket and into the lower reflector holes
6. Tighten each screw a little; then move on to the next screw
7. Use a torque wrench to tighten the screws to 10 ft-lb force maximum
CAUTION
To avoid damaging the mounting holes in the back of
the reflector, do not over tighten the reflector bracket
screws. Use a torque wrench.
0.98m Ku Prodelin Antenna –Installing Feed Support Arm

Attach the feed rods to the reflector:
1. Attach the feed rods to the rim of the reflector as
shown on right
2. The feed rod end with the longer flat part attaches
to the reflector rim; the end with the shorter flat part
attaches to the feed support tube (as shown below).
3. Point the lower end of each feed rod inward, toward
the space in front of the lower part of the reflector.
When both feed rods are correctly installed, their
lower ends are just a few inches apart.
4. Tighten each nut just enough to keep the hardware
in place
0.98m Ku Prodelin Antenna – Securing the Feed Support Arm

Secure the feed support tube:
1. Attach the lower ends of the feed rods to
the feed support tube as follows: Insert
the ¼-20 × 2-inch hex bolt through the
tube, and use the hardware shown on
upper right
Make sure the flat end of the feed
support tube points toward the reflector
2. Tighten the nut just enough to keep the
hardware in place
3. Attach the flat end of the feed support
tube to the rim of the reflector, as shown
on lower right
4. Tighten the nut just enough to keep the
hardware in place
0.98m Ku Prodelin Antenna – Tightening the Hardware

Tighten the hardware as follows:
1. Tighten the three nuts on the
reflector rim (indicated by the black
arrows)
2. Tighten the nut where the feed rods
attach to the feed support tube
(indicated by the white arrow on
right)
3. The antenna is now assembled, and
ready for installation of the radio
assembly
0.98m Ku Prodelin Antenna – Installing the Radio Assembly

Attach the upper mounting bracket to the radio transmitter:
1. Place the upper mounting bracket onto the radio transmitter, in the position as
shown below
2. Align the two bolt holes in the bracket with the holes in the radio transmitter
3. Secure the bracket to the radio transmitter with two 5⁄16-18 × 1-inch hex
bolts, lock washers, and flat washers
4. Tighten the bolts
0.98m Ku Prodelin Antenna – Attaching Feed Horn

The feed horn and waveguide transition are shipped from the factory pre-attached, as shown
on bottom left
Attach the square end of the waveguide transition (with the feed horn attached) to the radio
assembly—specifically, to the transmit/receive isolation assembly, or TRIA:
Do not remove the transparent moisture seal on the small end of the feed horn.
However, if the seal is damaged, wrinkled, or loose, remove it.
1. Apply silicone grease to the O-ring groove in the waveguide transition. The silicone grease
is provided in a small plastic capsule
2. Place the O-ring (1-inch inside diameter) in the O-ring groove in the square end of the
waveguide transition
Note: The O-ring and small hardware for the square end of the waveguide transition are
shipped in a bag that contains four Allen screws
0.98m Ku Prodelin Antenna – Attaching Feed Horn - 2

3. Place the neck of the feed horn into the upper mounting bracket, and position the square
end of the waveguide transition close to the TRIA. See below.
Make sure the feed horn packing material is out of the way so it will not get stuck between
the feed horn neck and the upper mounting bracket.
4. Attach the square end of the waveguide transition to the TRIA using the provided M4 × 12-
mm Allen screws and M4 lock washers with teeth on the inner edges
Insert the screws in the direction indicated by the white arrows in shown below
Make sure the O-ring remains in the O-ring groove
0.98m Ku Prodelin Antenna – Attaching Feed Horn - 3

5. Use a long-shaft 3-mm ball driver to tighten the M4 Allen screws
6. Place the feed horn clamp over the neck of the feed horn, as shown below
7. Insert two ¼-20 × 1-inch hex bolts (with lock washers)—one on each side of the clamp.
Make sure the packing material is out of the way so it will not get stuck under the clamp.
0.98m Ku Prodelin Antenna – Mounting Radio Assembly

To mount the radio assembly on the feed support tube, first mount the lower mounting bracket
on the feed support tube:
1. Position the lower mounting bracket and mounting adapter on the feed support tube, with
the bolt holes aligned, as shown below
There are four holes on the top surface of the feed support tube. Two of these holes are
oval slots. Use the round hole and oval slot closest to the reflector to mount the radio.
2. Insert two 5⁄16-18 × 2.5-inch carriage bolts from above, one into each of the two mounting
holes
3. From below, place a 5 ⁄16-inch flat washer, lock washer, and hex nut on each bolt
0.98m Ku Prodelin Antenna – Mounting Radio Assembly

Attach the upper and lower mounting brackets
to each other, as shown on right:
1. Place the radio assembly (attached to the
upper bracket in previous steps) onto the
lower bracket
2. Align the four mounting holes on the upper
and lower mounting brackets
3. Insert a ¼-20 × 0.75-inch carriage bolt
through each of the four mounting holes
4. From below, place a ¼-inch flat washer,
lock washer, and hex nut on each bolt
5. Tighten the four bolts
6. Remove the protective packing material
from the feed horn window
This completes installation of the radio
assembly
0.98m Prodelin Antenna Assembled

assembly
0.74m Ku Raven Antenna Unassembled
Reflector Azimuth/Elevation
Assembly
Reflector Bracket
Radio Assembly
Feed Arm
Radio Transmitter Feed Horn

Mounting Brackets
Rubber “O” Ring

0.74m Ku Raven Antenna Torque Values

antenna
to the roof
item, Torque)

head screws
0.74m Ku Raven Antenna – Attaching Radio Assembly

When you unpack the feed arm, the feed horn and
radio transmitter mounting brackets are installed,
as shown in on top right
Follow these steps to attach the radio assembly to
the feed arm and feed horn:
1. Obtain the required radio assembly
The radio assembly, consisting of the TRIA,
low noise block converter (LNB), radio
transmitter, and waveguide, is not part of the
antenna kit
2. Place the radio assembly on the floor or other
flat, stable surface
seal on the small end of the feed horn.
However, if the seal is damaged, wrinkled,
or loose, remove it.
3. Place the O-ring in the circular depression in
the square end of the feed horn. See bottom
right
0.74m Ku Raven Antenna – Attaching Radio Assembly - 2

4. Position the feed arm so the radio transmitter mounting brackets rest on top of the radio transmitter, as
shown below
5. Lift the radio transmitter up to the radio transmitter mounting brackets, and align the two bolt holes on the
mounting brackets with the two bolt holes on the top of the radio transmitter
6. Insert two 5/16-18 x 5/8 UNC bolts in the aligned holes
Use a lock washer and a flat washer for each bolt. Leave the bolts loose; turn them just enough to hold
the radio transmitter in place
7. Align the square end of the feed horn with the square end of the TRIA as shown below

8. Hold the feed horn end and the TRIA end together, and insert four M4 Allen screws with
lock washers as shown on bottom left
9. Use a long-shaft (at least 5 in.) 3-mm ball driver Allen wrench to tighten the screws
10. Tighten the two bolts on the radio transmitter mounting brackets
Photo on bottom right shows the radio assembly attached to the feed arm
0.74m Ku Raven Antenna – Attaching the Reflector Bracket

Fasten the reflector bracket (with
polarization plate and elevation
bracket attached) to the elliptical
antenna reflector:
1. Insert five 5/16-18 x ¾ UNC
carriage bolts through the front
of the reflector and the five tabs
located on the rim of the
reflector bracket
2. Secure the reflector to the
reflector bracket using a 5/16-
in. serrated flange nut on each
carriage bolt
0.74m Ku Raven Antenna – Attaching Feed Arm

Attach the feed arm (with radio
attached) to the reflector bracket:
1. Slide the feed arm and radio
assembly into the slots at the
bottom of the reflector bracket,
aligning the four bolt holes. See
photo on right.
2. Fasten one of the feed arm tubes
to the reflector bracket, using four
5/16-18 x ¾ UNC hex head tap
bolts. For each bolt, use a nut, lock
washer, and flat washer.
3. Repeat this process to fasten the
other feed arm tube
0.74m Raven Antenna Assembled

assembly
0.98m Ku Raven Antenna Unassembled
Azimuth/Elevation
Reflector Assembly
Reflector Bracket
Radio Assembly
Feed Arm
polarizer plate
Feed Horn
Rubber “O” Ring

0.98m Ku Raven Antenna Torque Values

antenna
to the roof
item, Torque)

head screws
0.98m Ku Raven Antenna – Attaching the Polarization Plate

Assemble the polarization adjustment assembly by
attaching the polarization plate to the front of the
elevation bracket, through the reflector bracket, as
shown on the right
1. Place the polarization plate into the circular
hole in the reflector bracket, as shown on the
right, with the raised outer edge of the
polarization plate facing away from the
elevation bracket
2. Pass four 5/16-in. x 3/4-in. carriage bolts
through the polarization plate and through the
front of the elevation bracket
3. Before installing the polarization plate, tighten
the four bolts that secure the elevation bracket
to the canister as shown on the right. If you
don‘t tighten these bolts, you may have
difficulty placing the polarization plate into the
reflector bracket (step 4).
4. Place the polarization plate into the reflector
bracket
0.98m Ku Raven Antenna - Securing the Polarization Plate - 2

5. Secure the polarization plate using a
5/16-in. flat washer, 5/16-in. lock
washer and 5/16-in nut on each
carriage bolt, as shown on right
If you have difficulty starting the nuts
(with the washers installed), the
polarization plate may not be correctly
placed. Make sure the raised outer edge
of the polarization plate faces away from
the elevation bracket and that the
polarization plate is flush against the
reflector bracket.
0.98m Ku Raven Antenna – Attaching Radio Assembly

When you unpack the feed arm, the feed horn and
radio transmitter mounting brackets are installed,
as shown on top right
Follow these steps to attach the radio assembly to
the feed arm and feed horn:
1. Obtain the required radio assembly
The radio assembly, consisting of the TRIA,
low noise block converter (LNB), radio
transmitter , and waveguide, is not part of the
antenna kit
2. Place the radio assembly on the floor or other
flat, stable surface
seal on the small end of the feed horn.
However, if the seal is damaged, wrinkled,
or loose, remove it.
3. Place the O-ring in the circular depression in
the square end of the feed horn as shown on
bottom right

4. Position the feed arm so the radio transmitter mounting brackets rest on top of the radio transmitter, as
shown below
5. Lift the radio transmitter up to the radio transmitter mounting brackets, and align the two bolt holes on the
mounting brackets with the two bolt holes on the top of the radio transmitter
6. Insert two 5/16-18 x 5/8 UNC bolts in the aligned holes
Use a lock washer and a flat washer for each bolt. Leave the bolts loose; turn them just enough to hold
the radio transmitter in place
7. Align the square end of the feed horn with the square end of the TRIA as shown below

8. Hold the feed horn end and the TRIA end together, and insert four M4 Allen screws with lock washers as
shown on bottom left
9. Use a long-shaft (at least 5 in.) 3-mm ball driver Allen wrench to tighten the screws
10. Tighten the two bolts on the radio transmitter mounting brackets
Photo on bottom right shows the radio assembly attached to the feed arm
0.98m Ku Raven Antenna – Attaching the Reflector Bracket

Fasten the reflector bracket (with
polarization plate and elevation
bracket attached) to the elliptical
antenna reflector:
1. Insert five 5/16-18 x ¾ UNC
carriage bolts through the front
of the reflector and the five tabs
located on the rim of the
reflector bracket
2. Secure the reflector to the
reflector bracket using a 5/16-
in. serrated flange nut on each
carriage bolt
0.98m Ku Raven Antenna – Attaching Feed Arm

Attach the feed arm (with radio
attached) to the reflector bracket:
1. Slide the feed arm and radio
assembly into the slots at the
bottom of the reflector bracket,
aligning the four bolt holes. See
photo on right.
2. Fasten one of the feed arm tubes
to the reflector bracket, using four
5/16-18 x ¾ UNC hex head tap
bolts. For each bolt, use a nut, lock
washer, and flat washer.
3. Repeat this process to fasten the
other feed arm tube
0.98m Raven Antenna Assembled

assembly
Ku-band Pole Specifications for .74 and .98 Antennas

Both antennas require a 2-3/8‖ OD pole
0.74m
0.98m
Pointing Tools
Ku Pointing Devices
The DAPT and OPI are pointing devices
to simplify the pointing process
Attach the Outdoor Pointing Interface
(OPI) meter or DAPT with 22KHz filter in-
line with the receive cable
Connect the receive and transmit cables
OPI with 22 KHz filter
to the modem
You can use the DAPT with DW and HN
equipment, as a direct replacement for
the OPI. The same 22 KHz filter must be
used, as well. The DAPT is direction
sensitive, see the back for the correct
cable attachments.
DAPT with 22 KHz filter

Using DAPT
Once the DAPT and filter are correctly assembled and installed, the first
thing to notice is the displayed information. It will be showing you the
actual voltage on the Rx IFL cable. This value could be anywhere between
~11vdc and as high as ~18.2vdc. This is based on Horizontal or Vertical
receive of the system.
On your laptop, go to the System Control Center, select the Advanced
page, go into Installation → Setup → Registration Installer → enter zip
code, select satellite transponder or enter parameters manually, ‗Enable
OPI‘ for use during antenna pointing. By pressing the ‗Advance‘ button
on DAPT (#3, on the right), it will change from the IFL cable voltage to
‗COMM Startup‘.
The display will then change automatically to show you Mode and Value.
‗Mode‘ will either be ‗0‘ or ‗2‘. The ‗0‘ mode indicates receive pointing,
while the ‗2‘ mode indicates ACP (Auto Cross-Pol), either ‗manual‘ or
‗automatic‘. Manual mode will show a constantly changing (dynamic)
value, while Automatic will show a single (static) value. The ‗Value‘
indicated will be the same value showing on your laptop. You cannot
change DAPT operation from ACP to registration mode by pressing the
‗Advanced‘ button. As with the OPI, you have to make that change at the
laptop.
Az/El canister adjustment and scales
Polarization
Scale
Elevation Rod
Elevation
Adjustment Nut
Mast Clamp Nut (3)

Elevation Lockdown
Nut (2)
Elevation Scale
Pointing & Commissioning

Laptop use on all installs is mandatory
 Ability to access HN7000S interface
 Allows you to acquire the values needed to
align the antenna:
 Elevation
 Azimuth
 Polarization
 Align and cross-pol system
 Prevents the need to use customer‘s
computer
Using Commissioning Rules to Find Default Satellite

Follow these steps to download
the Updated Commissioning Rules
from the Installer Portal
(http://dwayinstalls.hns.com)
1. Login to Portal
2. Click ―Documents‖
3. Choose tab ―All Documents
Without Folders‖
4. Enter ―Updated Commissioning
Rules‖ in search field and click
―Search‖ icon
5. Right-click and choose ―Save
Target As..‖ to download file to
hard drive
Periodically the default satellite
and/or transponder changes, this
file is updated accordingly
Using Commissioning Rules to Find Default Satellite

The Updated Commissioning
Rules provide the parameters to
enter into laptop to point antenna
These rules are categorized by
customer, plan, and location
In this example:
1. Customer: HNS Customer
2. Plan: HN7XXX Home and
Professional Service Plans (.74m
w/1w radio)
3. Antenna Location: FL (default
satellite SM5-1K)
The parameters are given for
manual entry here
Registration Installer Link From System Control Center (SCC)
The modem has a built in interface System Control Center that enables
you to align the antenna and commission the service
To access the HughesNet Setup menu launch web browser and type:
http://192.168.0.1/fs/registration/setup.html or use http://192.168.0.1
and click wizard icon, select ―installation‖, then ―setup‖ from menu on left.
A pop-up window will appear, click ―Registration‖ Installer to begin
entering of parameters. (pop-blocker should be disabled).
Setup Menu
Use the Registration – Installer
link for aligning the antenna
and commissioning new
customers
The Antenna Pointing link will
be used for re-pointing the
antenna to the same satellite
by an installer but should not
be used to install a new
system
The Re-registration link is
used to re-register current
customer
The Config File Upload link is
used to change the default
satellite and transponders
The Zip Code File Upload link
is used to upload a new zip
code file
Setup Menu
Enter the ZIP code of the
installation location into
the field and click Next
Select the check box
Enter location manually
if you are using a GPS or
have acquired the site‘s
longitude and latitude
After verifying site
location, click Next
Setup Menu
Check the box

Enter
satellite
parameters
manually
Click Next to
continue
Setup Menu
Enter the satellite parameters
from the current Updated
Commissioning Rules FSB
If you are using a DAPT/OPI
meter then check Enable
OPI Display
Click Next to continue
Setup Menu
Select the wattage of the transmit radio being installed: 1 watt
or 2 watt
0.74m Ku HughesNet systems include a 1 watt transmit radio,
0.98m systems include a 2 watt transmit radio
Do not check the Select transmit radio part number box. Click
Next to continue
Installer should select the correct LNB
Always select ―Pure‖ for LNB type then click Next
Setup Menu
The Receive Antenna

Pointing screen displays
the following values
• Elevation
• Azimuth
• Polarization
Use these parameters to

adjust the antenna‘s
elevation, azimuth, and
polarization
Click Display Signal

Strength
Setup Menu
The signal strength meter
is displayed indicating
receive SQF and status
As the correct satellite is
located, the progress bar
will turn from red to green
Once the satellite is
located, peak the signal by
making small adjustments
to the antenna
The DAPT /OPI will display
a flashing 0 indicating
receive mode while
searching for correct
satellite. Once the correct After the receive signal is peaked,
satellite is located the 0 will ensure Perform Auto Cross-Pol (ACP) is
stop flashing and SQF is checked. Then click Next to display the
displayed. ACP screen
Setup Menu
Click Manual button to
begin the ACP test
During ACP test,
transmissions are sent to
the Network Operation
Center (NOC)
The DAPT/OPI will display
flashing mode 1 indicating
queued status to begin ACP
in manual mode
Setup Menu
A warning will appear indicating the
radio transmitter is actively powered
on. Click Continue.
Mode 2 and isolation value are
displayed and the results are sent
back indicating pass or fail
If using the DAPT/OPI meter, it will
flash 2 and show the isolation
indicating failing result
When the 2 stops flashing, the
isolation has reached a passing
result
The antenna must be locked down Laptop display
and retested before running the ACP
test in the automatic mode
If ACP is not completed in 5 minutes
the installer will need to start over
with the coarse pointing DAPT/OPI display
Setup Menu
If test fails, make small
adjustments to the antenna
until you receive a passing
result
Click on Automatic to run
final ACP test. This test
confirms the antenna‘s
isolation by taking average of
several tests.
If the test fails you must
return to the manual mode
and make adjustments to the
antenna
When you receive a passing
result, click Close and
continue with commissioning
by clicking Next
Registration Server Selection
After ACP,
Registration Server
Selection page is
displayed
Choose SAN and
PIN Registration
and click Next
NOC Registration
The HN7000S establishes a
connection with the NOC to
establish proper timing
Encryption keys are downloaded
and the modem serial number is
captured
Click Next
Service Agreement
A information box will display
notifying that your connection is
secure. Click OK to continue.
The Registration and Subscriber
Agreement will then display
Customer should read the
agreement and Checkmark the I
Agree box and click the I Accept
to continue
Entering SAN and PIN
Enter the SAN and

PIN number located
on the Installation
Reference Sheet
The SAN should be
in all caps
Click Continue
Account Registration Details
Write this information on

the Quick Start Guide
included inside the
modem box
The customer may need
this information for
troubleshooting and/or
configuring their network
Click Continue
Registration Sequence
When the registration is

complete, click Restart
If the Registration process
is unsuccessful, click Close
and begin again
As the modem resets, Click
Close
Software Download Status

The restart process takes 15–30
seconds and all lights go off for up
to 10 seconds
The power light appears first,
followed by LAN, Receive, Transmit,
then System
The power light continues to blink
while the modem downloads the
latest software
After download completes the
modem restarts. Upon reboot the
power light will be constant
indicating it has loaded the latest
software (All files are up-to-date).
The software download process can
be monitored by viewing the System
Status page at 192.168.0.1 and
selecting System Status
Modem LEDs
The power LED will go from blinking to solid

once the modem has downloaded the latest
software
The LAN indicator LED up followed by the
Receive, Transmit and System LEDs
When all LEDs are on or flashing, the
modem has completed restarting
Once satellite modem has completed
software download and rebooted, OVT
must be run.
Get Transponder Zip Code
Click Get Transponder &

Zip Code
Visit Type and Customer Information Verification
Verify all information is

correct
Verify correct
Visit Type
Click Submit
Get Latest Stats
Click Get
Latest Stats
Passing OVT
The ACP Isolation value (ISO) is
not checked by the Tool on the first
attempt. This is based on the
assumption that the new site could
only have been commissioned
after passing the ACP Isolation
test.
Successful installation is
determined by 5 variables: Code
Rate, EsNo, ISO, SQF, and
NAK/ACK%. In this example all If all Target values have been
5 are within range or exceed met/exceeded and indicated in green
target values and is shown in then installer should click Sign Off to
green. If values are red then obtain necessary code. This value is
corrective action needs to be recorded on the installation reference
taken. sheet.
Failure With Recommendations

SQF, and
NAK/ACK%
below target
values
Click
Perform Repaired if
Recommended recommend
Actions to correct ed actions
values corrects
values then
click SAVE
Successful Disposition and Sign off code
This Sign Off Code should be

recorded on Post Installation
Checklist section of the
Installation Reference Sheet
ONLY select No Problem if site

passes OVT without any
corrections to installation as
shown in example
Selecting Problems Found While Running OVT
If recommended actions were required to

pass OVT, select the appropriate box that
was necessary to correct problem
Unsuccessful Disposition and Sign-Off Code
An example where
the Installer
checked HW
failure – ODU and
HW Failure – IDU
as shown on left.
Then enter serial
numbers in
provided boxes.
To provide
additional
comments on the
Click Save and site, for example a
dish issue, check
Get Sign-Off
the Other box
Code allowing
comments to be
entered as shown
System Status Indicator Button

The “System Status
Indicator Button”
located at the top of the
page, provides a overall
status of the system
– A red system status indicator

button signifies that a problem
has been detected by your
satellite modem
– A green system status indicator
button signifies that all functions
of your satellite modem are
operating within normal
parameters
– An orange system status
indicator button signifies that you
are subjected to FAP
– A yellow system status indicator
button signifies that Web
Acceleration is being bypassed
Status Indicators Explained

Transmission Info
Reception Info
A performance analysis
A performance analysis of
of the data stream
the data stream received
transmitted to the
from the satellite.
satellite.
System Status System Info

A red button
light indicates
indicates
thethe
system
system hashas A general information screen
detected a problem that needs that identifies software
attention. A green light
buttonmeans
means that
that
allall version, customer ID number
functions are operating within normal and other important facts.
parameters. Click the light
buttonforfor
more
more
detailed information.
System Status Screen

Signal strength - A value of 30 or
less indicates a signal is not being
received
Transmit status - indicates if signals
are being transmitted. Clicking on the
status message displays an
explanation of the TxCode status code
Receive status - indicates if signals
are being received. Clicking on the
status message displays an
explanation of the RxCode status code
Software Download Status -
indicates status of software download.
Commission Status - indicates if
modem is commissioned
TCP Acceleration Status - indicates if
TCP is enabled
Reception Info
Receive status - reports the
operational status of the
HN7000S. Clicking the blue status
message displays an explanation
of the Rx Code status code.
Frames received - reports the
number of frames received
Frames with Errors - reports the
number of frames received with
errors. A nonzero value indicates a
problem with receiving.
Bad Key Frames - indicates error
in keys. A nonzero value indicates
a problem with receiving.
Transmission Info
Transmit status - reports the
operational status. Clicking the
blue status message displays an
explanation of the Rx Code
Number of successful
transmissions - reports the
number of frames sent
Number of failed transmissions -
reports the number of frames that
could not be sent. A nonzero
value indicates a problem with
transmitting.
Number of packets submitted for
transmission – reports the total
number of packets sent
System Control Center
The Help Menu

contains
information about
receive and
transmit status,
messages,
troubleshooting,
and other topics
Suggest that the
customer review it
to become familiar
with the Control
Center
System Info
Serial number – needed to
identify modem when
troubleshooting
Software creation date - date
the version was created
Software release number -
version of the software on the
modem
IP Address - use this as the
default gateway setting on the
computers connected to the
HughesNet modem
Subnet Mask - use this on the
computers connected to the
HughesNet modem
Site ID - Site identification
number
Satellite Info
Displays commissioned satellite

information
Longitude - displays the longitude
of the satellite to which the system is
commissioned
Receive Frequency – displays the
frequency of the transponder to
which the system is commissioned
Receive Polarization/Transmit
Polarization - reports the expected
signal polarization Transmit Path –
displays the current path used by the
system. Typically, this field will
display ―Satellite‖.
Software Configuration
Turbo Page, NAT, and DHCP
are enabled or disabled as per a
service offering and cannot be
changed by the customer
Network Address Translation
(NAT) - typically used to allow
multiple computers to share a
single address. It also allows
preconfigured remote networks to
be integrated easily with the
HughesNet network.
Dynamic Host Configuration
Protocol (DHCP) - if enabled,
this simplifies the network
configuration of the computers.
The computers just need to be set
up to ―Obtain IP address
automatically‖.
Turbo Page - if enabled, speeds
processing of data
Connectivity Test
Use the Connectivity

Test link to check
connectivity to the
NOC
HN7000S Troubleshooting
General Troubleshooting
You are the customer‘s first technical resource

It is important that you are comfortable troubleshooting basic issues
Troubleshooting support is available in product manuals, field service bulletins,
installer support and customer technical support
Larger, more complex issues should be referred to technical support after
performing basic troubleshooting
Basic steps to troubleshooting:

Verify physical connections and ensure all cables are secure (transmit,
receive, Ethernet, and power supply)
Diagnose LED lights and identify issues using the Control Center
Troubleshooting using Hughes Tools

The On Site Validation Tool (OVT) should be used to verify the
quality of the installation
In the future there will be a Ku Site History Profile Tool that will be
used to diagnose issues occurring over a 90 day or 365 day
timeframe (This tool can only be used after 48 hour period)
Modem LEDs
The modem has five blue LEDs on the

front panel
These LEDs will either be:
– Solid
– Flashing
– Off
Knowing how to interpret the LED‘s
pattern will assist you in troubleshooting
Modem Lights
LAN – The LAN LED indicates the LAN is connected and
flashes indicating traffic
Transmit – The Transmit LED flashes indicating the
modem is transmitting properly
Receive – The Receive LED flashes indicating the
modem is receiving properly
System – The System LED indicates the system is
completely operational
Power – The Power LED indicates the modem is
powered on
– A flashing power LED indicates the modem is running
factory software. Once activated, the modem receives
current software and power LED will turn solid
– The modem will power cycle and load the software, if this
fails (continued flashing power LED) then a manual power
cycle may be performed
– Monitor the software download from the Control Center
LAN LED
The LAN LED is solid once an Ethernet cable is
connected to the modem and a network card
The LED will flash with activity
If the LAN LED is not lit, this indicates a problem
with the cable or network card
If the LAN LED is on but does not flash when
attempting to browse, there is a problem with the
configuration of the network card
Transmit and Receive LEDs

The receive LED will turn on after the
modem has attained signal lock, then flash
with activity
The transmit LED will turn on after the
modem has passed ACP, then flash with
activity
System LED
System LED is solid when fully

operational and able to communicate
with NOC
Troubleshooting – System LED

If the modem Power LED is
solid and the modem
System LED is off, the
modem is not
communicating with the
NOC
– Force Ranging should be
attempted to correct failure
to communicate with NOC
Access the Control Center to
identify issues
Red flags will appear after
the link indicating a
problems
Click the link preceding the
red flag for troubleshooting
information
Troubleshooting – Force Ranging

1. Open your Internet Browser and
enter
http://192.168.0.1/fs/advanced/adv
anced.html into the address bar!
2. A page should open that displays
"Advanced Configuration" for the
HughesNet Modem
3. Click on installation in the left hand
menu, and choose Force Range
then click Start in the box that pops
up
4. The modem will test it's connection
to the satellite and adjust its' data
rates accordingly
5. When the text in the box says (TX
Code 8, Transmitter Ready) you
can close the box
Troubleshooting – Fatal Error
If the Power LED is off and one or more of the other

LEDs are flashing, the modem is reporting a fatal
error
Power cycle the modem by disconnecting the power
plug from the wall for 30 seconds
If the fatal error indication continues, the modem
must be replaced
PROPERTIES
On passing, 'Finish' button: Goes to Next Slide
On failing, 'Finish' button: Goes to Next Slide
Allow user to leave quiz: After user has completed quiz
User may view slides after quiz: At any time
User may attempt quiz: Unlimited times
The END

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Online Ku HN7000 Installation Module Rev B1

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HN7000S Ku Installation Module

Copyright © 2011 HUGHES Proprietary

Upon completion of the module, the participant will be able to:

0.74m Ku Prodelin Antenna Unassembled

0.74m Ku Prodelin Antenna Torque Values

1/4-inch bolts 5 ft-lb

M4 hexagonal socket 15 in-lb

0.74m Ku Prodelin Antenna – Attaching Reflector Mount

0.74m Ku Prodelin Antenna – Attaching the Reflector

0.74m Ku Prodelin Antenna – Attaching Feed Support Arm

0.74m Ku Prodelin Antenna – Installing the Feedhorn

0.74m Ku Prodelin Antenna – Installing the Feedhorn - 2

0.74m Ku Prodelin Antenna – Installing Radio Assembly

0.74m Ku Prodelin Antenna – Installing Radio Assembly

0.74m Ku Prodelin Antenna Assembled

0.98m Ku Prodelin Antenna Unassembled

Reflector Bracket Azimuth/Elevation

Radio Mounting Brackets

Feed Horn Radio Mounting Adapter

0.98m Ku Prodelin Antenna Torque Values

0.98m Ku Prodelin Reflector – Installing Az/EL

0.98m Ku Prodelin Antenna – Attaching the Reflector

0.98m Ku Prodelin Antenna – Attaching the Reflector

0.98m Ku Prodelin Antenna –Installing Feed Support Arm

0.98m Ku Prodelin Antenna – Securing the Feed Support Arm

0.98m Ku Prodelin Antenna – Tightening the Hardware

0.98m Ku Prodelin Antenna – Installing the Radio Assembly

0.98m Ku Prodelin Antenna – Attaching Feed Horn

0.98m Ku Prodelin Antenna – Attaching Feed Horn - 2

0.98m Ku Prodelin Antenna – Attaching Feed Horn - 3

0.98m Ku Prodelin Antenna – Mounting Radio Assembly

0.98m Ku Prodelin Antenna – Mounting Radio Assembly

0.98m Prodelin Antenna Assembled

0.74m Ku Raven Antenna Unassembled

Radio Transmitter Feed Horn

Rubber “O” Ring

0.74m Ku Raven Antenna Torque Values

1/4-inch bolts 5 ft-lb

M4 hexagonal socket 15 in-lb

0.74m Ku Raven Antenna – Attaching Radio Assembly

0.74m Ku Raven Antenna – Attaching Radio Assembly - 2

0.74m Ku Raven Antenna – Attaching Radio Assembly - 3

0.74m Ku Raven Antenna – Attaching the Reflector Bracket

0.74m Ku Raven Antenna – Attaching Feed Arm

0.74m Raven Antenna Assembled

0.98m Ku Raven Antenna Unassembled

Rubber “O” Ring

0.98m Ku Raven Antenna Torque Values

1/4-inch bolts 5 ft-lb

M4 hexagonal socket 15 in-lb

0.98m Ku Raven Antenna – Attaching the Polarization Plate

0.98m Ku Raven Antenna - Securing the Polarization Plate - 2

0.98m Ku Raven Antenna – Attaching Radio Assembly

0.98m Ku Raven Antenna – Attaching Radio Assembly - 2

0.98m Ku Raven Antenna – Attaching Radio Assembly - 3

0.98m Ku Raven Antenna – Attaching the Reflector Bracket

0.98m Ku Raven Antenna – Attaching Feed Arm

0.98m Raven Antenna Assembled

Ku-band Pole Specifications for .74 and .98 Antennas

DAPT with 22 KHz filter

Az/El canister adjustment and scales

Mast Clamp Nut (3)

Pointing & Commissioning

Using Commissioning Rules to Find Default Satellite