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  • RM For GD - Session 1 2 3 - FTMBA MC II - 2021

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    Ananthasyam Gopimanoharan
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    The document discusses five ingredients that help leaders be more persuasive and reduce conflict when engaging with those with opposing views. The five ingredients are: 1) actively acknowledging the other perspective, 2) highlighting areas of agreement, 3) hedging claims, 4) phrasing arguments positively rather than negatively, and 5) avoiding words like "because" and "therefore" that provide explanations.

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    RM for GD - Session 1 2 3 - FTMBA MC II - 2021

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    The document discusses five ingredients that help leaders be more persuasive and reduce conflict when engaging with those with opposing views. The five ingredients are: 1) actively acknowledging the other perspective, 2) highlighting areas of agreement, 3) hedging claims, 4) phrasing arguments positively rather than negatively, and 5) avoiding words like "because" and "therefore" that provide explanations.

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    © All Rights Reserved
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    5 views6 pages

    RM For GD - Session 1 2 3 - FTMBA MC II - 2021

    Uploaded by

    Ananthasyam Gopimanoharan
    The document discusses five ingredients that help leaders be more persuasive and reduce conflict when engaging with those with opposing views. The five ingredients are: 1) actively acknowledging the other perspective, 2) highlighting areas of agreement, 3) hedging claims, 4) phrasing arguments positively rather than negatively, and 5) avoiding words like "because" and "therefore" that provide explanations.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
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    of 6

    The recipe for receptiveness

    Combining these five "ingredients" helps leaders be more persuasive and reduce
    conflict when they engage with people with opposing views.

    1 2 3 4 5
    Actively Highlight areas of Hedge Phrase arguments Avoid explanatory
    acknowledge agreement, no your claims in positive versus words like
    the other matter how small negative terms "because" and
    perspective or obvious "therefore"

    Source: "Conversational Receptiveness: Improving Engagement with Opposing Views"

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