Writing emails Can you find the missing words in this email?

Example greetings:
Dear Mr. Brown,
• Dear + name; Hi + name; Hi; Hello + name; Hello; To whom this may concern

In ______________ to your email received this morning, please

Example opening sentences:
____________ attached our latest catalogue showing
• Following our recent telephone conversation, I'm attaching............. ____________ of our ornamental plants for _______ lobbies
• Please find attached the documents you requested ....... and company reception areas.
• In regard to ......
• Further to ..............
We have been in ___________ for more than 30 ______ and have
• As we agreed at our meeting .......
• In response/reply to ............... some of the town’s biggest hotels among our _____________.

Example closing sentences: As we ______________ on the phone last week, we can offer you
a 10% _______________ for a minimum order of 20 plants.
• I look forward to hearing from you
• Please don't hesitate to contact me
• Thanking you in advance I look_______________ to hearing from you and please don’t
• I await receipt of ... hesitate to _______________ me if you need any further
information.
Finish with:

Sincerely,
• Sincerely,
• Best Regards/Regards
• Best wishes James Clark
Sales Manager
Don't forget:
www.hotelplants.com
Your name, title and company name/web address, your email address and your
telephone & fax number
 +44 20 8546 9674 fax: +44 20 8546 9666
 a) Complete the e-mail with the words in the box.

DETAILS- YEARS- CONTACT- DISCOUNT- REPLY- CLIENTS- FORWARD-

HOTEL- AGREED- FIND- BUSINESS.

b) Answer the questions :

1. who sent the e-mail ?

2. Who received it ?
3. are they friends ?
4. What’s the purpose of the e-mail ?
5. How long has the company been working ?

c) Write an e-mail to the sales manager to order plants.

__________________________________________________
__________________________________________________
__________________________________________________
__________________________________________________
__________________________________________________
__________________________________________________