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Social–Emotional Expertise (SEE) Scale: Development and Initial Validation

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DOI: 10.1177/1073191118794866

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Social–Emotional Expertise (SEE) Scale:


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Development and Initial Validation sagepub.com/journals-permissions
DOI: 10.1177/1073191118794866
https://doi.org/10.1177/1073191118794866
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Ashley McBrien1,2, Marcus Wild1, and Jo-Anne Bachorowski1

Abstract
Social–emotional expertise (SEE) represents a synthesis of specific cognitive abilities related to social interactions, and
emphasizes the timing and synchrony of behaviors that contribute to overall social–emotional ability. As a step toward
SEE construct validation, we conducted three experiments to develop a self-report measure that captured key elements
of our conceptualization of SEE. In Experiment 1, we generated and tested 76 items for a measure of SEE. The resultant
25-item scale is reliable, test–retest: r(80) = .82, p < .001, and internally consistent (Cronbach’s α = .90). Experiments 2
and 3 examined the relationships between the SEE Scale and related constructs. Convergent constructs, such as emotional
intelligence, r(885) = .62, p < .01, and social anxiety, r(885) = −.59, p < .01, and discriminant constructs, such as social
desirability, r(885) = .19, p < .01, and self-monitoring, r(885) = .28, p < .01, were found to be related in the expected
directions. Additionally, two factors were statistically identified: Adaptability and Expressivity. The items contributing to
each factor describe the ability to successfully navigate social environments and the ability to successfully convey affect and
ideas to other people, respectively. These factors correlate with related constructs in distinct and theoretically relevant
ways.

Keywords
social ability, social–emotional interactions, affect, scale development

In daily life, it is clear that the ease with which people inter- for the smooth navigation of social encounters. The responses
act with others is subject to individual differences: Some themselves are collectively thought of as a “toolkit” of affect-
people handle social situations fluently, whereas others are related behaviors that taken together, enhance the quality of
less proficient. One approach to understanding such differ- interactions. To illustrate, consider your reaction to a joke
ences has been to use constructs which attempt to character- told by an acquaintance. Determining that what your acquain-
ize the cognitive and affect-related processes that tance just said was a joke, what the joke means, why your
presumably underlie social behavior. “Emotional intelli- acquaintance just made the joke, and what your acquaintance
gence” (EI; Salovey & Mayer, 1990), “social intelligence” may be feeling having made this joke are comfortably within
(SI; Sternberg & Smith, 1985; R. L. Thorndike & Stein, the purview of constructs such as EI and IS. The particulars
1937), “empathy” (Davis, 1983; Lawrence, Shaw, Baker, of your response, and the timing in response to your acquain-
Baron-Cohen, & David, 2004), and “interpersonal sensitiv- tance, is the essence of SEE. Awareness of this acquaintance’s
ity” (IS; Hall & Bernieri, 2001) are four such constructs. As feelings and knowledge of how to best respond to those feel-
they are typically described, these constructs focus on the ings is important, but the key component of a high-quality
accurate processing of social cues and the use of those cues interaction is how that understanding is then translated into
to inform future behavior. However, these constructs do not prosocial behavior. Knowing how and when to laugh at a
focus on the actual behaviors that facilitate interactions and good joke, how to respond when the joke is bad or offensive,
convey socially meaningful cues. and timing the response so that the quality of the interaction
To bridge this gap in understanding between prosocial does not suffer unduly would all be SEE skills. Conversely,
cognition and behavior, we propose the construct of “Social–
Emotional Expertise” (SEE). As conceptualized here, SEE 1
Vanderbilt University, Nashville, TN, USA
involves the coordination of affect-related gestures and 2
Marian University, Nashville, TN, USA
vocalizations, with an emphasis on the quality and temporal
Corresponding Author:
dynamics of these signals. SEE is thought to include automa- Jo-Anne Bachorowski, Department of Psychology, Vanderbilt University,
ticity in response to social signals (Spunt & Lieberman, PMB 407817, 2301 Vanderbilt Place, Nashville, TN 37240-7817, USA.
2013), with little in the way of conscious deliberation required Email: j.a.bachorowski@vanderbilt.edu
2 Assessment 00(0)

poor timing and inappropriate volume of your laughter, inap- Salovey, 1993). From this, we tentatively consider SEE to
propriate timing or duration of eye contact, or a lack of be related to SI in a similar way to how SEE is hypothesized
acknowledgement of the joke altogether, would represent a to be related to EI, with SEE being most closely associated
lack of SEE skills being utilized in the interaction. In these with the nonverbal behavioral component of SI which has
ways, the timing and use of behavior is directly tied to the been shown to be most distinct from abstract intelligence.
quality of the interaction taking place. Accounts of SI in the popular press are even closer to our
conceptualization of SEE. Goleman’s (2007) account of SI is
Associated Constructs perhaps the most widely known, and demonstrates this simi-
larity quite nicely. He proposed a dual-factor construction of
We expect there to be moderate associations among SEE SI composed of social awareness and social facility. Social
and conceptually related constructs. In particular, SEE has awareness is presented as the cognitive component of SI,
considerable conceptual overlap with some characteriza- while social facility is proposed to encompass the behavioral
tions of both EI and IS. EI is itself an umbrella concept that manifestations of social awareness that allows for smooth,
encompasses many terms (e.g., “people skills”; Goldenberg, effective interactions. Our conceptualization of SEE tracks
Matheson, & Mantler, 2006), and is most consistently closely with what Goleman has proposed as the core of SI.
described as being composed of perception and understand- However, while the ideas presented by Goleman are logically
ing of emotions and emotion-related signals in oneself and supported by empirical work in other areas, such as cognitive
others (Mayer, Salovey, Caruso, & Sitarenios, 2003). The neuroscience, the constructs that he proposed comprise SI are
original EI model consists of four branches: (a) understand- theoretically but not empirically driven. SEE represents a
ing emotions, emotional language, and emotion-related sig- similar theoretical perspective, but we seek to empirically
nals; (b) accurate perception of emotions in self and others; evaluate the behaviors and cognitive mechanisms that under-
(c) management of emotions for goal attainment; and (d) pin successful social interactions. “Social awareness” closely
use of emotions to facilitate thinking (Mayer & Salovey, resembles the cognitive components proposed as part of SEE,
1997; Mayer, Salovey, & Caruso, 2008). Of the four and is more reflective of the SI construct as it has been pro-
branches, it is anticipated that the first two might be most posed and tested by others in the field, while “social facility”
closely related to SEE in that variety of emotionally expres- resembles the behavioral components of SEE, but is not at all
sive behaviors and perceptive ability affect the quality of reflective of SI as it has been empirically defined. SI has been,
interactions; those who are higher in EI in these two by the very nature of being labeled an intelligence, restricted
domains may also be higher in SEE. to the cognitive abilities involved in understanding social situ-
SI was first described by E. L. Thorndike (1920), along ations. To involve behavioral components that require the
with abstract and mechanical intelligence, as one of three translation of understanding into actions moves beyond the
subcomponents of overall intelligence. Due to SI’s strong realm of an intelligence and into the domain of expertise. SEE
correlation with verbal intelligence, R. L. Thorndike and is therefore proposed as a construct to account for the transi-
Stein (1937) declared that the verbally based attempts to tion from understanding to behavior that SI cannot.
generate the construct were missing key aspects of ecologi- Empathy has been a long-standing focus of research on
cal validity to support the idea of a distinct SI. Since that successful interactions (e.g., Davis, 1980; Singer, 2006).
time, the SI construct has been given a variety of defini- Yet as a construct, it has been difficult to define. The con-
tions, including the application of general intelligence to temporary conceptualization of empathy, based on work
social situations (Wechsler, 1958), the ability to understand conducted by Davis (1983, 1994), uses a multidimensional
other people (Barnes & Sternberg, 1989), and the ability to approach, with a cognitive understanding of another’s expe-
have successful interactions with others (Ford & Tisak, rience and the emotional reaction to the experiences of oth-
1983). Similar to EI, the fundamental discrepancy among ers being two key components. The interpersonal reactivity
definitions of SI is whether it is defined as a cognitive abil- index (Davis, 1980) was a seminal measure in quantifying
ity, like general intelligence, or as a personality characteris- the multidimensional nature of empathy, with four primary
tic or trait. Measures of SI have been found to be factors identified: perspective taking, fantasy, empathic
indistinguishable from general intelligence on verbal tasks. concern, and personal distress. These four factors encapsu-
The two constructs are, however, distinguishable in nonver- late the qualities typically associated with empathy, and
bal behaviors (Kihlstrom & Cantor, 2000), an empirical allow for these dimensions to be explored psychometrically
outcome that bears on SI’s relation to SEE. This divergence (for related work, see Carré, Stefaniak, D’Ambrosio,
of SI and IQ in nonverbal behavior is indicative of the key Bensalah, & Besche-Richard, 2013; Lawrence et al., 2004).
role that behavior, separately from verbal intelligence, plays However, despite its many iterations and dimensions, con-
in the quality of social interactions. Since the early 1990’s, ceptualizations of empathy all retain the core attribute of
SI has been seen as the overarching construct under which being an internal response to the perception of another’s
other constructs such as EI are subcomponents (Mayer & experience. While empathy is no doubt vital for having
McBrien et al. 3

smooth and productive social interactions, its various component of SEE is less central to SEE than for EI and IS,
descriptions do not provide a mechanism by which it can be we nonetheless consider accuracy to be an important aspect
translated into high-quality interactions. SEE offers a of SEE. Specifically, we posit that accuracy is a necessary
hypothesized avenue through which social cognition is real- but not sufficient condition for SEE. This position concern-
ized in the quality of an interaction through behavioral ing accuracy therefore represents a point of potential over-
expression. lap with associated constructs. What arguably differentiates
IS is a fourth construct for which we expect some asso- SEE, however, are the behavioral manifestations of accu-
ciations with SEE. IS most typically refers to “the ability to rate social cognition. Namely, what are the specific behav-
accurately assess other people’s abilities, states, and traits iors and corresponding timing of those behaviors that are
from nonverbal cues” (Kenny, 2004; Montepare, 2004; most closely predictive of high-quality social–emotional
Snodgrass, Hecht, & Ploutz-Snyder, 1998). To date, most interactions? This is the question that we hope to answer
research on IS has been primarily concerned with the accu- with SEE. We speculate that SEE might be well-described
racy of judgments concerning character attributes and emo- as a “social–emotional toolkit,” composed of affect-related
tional states of others (Kenny, 1994); these judgments behaviors that promote higher quality interactions when
presumably then affect how those making the judgments used with optimal timing. Relative to those lower in SEE,
react to others (Gore, 2009). This ability to make accurate individuals high in SEE should therefore have more flexi-
inferences about others’ emotional states and characteristics, bility with respect to how they interact with others. This
as well as showing an overall awareness of social situations, flexibility affords the ability to adapt to a variety of social
could conceivably be related to SEE: Such judgments inform interactions, make ongoing adjustments throughout the
responses to a wide range of emotion-related circumstances duration of an interaction, and excel in ambiguous or awk-
with a variety of individuals. Much like EI and empathy, IS ward social situations. In other words, the flexibility
has been predominantly defined by the cognitive elements of afforded to someone who has high SEE allows for that indi-
social interactions. Unlike EI and empathy, IS has also been vidual to adapt to the rhythm of a given interaction.
associated with behavior through constructs such as rapport Additionally, the rhythm of an interaction may vary
(Hall & Bernieri, 2001; Tickle-Degnen & Rosenthal, 1987), depending on a host of demographic features, but particu-
thereby establishing a link between self-reports of behavior larly gender. Many social and affective measures show
and third-party ratings of that behavior (Bernieri, Gillis, small but reliable gender differences, and gender has been
Davis, & Grahe, 1996). A vital test of SEE as a valid con- shown to be an important factor in social interaction and
struct will be whether self-report ratings of the cognitive ele- communication (e.g., Baron-Cohen & Wheelwright, 2004;
ments of SEE are associated with higher interaction quality Friedman, Prince, Riggio, & DiMatteo, 1980; Schutte et al.,
as rated by third-party observers. 1998). Examination of the relationship between gender and
Standard measures of the aforementioned constructs rely SEE will be therefore of value.
heavily on both the accuracy of judgments and the ability to The studies reported here focus on analyses of self-report
correctly label emotions (Ambady, LaPlante, & Johnson, data to develop a questionnaire for quantifying SEE through
2001; Hall, DiMatteo, Rogers, & Archer, 1979; Mayer et al., individuals’ self-assessments of SEE attributes. In these
2003). Although SEE is expected to have some degree of studies, we drew from the classic construct-validation rec-
association with these constructs, our current conceptualiza- ommendations of Cronbach and Meehl (1955) to (a) inves-
tion is that SEE, while still incorporating accuracy, is more tigate the internal structure of the scale, (b) establish
concerned with the quality and temporal dynamics of non- test–retest reliability, and (c) use other relevant self-report
verbal behaviors during social interactions. Key to this measures to evaluate convergent and discriminant validities
emphasis on quality and temporal dynamics is the concept of of the SEE Scale.
fluency. Fluency has many meanings, but typically includes
the concepts of ease of use and/or ease of retrieval from
memory (Evans, 2008; Jacoby, Kelley, & Dywan, 1989;
General Method
Kuhn & Stahl, 2003). Applying the definition of fluency in Three studies were designed to develop and test the psycho-
linguistics (i.e., the ability to use language accurately, auto- metric properties of a self-report measure of SEE. All mate-
matically, and with prosody; Kuhn, Schwanenflugel, & rials and methods were approved by the institutional review
Meisinger, 2010) to social interactions, we find an excellent board.
starting point for how we conceptualize SEE.
Just as in language, social interactions are of the highest
Participants
quality when the appropriate tone and rhythm are used
(dynamics), both people show a level of understanding of Participants were all 18 years of age or older and compen-
one another (accuracy), and responses are delivered without sated for their participation, either through course credit (for
extensive deliberation (automatic). While the accuracy undergraduate participants) or monetarily, through Amazon’s
4 Assessment 00(0)

Mechanical Turk. For the purposes of scale development, an features of the SEE construct. The items assessed various
inclusion criterion was that each participant report that aspects of SEE, including perceived quality and timing of
American English was their native language. emotion-related signals (e.g., facial expressions, hand ges-
tures), ease of interaction in a variety of emotion-related
contexts, and how others might evaluate one’s social skills.
Procedure Items were judged on a 7-point Likert-type scale with
The self-report surveys administered in each experiment anchors of never, neutral, and always. The instructions were
were administered either in person (Experiments 1 and 3) or “Please answer each of the following items by circling the
through Amazon’s Mechanical Turk (Experiment 2). All response that best describes what’s typical of you.” The ini-
participants provided written informed consent before tial pool of items contained several redundant items for
beginning the surveys. each domain of behavior, with the intention of identifying
the items that had the best psychometric properties within
each domain. The resulting data were used in preliminary
Data Analysis
analyses that led to a 32-item revision of the SEE Scale.
Data were analyzed using SPSS software. Items were gen- Participants in the second group completed this revised
erated initially to cover our intuitive conceptual domains of version. Because response distributions for many of the
behavior that are involved in social interactions. Experiment items on the first version of the scale were negatively
1 was designed as proof of concept and to remove redun- skewed, responses for the second version were on a 5-point
dant items from the initial item pool. Item removal was Likert-type scale in an effort to increase the normality of the
done by analyzing internal consistency of the items and response distribution. Participants in the second group also
eliminating items that had interitem and item-total correla- completed the 13-item Marlowe–Crowne Social Desirability
tions that were too high or too low, as well as items that did Scale (MCSDS; Reynolds, 1982); this scale was included in
not have variability in participant responses. Experiment 2 order to assess the extent to which SEE Scale scores were
was designed to evaluate the dimensionality of the con- associated with social desirability.
struct. Exploratory factor analysis (EFA) was used to iden-
tify factors. Additionally, Pearson correlations were used to
evaluate the relationships between the SEE Scale and
Results and Discussion
related constructs. Experiment 3 was designed to measure First Iteration of the SEE Scale. Data analyses (i.e., Cron-
the test–retest reliability of the SEE Scale, as well as to fur- bach’s alpha, means, item-total correlations, and interitem
ther evaluate the validity of the construct through its rela- correlations) were used to statistically determine which
tionship with associated constructs. As a result, Pearson items should be removed from the SEE Scale according to
correlations were the primary statistical outcome. the recommendations made by Clark and Watson (1995).
Due at least in part to the large number of items, the first
version of the scale was statistically overdetermined, as
Experiment 1 indexed by its very high-internal consistency (76 items; α
In this study, we tested our initial item sample of SEE- = .98). Ten items were eliminated because they had high
related attributes. means (>5.5 on a 7-point scale) and therefore low-response
variability. However, for conceptual reasons, one item with
a mean greater than 5.5 was retained. Of the 10 eliminated
Method
items, 3 also had low item-total correlations (<.30).
Two separate groups of psychology undergraduate students Cronbach’s alpha on this shorter version (66 items) was .98.
participated in exchange for course credit. The first group (n Based on interitem and item-total correlations that were
= 55) ranged in age from 18 to 22 years (M = 19.62, SD = either very low (<.15) or very high (>.70) as well as on
.99, data on participant sex were not collected). Data from conceptual grounds, 26 additional items were then elimi-
one participant was excluded because his or her question- nated (see Appendix A). The remaining 40 items had a
naire was incomplete. Participants in the second group (n = Cronbach’s alpha of .97. To tighten the scale and further
57) were between the age of 18 and 26 years (M = 19.82, reduce the number of items, some items were reworded and
SD = 1.50); 30% male (n = 17) and 70% female (n = 39). others were eliminated. One additional item regarding
Race/ethnicity was not measured in either sample. Signed laughter was added. The second version of the SEE Scale
consent forms were returned alongside the completed therefore consisted of 32 items.
questionnaires.
Participants in the first group were asked to complete an Second Iteration of the SEE Scale. Cronbach’s alpha for this
initial pool of 76 items. These items were written based on version of the SEE Scale (32 items) was .91. Based on int-
our conceptualization concerning the characteristics and eritem and item-total correlations as well as item content, 6
McBrien et al. 5

items were removed, leaving 26 remaining (α = .90). Total identified as Black/African American, 6.2% (n = 55) iden-
SEE Scale scores were unrelated to either age, r(54) = .11, tified as Asian, 3.1% (n = 27) identified as Hispanic or
p > .20, or gender, t(54) = −.86, p > .20. Importantly, total Latino, and 3.4% (n = 30) identified as other or preferred
scores on the SEE Scale and total MCSDS scores had a non- not to answer.
significant Pearson correlation of r =.17 (p > .20), indicat- A link to a secure, online version of self-report measures
ing that SEE responses are largely independent of social using REDCap software (Harris et al., 2009) was made
desirability. available on Mechanical Turk. Participants completed the
Following the analyses described for Experiment 2 and SEE Scale and several measures expected to provide evi-
stemming from a recommendation by colleagues, one addi- dence of convergent and discriminant validity. The MCSDS
tional item was removed from the SEE Scale due to its (Reynolds, 1982), the Interpersonal Sensitivity Measure
ambiguous nature and poor fit with the factor structure of (IPSM; Boyce & Parker, 1989), and the Self-Monitoring
the scale (see Appendix A). Though the SEE Scale used in Scale (SMS; Snyder, 1974) were hypothesized to be mea-
Experiments 2 and 3 included this item, responses to this sures of discriminant validity and therefore unrelated to or
item were not used in statistical analyses. The final version negatively correlated with the SEE Scale. The EI Scale
of the SEE Scale (see Appendix A for the removed items (Schutte et al., 1998) and the Social Interaction Anxiety
and Appendix B for the final scale) therefore consists of 25 Scale (SIAS; Mattick & Clarke, 1998), on the other hand,
items. were hypothesized to be measures of convergent validity
and positively correlate with the SEE Scale.

Experiment 2
Results and Discussion
This study was designed to further explore the psychomet-
ric properties of the 25-item version of the scale using EFA. Exploratory Factor Analysis. Internal structure of the final
Convergent and discriminant validity was also examined by version of the SEE Scale was examined using EFA to statis-
comparing scores on the SEE Scale with scores from mea- tically discover underlying latent factors. Rather than prin-
sures of related constructs such as EI, IS, and empathy. cipal component analysis (which identifies factors based on
linear combinations to find optimal groupings for sub-
scales), “true” EFA was used in order to identify factors
Method
based solely on common variance. EFA is a desirable
Participants were recruited through Amazon’s online approach in this situation because it identifies underlying
“Mechanical Turk” marketplace, in which workers can structures and latent factors (Fabrigar, Wegener, MacCal-
complete tasks in exchange for small amounts of monetary lum, & Strahan, 1999). Principal-axis factoring was used to
compensation. For this stage of SEE Scale development, in identify latent factors using oblique (Promax) rotation,
an effort to reduce potential culture- or language-related which allows for factors to be intercorrelated. To ascertain
confounds, participants were limited to U.S. residents (as the number of statistically meaningful factors, the follow-
determined from the IP address of the computer used to ing metrics were considered: (a) the interpretability of each
complete the surveys). Participants’ (total n = 1,000) data solution, (b) factors with eigenvalues greater than 1, and (c)
were therefore excluded if they resided outside of the factor loadings greater than or equal to 0.30. Additionally,
United States (n = 121), were nonnative English speakers because the criterion of using eigenvalues greater than 1 can
(n = 44), returned invalid responses (i.e., the same choice yield spurious factors (Velicer & Jackson, 1990), a parallel
was selected for every question) or the majority of the ques- analysis (Horn, 1965) was conducted to determine which
tionnaires were incomplete (n = 62). Data from the remain- factors were ultimately suitable to retain.
ing participants (n = 885) were used in EFA. All participants All items were highly correlated (i.e., >.40) with the
provided an electronic signature to consent to participation SEE Scale total score (see Table 1). The principal-axis fac-
in the study and were compensated with $0.25 for comple- tor analysis revealed four factors with eigenvalues greater
tion of the surveys. Participants were 37.9% (n = 335) than 1.00. The eigenvalue of the first factor (9.35) clearly
male, 61.5% (n = 544) were female, and 0.6% (n = 6) iden- met that goal, whereas the remaining factors had much
tified as other or preferred not to answer. Participants’ age lower eigenvalues (1.72, 1.33, and 1.13). The parallel anal-
ranged from 18 to 76 years (M = 33.99, SD = 12.13). The yses, conducted both with random data and with permuta-
participant sample was well educated: 13.1% (n = 116) had tions on the raw data, indicated the possibility of nine
graduate degrees, 41.7% (n = 369) were college graduates, factors, two of which had eigenvalues greater than 1 (8.81
33.2% (n = 294) had some college, 11.1% (n = 98) com- and 1.15). Because parallel analyses of this kind tend to
pleted 11 to 12 years of school, and 0.8% (n = 8) completed identify more factors than are statistically warranted, many
10 or fewer years of school. Most participants identified of the resultant factors should be disregarded despite their
themselves as White (77.9%, n = 689), with 9.5% (n = 84) statistical significance (Buja & Eyuboglu, 1992).
6 Assessment 00(0)

Table 1. SEE Scale Mean Rating (SD), Factor Loading, and Item-Total Scale Correlation for Each Scale Item in Experiment 2.

Item-total scale
Factor SEE Scale items M (SD) rating (0-4) Factor I loading Factor II loading correlation

Factor I I’m good at making eye contact (1) 2.63 (1.13) .55 −.02 .55
(Adaptability) I can talk easily with people of any level 2.65 (1.07) .65 .001 .65
(kids, peers, professors, etc.) (2)
In social interactions, my facial 2.24 (0.98) .52 .11 .62
expressions are perfectly timed (4)
I’m good at confronting people about 2.21 (1.14) .79 −.21 .64
sensitive situations without making
them feel awkward or disrespected (5)
I can express annoyance without putting 2.17 (1.02) .72 −.22 .53
people off (6)
I use just the right amount and kind of 2.36 (1.02) .64 .004 .66
touch in my social interactions (7)
In conversations, my hand gestures are 2.56 (0.92) .36 .15 .50
helpful, not distracting (8)
I can easily draw on my various social 2.47 (1.03) .61 .13 .70
skills as situations warrant (9)
At social events like parties, people often 2.03 (1.08) .55 .06 .64
introduce themselves to me (12)
I know just the right things to say and do 2.17 (1.07) .52 .01 .61
when someone I know is upset (13)
I can make awkward social interactions 2.19 (1.10) .62 .12 .71
feel more comfortable (15)
I produce the right sorts of smiles at just 2.37 (1.00) .45 .26 .68
the right times (16)
If people observed me in a group, they 1.52 (1.16) .61 .08 .68
would say I’m the most socially gifted
(17)
I’m a natural at knowing how to 2.22 (1.03) .58 .17 .71
coordinate my emotional responses to
others’ emotions (18)
I have a relaxed, open body posture 2.34 (1.08) .65 .01 .66
when I talk with people (19)
I know how to calm a heated 2.39 (1.05) .52 .08 .64
conversation (24)
Factor II I use people’s body language to help me 2.91 (0.88) .16 .43 .53
(Expressivity) know how to respond to them (3)
I’m animated when I speak (10) 2.37 (1.12) −.12 .61 .44
I’m good at reading facial expressions 2.91 (0.90) .17 .41 .50
(11)
I use the qualities of my voice to 2.27 (1.04) .15 .54 .65
influence others (14)
Others would say I have an expressive 2.49 (1.10) −.12 .77 .59
face (20)
People are swayed or influenced by my 2.10 (0.99) .07 .65 .65
emotional signals (21)
I use my voice to convey my emotions 2.56 (1.00) −.13 .78 .58
(22)
I nod my head the right amount to let 2.89 (0.84) .03 .45 .45
others know that I’m listening (23)
I’m good at using laughter to make other 2.82 (1.02) .21 .36 .61
people feel good (25)

Note. SEE = social–emotional expertise. Item numbers are given between parentheses.
McBrien et al. 7

Table 2. SEE Scale Total and Factor Mean Scores (SD) and Gender Differences in Experiment 2.

Total Sample Males Females


(N = 879) (n = 335) (n = 544) t(877) d
SEE Scale total score 60.79 (15.42) 58.96 (14.84) 61.98 (15.71) −2.83** .20
Adaptability 37.14 (10.97) 36.66 (10.40) 37.48 (11.35) −1.06 .08
Expressivity 23.65 (5.75) 22.29 (5.65) 24.50 (5.66) −5.62*** .39

Note. SEE = social–emotional expertise.


**p < .01 ***p < .001.

Taking this package of statistical outcomes into account negative correlations with both social anxiety, r(883) = −.59,
in conjunction with our conceptualization of SEE, we p < .01, and IS, including both the total IPSM score, r(883)
arrived at a solution in which the SEE Scale consists of two = −.23, p < .01, and its subscale scores (see Table 3). These
factors: (a) Factor I, which we have labeled “Adaptability” negative correlations were expected because the SIAS and
(eigenvalue = 9.35, 37.38% of variance explained), con- IPSM measures were created to evaluate distress associated
sists of 16 items that are largely characterized by the ability with hypersensitivity to negative aspects of social interac-
to easily adapt to a variety of social and emotional interper- tions. This hypersensitivity to negative social stimuli is in
sonal situations (e.g., “I know just the right things to say contrast with SEE, which may incorporate a hypersensitivity
and do when someone I know is upset”); and (b) Factor II, to aspects of social interactions, but not a preoccupation with
labeled “Expressivity” (eigenvalue = 1.72, 6.87% of vari- negative experiences. Discriminant validity was supported
ance explained), consists of 9 items (e.g., “I’m animated by social desirability (MCSDS) scores, which were weakly
when I speak”) that each reflect the ability to express emo- correlated with total SEE scores, r(883) = .19, p < .01. This
tion to others. The two factors correlated with each other, relationship was largely accounted for by the Adaptability
r(883) = .67, p < .001. Cronbach’s alpha for the SEE Scale factor scores, r(883) = .28, p < .01. SEE total scores were
total score was .92, and values for the Adaptability and also correlated with self-monitoring scores, r(883) = .28, all
Expressivity subscales were also high (i.e., .91 and .82, ps < .01.
respectively), with an average interitem correlation of .32. Also as expected, SEE scores were strongly and posi-
Different patterns of correlations between the Adaptability tively correlated with self-reports of EI, r(883) = .62, p <
and Expressivity subscales and measures of convergent and .01. Because of the strong correlation with EI, an EFA was
discriminant measures of validity would further support the conducted using the items from both the SEE Scale and
presence of these two factors (see Experiment 3 for discus- the EI measure. Items from both scales were comparable
sion of these results). in that they both measured responses using a 5-point
Likert-type scale. Based on the scree plot, five factors
Gender Differences. There were significant gender differ- were extracted using principal axis factoring with Promax
ences for total SEE Scale and Expressivity subscale scores: rotation (two SEE factors with factor loadings from 0.28
t(877) = −2.83, p < .01, and t(877) = −5.62, p < .001, to 0.74; three EI factors with factor loadings ranging from
respectively. In both cases, females provided somewhat 0.23 to 0.77). With only four exceptions (out of 58 total
higher self-report ratings than males (see Table 2). The items), the items from the two scales loaded on separate
Adaptability subscale scores were not associated with par- factors, indicating that the SEE and EI scales contain items
ticipant gender, t(877) = −1.06, p > .05. Although the gen- that reflect different latent factors. In other words, these
der effects that were obtained were statistically significant, results suggest—at least via these two measurement
the associated effect sizes were small to medium (see Table scales—that SEE and EI are separate constructs.
2). Moreover, these gender differences were not unex- Alternatively, given the strong correlation between the
pected, as measures of many social and affective constructs two scales, it is possible that a common higher level factor
show higher scores for females than for males (e.g., Baron- might occur upstream of the factors revealed by this
Cohen & Wheelwright, 2004; Friedman et al., 1980; Schutte analysis.
et al., 1998).

Convergent and Discriminant Validity. To evaluate convergent


Experiment 3
and discriminant validity via self-report, correlations among The purposes of this third study were to (a) assess the test–
the SEE Scale and self-report measures of several associated retest reliability of the SEE Scale and (b) to further assess
constructs were examined (see Table 3). Convergent validity convergent and discriminant validity using additional scales
with related constructs was supported, as SEE had significant that measure theoretically related constructs.
8 Assessment 00(0)

Table 3. Associations Among the SEE Scale and Self-Report Measures of Convergent and Discriminant Validity in Experiment 2.

Measure SEE Scale total SEEAdaptability factor SEEExpressivity factor M SD


Discriminant measures
MCSDS .19** .28** −.01 6.13 3.04
SMS .28** .23** .31** 11.70 4.22
Convergent measures
IPSM −.23** −.31** −.03 53.74 16.69
Interpersonal −.34** −.43** −.10** 10.90 4.96
awareness
Need for approval .30** .23** .37** 16.43 3.77
Separation anxiety −.34** −.41** −.12** 10.11 5.10
Timidity −.06 −.08* −.01 11.36 4.46
Fragile inner self −.35** −.39** .21** 4.93 3.51
EI .62** .57** .58** 87.84 16.69
SIAS −.59** −.65** −.35** 33.54 15.89
M 60.79 37.14 23.65
SD 15.42 10.97 5.75

Note. N = 885. MCSDS = Marlowe–Crowne Social Desirability Scale; SMS = Self-Monitoring Scale; IPSM = Interpersonal Sensitivity Measure
(including subscales); EI = Emotional Intelligence measure; SIAS = Social Interaction Anxiety Scale. The SMS, EI, and SIAS measures were used to test
for convergent validity, whereas the MCSDS and IPSM were used to test for discriminant validity.
*p < .05. **p < .01.

Method Scale scores were positively correlated with the measures


we included for their potential to provide evidence of con-
Undergraduate students (n = 82) participated for extra vergent validity (see Table 4). Most notably, SEE Scale
credit. Participants ranged in age from 18 to 29 years; scores and SEE factor scores were strongly correlated with
32.9% male (n = 27) and 67.1% female (n = 55) and were EI, SEETotal r(80) = .60, p < .001; SEEAdaptibility r(80) = .56,
52.4% White, 25.6% Asian/Pacific Islander, 11.0% p < .001; SEEExpressivity r(80) = .47, p < .001, and extraver-
Hispanic/Latino, 2.4% African American, and 8.5% other. sion, SEETotal r(80) = .60, p < .001; SEEAdaptibility r(80) =
Participants, who were tested in a psychology laboratory, .55, p < .001; SEEExpressivity r(80) = .49, p < .001. SEE
completed the SEE Scale on two separate occasions, approxi- Scale scores also had correlations of moderate strength with
mately 4 weeks apart (M = 32.02 days), with 70.7% of par- EQ scores, SEETotal r(80) = .43, p < .001; SEEAdaptibility
ticipants completing both SEE-scale administrations on both r(80) = .40, p < .001; SEEExpressivity r(80) = .33, p < .001,
occasions. Across the two questionnaire administrations, par- and SHS scores, SEETotal r(80) = .42, p < .001; SEEAdaptibility
ticipants also completed several measures of hypothesized r(80) = .41, p < .001; SEEExpressivity r(80) = .33, p < .001.
convergent validity: the Basic Empathy Scale–Adult (BES- As in Experiment 2, SEE Scale scores were strongly
A; Carré et al., 2013), EI Scale (Schutte et al., 1998), Affective and negatively correlated with social anxiety as measured
Communication Test (ACT; Friedman et al., 1980), personal- with SIAS scores, r(80) = −.56, p < .001. This global cor-
ity traits (NEO-FFI-3; McCrae & Costa, 2010), Berkeley relation was driven to a larger degree by the SEEAdaptability
Expressivity Questionnaire (BEQ; Gross & John, 1995), factor, r(80) = −.59, p < .001, than the SEEExpressivity fac-
Empathy Quotient (EQ; Baron-Cohen & Wheelwright, tor, r(80) = −.39, p < .001.
2004), the SIAS, and the SMS. Measures expected to be only Even though the two factors of the SEE Scale,
weakly associated with the SEE Scale included the Emotional Adaptability and Expressivity, are themselves highly cor-
Intensity Scale (EIS; Bachorowski & Braaten, 1994), the related, r(80) = .57, p < .001, there were some instances in
IPSM, the MCSDS, the Subjective Happiness Scale (SHS; which convergent or discriminant measures support the
Lyubomirsky & Lepper, 1999), the Satisfaction With Life idea that these factors are conceptually unique (see Table 4).
Scale (SLS; Diener, Emmons, Larsen, & Griffin, 1985), and For example, self-monitoring, as measured with SMS
the interpersonal reactivity index (empathy and perspective- scores, had a stronger negative correlation with the
taking subscales only; Davis, 1980). Expressivity factor, r(80) = −.40, p < .001, than it did with
the Adaptability factor, r(80) = −.24, p < .01. Neuroticism
scores, as measured with the NEO, was not significantly
Results and Discussion correlated with either the Expressivity factor or the SEE
The SEE Scale exhibited good test–retest validity, with a Scale total score, although it was correlated with r(80) =
correlation of r(80) = .82, p < .001. As expected, SEE −.31, p < .001. Similarly, the personality trait of Openness
McBrien et al. 9

Table 4. Test–Retest Validity and Correlations With Convergent and Discriminant Validity Measures in Experiment 3.

Measure SEE Scale total (test) Adaptability factor Expressivity factor SEE Scale total (retest)

SEE Scale total (test) — .94** .81** .82**


Adaptability factor .94** — .57** .79**
Expressivity factor .81** .57** — .60**
SEE Scale total (retest) .82** .79** .60** —
IPSM −.13 −.19 .00 −.16
SIAS −.56** −.59** −.39** −.67**
SMS −.33** −.24* −.40** −.30*
SLS .24* .26* .15 .29*
ACT .62** .54** .61** .65**
Empathy questionnaire .43** .40** .33** .41**
EIS −.04 −.08 .02 −.09
BES-A .08 .04 .15 .23
EI .60** .56** .47** .78**
IRI-empathy .03 .03 .03 .19
IRI-perspective taking .10 .07 .09 .17
BEQ .14 .00 .34* .16
MCSDS −.15 −.13 −.14 −.16
NEO subscales
Neuroticism −.25 −.31* −.07 −.30*
Extraversion .60** .55** .49** .61**
Openness .16 .04 .30* .16
Agreeableness −.10 −.07 −.17 .00
Conscientiousness .02 .09 −.08 .05
SHS .42** .41** .33* .55**

Note. N = 80. IPSM = Interpersonal Sensitivity Measure; SIAS = Social Interaction Anxiety Scale; SMS = Self-Monitoring Scale; SLS = Satisfaction With
Life Scale; ACT = Affective Communication Test; EIS = Emotional Intensity Scale; BES-A = Basic Empathy Scale–Adult; EI = Emotional Intelligence
measure; IRI = interpersonal reactivity index; BEQ = Berkeley Expressivity Questionnaire; MCSDS = Marlowe–Crowne Social Desirability Scale;
SHS = Subjective Happiness Scale.
*p < .05. **p < .01.

correlated with the SEEExpressivity, r(80) = .30, p < .001, but In conceptually expected patterns, the SEE Scale was
was not related to either the SEEAdaptability or SEETotal score. also shown to have convergent and discriminant validity—
EI was also more strongly correlated with SEEAdaptibility than at least in relation to other self-report measures. Although
it was with SEEExpressivity, indicating that SEEAdaptibility may SEE Scale scores were strongly correlated with EI, this cor-
overlap with the cognitive components necessary for SEE relation was expected in that SEE is thought to build on the
two of the four EI branches (i.e., perceiving emotions and
more than SEEExpressivity.
expressing emotions; Salovey & Mayer, 1990). An EFA of
the SEE and EI measures showed that, for the most part,
General Discussion items from the two scales loaded on different factors. This
outcome suggests that although the constructs are conceptu-
The results from the studies reported here describe the
ally related, they are also statistically separable. In other
development of a self-report measure of SEE and its basic
words, SEE is not best described as a subcomponent of EI.
statistical properties. Through three item iterations and four
Further work investigating the relationship between SEE
studies (two studies as part of Experiment 1), the resultant and its factors and the four subcomponents of EI may reveal
SEE Scale consists of 25 items, each scored with a 5-point more nuanced associations between the two constructs.
Likert-type scale. The scale has both high-internal consis- Also as anticipated, social anxiety was strongly and nega-
tency and test–retest reliability. Factor analyses revealed tively correlated with SEE scores, indicating that particular
that the SEE Scale consists of two factors, Adaptability and patterns of SEE behaviors could be expressed or notably
Expressivity. This two-factor solution is further supported absent in anxious individuals. For instance, SEEAdaptability
by different patterns of correlations with measures of related had a stronger negative correlation with SIAS scores than
constructs. did SEEExpressivity. This pattern indicates that people with
10 Assessment 00(0)

social anxiety may be less flexible in the ways they are able the real-life social abilities. Future studies will benefit from
to interact with others. Further investigation in a population multiple sources of interaction quality rating to examine the
with social anxiety could help elucidate the contribution validity of the SEE Scale.
SEE may make to the development or presentation of social
anxiety.
There are some key limitations to the experiments pre-
Future Directions
sented above. First, the participant samples are not repre- Continuing with our process of construct validation
sentative of the population at large and were small in (Cronbach & Meehl, 1955), ongoing studies are focused on
Experiment 1, limiting generalizability of the findings. investigating the behavioral validity of the SEE construct
Future studies will benefit from larger, more racially and and its associations with other relevant constructs. Our cur-
ethnically diverse samples which may offer insight into dif- rent foci are measuring SEE in naturalistic laboratory-based
ferences in SEE across cultures. Second, there are well- paradigms, and studying perceptual judgments and psycho-
documented limitations to data collected from participants physiological responses to individuals who differ in SEE
on Amazon’s Mechanical Turk, such as paying less atten- Scale scores. A second key avenue will be to examine the
tion to experimental materials (e.g., Goodman, Cryder, & cognitive processes, such as the speed and accuracy of
Cheema, 2013). Finally, self-reported SEE scores were not retrieval, that lead to more socially adaptive behavior.
compared with ratings of social ability by third-party Finally, it will be of interest to assess SEE in clinical popu-
observers or expert judges, limiting conclusions that can be lations in which social behaviors are typically impaired,
made about the correlations of SEE Scale total scores with such as with social anxiety and autism spectrum disorder.

Appendix A
SEE Scale: Removed Items
Standard = removed for the second version of the scale
Italicized = removed for the third version of the scale
Bolded = removed for the fourth and final version of the scale

1. I can get an accurate read on the overall emotional “climate” as soon as I walk in a room.
2. I can tell when others feel uncomfortable.
3. People would say I’m approachable.
4. When I’m with people I haven’t met before, my social adeptness allows me to have a central role.
5. I use body language during conversations.
6. I have strong social skills.
7. I know how to use language to draw a person in.
8. People are engaged with what I have to say.
9. My emotional signals are effective.
10. My friends would agree that I’m the emotional diplomat of our group.
11. I feel comfortable talking to people in powerful positions.
12. I use my hands the right amount to emphasize what I’m saying.
13. Strangers are comfortable approaching me for help.
14. I’m good at continuing a conversation when there are lulls.
15. I’m the one in control during a conversation.
16. I make facial expressions at the right time in interactions with others.
17. I have an intuitive sense for making well-timed emotional expression and gestures.
18. People connect with me because of my social grace, not because I demand attention.
19. It’s easy for people to tell how I’m feeling.
20. I am good at saying the right things at the right time.
21. I can tell when the person I’m talking to loses interest.
22. People think I’m easy to talk to.
23. At social events, I feel comfortable introducing myself to people I don’t know.
24. I make a good first impression.
25. I can communicate emotions with my eyes.
McBrien et al. 11

26. I’m usually the one guiding the conversation.


27. People would agree that I’m likeable.
28. My “toolkit” of social–emotional skills is large.
29. I am good at reading people’s emotions from their body language.
30. I’m very confident in social situations.
31. Even when I’m feeling sad, I can make other people feel good.
32. I can smoothly join a group conversation.
33. The first impression that people have of me is usually quite positive.
34. My friends would describe me as a social magnet.
35. It’s easy for people to read my emotional state.
36. I can express anger without alienating people.
37. I know just the right things to say and do when someone I know is happy.
38. I make the right amount of eye contact.
39. Interacting with others comes naturally to me.
40. If I’m in an awkward social interaction, I can rely on my expressions and gestures to smooth things out.
41. I’m comfortable in most any kind of social context.
42. I’m good at masking what I really feel in order to control the emotional climate among my friends.
43. I smile when others smile.
44. I use the right facial expressions at the right times.
45. People feel comfortable having important conversations with me.
46. I’m good at masking what I really feel in order to make a good impression.
47. My friends often look to me for how they should respond emotionally.
48. My friends would say that I’m especially fluent in emotional communication.
49. I can tell how others are feeling based on how their voice sounds.
50. People feel comfortable chatting with me.
51. I’m adept at reading situations and knowing how to respond.
52. I like meeting new people.

Appendix B
SEE Scale (Final Version)
Please Answer Each of the Following Items by Circling the Response That Best Describes What’s Typical of You.

Neutral Never Always


1. I’m good at making eye contact. 1 2 3 4 5
2. I can talk easily with people of any level (kids, peers, professors, etc.). 1 2 3 4 5
3. I use people’s body language to help me know how to respond to them. 1 2 3 4 5
4. In social interactions, my facial expressions are perfectly timed. 1 2 3 4 5
5. I’m good at confronting people about sensitive situations without making them feel 1 2 3 4 5
awkward or disrespected.
6. I can express annoyance without putting people off. 1 2 3 4 5
7. I use just the right amount and kind of touch in my social interactions. 1 2 3 4 5
8. In conversations, my hand gestures are helpful, not distracting. 1 2 3 4 5
9. I can easily draw on my various social skills as situations warrant. 1 2 3 4 5
10. I’m animated when I speak. 1 2 3 4 5
11. I’m good at reading facial expressions. 1 2 3 4 5
12. At social events like parties, people often introduce themselves to me. 1 2 3 4 5
13. I know just the right things to say and do when someone I know is upset. 1 2 3 4 5
14. I use the qualities of my voice to influence others. 1 2 3 4 5
15. I can make awkward social interactions feel more comfortable. 1 2 3 4 5
16. I produce the “right” sorts of smiles at just the right times. 1 2 3 4 5
17. If people observed me in a group, they would say I’m the most socially gifted. 1 2 3 4 5
18. I’m a natural at knowing how to coordinate my emotional responses to others’ emotions. 1 2 3 4 5

(continued)
12 Assessment 00(0)

Appendix B (continued)
Neutral Never Always
19. I have a relaxed, open body posture when I talk with people. 1 2 3 4 5
20. Others would say I have an expressive face. 1 2 3 4 5
21. People are swayed or influenced by my emotional signals. 1 2 3 4 5
22. I use my voice to convey my emotions. 1 2 3 4 5
23. I nod my head the right amount to let others know that I’m listening. 1 2 3 4 5
24. I know how to calm a heated conversation. 1 2 3 4 5
25. I’m good at using laughter to make other people feel good. 1 2 3 4 5

Declaration of Conflicting Interests ucp.pt/site/resources/documents/ICS/GNC/ArtigosGNC/


AlexandreCastroCaldas/24_Da80.pdf
The author(s) declared no potential conflicts of interest with
Davis, M. H. (1983). Measuring individual differences in empa-
respect to the research, authorship, and/or publication of this
thy: Evidence for a multidimensional approach. Journal of
article.
Personality and Social Psychology, 44, 113-126.
Davis, M. H. (1994). Empathy: A social psychological approach.
Funding
Boulder, CO: Westview Press.
The author(s) disclosed receipt of the following financial support Diener, E. D., Emmons, R. A., Larsen, R. J., & Griffin, S. (1985).
for the research, authorship, and/or publication of this article: The Satisfaction With Life Scale. Journal of Personality
REDCap data capture and management instruments were sup- Assessment, 49, 71-75.
ported by UL1 TR000445 from NCATS/NIH. Evans, R. (2008). The sociology of expertise: The distribution of
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