Alcatel-Lucent OmniPCX Enterprise

Communication Server

Documentation Note
Release 12.4 – April 2020

8AL90920USAH Ed. 01
Legal notice
The Alcatel-Lucent name and logo are trademarks of Nokia used under license by ALE. To view other
trademarks used by affiliated companies of ALE Holding, visit: www.al-enterprise.com/en/legal/
trademarks-copyright. All other trademarks are the property of their respective owners.
The information presented is subject to change without notice. Neither ALE Holding nor any of its
affiliates assumes any responsibility for inaccuracies contained herein.
© 2020 ALE International. All rights reserved. http://www.al-enterprise.com

Disclaimer
While efforts were made to verify the completeness and accuracy of the information contained in this
documentation, this document is provided “as is”. To get more accurate content concerning Cross
Compatibilities, Product Limits, Software Policy and Feature Lists, please refer to the accurate
documents published on the Business Partner Web Site.
In the interest of continued product development, ALE International reserves the right to make
improvements to this documentation and the products it describes at any time, without notice or
obligation.

The CE mark indicates that this product conforms to the following Council Directives:
• 2014/53/EU for radio equipment
• 2014/35/EU and 2014/30/EU for non-radio equipment (including wired Telecom Terminal
Equipment)
• 2014/34/EU for ATEX equipment
• 2011/65/EU (RoHS)
• 2012/19/EU (WEEE)

8AL90920USAH – Ed.01 – 08-Apr-2020 2/14 OmniPCX Enterprise R12.4 Documentation Note

 Identification of document
Documentation note 8AL90920USAH
Version 01

Revisions
Number Date Object
01 08-Apr-2020 OmniPCX Enterprise R12.4

8AL90920USAH – Ed.01 – 08-Apr-2020 3/14 OmniPCX Enterprise R12.4 Documentation Note

 CONTENTS

1. About this document ............................................................................................................................... 5

2. OmniPCX Enterprise Packages & Cartography .................................................................................... 5
3. OmniPCX Enterprise Features List, Cross Compatibility and Release Policy ............................... 6
4. OmniPCX Enterprise Technical Documentation cartography ........................................................... 7
5. OmniPCX Enterprise End-user Documentation Cartography ............................................................ 9
6. OmniPCX Enterprise R12.4 Technical Documentation Updates..................................................... 10
6.1. New features taken into account for OmniPCX Enterprise R12.4 ....................................... 10
6.2. CRQMS/CROXES processed in OmniPCX Enterprise R12.4..................................................... 13
7. OmniPCX Enterprise R12.4 End-user Documentation Updates ...................................................... 14
7.1. New features taken into account for OmniPCX Enterprise R12.4 ....................................... 14
7.2. CRQMS/CROXES processed in OmniPCX Enterprise R12.4..................................................... 14

8AL90920USAH – Ed.01 – 08-Apr-2020 4/14 OmniPCX Enterprise R12.4 Documentation Note

1. About this document

This document is the Documentation Note updated for OmniPCX Enterprise R12.4. It provides the
list of features and documentation change requests that have been taken into account for this
release to update or create technical and user documentations.

It also provides the list of documents that have been updated for this release and a link to
download OmniPCX Enterprise documentation packages.

For more detailed information, you can download and consult the online Cartography accessible
on the Business Partner portal.

2. OmniPCX Enterprise Packages & Cartography

Documentation packages that contain all the documents published on the technical documentation
library for this release can be downloaded from the Business Portal, as well as a cartography which
lists all the available documentation.

The English documentation package (8AL90168ENxx) containing the English version of all
technical and user documents related to OXE 12.4 is available at OmniPCX Enterprise Packages.

The all languages documentation package (8AL90168USxx) is available at OmniPCX Enterprise

Packages as well.

As mentioned in previous section, the whole technical documentation library cartography, which
lists all the existing technical documentation can be downloaded from Cartography.

8AL90920USAH – Ed.01 – 08-Apr-2020 5/14 OmniPCX Enterprise R12.4 Documentation Note

3. OmniPCX Enterprise Features List, Cross Compatibility and Release
Policy

It has been decided by the OXE PCT on 15-apr-2020 that the OmniPCX Enterprise Features
List, Cross Compatibility and Release Policy will no longer be detailed in the documentation
note.

These documents may therefore be downloaded from the Business Portal.

8AL90920USAH – Ed.01 – 08-Apr-2020 6/14 OmniPCX Enterprise R12.4 Documentation Note

4. OmniPCX Enterprise Technical Documentation cartography

Technical documents updated for OmniPCX Enterprise R12.4 are listed below.

Documentation Title Ed File Name Part Number Languages

Alcatel-Lucent OmniTouch Contact Center -
otcc10.x_ug_AgentonDeskPhoneLargeSc EN, DE, ES, FR,
Standard Edition Agent on deskphone with large 01 8AL90101USAC
reen10keys_8AL90101USAC_1_en.pdf PT-PT, RU, IT
display and 10 softkeys Phone Guide R10.x
Alcatel-Lucent OmniTouch Contact Center -
otcc10.x_ug_AgentonDeskPhoneSmallScr EN, DE, ES, FR,
Standard Edition Agent on deskphone with small 01 8AL90360ENAD
een6keys_8AL90360ENAD_1_en.pdf IT
display and 6 softkeys Phone Guide R10.x
Alcatel-Lucent OmniTouch Contact Center -
otcc10.x_ug_AgentonDectHandset_8AL9 EN, DE, ES, FR,
Standard Edition Agent on DECT Handsets Phone 01 8AL90361ENAB
0361ENAB_1_en.pdf IT
Guide R10.x
Alcatel-Lucent OmniPCX Enterprise Communication oxe12.4_sd_SystemServices_8AL91000U
01 8AL91000USAK EN, FR, RU, ZH
Server System Services SAK_1_en.pdf
Alcatel-Lucent OmniPCX Enterprise Communication oxe12.4_sd_UserServices_8AL91003USA
01 8AL91003USAK EN, FR, RU, ZH
Server User Services K_1_en.pdf
Alcatel-Lucent OmniPCX Enterprise Communication oxe12.4_sd_PublicNetworks_8AL91005U
01 8AL91005USAJ EN, FR, RU, ZH
Server Public Networks SAJ_1_en.pdf
Alcatel-Lucent OmniPCX Enterprise Communication oxe12.4_sd_IP_PCXNetworks_8AL91007
01 8AL91007USAK EN, FR, RU, ZH
Server IP-PCX Networks USAK_1_en.pdf
Alcatel-Lucent OmniPCX Enterprise Communication oxe12.4_sd_VoiceMail_8AL91008USAH_
01 8AL91008USAH EN, FR, RU, ZH
Server Voice Mail 1_en.pdf
Alcatel-Lucent OmniPCX Enterprise Communication oxe12.4_sd_Mobility_8AL91009USAK_1_
01 8AL91009USAK EN, FR, RU, ZH
Server Mobility en.pdf
Alcatel-Lucent OmniPCX Enterprise Communication oxe12.4_sd_GeneralApplicat_8AL91010
01 8AL91010USAI EN, FR, RU, ZH
Server General Applications USAI_1_en.pdf
Alcatel-Lucent OmniPCX Enterprise Communication oxe12.4_sd_Maintenance_8AL91011USA
01 8AL91011USAJ EN, FR, RU, ZH
Server Maintenance J_1_en.pdf
Alcatel-Lucent OmniPCX Enterprise Communication oxe12.4_sd_Security_8AL91012USAJ_1_
01 8AL91012USAJ EN, FR, RU, ZH
Server Security en.pdf
Alcatel-Lucent OmniPCX Enterprise Communication oxe12.4_sd_CommonHwBoards_8AL910
01 8AL91022USAG EN, FR, RU, ZH
Server OXE System: Common Hardware Boards 22USAG_1_en.pdf
Alcatel-Lucent OmniPCX Enterprise Communication oxe12.4_sd_DedicatedSets_8AL91024US
01 8AL91024USAK EN, FR, RU, ZH
Server OXE System: Dedicated sets AK_1_en.pdf
Alcatel-Lucent OmniPCX Enterprise Communication
oxe12.4_im_CommonHw_8AL91027USA
Server OXE System: Common Hardware Installation 01 8AL91027USAK EN, FR, RU, ZH
K_1_en.pdf
Manual
Alcatel-Lucent OmniPCX Enterprise Communication
oxe12.4_im_ApplianceServer_8AL91029
Server OXE System: Appliance Server Installation 01 8AL91029USAI EN, FR, RU, ZH
USAI_1_en.pdf
Manual
Alcatel-Lucent OmniPCX Enterprise Communication oxe12.4_im_SoftwareInstal_8AL91032US
01 8AL91032USAK EN, FR, RU, ZH
Server OXE System: Software Installation Manual AK_1_en.pdf
Alcatel-Lucent OmniPCX Enterprise Communication
oxe12.4_am_OXE_WBM_8AL91034ENAC EN, DE, ES, FR,
Server OmniPCX Enterprise Web Based 01 8AL91034ENAC
_1_en IT
Management Administrator Manual
Alcatel-Lucent OmniTouch Contact Center
otcc10.x_sd_CCdistribution_8AL91301US
Standard Edition CCdistribution System 01 8AL91301USAF EN, FR, RU
AF_1_en.pdf
Documentation R10.x
Alcatel-Lucent OmniTouch Contact Center -
otcc10.x_sd_RoutingServicesIntelligence
Standard Edition Routing Service Intelligence 01 8AL91304USAC EN, FR, RU
_8AL91304USAC_1_en.pdf
System Documentation R10.x
DECT handsets Unified Support Tool im_Dect_Unified_Support_Tool_8AL903
01 8AL90330ENAE EN, FR, DE
Installation manual 30ENAE_1_en.pdf
8168s/8158s WLAN Handset Configuration guide am_8158s_8168s_Configuration_guide_
01 8AL90392ENAA EN
** to be available soon ** 8AL90392ENAA_1_en.pdf

8AL90920USAH – Ed.01 – 08-Apr-2020 7/14 OmniPCX Enterprise R12.4 Documentation Note

 Documentation Title Ed File Name Part Number Languages
8168s/8158s WLAN Handset System Migration im_8158s_8168s_System_Migration_Gui
01 8AL90072ENAA EN
Guide ** to be available soon ** de_8AL90072ENAA_1_en.pdf
8168s/8158s WLAN Handset VoWIFI System im_8158s_8168s_VoWifi_System_Planni
01 8AL90073ENAA EN
Planning ** to be available soon ** ng_8AL90073ENAA_1_en.pdf
8168s, 8158s, 8128, 8118 WLAN Handset
im_8168s_8158s_8128_8118_WLAN_Ha
Installation and Operation Manual. Portable Device
01 ndset_Installation_8AL90832ENAB_1_en 8AL90832ENAB EN
Manager (WinPDM), Windows version
.pdf
** to be available soon **

8AL90920USAH – Ed.01 – 08-Apr-2020 8/14 OmniPCX Enterprise R12.4 Documentation Note

5. OmniPCX Enterprise End-user Documentation Cartography

End-user documents updated for OmniPCX Enterprise R12.4 are listed below.

Documentation Title Ed File Name Part Number Languages

4059EE - R2.2 Alcatel-Lucent 4059 Extended Edition
oxe_im_4059EE_R2.2_8AL90609USAK_1 EN, DE, FR, IT,
Attendant Console Installation and Configuration 01 8AL90609USAK
_en.pdf RU, ZH, ES
guide
4059EE - R2.2 Alcatel-Lucent 4059 Extended Edition oxe_um_4059EE_R2.2_8AL90608USAK_1 EN, DE, FR, IT,
01 8AL90608USAK
Attendant Console User manual _en.pdf RU, ZH, ES
EN, DE, ES, FR,
8254 DECT Handset User Manual oxe_um_8254DECTHandset_R100_8AL9
01 8AL90387ENAA IT, NL, NV, PT,
** to be available soon ** 0387ENAA _1_en.pdf
RU, TR
8158s/8168s WLAN Handset User Manual um_8158s_8168s_WLAN_Handset_R100 EN , DE , ES ,
01 8AL90391ENAA
** to be available soon ** _8AL90391ENAA _1_en.pdf FR , IT , ZH
EN, DE, ES, FR,
8088 Smart DeskPhone V2 / 8088 Smart DeskPhone oxe_um_8088v2_8088_Smart_DeskPhon
01 8AL90342ENAD IT, JA, PT, RU,
User Manual ** to be available soon ** e_R500_8AL90342ENAD_1_en.pdf
SV, TR, ZH

8AL90920USAH – Ed.01 – 08-Apr-2020 9/14 OmniPCX Enterprise R12.4 Documentation Note

6. OmniPCX Enterprise R12.4 Technical Documentation Updates
6.1. New features taken into account for OmniPCX Enterprise R12.4
Feature
RQOXE-71: DTMF In Band Support on OXE /
OTBE Public SIP Trunking connection
RQOXE-291: Emergency notification
RQOXE-381: Synchronisation of OXE MWI and oxe12.4_sd_UserServices_8AL91003
advanced call-log
RQOXE-382: Avoid reboot when Desksharing
logon/logoff
RQOXE-411: Migration Thales encryption to
Native encryption
RQOXE-440: Session Timer per SIP gateway
RQOXE-442: Display information on Tandem
Set
RQOXE-443: SIP - Trunking - Cost free call
waiting
RQOXE-446: Support of 8254 DECT set
RQOXE-451: Serviceability: Command for
testing XMPP and SOCKS5 connections
towards Cloud Connect & Rainbow
8AL90920USAH – Ed.01 – 08-Apr-2020
Document impacted Chapter impacted
oxe12.4_sd_IP_PCXNetworks_8AL91 6.3.4.6 Configuring an External Gateway
007USAK_1_en
oxe12.4_sd_PublicNetworks_8AL910 4.1.3 Emergency group
4.4 Configuring an emergency group
05USAJ_1_en
64.6.1.2 Accessing unanswered calls
USAK_1_en
oxe12.4_sd_UserServices_8AL91003 30.1.2.1 Log on to a free DSS
USAK_1_en 30.1.3.1 Manual logoff
oxe12.4_sd_IP_PCXNetworks_8AL91 22.7 Migration from IP Touch Security to FSNE
007USAK_1_en
6.1.2.6 Keep-alive mechanism for established sessions
oxe12.4_sd_IP_PCXNetworks_8AL91 6.1.3.3 Configuring the main SIP gateway
007USAK_1_en 6.3.4.6 Configuring an External Gateway
oxe12.4_sd_UserServices_8AL91003 63.3.5 Configuring the displayed number on secondary
USAK_1_en sets
otcc10.x_sd_CCdistribution_8AL913 7.2.1 General Data
01USAF_1_en
otcc10.x_sd_RoutingServicesIntellige 4.3 Declaring the RSI Entry Point
nce_8AL91304USAC_1_en
otcc10.x_sd_CCdistribution_8AL913 2.2.3.9 Authorized Sets
01USAF_1_en 11.1.1 Access to the Features
otcc10.x_ug_AgentonDectHandset_ 1 About this document
8AL90361ENAB_1_en
oxe12.4_sd_DedicatedSets_8AL9102 6.1 8254 DECT handsets
4USAK_1_en
2.1.2.2.1.3 DECT Handsets Available
2.1.2.2.2.3 DECT Handsets Available
2.1.4.3.1 GAP Protocol
2.1.4.3.2 AGAP Protocol
2.1.8.5 Declaring the DECT mobiles
2.1.8.7 Configuring DECT handsets to receive alarms from
an alarm server
2.1.8.8 Configuring call log access/shortcut for DECT
oxe12.4_sd_Mobility_8AL91009USA handsets
K_1_en 2.1.8.9 Allowing incoming calls while consulting the set
menu
2.1.13.10 The "dectsets" command
2.2.3.3 Declaring DECT handsets
2.3.2 xBS components
2.9.2.4 Usage Limits
2.9.3.6 Securing caller information on AGAP mobiles
2.11.3 Monitoring the DECT handset updates
2.12.1 Overview
20.1 Overview
64.2 Basic description
oxe12.4_sd_UserServices_8AL91003 64.5.1 Overview
USAK_1_en 64.5.9 Configuring the shortcut to missed events on DECT
AGAP sets
oxe12.4_sd_SystemServices_8AL910 24.3.3.3 Verifying the CCO connectivity
00USAK_1_en
10/14 OmniPCX Enterprise R12.4 Documentation Note
 Feature
RQOXE-453: Serviceability: Monitoring
incident of the Cloud Connect XMPP link
RQOXE-458: Possibility to enable/disable on
OXE the use of the CC-Service: "Get Offer
File"
RQOXE-459: Possibility to enable/disable on
OXE the use of the CC-Service: "Inventory"
RQOXE-460: Possibility to enable/disable on
OXE the possibility to use CC-Service:
"Remote Management"
RQOXE-461: Support of 8158s/8168s in NOE
mode
RQOXE-462: RTR - Possibility to configure the
Keep alive frequency
RQOXE-465: Integrated WBM - Possibility to
search for a string
RQOXE-468: Casual Conference for CCD
Agents
RQOXE-469: Web RTC GW on OXE A/S
Generic - generalization for all partners
RQOXE-470: SUSE Patch upgrade support for
GAS (HOST)
RQOXE-472: Creation of Serbian country
variant
RQOXE-475: Update OXE Security Check Tool
8AL90920USAH – Ed.01 – 08-Apr-2020
Document impacted Chapter impacted
oxe12.4_sd_SystemServices_8AL910 24.4.2 Incidents related to CCO connectivity
00USAK_1_en
24.2.3 PBX OPS file recovery: Offer service
oxe12.4_sd_SystemServices_8AL910 24.3.2 Cloud Connect Operation services
00USAK_1_en activation/deactivation
24.2.4 PBX data inventory
oxe12.4_sd_SystemServices_8AL910 24.3.2 Cloud Connect Operation services
00USAK_1_en activation/deactivation
24.2.5 PBX remote management via a console
oxe12.4_sd_SystemServices_8AL910 24.3.2 Cloud Connect Operation services
00USAK_1_en activation/deactivation
2.2.8 IP Deskphones
15.1.3 OmniPCX Enterprise DHCP server
oxe12.4_sd_IP_PCXNetworks_8AL91 15.2.2.1.1.1 Configuring predefined vendor classes
007USAK_1_en 15.2.2.1.1.2 Configuring a vendor class for 8118/8128
WLAN Handset and 8158s/8168s WLAN Handsets
3 Compliance with standards
5.2.3 Passive Communication Server Services
oxe12.4_sd_SystemServices_8AL910 5.3.3.1 Rescue process
00USAK_1_en 21.2.2.3 On-site roamer
21.3 List of user profiles
2.2 Supported WLAN handsets
oxe12.4_sd_UserServices_8AL91003 2.3.3 Configuring the duress key on Alcatel-Lucent 8128SE
USAK_1_en WLAN Handset or Alcatel-Lucent 8168s WLAN Handset
5.1 Overview
oxe12.4_sd_SystemServices_8AL910 24.4.1 Configuring the keep-alive dialog with the CCO
00USAK_1_en infrastructure
oxe12.4_am_OXE_WBM_8AL91034E 1.4 OXE WBM interface overview
NAC_1_en
oxe12.4_sd_UserServices_8AL91003 26.3.6 ACD Agent and Supervisor
USAK_1_en
4.1.2 Generic Appliance Server description
4.1.3 Generic Appliance Server environment
4.2.1 Collecting the required information
4.2.3 Verifying hardware, isos and licenses
4.2.4.1.1 Installing SUSE Linux Enterprise Server on the
host server
4.2.4.1.3.1 Process overview
4.2.4.1.3.2 Pre-Installation procedure
oxe12.4_im_SoftwareInstal_8AL910 4.2.4.1.3.3 Post-installation procedure
32USAK_1_en 4.3.1 Process overview
4.5.1 Checking system compatibility
4.5.3.1 Managing VMs through script commands
4.5.3.1.3 Rainbow WebRTC gateway Management
4.5.5 Backing up and restarting VMs
4.5.8 Rehosting
4.5.11 Adding the Rainbow WebRTC gateway to Generic
Appliance Server
oxe12.4_im_SoftwareInstal_8AL910 4.5.9 Updating the SLES Operating System
32USAK_1_en
15.4.49 Serbia
oxe12.4_sd_SystemServices_8AL910 18.1 Overview
00USAK_1_en 18.5 Modifying the country from Yugoslavia to Serbia
oxe12.4_sd_Maintenance_8AL91011
2.30 securitystatustool
USAJ_1_en
oxe12.4_sd_Security_8AL91012USAJ 5.4.7.4 Security audit
_1_en
11/14 OmniPCX Enterprise R12.4 Documentation Note
 Feature
RQOXE-476: Automatic agent logout when
set out of service
RQOXE-477: Cloud Connect refactoring
RQOXE-479: Windows Server 2019 for Hyper-
V 32USAK_1_en
RQOXE-483: Connect OXE to a domain
(especially Rainbow) while being in "trusted
hosts mode"
RQOXE-489: Bulgarian language support for
our IP/TDM phones operating under OXE
RQOXE-491: KCME - 8088 (Linux) - remove
the "new call" softkey when being in
conversation
RQOXE-492: KCME - 8088 (Linux) - In the info
screen, leave only the name and phone
number information
RQOXE-498: VoIP tickets / additional info in
ticket allowing identifying IP-xBS
RQOXE-499: Native compatibility of Lenovo
x3250-M6 for OXE R12.4
RQOXE-500: Native compatibility of HP DL20
G9 for OXE R12.4
RQOXE-501: Native compatibility of HP
DL320e G8v2 for OXE R12.4
RQOXE-502: Simple upgrade of OXE patches
RQOXE-513: UPS support on GAS
2*1000W Sub-Rack Charger deployment
Modem no more provided by ALE
International
Additional admin account for GAS
8AL90920USAH – Ed.01 – 08-Apr-2020
Document impacted Chapter impacted
otcc10.x_sd_CCdistribution_8AL913 6.6 Timer Management
01USAF_1_en
20.4.8.4 Verifying the RTR state and activation
24.2.1.1 Connection to the CCO infrastructure (First Time
Registration)
24.2.1.2 FTR with PIN code
oxe12.4_sd_SystemServices_8AL910 24.3.3.4 Performing FTR
00USAK_1_en 24.3.3.5 Verifying FTR status and CC Agent state
24.3.5 FTR configuration with PIN code
24.4.5.2 Troubleshooting
24.4.7 Offer service: failure to retrieve OPS files
oxe12.4_im_SoftwareInstal_8AL910 3.5.2 Installing Windows Server on the server
oxe12.4_sd_Maintenance_8AL91011 3.3.11.2 Restricted Ethernet Access
USAJ_1_en
oxe12.4_sd_Security_8AL91012USAJ 3.2.2 Ethernet access security
_1_en
oxe12.4_sd_VoiceMail_8AL91008US 2.6.5.2 List of Available Languages for Voice Guides
AH_1_en
2.1.4.1.5 Configuring Phone COS
oxe12.4_sd_DedicatedSets_8AL9102 3.1.3.1.4 Configuring Phone COS
4USAK_1_en 3.2.5.1.4 Configuring Phone COS
2.1.4.1.5 Configuring Phone COS
oxe12.4_sd_DedicatedSets_8AL9102 3.1.3.1.4 Configuring Phone COS
4USAK_1_en 3.2.5.1.4 Configuring Phone COS
11.3.1 Ticket Generation
oxe12.4_sd_IP_PCXNetworks_8AL91 11.3.2 Example VoIP Ticket
007USAK_1_en 11.3.3.6 Equipment Type [6]
11.3.3.38 IPP MCDU [39]
oxe12.4_im_ApplianceServer_8AL91 1 Overview (reference to Cross Compatibility added for
029USAI_1_en compatibility)
3.1.4 Procedures for installation on the hard drive
3.7.1 Updating a single Communication Server
oxe12.4_im_SoftwareInstal_8AL910 3.7.2 Updating networked Communication Servers
32USAK_1_en (download/remote installation)
3.8.2.9 Remote Download
oxe12.4_im_ApplianceServer_8AL91 3.1 Generic Appliance Server (Generic AS/ GAS)
3.8 Uninterruptable Power Supply (UPS)
029USAI_1_en
oxe12.4_im_CommonHw_8AL91027 10.5 48V Batteries and Sub-Rack Charger (all the section)
USAK_1_en
oxe12.4_im_CommonHw_8AL91027 2.2 Boards Description
USAK_1_en
oxe12.4_sd_Maintenance_8AL91011 8.4.1.2 MODB Board
USAJ_1_en
oxe12.4_sd_CommonHwBoards_8AL 5.1.1 Overview
91022USAG_1_en
oxe12.4_im_SoftwareInstal_8AL910 4.2.4.1.1 Installing SUSE Linux Enterprise Server on the
host server
32USAK_1_en
12/14 OmniPCX Enterprise R12.4 Documentation Note
 Feature Document impacted Chapter impacted

Directory structure detailed for software oxe12.4_im_SoftwareInstal_8AL910 3.7.1.2 Software package delivery
installation creation (ISO/ZIP format) 32USAK_1_en

Conditions for selecting a final destination oxe12.4_sd_GeneralApplicat_8AL91 3.7.1.3.2 Conditions for selecting a final destination again
updated (timers used) 010USAI_1_en in the same column in the CDT

otcc10.x_ug_AgentonDeskPhoneLar 5 Ringing set

geScreen10keys_8AL90101USAC_1_ 6 Set in communication
Examples used to illustrate the Contact en
Center features in the phone guides have
been reviewed otcc10.x_ug_AgentonDeskPhoneSm 5 Ringing set
allScreen6keys_8AL90360ENAD_1_e 6 Set in communication
n

6.2. CRQMS/CROXES processed in OmniPCX Enterprise R12.4

CRQMS/CROXES ID Document impacted Chapter impacted

CROXE-14620: Update requested for SIP oxe12.4_sd_IP_PCXNetworks_8AL91 6.3.3.14 Call recording

Trunk Recording 007USAK_1_en

oxe12.4_sd_IP_PCXNetworks_8AL91 23 Multi-IP configuration

CROXE-15806: Update requested for Multi-IP
007USAK_1_en

8AL90920USAH – Ed.01 – 08-Apr-2020 13/14 OmniPCX Enterprise R12.4 Documentation Note

 7. OmniPCX Enterprise R12.4 End-user Documentation Updates

7.1. New features taken into account for OmniPCX Enterprise R12.4

Feature Document impacted Reference

New 8254 DECT Handset 8254 DECT Handset User Manual 8AL90387ENAA

New 8158s/8168s WLAN HAndset 8158s/8168s WLAN Handset User Manual 8AL90391ENAA

Maintenance release 8088 Smart DeskPhone V2 / 8088 Smart 8AL90342ENAD

DeskPhone User Manual

7.2. CRQMS/CROXES processed in OmniPCX Enterprise R12.4

No change requests were processed in the end-user documents updated for OmniPCX Enterprise
R12.4.

End of Document

8AL90920USAH – Ed.01 – 08-Apr-2020 14/14 OmniPCX Enterprise R12.4 Documentation Note