Ques.

Define strategy, strategic management, strategic planning

Ans: strategic plan: The company’s plan for how it will match its internal strengths and
weaknesses with external opportunities and threats in order to maintain a competitive
advantage.
strategy: A course of action the company can pursue to achieve its strategic aims.
strategic management: The process of identifying and executing the organization’s
strategic plan by matching the company’s capabilities with the demands of its
environment.

Ques. Define strategic human resource management

Ans: Strategic Human Resource Management (SHRM) is defined as alignment of

strategic business goals of the organization with human resources, so as to foster
innovation and improve motivation, satisfaction, productivity, and eventually overall
performance. Strategic HRM is a relatively new term, which differentiates itself from
traditional HRM which was just merely an organizational function.

Examples of Strategic Human Resource Management (SHRM)

1. Infosys Chairman Mr. Narayan Murthy has emphasized on human capital as one
of Infosys’ critical factors for growth. Thus, there has been a strategic Human
resource dimension added to the organization in the form of ‘People managers’,
whose function is to look after the needs of employees. The company aims to
treats its employees as assets rather than just as resources. Nurturing and
nourishing the resources ensures competitive advantage for Infosys. Thus, a
dedicated human resource department including people managers in every
group serves as a SHRM practice which fulfills the business objectives of the
organization.
2. Samson Enterprises through strategic HR initiatives started recruiting people with
good communication skills along with technological prowess, due to the increase
in number of client calls, so that client solutions could be effectively dealt with by
the team.

Ques. HR Metrics

Ans: One of the main divisions in any business organization, the human resource (HR),
is an integral asset towards the path of success. It helps in managing the workforce who
themselves are responsible for almost everything that happens in a business. It’s a
tough realization for an organization to understand that their success depends upon the
performance of their employees. In a world that changes constantly, every organization
needs specific HR metrics and benchmarking to make sure employees are
performing at their peak. Also, all functions like payroll, attendance, timesheet
management, etc., are running smoothly. These outlines are known as HR metrics.