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TLE

HOUSEKEEPING
HOUSEKEEPING

may be defined as 'provision of a clean, comfortable,


safe and aesthetically appealing environment'. By
another definition, 'housekeeping is an operational
department in a hotel, which is responsible for
cleanliness, maintenance, aesthetic upkeep of rooms,
public areas, back areas and the surroundings'.
WHAT ARE THE 5 RULES IN
HOUSEKEEPING?

SORT SHINE SUSTAIN

SET STANDARDISE
WHAT ARE THE 5 RULES IN
HOUSEKEEPING?
The management concept of “5S” is promoted for good
housekeeping practice in workplaces, which includes five
complementary principles of “Organisation”, “Neatness”,
“Cleanliness”, “Standisation” and “Discipline”. “5S” is a
practically management tool for good housekeeping
practice in workplaces.
WHAT ARE
HOUSEKEEPERS DUTIES?
* Housekeeping cleans and sanitizes hotel and
guest rooms.
*Vacuums and sweeps floors, carpets, and rugs.
*Makes beds and changes linens.
*Cleans and sanitizes bathrooms, showers,
toilets, sinks, and countertops.
*Replenishes toiletries and towels.
*Empties trash receptacles.
THANK YOU

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