IPL Pro Series FW3x16x00x13 PDF

Current Firmware Revision: 3.16.
0000-b013
ControlScript Pro Version: 3.13.18
The following notes provide the revision history and a list of known firmware issues
in the current release. For more information, please call your Extron Application
Engineer.
Updated: July 19, 2022

Extron Products Affected:
Model Name
IPL Pro S1 IPCP Pro 350
IPL Pro S3 IPCP Pro 350DR
IPL Pro S6 IPCP Pro 355DR
IPL Pro CR88 IPCP Pro 360
IPL Pro IRS8 IPCP Pro 550
IPCP Pro 250 IPCP Pro 555
IPCP Pro 255 IPCP Pro PCS1
IN1608 IPCP Series (IPCP Pro 350M)
IN1608 xi IPCP Series (IPCP Pro 355M)
IN1808 IPCP Series (IPCP Pro 355M)
DTP CrossPoint IPCP Series (IPCP Pro 350M)
DTP CrossPoint 4K IPCP Series (IPCP Pro 355M)
DTP2 CrossPoint IPCP Series (IPCP Pro 355M)
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TECH NOTES
AV LAN DHCP Server – Firmware version 3.00.0000-b022 is the minimum

firmware version required to enable the AV LAN DHCP Server. Control processors
with AV LAN have a DHCP Server on the AV LAN (disabled by default). The AV LAN
DHCP Server can be enabled and disabled via Toolbelt. The AV LAN DHCP Server will
be disabled when initiating a Network Settings Reset or a Factory Reset.
Updating firmware – IP Link Pro firmware can be updated from Extron’s Toolbelt
utility.
Renaming the firmware file – Please avoid renaming the firmware file with spaces
or special characters except for hyphen and underscore as that will result in a
firmware update failure.
Minimum Firmware Versions in Controller Groups – When a controller group is

formed, the same version of firmware must be loaded to all members of the
controller group.
Online devices that were previously paired to a system – Any Extron network
devices added to a project in the system manager such as TLP’s, NBP’s, SPD’s
(secure platform devices) or secondary controllers that are not part of a current
system should have their pairing information cleared to prevent issues with central
deployment.
Extron Control feature in embedded default web pages– Extron Control for UI
Devices can be launched from the primary controller’s embedded default web page.
This feature only works with systems that support HTML5.
Factory Default SSL Certificate – The factory default SSL Certificate is a self-
signed SSL Certificate, seen on products in the factory default state. Please contact
your IT department to obtain a valid signed SSL Certificate.
IPL / IPCP Pro and IPCP Pro xi Series incompatibility –IPCP Pro xi Series
control processors are incompatible with IPL/IPCP Pro control processors; therefore,
they cannot be used together in controller group systems.
Use FQDN whenever DHCP is enabled - To successfully deploy a system using

DHCP, any network devices within the configuration or program that utilize DHCP
should be referenced by their Fully Qualified Domain Name (given a device's
hostname is myhostname, its FQDN would be "myhostname.domain.com"). Devices
on the AV LAN shall be referenced using "myhostname.local"
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Firmware Compatibility – Reference the chart below for the compatible firmware
and software required for a system to operate.
For additional information on older versions of firmware and software and their
compatibility, please contact your Extron support representative.
IP Link Pro Compatibility Table

Control Processors Minimum Version Required
IP Link Pro Control Processors (IPCP, IPL) 3.00.0000
User Interfaces Minimum Version Required
TouchLink® Pro Touchpanels (300M) 1.00.0000
TouchLink® Pro Touchpanels 3.00.0000
(320, 720, 1020, 1022)
TouchLink Pro Touchpanels 3.00.0000
(520M)
TouchLink Pro Touchpanels 3.00.0000
(525, 725, 1025)
TouchLink Interfaces 3.00.0000
TouchLink Pro Touchpanels
(1220, 1520, 1720)
TouchLink Pro Touchpanel 1.00.0000
(1225, 1525, 1725)
TouchLink Pro Touchpanel (1230WTG) 1.00.0000
TouchLink Pro Conference Control Interface 2.00.0000
(CCI Pro 700)
Network Button Panels Minimum Version Required
Network Button Panels 1.00.0000
Secure Platform Devices Minimum Version Required
NAV Devices 1.00.0012
Software Product Minimum Version Required
Global Configurator Plus and Professional 3.0.0
Global Scripter 2.8.0
Toolbelt 2.0.0
Extron Control for iOS 2.7.0
Extron Control for Android 1.1.0
GlobalViewer Enterprise 2.4.0
iGVE 2.2.1
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KNOWN ISSUES
The following is a list of known firmware issues found in the IP Link Pro Firmware
Version 3.16.0000-b013
Issue (originated in v3.09.0000-b009) – Incorrect GUI rendering on Extron

Control for Microsoft Teams Rooms when using Chrome browser – In room
systems that use Extron Control for Microsoft Teams, elements in large layout files
may not load properly on Extron Control for Web when using Chrome browser.
Issue (originated in v3.00.0000-b022) – Batch firmware upload may result

in failure – Attempting to batch upgrade/downgrade firmware to multiple devices
may intermittently result in an Error Code 8, Error Code -12 or otherwise be
unsuccessful. Reducing simultaneous connection to 5 in the firmware uploader,
restarting Toolbelt and power cycling the device shall help to overcome these issues.
With an improvement to Toolbelt (version 2.1), these occurrences are experienced
less frequently.
Issue (originated in v.3.00.0000-b022) – Event Logs Timestamp display UTC

time – Regardless of Date and Time configuration in Toolbelt, Events are logged
referencing UTC time zone.
Issue (originated in v1.00.0008) – Ethernet reconnection timeout – In a

configured system using a unidirectional Ethernet or Serial over Ethernet driver, the
control and status of the device will be lost for approximately 15 minutes if the
target device is power cycled, or the Ethernet connection is lost and restored.
Issue (Originated in 3.09.0000-b009) - NAV encoders and decoders fail to

properly connect to the primary control processor after deployment - After
deploying a control system with multiple NAV encoders and decoders as Secure
Platform Devices, some NAV encoders and decoders fail to properly connect to the
primary control processor. This results in: (1) the control system reporting these
NAV devices as disconnected and (2) the Pro Series Control Ports on the NAV device
may or may not function. The workaround is to reboot the NAV device or to re-apply
pairing information to the affected NAV device from either the primary controller or
directly.
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FIRMWARE RELEASE HISTORY
Released Version: 3.16.0000-b013

Affects: Firmware Revision: 3.15.0000-b004 and prior
Date: Units shipped prior to July 1, 2022
The following is a list of changes and fixes in this release.
Added Feature – AV LAN Deployment Support – Firmware version 3.16.0000-

b013 is the minimum firmware required to support initial and subsequent project
deployment from the AV LAN via your laptop or PC.
Fixed Issue (Originated in v3.11.0000-b007) – Touchpanel and/or Primary

Controller unresponsiveness during runtime – In some instances for configured
or programmed systems, Primary Controllers and Touchpanels become unresponsive
at random times during runtime. Requiring the primary control processor in the
system be power cycled. This issue has been resolved and should no longer occur in
most cases.
Fixed Issue (Originated in v3.03.0000-b006) – Devices fail 802.1X

Authentication after a System Power Cycle – Control processors stop sending
Authentication requests after the RADIUS server, Authenticator and Supplicant
device get power cycled concurrently. This issue has been resolved.
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Date: Units shipped prior to December 7, 2021
Added Feature – Extron Control for Web Direct Link – Firmware version
3.15.0000-b004 is the minimum firmware required to enable token authentication
via Toolbelt’s Web Direct Link.
Fixed Issue (Originated in v3.13.0000-b006) –Touchpanel fails to pair after

a power cycle – For configured and program systems with UI LinkLicense and a
touchpanel, power cycling while in runtime can result in a failure to pair the
touchpanel. This issue has been resolved.
Fixed Issue (originated in 3.09.0000-b009) – Ethernet Driver Run-Time

Performance Improvements – Occasional unresponsiveness and control loss
experienced during run-time for configured systems with Ethernet drivers. The
frequency of this problem has been reduced and it should no longer occur in most
cases.
Fixed Issue (originated in 3.13.0000-b006) – GUI Performance Degradation

during run-time – Delays in button responses for configured and programmed
systems that include touchpanels in the design. This issue has been resolved.
Fixed Issue (Originated in 3.13.0000-b006) – NAV RS-232 fails to initialize

when pairing post-deployment – In programmed systems, manually pairing NAV
devices post deployment results in RS-232 failing to transmit / receive. This issue
has been resolved.
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Date: Units shipped prior to September 7, 2021
Fixed Issue (originated in 3.09.0000-b009) – SSH Run-Time Performance

Improvements– Occasional unresponsiveness and control loss experienced during
run-time for systems controlling SSH devices. The frequency of this problem has
been reduced and it should no longer occur in most cases.
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Date: Units shipped prior to April 6, 2021
Added Feature – NAV 10E 201 D, NAV 10E 401 D, NAV E 511 and NAV SD
511 Support – Firmware version 3.13.0000-b006 is the minimum version required
to use in systems which contain Singlemode or Multimode versions of NAV 10E 201
D, NAV 10E 401 D, NAV E 511 and NAV SD 511.
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Added Feature – NAV E 401 D and NAV E 201 D Support – Firmware version
3.12.0000-b001 is the minimum version required to use in systems which contain
either NAV E 401 D and/or NAV E 201 D.
Fixed Issue (originated in v3.11.0000-b007) – Applied LinkLicenses are not

displayed in the default web page – For IPCP Pro Control Processors, the
product's embedded default web page shows No LinkLicense information when one
or more LinkLicenses are applied. This issue has been resolved.
Fixed Issue (originated in v3.11.0000-b007) – 802.1X messages missing in

Toolbelt's Event logs – On an IPL Pro Control Processor, 802.1X authentication as
well as Certificate Manager events will not be displayed in Toolbelt's Event logs table.
This issue has been resolved.
Fixed Issue (originated in v3.11.0000-b007) – Unsolicited information in

Trace when GUI objects get synchronized – Trace displays unrequested
information when button, level, label and slider objects are synchronized in virtual
instances (i.e vTLP, Extron Control for Web, virtual NBPs, etc). This issue has been
resolved.
Fixed Issue (originated in v.3.02.0000-b013) – Inaccurate ECM S10 Digital

Output voltage after a powercycle – When the ECM S10 has its partition state
carried by digital output and the sensor setting is set to normally open, following a
powercycle while in the “Partition Open” state, the voltage of the Digital Output is
reset to its default state. This issue has been resolved.
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Date: Units shipped prior to Oct 14, 2020
Added Feature – NAV E 101 DTP Support – Firmware version 3.11.0000-b007 is

the minimum version required to use in systems which contain a NAV E 101 DTP and
perform actions on a device connected to the Pro Series Control Ports of a NAV DTP
using IR or Serial.
Added Feature – Serial-over-SSH Driver Support – Firmware version

3.11.0000-b007 and Global Configurator 3.10.0.101 are the minimum versions
required for loading serial drivers to send and receive data using the SSH (secure)
network protocol.
Fixed Issue (originated in v3.10.0000-b007) - SSH driver compatibility - In

configured systems, SSH control drivers may cause undesirable system behavior.
Fixed Issue (originated in v3.06.0000-b008) – AV LAN DHCP Server

incorrectly reports Off on the product’s default web page – When accessing
the product’s default web page, IPCP Pro Control Processors with AV LAN will display
the DHCP server status as Off, regardless of the actual state of the AV LAN DHCP
server. This issue has been resolved.
Fixed Issue (originated in v3.06.0001-b002) – General Public Licenses are

not displayed or displayed outside the margins of the product’s web page –
When accessing the product’s embedded default web page, IPL Pro Control
Processors will either not display or displayed outside the margins the applied GNU
General Public Licenses. This issue has been resolved.
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Date: Units shipped prior to Aug 5, 2020
Added Feature – Contact Closure and Tally Output NAV Support – Firmware
version 3.10.0000-b007 is the minimum version required to use in systems which
contain NAV Contact Closure and Tally Output control ports
Fixed Issue (originated in v3.09.0000-b009) - Unable to use Extron Control

in Teams - In Teams rooms systems, launching Extron Control results in a blank
window without the ability to control the system. The frequency of this problem has
been reduced and it should no longer occur when using both Extron Control for
Microsoft Teams Rooms version 2.0.1 and controlpProcessor firmware 3.10.0000-
b007.
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Date: Units shipped prior to May 5, 2020
Added Feature – Support for NAV Systems – Firmware version 3.09.0000-b009

is the minimum version required to use in systems which contain NAV Pro AV over IP
devices.
Added Feature – Support for NBP 1200C – Firmware version 3.09.0000-b009 is

the minimum version required to use in systems which contain NBP 1200C Network
Button Panels
Added Feature – Support for VLR 302EB – Firmware version 3.09.0000-b009 is

the minimum version required to use in systems which contain the VLR 302EB.
Fixed Issue (originated in v3.04.0001-b002) – Loss of communication in

LAN/AV LAN after setting IP to 0.0.0.0 – Control processors with AV LAN
become unreachable after changing either the LAN or AV LAN IP address to 0.0.0.0.
Fixed Issue (originated in v3.04.0001-b002) Loss of AV LAN communication

when LAN set to DHCP and not connected to a DHCP server – Control
processors with AV LAN become unreachable when LAN is configured with DHCP
client enabled and not connected to a DHCP server. This issue has been resolved.
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Date: Units shipped prior to March 10, 2020
Fixed Issue (originated in v3.00.0000-b022) – Secondary controllers report

offline post system deployment – Deploying a control system may result in
secondary controllers reporting offline and (in some cases) be unreachable from
Toolbelt. This issue has been resolved.
Fixed Issue (originated in v3.06.0000-b008) – Driver command timings and

character pacing mismatch – In some rare cases implementing certain ethernet or
serial drivers with special timings between commands might cause a loss of control
or inconsistency and/or unavailability of device status. This issue has been resolved.
Fixed Issue (originated in v3.04.0002-b003) – Extron Control for Web not

working from a VPN connection – virtual TLP gets stuck in “Waiting for response
to sync request” screen after launching Extron Control for Web from a Virtual Private
Network (VPN). This issue has been resolved.
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Date: Units shipped prior to November 13, 2019
Added feature - Updated embedded default web page to enhance product

security - Webpage-based firmware update removed.
Fixed Issue – Broken links for Extron Control on product’s default web page
– When attempting to launch Extron Control from the Default Web Page an error
occurred resulting in a 404 Page Not Found Error page. This issue has been resolved.
Fixed Issue – Inaccurate power status for default web page PoE field – The
PoE status field “Active” and “Inactive” states were displayed incorrectly; there was
no distinction between products that support and don’t support being powered via
Ethernet. This issue has been resolved.
Fixed Issue – SSH connection lost after network disconnect – Communication

and/or control loss on SSH connections after disconnecting or power-cycling devices
connected to the control processor. This issue has been resolved.
Fixed Issue – ECM S10 Digital Output not functional for third party control –
Digital Output did not toggle when configured for third-party control. This issue has
been resolved.
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Fixed Issue – HTML5 browser not loading when using Extron Control
(originated in v3.02.0000-b013) – Configured systems were not able to access
Extron Control when using an HTML5 browser. This issue has been resolved.
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Fixed Issue – IR commands not being sent from embedded control

processors (originated in v 3.04.0000-b005) - IR commands from switchers with
embedded control processors were not being sent. This issue has been resolved.
Fixed Issue – Unexpected information appearing in trace messages

(originated in v3.04.0000-b005) – When interacting with the serial ports on the
primary processor, the string “not remote” would appear in the trace output. The
messages were only generated when trace was enabled. This issue has been
resolved.
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Date: Units shipped prior to June 13, 2019
Added Feature – Web Socket Secure (WSS) support – Firmware version

3.04.0000-b005 is the minimum version required to control devices via secure web
sockets.
Fixed Issue – HTTPS drivers not supporting Self Signed Certificates

(originated in v3.01.0000-b010) – Using HTTPS drivers with self-signed
certificates was not functioning. This issue has been resolved.
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Added Feature – Enhanced AV LAN Support for PCS – Firmware version

3.03.0000-b006 is the minimum version required for Extron Product Configuration
Software (PCS) to connect to control processors with an AV LAN to discover,
manage, and update AV LAN devices via PCS.
Added Feature – Enhanced AV LAN Support for DSP Configurator – Firmware

version 3.03.0000-b006 is the minimum version required to connect to control
processors with an AV LAN in DSP Configurator and manage the attached audio
devices from the LAN to the AV LAN.
Added Feature – Enhanced AV LAN Support for XTP System Configurator –

Firmware version 3.03.0000-b006 is the minimum version required to connect to
control processors with an AV LAN in XTP Configurator and manage the attached XTP
devices from the LAN to the AV LAN.
Added Feature – 802.1X Support – Firmware version 3.03.0000-b006 is the

minimum version required to support 802.1X authentication and Certificate Manager.
Added Feature – Slider Control Support – Firmware version 3.03.0000-b006 is

the minimum version required to support slider control GUI objects.
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Date: Units shipped prior to February 21, 2019
Added Feature – Support for Network Button Panels – Firmware version

3.02.0000-b013 is the minimum version required for use in systems which contain
Network Button Panels.
Added Feature – Support for eBUS Models EBP 108 RAAP, ECM DIO8, and
ECM S10 – Firmware version 3.02.0000-b013 is the minimum firmware version
required for use in systems which contain the eBUS 108 RAAP, ECM DIO8, and ECM
S10.
Added Feature – Add support for Extron Control for Web 2.0 with HTML and
JavaScript – Add support for the Extron Control for Web 2.0 with HTML and
JavaScript on systems deployed with Global Configurator 3.2.0 and Global Scripter
2.2.0. This new version of Extron Control for Web can now be used on Google
Chrome, Mozilla Firefox and Microsoft Edge browsers.
Fixed Issue (Originated in v1.00.0008) – Corrected Default Digital Output

State in Programmed Systems – In programmed systems the default state of
Digital Outputs (FlexIOInterface and DigitalIOInterface) is now off after deployment,
scripts restart, or power cycle.
Fixed Issue (Originated in v1.02.0000-b002) – Volume Control Port set to

MUTE upon deployment – In both programed and configured systems the default
state of the Volume Control Port would be Mute On after deployment. This issue has
been resolved.
Fixed Issue (Originated in v2.08.0001 – eBUS Press Feedback – Press

Feedback for eBUS Button Panels was not triggering in both configured and
programmed systems. This issue has been resolved.
Fixed Issue (Originated in v2.06.0002 – eBUS Button press not triggered

after enabling control – After eBUS button control is re-enabled, the first button
press would not trigger in both configured and programmed systems. This issue has
been resolved.
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Date: Units shipped prior to October 31, 2018
Added Feature – Support for IPCP Pro PCS1 – Firmware version 3.01.0000-b010
is the minimum version required for use in systems which contain the IPCP Pro PCS1.
Added Feature – Support for eBUS Models EBP 50, EBP 103 D, EBP 104
EU/MK – Firmware version 3.01.0000-b010 is the minimum version required for use
in systems which contain the EBP 50, EBP 103 D, EBP 104 EU/MK.
Added Feature – eBUS Voltage Monitoring – Firmware version 3.01.0000-b010

is the minimum version required for controllers to track voltage readings from eBUS
devices that support this feature. Live V+ monitoring makes it easier for users to
determine the necessary power injection points on an eBUS system topology.
Added Features – Support eBUS 3-color LED Status Indicator – eBUS panels
that have been updated from 1 to 3 LED status indicators require firmware version
3.01.0000-b010 for all LED’s to function.
Added Feature - Updated Python Version – Python has been updated from
version 3.3.0 to 3.5.2.
Added Feature – Added port number parameter to WakeOnLan – A new

adjustable port number option has been added to WakeOnLan for both configured
and programmed systems.
Fixed Issue (originated in v2.06.0000-b010) – LAN settings displayed in

Toolbelt when adding a controller via AV LAN – When adding an AV LAN control
processor manually in Toolbelt, from the AV LAN side, the LAN settings would
populate in Toolbelt’s Discovery Window. This issue has been resolved.
Fixed Issue (originated in v3.00.0000-b022) – Embedded IPCP Pro Control

Processor integrated Ethernet LEDs showing incorrect status – The integrated
Link and Activity LEDs on the embedded control processors AV LAN ports 2 and 3
were reversed. This issue has been resolved.
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Added Feature – Support for GCP 3.0.0 and GS 2.0.0 systems – Projects
created by Global Configurator 3.0.0 and Global Scripter 2.0.0 are now supported.
NOTE - This version of firmware breaks backward compatibility. See compatibility
chart above for details.
Added Feature – Enhanced AV LAN support – Discover, manage, and upload

projects to control hardware on AV LAN. Supported in v3.00.0000-b022.
Added Feature – AV LAN DHCP Server – Enable/disable the AV LAN DHCP Server.
Supported in v3.00.0000-b022.
Added Feature – PoE+ Control and Monitoring – Control and monitor the PoE+
ports on the IPCP Pro 360. Supported in v3.00.0000-b022.
Added Feature – Enable/Disable DHCP via reset switch – Network DHCP can
be enabled or disabled using only the front panel reset switch. It is executed by
pressing the reset button 5 times in quick succession within 3 seconds. Supported in
firmware v3.00.0000-b022.
Added Feature – Diagnostic logs – When troubleshooting issues with an Extron

Pro Series Control device, an encrypted log can be downloaded from the device via
Toolbelt and sent to Extron Support for further diagnosis. Supported in firmware
v3.00.000-b022.
Added Feature – Support for search domain - Allows users to set one or more
search domains so that a device set with a static IP address will be able to
communicate to other devices via their hostnames. Supported in firmware
v3.00.000-b022.
Fixed Issue (originated in v1.00.0008) – Latency on secondary controllers –

In some situations for both configured and programed systems RS-232 latency on
secondary controllers have been observed. This issue has been resolved.
Fixed Issue (originated in v2.06.0000-b010) – Incorrect time settings

displayed on Touchpanel – In some situations when manually setting the date and
time on the control processor, the time would not consider the time zone set. This
issue has been resolved.
Fixed Issue (originated in v2.08.0001-b006) – Offline modal page after

power cycling control processor – In some situations when power cycling the
control processor in a running system, Extron Control will show the offline modal
page. This issue has been resolved.
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Fixed Issue (originated in v1.00.0008) – RS-485 not working properly – RS-
485 communication is not working properly in both configured and programmed
systems. This issue has been resolved for the IPCP Pro 550 and IPCP Pro 555. All IP
Link Pro models now support RS-485.
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Date: Units shipped prior to August 27, 2018
Added Feature – Updated firmware to support new hardware revision –

Version 2.10.0001-b001 improves hardware component compatibility.
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Added Feature – Updated firmware to support new hardware revision –

Version 2.10.0000-b002 is the minimum firmware required for products shipped with
Engineering Revision number E32598 and deviation numbers D07067, D07067A and
D07067B.
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Fixed Issue – Enhanced system stability – New logic in firmware version

2.08.0002-b001 will enhance system stability.
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Date: Units shipped prior to February 28, 2018
Added Feature – Support for SSH Device Drivers – Firmware version 2.08.0001-
b006 is the minimum firmware version required for use in systems which contain
Secure Shell (SSH) protocol device drivers. A username and password must be used
for the SSH driver to function properly.
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Fixed Issue (originated in v1.00.0008) – Web page access to the control

processor on a different subnet not working properly – In both configured and
programmed systems, accessing the default web page or Extron Control for web fails
when connecting from a different subnet. This issue has been resolved.

systems. This issue has been resolved for the IPL Pro S3 and IPL Pro S6.
Fixed Issue (originated in v2.06.0000-b010) – Incorrect Moscow UTC time

zone – In both configured and programmed systems, the Moscow, Russia time zone
is listed in Toolbelt with an incorrect UTC offset of UTC+4. This issue has been
resolved and the UTC offset is now UTC+3.
Fixed Issue (originated in v2.04.0000-b007) – EBP 105P EU button presses

not working properly – In both configured and programmed systems using the
EBP 105P EU, pressing hardware button function 1 (ID 60061) triggers press events
for button function 3 (ID 60063). This issue has been resolved.
Fixed Issue (originated in v1.00.0008) – AV Devices connected to the AV

LAN port get set to a link local address – In some instances, Extron AV devices
in configured or programmed systems will get set to a link local IP address when
connected to the AV LAN port on a Dual NIC control processor. This issue has been
resolved.
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Fixed Issue (originated in v2.04.0000-b007) – ControlScript Wait class not

working properly – In a programmed system using the Wait class when an
exception occurred in the handler of a Wait, the exception traceback would be
replaced with an error. This issue has been resolved. For more details please see the
ControlScript release notes.

systems. This issue has been resolved for the following models: IPCP Pro 250, IPCP
Pro 255, IPCP Pro 350, IPCP Pro 350DR, IPCP Pro 355DR, IPCP Pro 360, IN1608 IPCP
Series and DTP CrossPoint IPCP Series.
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Date: Units shipped prior to June 21, 2017
Added Feature – Support for IPCP Pro 255, IPCP Pro 355DR, IPCP Pro 360
and IPCP Pro 555 – Firmware version 2.06.0000-b010 is the minimum firmware
version required for use in systems which contain the IPCP Pro 255, IPCP Pro 355DR,
IPCP Pro 360 and IPCP Pro 555.
Fixed Issue (originated in v1.00.0008) – Serial over Ethernet driver

connection status remains connected – Serial over Ethernet drivers remain
connected when the serial device is disconnected. This issue has been resolved.
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Fixed Issue (originated in v2.03.0000-b006) – eBUS button blinking is not

working as expected – When configuring buttons on eBUS button panels to blink,
certain state combinations do not work as expected. This issue has been resolved.
Fixed Issue (originated in v1.00.0008) – Office 365 mail support – IP Link Pro
devices could not send emails with Office 365. This issue has been resolved.
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Added Feature – Support for IPCP Pro 350DR – Firmware version 2.04.0000-
b007 is the minimum firmware version required for use in systems which contain the
IPCP Pro 350DR.
Added Feature – Support for eBUS – Firmware version 2.04.0000-b007 is the

minimum firmware version required for use in programmable systems which contain
eBUS products.
Fixed Issue (originated in v2.02.0001-b002) – Serial control from secondary

processor delayed – In a configurable system using serial control on a secondary
control processor, delayed or intermittent control can be observed. This issue has
been resolved.
Fixed Issue (originated in v2.03.0000-b006) – Press Feedback does not

work for eBUS devices – In a configurable system using State Press Feedback,
visual feedback on an eBUS device is incorrect. This issue has been resolved.
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Date: Units shipped prior to October 4, 2016
Added Feature – Support for eBUS – Firmware version 2.03.0000-b006 is the

minimum firmware version required for use in configurable systems which contain
eBUS products.
Fixed Issue (originated in v2.00.0002-b005) – Live feedback does not work

after power cycle of secondary controller in group – In a configurable system
when a controller group is used, if a secondary controller is power cycled then the
configured live feedback will not be updated. This issue has been resolved.
Fixed Issue (originated in v2.01.0000-b004) – Ethernet driver protocol not

supported for certain devices – In a configurable system using certain Ethernet
controlled devices the communication protocol is not supported. This issue has been
resolved.
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Date: Units shipped prior to August 22, 2016
Fixed Issue (originated in v2.02.0000-b012) – IR/Serial port settings

cannot be changed – In a programmable system when IR/Serial ports are used,
the IR/Serial settings cannot be changed from default. This issue has been resolved.
Fixed Issue (originated in v2.02.0000-b012) – IR/Serial port settings

override COM settings – In a programmable system when IR/Serial and COM ports
are used, the IR/Serial settings affect the COM ports rather than the IR/serial ports.
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Added Feature – Support for CCI Pro 700 – Firmware version 2.02.0000-b012 is
the minimum firmware version required for use in systems which contain the CCI Pro
700.
Added Feature – Enhanced debugging support for programmable systems –

Added support for watch variables and breakpoint debugging in programmable
systems using Global Scripter.
Fixed Issue (originated in v1.00.0008) – Loss of control when using the

remote volume control port– After time and use, the remote volume control port
will become uncontrollable. This issue has been resolved.
Fixed Issue (originated in 1.00.0008) – I/O port status not working – In a

configured system using DHCP, the I/O port status from secondary controllers will
not work, no status will be reported. This issue has been resolved.
Page 34
49-247-50 Rev. 3.16.0000-b013

Date: Units shipped prior to April 4, 2016
Added Feature – Support for passphrase protected SSL Certificates – The

product now supports passphrase protected SSL certificates.
Added Feature – “User” account default password changed – The default

“user” account password of “extron” has been added and will no longer allow the
user password to be empty. A minimum of a single character is required.
If a deployed product with a blank user password is updated to firmware 2.01.0000-

b004 or later, the product will continue to authenticate with the blank user password.
If the user password is changed, it cannot be set back to blank. Performing a factory
reset will set the user password to the new default “extron”.
Improved Feature – Support for SFTP access – Support for SFTP access for both
admin and user account types is now supported on port 22022. Previous support for
SFTP on port 4522 is no longer supported.
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49-247-50 Rev. 3.16.0000-b013

Date: Units shipped prior to Jan 01, 2016
Added support for GCP 2.0.0 systems – Configurations created by Global

Configurator 2.0.0 are now supported.
NOTE - This version of firmware breaks backward compatibility. See compatibility
chart for details.
Added support for Custom SSL Certificates – Custom SSL certificates are now
supported.
Added support for “Run/Stop Program” reset mode – New reset mode provides
the ability to stop a running program and restart a stopped program. This reset
mode is provided for troubleshooting purposes.
Added support for dedicated “Project Recovery” reset mode – New reset
mode included to improve the project recovery workflow.
Fixed Issue (originated in v1.06.0000-b005) – Switched 12VDC Power Ports

status not working – The combined load and combined wattage feedback state is
not working, if configured for status nothing is returned. This issue has been
resolved.
Fixed Issue (originated in v1.00.0008) – Improved system stability – In

some systems touchpanels and/or VTLP will periodically display “waiting For Sync”
and would require the primary control processor in the system be power cycled or
rebooted via Toolbelt to restore connectivity. The frequency of this problem has been
significantly reduced and should no longer occur in most cases.
Fixed Issue (originated in v1.00.0008) - Updating Firmware, order of

operations for controller groups – When updating controller firmware on a
running system configured with controller groups, the primary controller must be the
last device updated. Failing to follow this order of operations can result in the
secondary controllers losing status for serially controlled devices. This issue may also
occur in the event that a secondary controller is power cycled independently of the
primary controller. Solution: Power cycling the primary controller will restore the
lost status for serially controlled devices. This issue has been resolved.
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Affects: Firmware Revision: 1.05.0001-b001
Added Feature – Support for the TLP Pro 1520 Series - Firmware version
1.06.0000-b005 is the minimum firmware version required for use in systems which
contain the TLP Pro 1520 series of touchpanels.
Fixed Issue (originated in v1.05.0001-b001) – Digital output port default

condition – Flex I/O and digital I/O ports configured as digital output ports would
default to the “on” state following a power cycle. This issue has been resolved, the
port will default to the “off” state following a power cycle.
Fixed Issue (originated in v1.00.0008) – Sending mail without email server

configured – If a system is configured to send email without an email server
provided the touchpanel within the system would stop responding. This issue has
been resolved.
Page 37
49-247-50 Rev. 3.16.0000-b013

Fixed Issue (originated in v1.00.0008) – Improved system stability – In

some systems Touchpanels and/or VTLP will periodically display “waiting For Sync”
and would require the primary control processor in the system be power cycled or
rebooted via Toolbelt to restore connectivity. The frequency of this problem has been
significantly reduced and should no longer occur in most cases.
Page 38
49-247-50 Rev. 3.16.0000-b013

Added Feature – GlobalViewer Enterprise Support – Firmware version

1.04.0000-b201 is the minimum firmware version required for integration of IP Link
Pro control processors and GlobalViewer Enterprise 2.2.
Fixed Issue (originated in v1.03.0000-b002) – Gigabit LAN LED status not

working on IPL Pro CR88 – Gigabit LAN LED status on the IPL Pro CR88 controller
does not function when connected to a gigabit switch. This issue has been resolved.
Fixed Issue (originated in v1.03.0000-b002) – IPL Pro IRS8 and IPL Pro
CR88 displaying incorrect model – When discovered using Extron Toolbelt
software both the IPL Pro CR88 and IPL Pro IRS8 would display as the IPCP Pro CR88
and IPCP Pro IRS8. This issue has been resolved.
Fixed Issue (originated in v1.00.0008) – During a build and upload process,

software frequently triggers an error “Hardware is in an unknown state.” –
In some combinations of firmware and software, GCP would report “Hardware is in
an unknown state” even when the computer running the software had no network
issues when attempting to connect to the intended hardware. The frequency of this
problem has been significantly reduced and should no longer occur in most cases,
but it requires using both the latest software and latest firmware. This issue has
been resolved in GCP version 1.3.0 in combination with control processor firmware
1.04.0000-b201.
Page 39
49-247-50 Rev. 3.16.0000-b013

New Product Support – Minimum firmware required for IPL Pro IRS8 and
IPL Pro CR88 – This is the initial shipping firmware version for the IPL Pro IRS8 and
IPL Pro CR88 control processors.
Fixed Issue (originated in v1.00.0008) – Intermittent performance issues in

systems – Temporarily removing or power cycling Ethernet controlled devices at run
time causes delayed feedback and slows performance. This issue has been resolved.
Page 40
49-247-50 Rev. 3.16.0000-b013

New Product Support – Minimum firmware required for IPCP Pro 250 – This
is the initial shipping firmware version for the IPCP Pro 250.
Fixed Issue (originated in v1.00.0008) – Wake on LAN support intermittent

– The WOL (Wake on LAN) driver fails to execute every time the command is sent.
Page 41
49-247-50 Rev. 3.16.0000-b013

Affects: Firmware Revision: 1.00.0008
Fixed Issue (originated in v1.00.0008) – Failure to activate LinkLicense for

the DTP CrossPoint 84 IPCP and IN1608 IPCP models – The DTP CrossPoint 84
IPCP and IN1608 IPCP models fail to validate Extron LinkLicense upon upload via
Toolbelt. This issue has been resolved.
Fixed Issue (originated in v1.00.0008) – Touchpanel performance in

controller groups declines after approximately 24 hours post configuration –
Touchpanel performance would decline after a configuration upload, slowing down
the responsiveness of page flips, text feedback and button state changes. This issue
has been resolved.
Improved HTTP Driver Support – Added support for HTTP device drivers that
require session management, custom headers and XML parsing.
Page 42
49-247-50 Rev. 3.16.0000-b013
Released Version: 1.00.0008

Affects: Firmware Revision: N/A
Date: April 30, 2014
Initial Release – This is the initial release of this software product.
Page 43
49-247-50 Rev. 3.16.0000-b013

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Current Firmware Revision: 3.16.

Updated: July 19, 2022

AV LAN DHCP Server – Firmware version 3.00.0000-b022 is the minimum

Minimum Firmware Versions in Controller Groups – When a controller group is

Use FQDN whenever DHCP is enabled - To successfully deploy a system using

IP Link Pro Compatibility Table

Issue (originated in v3.09.0000-b009) – Incorrect GUI rendering on Extron

Issue (originated in v3.00.0000-b022) – Batch firmware upload may result

Issue (originated in v.3.00.0000-b022) – Event Logs Timestamp display UTC

Issue (originated in v1.00.0008) – Ethernet reconnection timeout – In a

Issue (Originated in 3.09.0000-b009) - NAV encoders and decoders fail to

Released Version: 3.16.0000-b013

The following is a list of changes and fixes in this release.

Added Feature – AV LAN Deployment Support – Firmware version 3.16.0000-

Fixed Issue (Originated in v3.11.0000-b007) – Touchpanel and/or Primary

Fixed Issue (Originated in v3.03.0000-b006) – Devices fail 802.1X

The following is a list of changes and fixes in this release.

Fixed Issue (Originated in v3.13.0000-b006) –Touchpanel fails to pair after

Fixed Issue (originated in 3.09.0000-b009) – Ethernet Driver Run-Time

Fixed Issue (originated in 3.13.0000-b006) – GUI Performance Degradation

Fixed Issue (Originated in 3.13.0000-b006) – NAV RS-232 fails to initialize

The following is a list of changes and fixes in this release.

Fixed Issue (originated in 3.09.0000-b009) – SSH Run-Time Performance

The following is a list of changes and fixes in this release.

Released Version: 3.12.0000-b001

The following is a list of changes and fixes in this release.

Fixed Issue (originated in v3.11.0000-b007) – Applied LinkLicenses are not

Fixed Issue (originated in v3.11.0000-b007) – 802.1X messages missing in

Fixed Issue (originated in v3.11.0000-b007) – Unsolicited information in

Fixed Issue (originated in v.3.02.0000-b013) – Inaccurate ECM S10 Digital

The following is a list of changes and fixes in this release.

Added Feature – NAV E 101 DTP Support – Firmware version 3.11.0000-b007 is

Added Feature – Serial-over-SSH Driver Support – Firmware version

Fixed Issue (originated in v3.10.0000-b007) - SSH driver compatibility - In

Fixed Issue (originated in v3.06.0000-b008) – AV LAN DHCP Server

Fixed Issue (originated in v3.06.0001-b002) – General Public Licenses are

Released Version: 3.10.0000-b007

The following is a list of changes and fixes in this release.

Fixed Issue (originated in v3.09.0000-b009) - Unable to use Extron Control

Released Version: 3.09.0000-b009

The following is a list of changes and fixes in this release.

Added Feature – Support for NAV Systems – Firmware version 3.09.0000-b009

Added Feature – Support for NBP 1200C – Firmware version 3.09.0000-b009 is

Added Feature – Support for VLR 302EB – Firmware version 3.09.0000-b009 is

Fixed Issue (originated in v3.04.0001-b002) – Loss of communication in

Fixed Issue (originated in v3.04.0001-b002) Loss of AV LAN communication

Released Version: 3.06.0001-b002

The following is a list of changes and fixes in this release.

Fixed Issue (originated in v3.00.0000-b022) – Secondary controllers report

Fixed Issue (originated in v3.06.0000-b008) – Driver command timings and

Fixed Issue (originated in v3.04.0002-b003) – Extron Control for Web not

Released Version: 3.06.0000-b008

The following is a list of changes and fixes in this release.

Added feature - Updated embedded default web page to enhance product

Fixed Issue – SSH connection lost after network disconnect – Communication

Released Version: 3.04.0002-b003

The following is a list of changes and fixes in this release.

Released Version: 3.04.0001-b002

The following is a list of changes and fixes in this release.

Fixed Issue – IR commands not being sent from embedded control

Fixed Issue – Unexpected information appearing in trace messages

Released Version: 3.04.0000-b005

The following is a list of changes and fixes in this release.