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Teams
Summary

1. Incident Investigation
2. Ergonomic workstation
3. QMS ISO 9001:2015 Awareness
4. EMS & OH&S ISO 14001:2015,
ISO45001/2018
5. Time Management
1. Incident Investigation

1.1 Purpose of Accident Investigation

1.2 Who Should Perform the Accident
Investigation?
1.3 Principal Questions to be Answered
1.4 Data Analysis (The Fishbone Diagram)
1.5 Investigation Report
1.6 FOLLOW UP
1.1 Purpose of Accident Investigation

▪ Determine the sequences of

events leading to failure.

▪ Identify the cause of the

accident.

▪ Find methods to prevent

accident from recurring.

▪ Investigation is not intended to

place blame.
1.2 Who Should Perform the Accident Investigation?

Work Supervisor or direct Manager of the victim

• Minor accidents
• Near Misses

H&S Advisor or manager

• Serious accidents
1.3 Principal Questions to be Answered
WHO?
• Who was working with him/her?
• Who else witnessed the accident?
• Who else was involved in the accident?
• Who is the employee's immediate
supervisor?
WHAT?
• What was the injured employee’s
explanation?
• What were they doing at the time of
the accident?
• What is the exact nature of the injury?
• What elements could have contributed?
• What environmental conditions
contributed?
• What hours were the employee
working?
WHEN?
• When did the accident occur?
• When did the employee begin
employment?
• When was job-specific training
received?
• When did the supervisor last visit the
WHY ?
• Why did the accident occur?
• Why did conditions come together at
that moment?
• Why was the employee in the specific
position?
• Why were the specific tool/equipment
selected?
WHERE?
• Where did the accident occur?
• Where was the employee positioned?
• Where were eyewitnesses positioned?
• Where was the supervisor at the time?
• Where was first aid initially given?
HOW?
• How did the accident occur?
• How did the employee get injured
(specifically)?
• How could the injury have been avoided?
• How could witnesses have prevented it?
• How could witnesses have better helped?
1.4 Data Analysis (The Fishbone Diagram)
There are a variety of accident investigation and analysis
techniques available
• Fishbone Diagram OR Ishikawa diagrams :
provides techniques that most investigators can use

• How does a fishbone diagram work?

fishbone diagram, as the name suggests, mimics a fish skeleton.
The underlying problem is placed as the fish's head (facing right)
and the causes extend to the left as the bones of the skeleton; the
ribs branch off the back and denote major causes, while sub-
branches branch off of the causes and denote root causes.
1.5 Investigation Report

An accident investigation is not complete until a report is prepared

and submitted

Suggestion of items to include in your report:

• Background Information
• Account of the Accident (What happened?)
• Discussion (Analysis of the Accident - HOW; WHY)
• Recommendations (to prevent a recurrence) for immediate and
long-range action to remedy
1.6 FOLLOW UP
Once the corrective or preventative action has
been identified, it should be assigned a due date
and a responsible person to coordinate
completion.

This form should be reviewed periodically to

ensure progress and eventually close out the
action item by filling in the completion date.

At this point, the accident is considered

"closed".
2. Ergonomic workstation

2.1 Definition
2.2 Objectives of ergonomics
2.3 Why is ergonomics important?
2.4 Most commonly affected areas
2.5 How to set up your workstation
2.1 Definition

Ergonomics means : “fitting the job to the worker,” including:

• Workstations
• Tools
• Equipment

Ergo = Work
Nomos = Standards (Law)

It considers body dimensions, mobility, and the body’s stress

behavior
“Make the work fit the person, not the person fit the work”
2.2 Objectives of ergonomics
• Design machines, equipment and installations for
maximum efficiency, precision and safety.

• Carefully study the configuration of workstations and

working conditions to ensure the worker a correct posture.
2.3 Why is ergonomics important?

• Overexertion leading cause of injuries

• Recurring/persistent pain may develop in

future

• Bodily reaction is another leading cause of

injuries in workplace

• Repetitive motion also within top 10 most

common workplace injuries
2.4 Most commonly affected areas

• Back
• Arms, Elbows, and Shoulders
• Neck
• Hands, Wrists, and Fingers
• Knees, Ankles, and Feet
2.5 How to set up your workstation

Five simple steps to set up your workstation

the right way so you can avoid pain later on :

• Adjust your chair height so your desk surface is

elbow-height
• Hips, knees, and ankles in a position of 90/90/90
• Adjust your monitor(s) to the correct distance and
height
• Adjust your keyboard and mouse to maintain a
90-degree bend in your elbows
• Take breaks
3. QMS ISO 9001:2015 Awareness

3.1 About ISO

3.2 What is ISO 9001?
2.3 Why is a QMS Important ?
2.4 ISO 9001 Approach
2.5 ISO certification process
3.1 About ISO
• Non-governmental organization (NGO) established in 1947,
based in Geneva, Switzerland
• Has a membership of 160 national standards institutes from
countries in all regions of the world
• Developed more than 18,000 standards for all dimensions of
sustainable development: economic, environmental and
societal
• Examples :
• ISO 9001 – Quality Management Systems (QMS)
• ISO 14001 – Environmental Management Systems (EMS)
• ISO 27001 – Information Security Management Systems (ISMS
3.2 What is ISO 9001?

• ISO 9001 is the world’s most popular and most

used standard for Quality Management Systems
(QMS)

• International consensus on good management

practice

• Focuses on meeting customer requirements

• Covers any organization – whatever the size,

industry or culture
2.3 Why is a QMS Important ?
2.4 ISO 9001 Approach
2.5 ISO certification process

1. Implementation of QMS
2. Conduct Internal Audit and
Review Result by Top Management
3. Selection of a Certification Body
4. Stage 1 Audit
5. Stage 2 Audit Confirmation of
Registration
6. Continual Improvement and
Surveillance Audits
o Minor non conformances
o Major non conformances
o Observations
4. EMS & OH&S ISO 14001:2015, ISO 45001/2018

4.1 What ARE ISO 14001 & ISO 45001

4.2 Benefits of EMS & OH&S
4.3 Advantages of certification
4.4 ISO 14001 & ISO 45001 Approach
4.5 ISO certification process
4.1 What ARE ISO 14001 & ISO 45001

• ISO 14001 is the international standards on

environmental management Systems (EMS)

• ISO 45001 is a global standard for occupational

health and safety management systems (OH&S MS)

• Focused on meeting Regulatory requirements

• The 2 standards are applicable to any organization

– whatever the size, industry or culture
4.2 Benefits of EMS & OH&S
4.3 Advantages of certification
4.4 ISO 14001 & ISO 45001 Approach
4.5 ISO certification process
5. Time Management

5.1 WHAT IS Time Management

5.2 WHY do we need TM
5.3 How to use time effectively ?
5.4The process of TM
5.1 WHAT IS Time Management

Time Management is using the time

available to you effectively in order to
get the task done
5.2 WHY do we need TM

1. To save time
2. To reduce stress
3. To function effectively
4. To increase our work output
5. To have more control over our job
responsibilities.
5.3 How to use time effectively ?

1. Effective Planning
2. Setting goals and objectives
3. Setting deadlines
4. Delegation of responsibilities
5. Prioritizing activities as per their
importance
6. Spending the right time on the
right activity
5.4 The process of TM
THANK YOU!

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