Professional Documents
Culture Documents
Cooperation Walmart cooperates with government authorities in the proper execution of their safety, security and tax related responsibilities. Walmart expects suppliers,
with factories, service providers, and agents to also cooperate with government authorities in the proper execution of these responsibilities.
government Walmart recommends and prefers that suppliers, factories, service providers, and agents read and reasonably comply with security recommendations of the exporting
authorities and importing countries. Suppliers, factories, service providers and agents must have and use reasonable security procedures throughout the supply chain.
NOTE: In this guide, United Nations’ two-letter country codes are sometimes used to abbreviate importing countries, except for Central America:
AR = Argentina CA = Canada CN = China IN = India MX = México US = United States of America
BR = Brazil CL = Chile GB = United Kingdom JP = Japan PR = Puerto Rico
2 GUIDELINES Top
Maximum The supplier or OCM loads cargo within the following maximum payload kg per container:
payload kg
WMT C. GB JP
container AR BR CA America CL CN (ASDA) container IN (Seiyu) MX PR US
size and type * max kg max kg max kg max kg max kg max kg max kg size and type * max kg max kg max kg max kg max kg
20-foot (ft) † 21,500 20,000 21,000 19,500 21,000 17,500 24,850 20-ft † 17,000 17,500 22,000 17,000 17,000
40-ft standard 26,400 20,000 22,272 19,500 25,000** 22,500 26,200 40-ft standard 24,000 19,500 22,000 19,500 19,500
40-ft high cube (40hc) 26,500 20,000 22,272 19,500 25,000** 22,500 26,090 40hc 24,000 19,500 22,000 19,500 19,500
45-ft 20,000 22,272 19,500 22,000‡ 45-ft 22,000 19,500 19,500
53-ft 20,000 19,500 53-ft 22,000 19,500 19,500
20-ft refrigerated 21,500 20,000 19,500 16,000 20-ft refrigerated 17,000 23,000 11,113 11,113
40-ft refrig. (working) 20,000 22,272 19,500 20,000 40-ft refrig. (working) 19,500 22,000 19,500 19,500
40-ft refrig. (dry) 20,000 22,272 19,500 20,000 40-ft refrig. (dry) 18,000 22,000 19,500 19,500
40hc refrig. (working) 20,000 22,272 19,500 20,000 40hc refrig. (working) 19,500 23,000 19,500 19,500
40hc refrig. (dry) 20,000 22,272 19,500 20,000 40hc refrig. (dry) 18,000 23,000 19,500 19,500
Some provinces, states, ports, highways, bridges, and so on, have different maximum load limits than the national maximums listed above. If the carrier, OCM,
or WMT indicates a different maximum than what is listed above, the supplier complies with the communicated exception.
Minimum load The supplier loads enough cargo into a container so that the loaded cubic meters (CBM) meet the minimum acceptable loading requirements specified by Walmart (WMT):
AR, BR & MX BR ideal CL minimum CN minimum GB (ASDA) min. All other min.
min. acceptable loadable acceptable acceptable acceptable acceptable
container size * loadable CBM‡ CBM†† loadable CBM‡ loadable CBM‡ container size * loadable CBM‡ loadable CBM‡
20-ft † 25 29 20 26 20-ft † 26 28
40-ft standard 55 59 45 54 40-ft standard 54 56
40-ft high cube (40hc) 65 67 50 63 40-ft high cube (40hc) 61 65
45-ft 76 45-ft 69 75
53-ft 95 53-ft 87
20-ft refrigerated 25 21 20-ft refrigerated 20
40-ft refrig. (working) 52 45 40-ft refrig. (working) 47
40-ft refrig. (dry) 52 45 40-ft refrig. (dry) 47
40hc refrig. (working) 56 52 40hc refrig. (working) 52
40hc refrig. (dry) 56 52 40hc refrig. (dry) 52
NOTES: * Not every container size or type is available at all origins.
† 20-foot containers accepted only on an exception basis.
‡ If the supplier does not have enough cargo to meet the minimum requirement above, then the supplier delivers the cargo to the OCM’s container freight station
(CFS) for consolidation with other cargo.
†† Brazil ideal loadable CBM is approximately 88% of maximum capacity—provided for reference only, and not used to calculate claims.
“Heavyweight
cargo” defined For orders shipped direct to Canada (in other words, the shipment does not transit across any portion of the USA):
An item is “heavyweight cargo” if the gross weight per cubic meter (CBM) is 397.714 kg per CBM or greater.
If the supplier or consolidator can fully load the container to the minimum load specified above, without exceeding the maximum weight also specified
above, then the items in the cargo are not considered to be heavyweight.
For orders shipped to Puerto Rico or the USA, or for orders shipped to Canada via the USA:
An item is “heavyweight cargo” if the gross weight per cubic meter (CBM) is 348.214 kg per CBM or greater.
If the supplier or consolidator can fully load the container to the minimum load specified above, without exceeding the maximum weight also specified
above, then the items in the cargo are not considered to be heavyweight.
For orders shipped to other importing countries:
An item is “heavyweight cargo” if the weight of the item’s minimum volume for a 40-foot standard container exceeds the maximum payload weight for a
40-foot container. In other words, cargo is “heavyweight” if the following formula is true for direct imports:
[40-foot container minimum CBM required by importing division]
( actual CBMs per carton ) x gross kg per carton > [40-foot container maximum kg for importing country]
NOTE: For all importing divisions, a product is not considered heavyweight if the supplier or consolidator cannot load the container to the minimum required
cubic volume or maximum allowed weight because of pallets or because of large or odd-shaped shipping cases.
Heavyweight
freight factor For heavyweight items shipped to WMT Puerto Rico or WMT USA (except department 75), use a heavyweight freight factor (per kg).
The “minimum CBM for container size” is found in the minimum load table above. The “loadable CBM” equals the number of cartons which can be loaded multiplied by the CBM per carton.
If a supplier cannot meet the minimum requirements specified above because the purchase order (PO) is not large enough to fill a container, then do not recalculate the freight factor.
To avoid an underload claim:
• Sam’s Club Puerto Rico suppliers and Sam’s Club USA suppliers include these calculations in the Large Description of the supplier quote sheet,
as well as the phrase, “RECALCULATED FREIGHT FACTOR”. WMT does not assess an under-load penalty if the supplier complies with these instructions.
• WMT Canada suppliers include these calculations in the Large Description of the supplier quote sheet, as well as the phrase, “RECALCULATED FREIGHT FACTOR DUE
TO IRREGULAR SHIPPING CARTON SHAPE/DIMENSIONS”, or the phrase “RECALCULATED FREIGHT FACTOR DUE TO CONTAINER WEIGHT RESTRICTIONS”, or
the phrase “RECALCULATED FREIGHT FACTOR DUE TO PALLETIZATION”. WMT does not assess an under-load penalty if the supplier complies with these instructions.
NOTE: When recalculating the freight factor for WMT Puerto Rico or WMT USA, WMT associates document the recalculation and reason in WMT’s system.
Loads which If the supplier has a full container load (FCL), the supplier loads the container to be delivered to the container yard (CY) at the load port terminal. From the
can fill at least load port, the container will be shipped to a container yard (CY) at a port terminal in the importing country, from where it will be delivered to the final PO
a 40-foot destination. This is sometimes referred to as CYCY.
container
When supplier • Regarding whether WMT accepts an underloaded 40-foot container without filing a claim against the supplier, see the below instructions regarding underload claim.
does not have • Use of a 20-foot container requires approval from the WMT importing division. EXCEPTION: No approval needed if shipped to ASDA, as long as the 20-
enough cargo foot container is appropriate for the load.
for a 40-foot
• If supplier has less than a container load (LCL), and if a 20-foot container is not approved, there are various possible consolidation or airfreight options
container
which the OCM or GP may recommend. Suppliers do not make their own arrangements for consolidation. The supplier pays all origin-related costs,
including the costs of cargo consolidation.
Freight claims WMT bases freight claim amounts upon the PO’s freight factor, not upon the dutiable freight.
For shipments requiring additional handling in the UK, the importing division requires the supplier to pay any related charges.
Underload claim WMT or the importing division calculates underload claims as follows: ( required CBM – actual loaded CBM ) x PO freight factor = underload claim
If the carrier cannot provide the planned container size and type, resulting in the supplier having to use a container size which the supplier cannot load as
efficiently, WMT does not file an underload claim unless the supplier could have loaded the container to the required volume.
Avoiding an WMT may file an underload claim unless suppliers load at least the minimum required CBM in a container. EXCEPTIONS:
underload No other cargo for consolidation If supplier does not have enough cargo to load the minimum required CBM in a container (90% of required minimum for shipments to
claim the United Kingdom), supplier consults with OCM to determine if there are options for consolidation with other cargo.
If WMT instructs supplier to ship underloaded because there is no other cargo with which to consolidate, neither WMT’s
importing division nor the GP Global Documentation Center (GDC) files an underload claim.
If supplier fails to use an available consolidation option recommended by the OCM, either the importing division or GDC
can file an underload claim.
Odd shape or palletized cargo If shipping case dimensions or loaded pallets prevent supplier from loading container to the minimum required CBM (90% of required
minimum for shipments to Puerto Rico, the United Kingdom, or the USA), supplier loads in the container as many cases or pallets as
are physically possible without damaging the packaging or product, and GDC does not file an underload claim.
If supplier could have safely loaded more cargo without damaging product, either the importing division or GDC can file an underload claim.
NOTE: supplier should use a container loading optimization computer program to determine container’s capacity, based
on case or club-ready pallet dimensions.
Heavy cargo If cargo is too heavy to fill container to the minimum required CBM (90% of required minimum for shipments to the United
Kingdom, Sam’s Club Puerto Rico and Sam’s Club USA), then supplier loads container as close as possible to allowed
maximum kg without exceeding this limit, and GDC does not file an underload claim.
If supplier could have loaded more cargo without exceeding the maximum kg, either the importing division or GDC can file an underload claim.
NOTE: Do not use larger size containers (“high cube” containers) for heavyweight cargo. If a regular height container is
not available, contact appropriate GP logistics regional manager. ASDA suppliers contact the OCM, with GP copied.
Underload claim
for shipments to If the supplier of goods shipped to the United Kingdom does not load a container to at least ninety percent (90%) of its minimum required volume, ASDA does
United Kingdom not normally file an underload claim if the supplier complies with each of the following three requirements:
• supplier seeks agreement to an accurate loading plan (diagram identifying cases per layer and number of layers) from ASDA’s help desk, and seeks
agreement before making any changes to the loading plan;
• supplier provides the agreed upon loading plan and accurate information when booking with the OCM;
• supplier loads container according to the agreed upon loading plan.
For containers utilizing at least ninety percent (90%) of WMT’s minimum volume requirement, see “Avoiding an underload claim”, above.
CBM discrepancy For shipments to Canada, Puerto Rico, the United Kingdom, and the USA, WMT’s Global Documentation Center (GDC) files a CBM discrepancy claim against
claim the supplier if the discrepancy between the CBM on the Quality Control (QC) report and the estimated CBM on the WMT PO exceeds the allowed tolerance.
• ten percent (10%) tolerance: all apparel items, hats, scarves, gloves, handbags, artificial flowers, pillows, plush toys and stuffed dolls
• three percent (3%) tolerance: footwear and all other items
EXCEPTION: GDC files no claim if the discrepancy results in no need for additional or larger containers.
PO and item To ensure PO and item integrity, the supplier (for factory loads) or the OCM (for loads consolidated by the OCM) loads containers by PO by item/assortment (as described in
integrity “Container Loading—PO and Item Integrity”, in section 2.3.2). If the supplier or OCM loads a container with POs or items/assortments mixed throughout the container, WMT
holds the supplier or OCM responsible for any additional handling charges once the container arrives.
Palletized For shipments to WMT US and WMT PR, palletized freight requires the approval of the import manager, who consults with the GP Bentonville Origin Services
freight team. Palletized shipments to Sam’s US and Sam’s PR do not require the approval of the import manager.
NOTE: If the shipment uses solid wood pallets, the pallets must be heat treated or fumigated, and a logo or mark, which is officially endorsed by the National Plant Protection
Organization (NPPO) of the country from which the pallet originates, must be permanently affixed to each pallet. See “Regulated wood packaging material,” in section 2.3.2.
Sample case For shipments to WMT China, at the tail end of the container (the door end) for FCL or at the tail end of the trailer or truck for deliveries to a CFS facility for LCL,
the supplier places one (1) sample case of each item, marked “SAMPLE CASE” or “SAMPLE CARTON”.
Consolidating When planning the consolidation of cargo for different PO destinations, please follow the instructions in section 2.3.2, in the part titled, “Container Loading—PO
cargo for and Item Integrity”, as well as the following instructions, as appropriate.
different PO
For different Central America For different México For different Puerto Rico For different Japam
destinations
destinations destinations destinations destinations
SHIPMENTS TO PANAMA HUB: Do not consolidate in a container Do not consolidate in a container cargo destined for SAN Do not consolidate in a
Maintain destination country integrity, as cargo for different México PO JUAN with cargo destined to SAN JUAN - SAM’S, container cargo for different
well as PO and item number integrity. In destinations, unless complying with unless complying with the following procedures: Seiyu PO destinations,
other words, load all cargo for one the following procedures: unless complying with the
• Consolidate SAN JUAN cargo with SAN JUAN -
destination country before loading cargo following procedures:
• When consolidating SAM’S cargo only if there is not enough to
for another destination country. Within
Comercializadora México consolidate for each PO destination seperately; • Consolidate non-apparel
each destination country’s cargo, load all
of one PO before loading the next PO, and
Americana (CMA) and • Do not consolidate with cargo destined to a US state; general merchandise only
Suburbia orders in same with other non-apparel
within a PO load all of one item before
container, load Surburbia • Load together cargo for SAN JUAN, and load general merchandise.
loading the next item. Communicate together cargo for SAN JUAN - SAM’S (in other
the stowage plan to the OCM.
orders last. • Consolidate apparel only
words, load all cargo for one PO destination before
with other apparel.
loading cargo for the other PO destination);
ALL OTHER SHIPMENTS: Do not • Consolidate only cargo
consolidate in a container cargo for • It does not matter which PO destination’s cargo is
which has the same PO
different PO destinations, unless loaded first. Load toward the front of the container
destination.
complying with the following procedures: the portion which has the largest volume;
• Consolidate cargo for WMT • Any other exceptions require the prior approval
Centroamerica North orders only of the WMT Direct Imports flow manager.
with cargo for other North orders. • These procedures apply if the supplier consolidates a full
• Consolidate cargo for WMT container load (FCL) at the factory and delivers to the
Centroamerica South orders only carrier’s container yard (CY), or if the supplier delivers a
with cargo for other South orders. less than container load (LCL) to the origin cargo manager’s
• Consolidation of North cargo with container freight station (CFS) for consolidation.
South cargo requires approval of
WMT Centroamerica. See next page for instructions for cargo shipped to the US.
Confidential property of Wal-Mart Stores, Inc.—Revised February 5, 2010
—6—
WAL-MART STORES, INC. SHIPPING PROCEDURES FOR DIRECT IMPORTS
Consolidation instructions continued from previous page
Consolidating cargo for different USA PO destinations
Do not consolidate in a container cargo for different USA PO destinations, unless complying with the following procedures:
• Consolidate for different PO destinations only if there is not • Do not consolidate cargo for WMT retail • Do not consolidate “CHARLESTON SC” with any other PO destination.
enough to consolidate for each destination seperately; department 16 with cargo for other retail
departments, unless as a last resort; • Any other exceptions require the prior approval of the WMT
• Consolidate only cargo to the same US state; • Do not consolidate cargo for WMT retail Direct Imports flow manager.
• Consolidate only cargo entering the US at the same port; department 18 with cargo for other retail • These procedures apply if the supplier consolidates a full
• Load together cargo for identical PO destinations (for example, load all departments, unless as a last resort; container load (FCL) at the factory and delivers to the
cargo for destination A, before loading cargo for destination B); • Do not consolidate WMT retail carrier’s container yard (CY), or if the supplier delivers a
• For cargo destined to identical addresses, load toward the front of department 63 and 64 orders (Sam’s less than container load (LCL) to the origin cargo
the container the portion which has the largest volume; Club) with other departments. manager’s container freight station (CFS) for consolidation.
Application for For WMT USA POs for cigarette lighters, immediately upon completing the supplier quote sheet in Retail Link® the supplier sends to the following address six
hazardous (6) actual product samples, samples of the packaging (inner pack and shipping carton), and a bank draft, US bank check or money order for US$250 made out
material to “Explosives Bureau”:
approval for Explosives Bureau
cigarette 407 Hartshorn Dr.
lighters Short Hills, NJ 07078 USA
ATTN: Doctor Chang
The supplier contacts Dr. W.S. Chang, of Explosives Bureau, (973) 467-3237 or uneak96@aol.com, for instructions on shipping the samples.
Immediately after receiving the Explosives Bureau’s report, the supplier sends the report to the US Department of Transportation’s (DOT) Department of
Hazardous Materials at the following address, and applies for a hazmat approval letter:
DOT
407 St. Southwest
Washington, DC 20590
ATTN: DHM-32
The supplier sends the report via an express delivery service. The DOT takes about 1 week to process the request.
Additional • DOT Office of Hazardous Material Exemptions and Approval (OHMEA) — (202) 366-4535.
contacts for • DOT Hazmat Information Center — (202) 366-4488.
questions • US Coast Guard (USCG) — (202) 267-0083 (for regulatory questions relating to shipments at sea).
• WMT Hazmat Coordinator — hazmat@wal-mart.com, (479) 277-6800.
• WMT USA Customs Classification Manager, Greg Davis — Greg.Davis@wal-mart.com, (479) 273-4318.
NOTE: Please avoid the following discrepancies, which can result in additional costs for the supplier or missed sales for Walmart:
• Wrong labelling. • Late or incorrectly submitted documents or booking. • Incorrect dates or addresses.
• Wrong, incomplete or missing documents. • Product shipped but not declared in the invoice. • PO box instead of street address.
• Vague or misleading descriptions • Product model different from model number in documents. • Failure to comply with government regulations.
Walmart holds the supplier responsible for additional costs which result from discrepancies caused by the supplier or the supplier’s agent.
Assumed Immediately upon receiving the Walmart (WMT) retail division’s order, the supplier contacts the assigned origin cargo manager (OCM—called “consolidator” in
delivery date the WMT order) and asks how many days in advance of a sailing date a shipper must deliver the order to the port. The OCM will need to know some specifics
of the order (such as the product, the number of shipping cases, the weight and dimensions of the cases given in the WMT order, and the supplier’s shipping
window. (The supplier does not book at this time. The purpose of the contact is only to determine an assumed deadline for delivery so that production and
inspection schedules can be planned.)
The supplier subtracts the number of days provided by the OCM from the first date of the supplier’s shipping window. The supplier assumes that the resulting
date is the delivery date the supplier delivers the order to the port, and plans production and inspection schedules accordingly.
NOTE: The OCM communicates the actual delivery date (called the “cut-off date”) to the supplier at the time of booking.
Pre-shipment WMT divisions in Argentina, Brazil, and Japan require pre-shipment checking of shipping and Customs clearance-related documents.
check of Supplier converts the following documents to
documents for Microsoft Document Imaging (MDI) file format Shipments Shipments Shipments
shipments (see “Documents to Walmart…” column, in section to Argentina to Brazil to Japan
to Argentina, 2.3.9, for guidance regarding MDI files).
Brazil or • completed and signed document collection form 1 form 1 form 1 form
Japan • unsigned shipping documents receipt (SDR) 1 form 1 form 1 form
• set of copies of the documents described in 1 set
section 2.3.9 (NOTE: Forwarder’s cargo receipt (FCR) 1 set 1 set (except for container
or house air waybill (HAWB) is not required at this point) manifest and purchase note)
• copy of the letter of credit 1 copy 1 copy 0
For shipments to Argentina, supplier converts shipping documents for one (1) PO to one (1) MDI file.
For shipments to Brazil and Japan, supplier can convert shipping documents for multiple POs to one (1) MDI file.
For shipments to Argentina, Brazil and Japan, supplier emails one (1) MDI file per one (1) email to the
WMT importing division at least three (3) calendar weeks before the purchase order’s “ship date”.
Additional instructions:
EXCEPTIONS FOR SHIPMENTS TO ARGENTINA:
25 calendar days for food, Bazaar or supplies
30 calendar days for footwear
45 calendar days for toys
See “Documents to Walmart…” column, in section 2.3.9, for guidance regarding format of cover email.
GDC notifies supplier of any needed corrections. Within forty-eight (48) hours after receiving notification (immediately for shipments to Japan), supplier
resubmits to GDC the corrected document(s).
If all documents are complete and correct:
• Importing division notifies GDC, who gives supplier a copy of the SDR authorizing supplier to contact the origin cargo manager (OCM—called “consolidator” on
the WMT PO) to arrange booking. If supplier does not present the SDR, the OCM does not allow shipment.
• Importing division authorizes OCM to accept supplier’s booking.
NOTE: If supplier revises any document after production, booking, or delivery, supplier immediately notifies GDC and submits revised documents for pre-checking of revisions.
Pre-shipment No later than fifteen (15) calendar days before the PO’s early ship date, the Comercializadora Pre-shipment See “Pre-shipment check of documents for
check of Mexico Americana (CMA) Shipping Documents Suppliers Support Team (SDSST) emails to GDC a check of shipments to India”, in section 2.3.5, below.
documents for chart containing PO information to be used in shipping documents. GDC forwards the chart to the documents for
shipments supplier who verifies the chart and uses the data in the chart when preparing shipping documents. shipments
to México For instructions regarding the final submission of documents, see “Pre-shipment check of to India
documents for shipments to México” in section 2.3.5, below.
Storage costs If supplier does not comply with authorized document specifications, supplier pays any and all resulting demurrage and storage costs.
Scheduling of As soon as the supplier knows the production schedule, and at least five (5) business days before expected inspection date, the supplier schedules the final
product product quality control (QC) inspection (if required) for a date at least two (2) calendar weeks before the PO’s “supplier’s ship date”, and before booking
inspection shipment with the OCM. When scheduling the final product QC inspection, the supplier assumes the delivery date mentioned previously in the instruction,
“Assumed delivery date”.
To schedule a final product QC inspection, on Retail Link go to: Site Map > Supplier Profile.
NOTE: Before booking shipments to México, supplier also schedules with approved inspection company the pre-shipment inspection (PSI) for the certificado
de verificación or “value net with site visit”, as required.
THE SUPPLIER BOOKS ONLY WITH THE WMT-ASSIGNED OCM. WMT assigns only logistics providers who participate in PIP and C-TPAT (logistics security
programs sponsored by the govenrments in Canada, Puerto Rico and the USA). Supplier does not book directly with the carrier.
BOOK USING AVAILABLE ONLINE TOOLS. The supplier should use the OCM’s internet booking portal or forms, if available.
SUBMIT ACCURATE BOOKING REQUESTS. The OCM compares the supplier’s booking order to the WMT PO to ensure accuracy. If there are any booking
discrepancies, the OCM notifies the appropriate WMT contact listed in the OCM Communication Matrix. Supplier communicates to OCM any critical changes.
Local charges OCM passes local charges on to supplier per agreed tariff with WMT. Before increasing rates or adding charges, OCM obtains approval from WMT Origin Services manager.
Insurance WMT’s insurance covers all WMT cargo, from the place of possession (the place named in the terms where WMT’s ownership begins) to final delivery at the PO destination.
Cargo Supplier ensures that all shipped goods and packaging are in good condition, and not wet or broken. If the WMT importing division receives goods or
condition packaging which it believes was damaged at origin, the importing division can claim any losses from the supplier.
The OCM rejects damaged cargo delivered to the OCM’s warehouse for consolidation.
If supplier attempts to book with OCM a If supplier attempts to book with OCM a If supplier attempts to book with OCM a IF SUPPLIER ATTEMPTS TO BOOK
WITH OCM AN APPAREL SHIPMENT
shipment with any items which are less than shipment with any items which are less than shipment with any items which are less than with any items which are less than
one hundred percent (100%) of quantity ninety-five percent (95%) complete ninety-five percent (95%) complete ninety-seven percent (97%) complete
(in other words, if any item is more than 5% (in other words, if any item is more than 5% (in other words, if any item is more than 3%
ordered, OCM asks the appropriate WMT short), OCM asks the appropriate WMT short), OCM asks the appropriate WMT short), OCM asks the appropriate WMT
contact (listed in the OCM Communication contact (listed in the OCM Communication contact, as applicable, for approval. contact (listed in the OCM Communication
Matrix) for approval. Matrix, if applicable) for approval. Matrix) for approval.
FOR ALL OTHER SHORT SHIPMENTS,
there is no pre-approved percentage.
OCM asks the appropriate WMT
contact (listed in the OCM Communication
Matrix) for approval.
Booking with The OCM books the shipment with WMT’s allocated ocean carrier, and informs the supplier of the vessel details, the estimated time of departure (ETD), and the
carrier delivery cutoff dates for cargo and shipping instructions (SI).
For shipments to México, the OCM books with the carrier after CMA approves the vessel schedule.
Ocean carrier Each year, WMT signs shipping contracts which have minimum quantity commitments with penalties for failure to meet those quantities. The GP Logistics
selection (Bentonville) team provides to OCMs instructions regarding carrier allocation. OCMs must follow these instructions and allocation with no deviance.
Freight shipped via carriers, origin cargo managers or airfreight forwarders who are not allocated by WMT is PROHIBITED unless the supplier has
approval from the GP Logistics (Bentonville) team. Whether or not the GP Logistics (Bentonville) team grants approval, if the supplier ships freight with a
carrier or an OCM who is not allocated by WMT, WMT holds the supplier responsible for any and all additional incurred charges. If a shipment is not able to
comply with these requirements, the OCM immediately notifies the appropriate WMT contact (listed in the OCM Communication Matrix, if applicable).
WMT allocates only to freight carriers who participate in PIP and C-TPAT (logistics security programs sponsored by the governments in Canada, Puerto Rico and the USA).
Air carrier
selection WMT prefers air carriers who participate in PIP and C-TPAT.
Early booking Except as provided for elsewhere in these procedures, for shipments which are booked with anticipated departure/delivery dates prior to the PO’s “supplier
ship date”, the OCM seeks approval from the appropriate WMT contact (listed in the OCM Communication Matrix, if applicable).
FOR SHIPMENTS TO PUERTO RICO OR THE USA, if the shipment is a quota/visa shipment, and if the quota is closing quickly, WMT may establish a special
program for stateside storage at the supplier’s expense. The GP office of credit submits the request for a special storage program to the appropriate WMT Direct Imports
(DI) import flow manager with copy to the DI Import Distribution manager, the DI Customs Operations manager and the appropriate DI import manager on all correspondence.
Booked Late shipments cause lost sales, markdowns, or cancellations. WMT tracks non-compliance, and takes further action if shipments are late (see “Non-Compliance” below).
departure date
Shipments to the USA Shipments to Other Countries
(except Puerto Rico) (including Puerto Rico)
WMT and the OCMs have a system in
place to calculate the latest acceptable
departure date for the allocated carrier.
The supplier and OCM book on the allocated The supplier and the OCM book on the allocated
carrier’s vessel which will depart on or before this carrier’s vessel which will depart during the
date. shipping window in the WMT order (purchase
order, purchase note or proforma invoice).
NOTE: The PO must sail by this date. NOTE: The order must sail during this window.
There is no grace period before or after this There is no grace period before or after ship
date. Exceptions require approval of the window. Exceptions require approval of the
appropriate WMT contact listed in the OCM appropriate WMT contact (listed in the OCM
Communication Matrix. Communication Matrix, if applicable).
NON-COMPLIANCE: If supplier does not ship according to above guidelines, WMT may either charge supplier full cost of expediting shipment to our stores (including additional charges
for ocean transportation and inland drayage to individual distribution centers), or reject the cargo. No cargo may ship past this calculated date, except with permission from WMT.
Late booking If the supplier knows in advance that the PO cannot be booked two (2) calendar weeks before the PO’s “supplier ship date,” the supplier tells the OCM. If the
PO is ten (10) days or less from the PO’s “supplier ship date”, the OCM contacts the supplier, who provides either an explanation of the delay, booking
information or a planned date for booking.
Rescheduling If GP notifies supplier that product or packaging changes (or cancellation of a shipment) are required after a product inspection, and if those changes will cause
due to failed a delay in the shipment (or cancellation of the shipment), the supplier immediately informs the OCM, and requests a revised booking (or cancellation).
product
inspection For certain orders shipped to Japan, if Seiyu Procurement notifies the OCM and GDC that product or packaging changes (or cancellation of a shipment) are
required after a product inspection, the OCM does not allow the cargo to ship until being notified by Seiyu Procurement or GP that the inspection results are
acceptable and the shipment can be proceed.
Port change If the OCM or airfreight forwarder (AFF) determines that a shipment should depart from a port or airport other than that shown on the purchase order as the
place of possession (or on the airfreight authorization as the departure airport):
• The OCM or AFF asks the appropriate WMT contact (listed in the OCM Communication Matrix, if applicable) for approval. If approved:
o If an ocean shipment or planned airfreight (“AIR” transport mode), the WMT contact ensures that appropriate parties revise port and costs in the PO.
o If an ocean shipment which has been converted to airfreight (“AIR CONV”), the circumstances will determine whether the PO is revised.
If at the time of booking the supplier desires a change in the loading port or departure airport:
• The OCM or AFF asks the appropriate WMT contact (listed in the OCM Communication Matrix, if applicable) for approval. If approved:
o Supplier pays any and all extra costs which result from port change. Supplier does not change loading port if WMT does not provide approval.
o If an ocean shipment or planned airfreight (“AIR” transport mode), the WMT contact ensures that appropriate parties revise port and costs in the PO.
o If an ocean shipment which has been converted to airfreight (“AIR CONV”), the circumstances will determine whether the PO is revised.
If, without approval, the supplier ships from a port or airport other than that shown on the purchase order or airfreight authorization:
• the supplier pays the increase in WMT’s freight charges.
Top
2.3.2 STEP 2— Container Loading, Preparing the Container Manifest, & Delivery of Cargo to Port
The following, regarding “Container Security” and “Inland Transportation…”, applies to shipments of cargo delivered in containers directly to the ocean carrier’s container yard at the
port terminal, and also applies to cargo delivered by truck or other conveyance to the OCM’s container freight station warehouse for consolidation with other shipments.
Container Suppliers, OCMs and carriers ensure that containers are secure against the introduction of unauthorized material or persons. Suppliers (in the case of FCL shipments) and the
security OCMs (in the case of consolidated shipments) have written procedures in place to maintain the security of shipping containers at the point of stuffing. Those procedures state:
• containers must be stored in a secure area to prevent unauthorized access or manipulation;
• procedures for confirming the physical security of container structures prior to stuffing, including confirming the reliability of the locking mechanisms of the
doors—a seven-point inspection process is recommended for all containers:
1. Front wall 2. Left side 3. Right side 4. Floor 5. Ceiling / roof 6. Inside / outside doors 7. Outside / undercarriage
• loaded containers must be sealed with a high-security container seal provided only by the ocean carrier or the OCM;
• only designated employees should distribute container seals;
• seals must comply with high security mechanical seal standards in International Organization for Standardization Publicly Available Specification 17712 (ISO/PAS 17712, Freight
Containers—Mechanical Seals, 2003-01-17) (NOTE: Supplier must use the ISO/PAS 17712-compliant seal provided by the carrier. If the carrier does not provide such a seal, it is
the supplier’s responsibility to procure and use an ISO/PAS 17712-compliant seal. If a bolt seal is used, it must be unthreaded.);
• procedures for controlling and affixing seals to loaded containers (NOTE: Seals must be used in sequential order);
• procedures for recognizing and reporting compromised seal control procedures or compromised seals or containers to the origin and destination countries’
appropriate government authorities;
• procedures for reporting and neutralizing unauthorized entry into containers or container storage areas;
• any other requirements described in the WMT supplier agreement.
• For shipments to Japan and the United Kingdom, after loading the container at the factory the supplier must photograph the container's container number
and seal number. The supplier must keep these photographs for three (3) months after shipment.
If a container seal number has changed from the original seal number provided by the supplier in the container manifest, for whatever reason, the supplier and
carrier, both, must communicate the change to the origin cargo manager and to GDC.
Inland Supplier arranges transport from factory to carrier’s container yard (CY), OCM’s container freight station (CFS), or airfreight forwarder’s warehouse. WMT
transportation recommends and prefers that supplier select inland carriers who:
to the factory
• provide references from other shippers, and have a good safety record;
• maintain their equipment in safe, dependable working order;
• perform background checks on all employees and drivers, and hire only properly licensed and experienced drivers;
• provide continuing security training for all employees and drivers;
• have procedures to prevent contraband from being introduced into their vehicles, and for verifying seals on containers and trailers;
• adequately light, and control access to, their facilities;
• and have systems and procedures for notifying security personnel or law enforcement officials when necessary. Top
Loading of IF A FULL CONTAINER LOAD (FCL), the OCM verifies the booking information, and verifies that the supplier’s load is a full container load, before releasing the
FCL cargo carrier’s booking reference number to the supplier.
NOTE: For shipments of cigarette lighters to the USA or Puerto Rico, the carrier does not release to shipper a container for hazardous materials if
a US Department of Transportion hazardous materials approval letter is not available.
NOTE: For shipments from Central America, the supplier presents to the OCM the signed and stamped final GP inspection certificate, including the
third-party lab’s certificate number, before picking up or receiving the container.
The supplier picks up or receives the empty container (utilizing the carrier's booking reference number). Supplier loads container with only shipping cases in
good condition, which are not wet or broken.
FCL PO and To ensure PO and item integrity, the supllier loads containers by PO by item/assortment. The supplier completes the loading of a PO before loading another
Item Integrity PO. If a PO has multiple items/assortments, the supplier completes the loading of an item/assortment before loading the next item/assortment, keeping the PO
together. NOTE: It is not necessary to load the container by stock keeping unit (SKU) or supplier stock number.
For example, assume a PO with two items (2 lines on the PO), and with each item having an order quantity of 200 master cases. The supplier loads the container by line, first
loading cases 1 of 400 through 200 of 400, correlating to the first line (first item) on the PO. Next the supplier loads cases 201 of 400 through 400 of 400, correlating to the
second line on the PO. NOTE: It does not matter which item/assortment (line in the PO) is loaded first.
If the supplier loads a container with POs or items/assortments mixed throughout the container, WMT holds the supplier responsible for any additional handling
charges once the container arrives.
NOTE: If cases are odd shapes or sizes, follow the above item integrity requirements as a guide, but make efficient use of the container the priority.
For shipments to the United Kingdom, suppliers can mix palletainers, slipsheets, and loose load in same container if supplier groups the different transit
packaging types. For mixed transit packaging of shipments to the United Kingdom, supplier loads the smaller packaging sizes closer to the container doors.
FCL container The supplier ensures that any loaded container delivered to the carrier complies with all laws and regulations of each country which will be transited by the container.
legal WMT files a claim against the supplier for any financial loss incurred as a result of non-compliance.
compliance
NOTE: For shipments of cigarette lighters to the USA or Puerto Rico, the shipping and inner packaging must comply with government requirements.
Do not use To help prevent the introduction of diseases to crops of the importing countries, do not use rice straw as a packaging material.
rice straw as a
packaging
material
Regulated For wood packaging material (WPM), including pallets, WMT complies, and requires suppliers and service providers to comply, with International Standard for
Wood Phytosanitary Measures number 15 (ISPM 15, or NIMP 15 after its French designation, Normes internationales pour les mesures phytosanitaires n° 15, or NIMF 15
Packaging after its Portugese designation, Norma Internacional para Medidas Fitossanitária N° 15, or after its Spanish designation, Norma Internacional para Medidas
Material Fitosanitarias N° 15) or local laws, whichever are more strict.
In the interests of protecting the environment, WMT prefers the use of manufactured packaging material, instead of regulated WPM.
If a shipment uses regulated WPM or pallets, the WPM must be heat treated or fumigated. WMT prefers heat treatment instead of fumigation, when treating for pest control.
A logo or mark, which is officially endorsed by the national plant protection organization (NPPO, or ONPV by its French term, organisation nationale de protection
des végétaux, or ONPF by its Portugese term, organizações nacionais de proteção fitossanitária, or by its Spanish term, organización nacional de protección
fitosanitaria) of the country from which the WPM originates, must be permanently affixed to each unit of regulated WPM.
The following is the explanation from the website of the International Plant Protection Convention (IPPC, or CIPV by its French name, La Convention internationale
pour la protection des végétaux, or by its Portugese name, Convenção Internacional para a Proteção dos Vegetais, or CIPF by its Spanish name, Convención
Internacional de Protección Fitosanitaria).
The mark shown below is to certify that the wood packaging material that bears the mark has been subjected to an approved measure.
The IPPC mark certifies compliance for the life of the WPM. Reused WPM does not have to be re-treated as long as the IPPC mark is present. Regulated
WPM which is reassembled with marked and non-marked regulated WPM must be retreated and remarked after removing the old mark.
(continued on next page)
FCL In a single container the supplier can load together hazardous and non-hazardous cargo unless not allowed by International Maritime Organization (IMO) rules,
hazardous or unless not allowed by the hazardous material’s safety data sheet (MSDS or SDS) restrictions.
material For WMT Puerto Rico and WMT USA cargo containing cigarette lighters, the US Department of Transportation (DOT) hazardous material approval number must be
marked on outside of container. Warnings and notices must also be applied to container according to instructions in DOT’s hazardous material approval letter, if required by the letter.
Fumigated For shipments to China, the supplier heat treats or fumigates items made of rattan, wood, bamboo or willow. If
FCL cargo supplier fumigates items the supplier inlcudes the fumigation certificate in the shipping documents.
For shipments to India, if shipment is packed in wood material or merchandise is made wholly or partly of wood,
supplier requests OCM or other third party to fumigate the cargo at supplier expense before shipment. Supplier
includes fumigation certificate in the shipping documents.
For shipments to Puerto Rico or the US, if cargo is fumigated while inside the container, the fumigant placard required by
US Department of Transportation’s (DOT) rule HM-206 (http://hazmat.dot.gov/hm206.pdf) must be placed on one of the
container doors. If there is more than one entryway into the container, then a placard must be placed on a door at each entryway.
The placard (see picture at right) must be at least 30 cm wide x 25 cm high. Colors are red graphic and letters
against white background. Replace asterisk (“*”) in picture with technical name of fumigant.
Supplier’s The phrase, “shipper’s load and count,” means the supplier, who is the shipper, is liable for:
liability for • ensuring that the correct cargo and quantity is shipped;
FCL container • the condition and correct loading of the cargo;
condition • the condition (at the time of loading) of the container(s) into which the cargo is loaded.
It is not possible within the scope of these procedures to cover all possible requirements and exceptions regarding container loading, container condition and container customization (examples of
issues include venting and bracing); therefore these matters will not be covered in the Wal-Mart Stores, Inc. Guide to Shipping Documents and Related Forms for Direct Imports, or on Retail Link®.
It is the responsibility of the suppliers, not of the carriers, origin cargo managers or forwarders, to educate themselves on the needs of each shipment. Loss
due to improper container loading or sealing, or due to poor condition of a container, will be claimed against the supplier.
Stabilize loads The supplier must stabilize all FCL loads. Other than for solid wood pallets (if required), and unless necessary to stabilize cargo or reduce the costs of
stabilization, WMT prefers that suppliers and OCMs not use unprocessed wood for stabilizing loads.
For loads shipped to the United Kingdom, void fill should only be used where absolutely necessary to protect the cargo during transit. To reduce costs,
excess cardboard should be used when possible. Other acceptable options for filling voids are:
• air bags or air pillows • bubble-wrap • shredded board matting • corrugated roll fill
• high-density foam cushioning • crushed Kraft paper • bespoke (made-to-order) box fill • excess cardboard
Other claims If, due to negligence or failure on the part of the supplier or its agents, any unplanned additional handling, reworking, re-marking, or re-labeling becomes
necessary by WMT’s importing division or its agents, WMT can file claims against or pass charges to the supplier to recover costs. Examples include, but are
not limited to: If supplier poorly loads, poorly palletizes, poorly slipsheets, or incorrectly marks or labels cases or other packaging, requiring additional handling
or rework at destination; or if any supplier or manufacturer failure requires additional inspection or corrections at destination.
Preparing the See the instructions for preparing the manifest in “Supplier’s Container Manifest (for supplier’s FCL)” in Wal-Mart Stores, Inc. Guide to Shipping Documents and
supplier’s FCL Related Forms for Direct Imports, available on Retail Link, at: Site Map > Global Procurement Information > Guide to Shipping Documents & Related Forms.
container If supplier incorrectly manifests cargo (for example, loading extra cargo in a second container), the supplier notifies the OCM as soon as the supplier knows.
manifest
2.3.3 STEP 3—Supplier gives to the OCM a copy of the container manifest (for FCL) and other information
Shipments from China
Regardless of the following instructions, if a full container load (FCL) departs from China (except for shipments departing from Hong Kong or Macau), the supplier submits the
container manifest to the OCM no later than the SI cut-off date.
Shipments to Argentina, Brazil & Japan Shipments to México Shipments to all other countries
Shipments to Argentina, Brazil & Japan Shipments to México Shipments to all other countries
Draft FCR Draft FCR Draft FCR for shipments to India
For shipments to India, at least
At least two (2) business days before the ETD of the At least two (2) business days before ETD, five (5) business days before the ETD, the
mother vessel, and after receiving the container manifest, OCM gives supplier a draft forwarder’s cargo receipt (FCR) if OCM gives supplier a draft forwarder’s cargo receipt (FCR).
OCM gives supplier a draft forwarder’s cargo receipt (FCR). the SI cutoff was met.
Supplier confirms whether FCR is correct and works Supplier confirms whether FCR is correct and works Supplier confirms whether FCR is correct and works
with OCM to resolve discrepancies. with OCM to resolve discrepancies. with OCM to resolve discrepancies. At least
two (2) business days before ETD, the
NOTE: Supplier ensures the tariff number in draft supplier provides final confirmation to OCM of FCR accuracy.
FCR’s “Description of Goods” is correct and based on
instructions from WMT retail division. Failure to do so Draft FCR for all other shipments
causes incorrect bill of lading tariff and refusal of import clearance.
For shipments to all other countries, a least
two (2) business days before the ETD (1 day
after vessel departs for shipments to the UK)., the
OCM emails supplier a draft forwarder’s cargo receipt (FCR).
Export FOR FCL SHIPMENTS FROM CHINA, the supplier arranges Customs clearance after returning the container to the carrier's terminal.
Customs
clearance
Export license Supplier delivers export license, if applicable, to OCM in accordance with local rules and regulations.
Export licence For shipments to the UK requiring a visa-stamped export licence, if the licence is available before shipment, supplier delivers original licence to OCM
for shipments to one (1) week before PO’s early ship date. OCM sends copy to GDC to check. OCM does not facilitate shipment without correct licence. If the licence is not
United Kingdom available until after sailing, supplier includes licence with other shipping documents presented to OCM.
Shipment date The cargo receipt date shown on forwarder’s cargo receipt (FCR) is treated as the shipment date, for purposes of determining whether a shipment is ontime.
Cargo If applicable, the OCM gives the carrier the cargo declaration (also sometimes called “shipping instructions”, or “SI”). NOTE: This is not the same as the
declaration supplier declaring the cargo to China Customs when arranging export clearance.
Repacking due to If the supplier receives a notification of re-packing due to origin Customs or port authorities inspection, the supplier immediately notifies WMT. If the OCM
transit damage receives a notification of re-packing due to origin Customs or port authorities inspection, the OCM notifies WMT immediately.
Bumped cargo If the carrier cancels or delays loading of the WMT PO cargo, or loads the PO’s cargo onto another vessel, and if this change results in a different estimated
time of arrival (ETA) at the destination, the origin cargo manager immediately notifies the GP Logistics (Bentonville) team and the broker.
No grace Merchandise must be on the ocean vessel and sailing according to the following requirements:
period Shipments to USA (except Puerto Rico) Shipments to Other Countries (including Puerto Rico)
NOTE: PO must sail by date referenced in instructions titled, “Booked departure NOTE: Order must sail during shipping window. PO must not sail before PO shipping
date”, in section 2.3.1. There is no grace period before or after this date. date nor after PO cancel date. There is no grace period before or after ship
Exceptions require approval of the appropriate WMT contact (listed in the OCM window. Exceptions require approval of the appropriate WMT contact (listed in the OCM
Communication Matrix). Communication Matrix, if applicable).
IN CASE OF EXCEPTIONS DESCRIBED ABOVE, OR ANY OTHER DEVIATIONS TO THE ABOVE PROCEDURES, GDC shows the buyer’s approval to the OCM, and
copies the retail division’s import’s department on all correspondence.
If the WMT buyer decides that WMT still needs the late order, then the PO may ship via airfreight. WMT’s airfreight shipping procedures are provided in
Retail Link, at: Site Map > Global Procurement Information > Airfreight Shipping Procedures for Suppliers & Associates (CA, PR & US direct imports).
Sea waybill or For orders shipped to all retail divisions, except those in Central America and Puerto Rico, carriers can list multiple containers on a sea waybill or bill of lading.
bill of lading Shipments to Shipments to Shipments to Shipments to Shipments to Shipments to
for shipments AR BR CA, CN, GB, JP, PR & US C. America CL MX
of factory- OCM obtains from the carrier OCM requests OCM obtains from the carrier At Costa Rica (or At destination, OCM obtains from the carrier
loaded the set of three (3) signed a non- destination, if order carrier issues
containers, or originals of the sea waybill negotiable copy one (1) original sea waybill ships via Panama hub) original signed two (2) copies of the sea waybill
containers (SWB) within one (1) of carrier’s bill (SWB) within forty-eight (48) carrier issues to the BL to OCM, (SWB) within one (1)
consolidated business day after vessel departs, of lading (BL) hours after vessel departs, OCM the original who includes it business day after vessel departs,
by the OCM and verifies shipping information as a booking and verifies shipping information signed carrier’s bill in the shipping and verifies shipping information
with other on the SWB. receipt. on the SWB. of lading (BL). and clearance on the SWB.
WMT cargo At destination, After vessel departs documents.
NOTE: If CMA and Suburbia
carrier issues and OCM receives BL, orders are loaded in same
original signed if letter of credit (LC) container (whether factory
BL. requires that supplier loaded or consolidated by the
provide copy of BL, OCM), OCM requests carrier to
the OCM releases BL issue separate waybills.
to supplier only if WMT
Centroamerica
approves the request.
Bill of lading Shipments to Shipments to Shipments to Shipments to Shipments to Shipments to
for shipments AR BR CA, CN, GB, JP, PR & US C. America CL MX
consolidated After vessel departs, if
with cargo not the letter of credit (LC)
shipping to the requires that the
same or supplier provides a
similar PO At destination, copy of the BL, the
destination OCM issues one OCM issues one OCM issues OCM issues OCM issues OCM issues
(1) signed (1) signed signed signed signed signed
original, and original, and
three (3) copies three (3) copies
house bill house bill house bill house bill
of the of the
forwarder’s forwarder’s
cargo receipt cargo receipt of lading of lading of lading of lading
(FCR) (FCR). (HBL) in (HBL) in (HBL) in (HBL) in
within triplicate within triplicate only if triplicate within triplicate within
three (3) forty-eight (48) Walmart three business three business
business days hours Centroamerica days days
after vessel after vessel approves the after vessel after vessel
departs. departs. request. departs. departs.
EXCEPTION FOR A PO SHIPPED FROM BANGLADESH, an original bill of lading (OBL) is necessary if the merchandise is made by a Bangladesh-owned factory. OCM checks
shipping information shown on OBL, and checks that consignee endorsed OBL. Other than for this narrow exception, WMT does not allow the use of an OBL.
For air shipments, if document sets are complete and accurate, and if supplier does not owe origin-related charges to the AFF, the AFF issues to supplier one
(1) house air waybill (HAWB) per booking.
Copy of CLR
and Carrier OCM emails or faxes to the importing division a copy of the container load report, commercial invoice, packing list, and draft carrier’s bill of lading within three
Bill of Lading (3) business days after vessel departs (email or fax on the same day if the transit time is less than 6 days).
for Shipments Top
to Brazil
House air
waybill for For issuance of house air waybills for other destinations, see Retail Link > Site Map > Global Procurement Information > Airfreight Shipping Procedures for
other Suppliers & Associates (CA, PR & US direct imports).
importing
divisions
Claim payment GP scans and emails unsigned claims letters to suppliers after document verification, and after WMT receives the sailing message.
Supplier submits, to the WMT office who filed any claims, a bank draft in US dollars to settle claims or additional charges due to additional expenses resulting
from negligence or failure on the part of the supplier or the supplier’s agents..
If the supplier settles the GP-issued claim, then GP releases to supplier the signed claim letter and signed shipping documents receipt.
Top
Final documents to origin cargo manager (OCM) for shipments to all Final physical documents MDI copy set of documents emailed to GDC
countries except AR, BR & MX (NOTE: If supplier presents scans, supplier for shipments to for shipments to all countries
also provides any required physical originals within required times.) Argentina, Brazil & México
NOTE: WMT can charge supplier for expenses resulting from SHIPMENTS TO ARGENTINA ADDITIONAL REQUIREMENTS:
late or incorrect documents. AND BRAZIL:
• Supplier consolidates documents according to instructions at beginning of this section.
SHIPMENTS TO CENTRAL AMERICA: • Set 1 contains one (1)
• If supplier’s system supports longer file names, and if supplier consolidates five (5) or
• Document Set 1 contains appropriate originals, and copies of other original document if an
original is required, or fewer POs in a set of documents, supplier names MDI file by listing all POs (for example,
required documents, including extra copy of commercial invoice.
• Document Set 2 copy set 1 (including extra commercial invoice for set 2). copy of any document for “1234567891,1234567892,1234567893,1234567894,1234567895.mdi”).
which no original is • If supplier’s operating system does not support long filenames, or if supplier consolidates
SHIPMENTS TO CHINA AND INDIA:
• Set 1 contains appropriate original documents (plus two extra required. With each six (6) or more POs in a set of documents, supplier names the MDI file by the first PO
originals each of commercial invoice and packing list for shipments original or copy, include number, followed by a comma, space, “total”, space, the total number of POs
to IN) and copies of other required documents. two (2) additional copies. consolidated, space, and “POs”. EXAMPLE: 1234567890, total 7 POs.mdi
• Set 2 for CN contains two (2) copies of set 1 (except • Set 2 contains only one • WMT only accepts MDI. Do not compress files using WinZip or other software.
inspection report, Chinese label sample and picture, and (1) copy of each To save memory, include only required files. The maximum size WMT can
no-wood declaration). documents in set 1.
receive is three megabytes (3MB). If needed, split large MDI files and note
• Set 2 for IN contains two (2) copies each of commercial SHIPMENTS TO MÉXICO: email count in subject (such as “PO 1234567890 – 1 of 3”).
invoice and packing list, and one (1) copy each of all otherSupplier provides SDSST
one (1) set of documents • Include supplier name, vendor number, country shipped to, and PO number(s)
documents in set 1, in same order. (or first PO, followed by PO count, if six (6) or more POs), and department
SHIPMENTS OF ALL GOODS FROM SOUTH AMERICA TO PUERTO
specified in SDSST’s
preparation chart. If number(s) in email subject. EXAMPLE:
RICO OR USA, INCLUDING GENERAL DEPARTMENT STORE XYZ Enterprises, Ltd, to Canada #87654321, PO 1234567890,1234567891,1234567892, Dept 7, 18
MERCHANDISE, DRY FOOD, CANNED FOOD, AND FROZEN FOOD
supplier does not comply
(BUT NOT INCLUDING FRESH PRODUCE):
with specifications, supplier • In email body supplier includes a contact person’s name, phone, fax and email,
Supplier provides OCM one (1) set of all documents, including pays resulting demurrage as well as the shipment’s loadport and PO destination.
shipping release note (SRN) issued by GDC, at time of OCM’s and storage costs plus • In email body supplier also includes, for each PO, the supplier name, PO, PO type,
shipping instructions cutoff date (“supplier doc/SI cutoff”). US$150 per day per department, onboard date, total cartons, value in US$, and item count. Supplier
container. does not breakdown totals by item.
SHIPMENTS TO CANADA, JAPAN, PUERTO RICO OR USA FROM
EXAMPLE (MULTIPLE POs):
CENTRAL AMERICA OR CARIBBEAN:
Supplier provides OCM one (1) set of documents, at time of Supplier Supplier # PO Dept On Board Total Shipped Total Shipped Count of
Date Carton Amount US$ Different Items
OCM’s shipping instructions cutoff date (“supplier doc/SI
XYZ Enterprises, Ltd 87654321 1234567890 07 Jan1, 08 300 $30,000 2
cutoff”). Document set contains all required documents (plus
XYZ Enterprises, Ltd 87654321 1234567891 18 Jan1, 08 200 $20,000 1
an extra copy of the container manifest for shipments to JP).
XYZ Enterprises, Ltd 87654321 1234567892 18 Jan1, 08 500 $50,000 3
ALL OTHER SHIPMENTS TO CANADA, JAPAN, PUERTO RICO, Total: 1000 $100,000 6
UNITED KINGDOM, OR USA: EXAMPLE (SINGLE PO):
• Set 1 contains appropriate originals, and contains copies of Supplier Supplier # PO Dept On Board Total Shipped Total Shipped Count of
other documents. Date Carton Amount US$ Different Items
For shipments to JP, supplier also includes a copy of the XYZ Enterprises, Ltd 87654321 1234567890 07 Jan1, 08 300 $30,000 2
container manifest if FCL, along with the original container manifest.
• Do not send physical copies to GDC of MDI documents which you have emailed.
• Set 2 copy of set 1, in same order.
• If supplier later revises documents, supplier emails only the revised documents (in MDI format).
NOTE: For shipments to Japan, supplier ensures documents
submitted to OCM are consistent with drafts approved during pre- • Supplier complies with documents submission lead time matrix on pages 27-29.
checking. If any difference, supplier immediately informs GDC. • IF PO SHIPS ON MULTIPLE VESSELS OR AIRS WITH MULTIPLE HAWBs,
supplier provides to GDC a set of copies for each OCM booking reference
number or house air waybill (HAWB).
Timing for submission of documents to Origin Cargo Manager (OCM) Timing for submission of documents to Walmart
(all retail markets, except Argentina, Brazil and México) (all retail markets, including Argentina, Brazil and México)
For shipments to all countries except Argentina, Brazil and México, supplier submits For shipments to Argentina, Brazil and México, supplier submits to importing division
the final set of required documents according to lead times in following 3-page table the final set of required documents according to lead times in following 3-page table.
(except for shipments from Central America and Caribbean). For shipments to all countries, supplier submits to GDC
NOTE: For shipments from Central America or Caribbean, see relevant requirements in instructions the copy set of required documents according to lead times in following 3-page table.
above, titled “For Shipments to Canada, Japan, Puerto Rico, or USA from Central America or Caribbean”.
Lead-Time for Submission of Documents to OCM* Lead-Time for Submission of Documents to Walmart*
(per same loading regions in table at left)
Loading Region Long Beach & Seattle & all other discharge ports Seattle & all other
Long Beach &
Los Angeles Tacoma Tacoma discharge
Los Angeles discharge
discharge discharge discharge ports
2 business days before the ETD for
24 hours after vessel loading for shipments to IN & JP shipments to IN
—or— —or—
2 calendar days after vessel departure 2 calendar days after vessel departure
for shipments to CL for shipments to C. America, & CL
Chiwan, Shekou, 3 calendar days 3 calendar days
—or— 1 business day before vessel 1 business day before vessel —or—
Yantian, & after vessel after vessel
5 calendar days after vessel departure departure departure 5 calendar days after vessel departure
Hong Kong departure departure
for shipments to CA, PR, GB & US for shipments to
—or— AR, BR, & MX
6 calendar days after vessel departure —or—
for shipments to C. America 6 calendar days after vessel departure
to all other countries
24 hours after vessel loading for shipments to IN & JP
—or—
2 business days before the ETD for shipments to IN
—or—
2 calendar days after vessel departure for shipments to CL
3 calendar days —or—
2 calendar days after vessel departure for shipments to C. America, & CL
1 business day before vessel —or—
Shanghai after vessel 5 calendar days after vessel departure
departure 5 calendar days after vessel departure for shipments to
departure for shipments to CA, PR, GB & US
—or—
AR, BR, & MX
—or—
6 calendar days after vessel departure
6 calendar days after vessel departure to all other countries
for shipments to C. America
No later than vessel onboard date for shipments to China
—or— 2 business days before the ETD for shipments to IN
24 hours after vessel loading for shipments to IN & JP —or—
—or— 2 calendar days after vessel departure for shipments to C. America, & CL
All other China ports 2 calendar days after vessel departure for shipments to CL —or—
—or— 5 calendar days after vessel departure for shipments to AR, BR, & MX
5 calendar days after vessel departure for shipments to CA, PR, GB & US —or—
—or— 6 calendar days after vessel departure to all other countries
6 calendar days after vessel departure for shipments to C. America
matrix continues next page
(OCM process continues on next page) (WMT process continues on next page)
Depending on the importing division, the origin and the transport mode, either GDC, the OCM, or the AFF forwards or transmits documents to the Customs broker or importer.
For payments by letter of credit, for shipments to Central America, supplier submits to bank the documents specified in letter of credit.
For payments by telegraphic transfer (“T/T”), for shipments to Central America, supplier submits to bank the documents specified in documentary collection cover letter.
Top
NOTE — Documents required for wire payment (T/T*) for certain Walmart Centroamerica (WALCEN) orders:
For shipments to China, the supplier scans the original FCR, and emails it to WMT China, at the address given in section 5 (“Additional Documentation Required for Payment”) of
Wal-Mart Stores, Inc. Guide to Shipping Documents and Related Forms for Direct Imports.
NOTE — Documents required for wire payment (T/T*) for shipments to China:
Submit these documents: Send all shipping documents to:
• a copy set of shipping documents WAL-MART (CHINA) INVESTMENT CO.,LTD
2-5/F, Tower 2 and 1-12/F, Tower 3, SZITIC Square
• 1 original shipping documents receipt (SDR) issued by GDC
69 Nonglin Road, Futian District
• 1 original forwarder’s cargo receipt (FCR) Shenzhen, China
Attn: Helly Zeng or Venny Lin
Tel. 86-755-2151 2330, 86-755-2151 2331
Fax : 86-755-2151 0740, 86-755-2151 0330
E-mail: h4zeng@wal-mart.com, v1lin@wal-mart.com
* “T/T” stands for “telegraphic transfer”.
For shipments to India, if total FOB value of all POs or PIs provided to a supplier, with shipping windows within three (3) months of each other, is at least 10,000 USD, payment is made by
letter of credit (LC) (either at sight after bank receives correct payment documents or within a certain number of days after bank receives correct payment documents, depending on the agreement).
The LC specifies which payment documents the supplier submits to the bank, (NOTE: If supplier requests wire/telegraphic transfer (T/T) payment , then that will be considered by Bharti WMT.)
For all other shipments to India, payment is by T/T within a specified number of days after Bharti WMT receives correct payment documents. Top
NOTE — Documents required for wire payment (T/T*) for shipments to India:
Submit these documents: Send all shipping documents to:
• 1 copy of the shipping documents receipt (SDR) issued by GDC Monica Gulati
Manager – Imports
• 1 copy of the commercial invoice Bharti Wal-Mart Pvt Ltd
• 1 copy of the packing list th
4 Floor, Orchid Centre
• 1 copy of the certificate of origin Sec – 53, Golf Course Road
• 1 copy of the lab test report (if applicable) Opp. Suncity, Gurgaon
• 1 copy of the supplier’s container manifest (for full container load (FCL) only)
After sending documents to above address, supplier
• 1 copy of the purchase order (PO) or proforma invoice (PI) (as applicable)
sends following email to Bharti WMT:
• 1 original payment request To: Monica Gulati (Monica.Gulati@bharti.wal-mart.com)
• 1 original forwarder’s cargo receipt (FCR) Copy: GDC
• 1 copy of the ASTM certificate (for toys only) Subject line (without quotes):
“T/T payment document notification:” PO or PI #; supplier name
• 1 copy of the azo certification (for apparel or other textiles only) Email content :
• 1 copy of the fumigation certificate (if applicable) Courier name, air waybill (AWB) #, document sending
• 1 copy of the approval mail received from Bharti WMT for short shipment (if applicable) date, PO or PI #, and supplier name
* “T/T” stands for “telegraphic transfer”.
For payments by letter of credit, for shipments to Japan, supplier submits to bank the documents specified in letter of credit.
For Seiyu orders paid by T/T, supplier sends original FCR, original SDR, and a copy set of required documents, to Seiyu Procurement, at the address given in section 5
(“Additional Documentation Required for Payment”) of Wal-Mart Stores, Inc. Guide to Shipping Documents and Related Forms for Direct Imports. Top
NOTE — Documents required for wire payment (T/T*) for certain Seiyu orders:
Submit these For hardlines (departments 3, 5, For hardlines (departments 4, 13, For hardlines (departments 10, 11, For hardlines (department 18),
documents: 6, 7, 9, and 15), send to: 17, 20, 21 and 22), send to: 14 and 16), send to: send to:
• a copy set of Seiyu Procurement Ltd. Seiyu Procurement Ltd. Seiyu Procurement Ltd. Seiyu Procurement Ltd.
shipping 2–1–1, Akabane 2–1–1, Akabane 2–1–1, Akabane 2–1–1, Akabane
documents Kita-ku, Tokio 115–0045 Kita-ku, Tokio 115–0045 Kita-ku, Tokio 115–0045 Kita-ku, Tokio 115–0045
Japan Japan Japan Japan
NOTE: In the
Attn: Ms. Yoshiko Kawai Attn: Ms. Rie Kikuchi Attn: Ms. Michiyo Waragai Attn: Ms. Yoshiko Kawai
commercial invoice, Ms. Akiko Oikawa Ms. Soei Kobayashi Ms. Rie Kikuchi Ms. Akiko Oikawa
also indicate the Tel: 81–3–3598–2065 Tel: 81–3–3598–2065 Tel: 81–3–3598–2065 Ms. Rie Kikuchi
following bank Fax: 81–3–3902–7210 Fax: 81–3–3902–7210 Fax: 81–3–3902–7210 Ks. Soei Kobayashi
information: Email: kawai-y@seiyu-pro.co.jp Email: kikuchi-r@seiyu-pro.co.jp Email: waragai-m@seiyu-pro.co.jp Tel: 81–3–3598–2065
- account name oikawa-a@seiyu-pro.co.jp kobayashi-s@seiyu-pro.co.jp kikuchi-r@seiyu-pro.co.jp Fax: 81–3–3902–7210
- account number Cc: Ms. Chisato Maruyama Cc: Ms. Chisato Maruyama Cc: Ms. Chisato Maruyama Email: kawai-y@seiyu-pro.co.jp
- bank name Email: cmaruya@seiyu.co.jp Email: cmaruya@seiyu.co.jp Email: cmaruya@seiyu.co.jp oikawa-a@seiyu-pro.co.jp
- branch name kikuchi-r@seiyu-pro.co.jp
- address kobayashi-s@seiyu-pro.co.jp
- Swift code
For hardlines (department 31— For softlines (apparel, footwear, umbrella, and textile bag — departments For food (departments 1, and 90,
• 1 original shipping watches only), send to: 23, 24, 25, 26, 27, 29, 30, 31, 33, 34, 35 and 36), send to: 91, 92, 93, 94 and 96), send to:
documents receipt Seiyu Procurement Ltd. Seiyu Procurement Ltd. Seiyu Procurement Ltd.
(SDR) issued by 2–1–1, Akabane 2–1–1, Akabane 2–1–1, Akabane
GDC Kita-ku, Tokio 115–0045 Kita-ku, Tokio 115–0045 Kita-ku, Tokio 115–0045
Japan Japan Japan
• 1 original
forwarder’s cargo Attn: Mr. Kunio Yamazaki Attn: Mr. Kunio Yamazaki Attn: Ms. Keiko Oguro
Ms. Hiromi Sekine Mr. Hiroaki Izawa Ms. Jun Aoki
receipt (FCR)
Tel: 81–3–3598–2065 Ms. Ran Kobayashi Tel: 81–3–3598–2065
• 1 copy of product Fax: 81–3–3902–7210 Ms. Akiko Oikawa Fax: 81–3–3902–7210
liability insurance Email: yamazaki-k@seiyu-pro.co.jp Ms Hiromi Sekine Email: oguro-k@seiyu-pro.co.jp
certificate sekine-h@seiyu-pro.co.jp Tel: 81–3–3598–2320 aoki-j@seiyu-pro.co.jp
Fax: 81–3–3902–7210
Email: yamazaki-k@seiyu-pro.co.jp
izawa-h@seiyu-pro.co.jp
kobayashi-r@seiyu-pro.co.jp
oikawa-a@seiyu-pro.co.jp
sekine-h@seiyu-pro.co.jp
* “T/T” stands for “telegraphic transfer”.
For payments by letter of credit, for shipments to México, supplier submits to bank all of the documents specified in letter of credit. The supplier follows any additional
instructions provided by Comercializadora Mexico Americana (CMA) or GDC.
For payments by telegraphic transfer (“T/T”), for shipments to México, CMA contacts the supplier and provides instructions and information regarding which document the
supplier submits for T/T payment, as well as the procedures for submitting the documents for T/T payment. Top
NOTE — Documents required for wire payment (T/T*) for shipments to México:
Submit these documents: Send wire payment documents to:
• 1 copy of the bank statement (issued by beneficiary's bank and with signature and stamp) COMERCIALIZADORA MEXICO AMERICANA, S. DE R.L. DE C.V.
• 1 original completed, signed and stamped supplier wire transfer instructions form AV. DE LA LUZ NO. 34
Template for wire transfer form is available on Retail Link, at: Site Map > Global Procurement FRACC. PARQUE INDUSTRIAL LA LUZ
CUAUTITLAN IZCALLI, EDO. DE MEXICO
Information > Supplier Wire Transfer Instruction - for wire payments for shipments to México
MEXICO C.P. 54830
• 1 copy of trademark license, if applicable
• Any other documents which CMA instructs the supplier to submit. ATTN: (Enter name of CMA’s merchandising logistics manager responsible for PO)
* “T/T” stands for “telegraphic transfer”
For payments by letter of credit, for shipments to the UK, supplier submits to bank the documents specified in letter of credit.
For payments by telegraphic transfer (“T/T”) , for shipments to the UK, supplier sends to ASDA the documents indicated below. Top
NOTE — Documents required for wire payment (T/T*) for shipments to the United Kingdom:
Submit these documents: Send wire payment documents to:
• original shipping document receipt. (SDR) signed by GDC ASDA Stores Ltd. ATTN: Rachel Tiffany — Import Accounts Payable
• copy set of shipping documents ASDA House Phone: 440113 241 9401
• original forwarder’s cargo receipt (FCR) or CMR Southbank Email: rtiffna@asda.co.uk
Great Wilson Street
• original payment request under supplier’s letterhead, requesting payment and indicating —AND—
Leeds, LS11, 5AD
PO number, assortment or item number(s), total quantity and amount shipped, supplier’s United Kingdom ATTN: Andrew Clay — Import Accounts Payable
bank name and branch, bank’s full street address, and supplier’s bank account number. Phone: 440113 241 8897
Email: aclay@asda.co.uk
* “T/T” stands for “telegraphic transfer”
For payments by letter of credit, for all other retail markets, supplier submits to bank the documents specified in letter of credit.
For payments by telegraphic transfer (“T/T”), for all other retail markets, supplier submits to bank the documents specified in documentary collection cover letter. Top